The document discusses the 8D problem solving approach, which is an eight step method used to resolve chronic and recurring problems. It begins by explaining the 8 disciplines and when an 8D approach would be appropriate to use. It then describes each of the 8 steps in detail: 1) Team Formation, 2) Problem Description, 3) Containment Actions, 4) Developing Root Causes, 5) Developing Permanent Corrective Actions, 6) Implementing Permanent Corrective Actions, 7) Preventing Reoccurrences, and 8) Recognizing the Team. Key aspects of each step like necessary tools, checkpoints, and responsibilities are outlined. The document provides an in-depth explanation of applying the 8D method