James Foucar
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Información personal
Organización/Lugar de trabajo
Boarding ConcernUbicación
London, United Kingdom United KingdomOcupación
IT Service Management Professional - seeking new opportunities in ITSector
Technology / Software / Internet
Sitio web
http://jamesfoucar.comAcerca de
Professionally qualified IT Service Delivery and Service Desk Manager, Supervisor, Team Leader and Senior Analyst. Experienced in managing, creating, developing and leading IT Service Management operations in challenging, high pressure situations: ITIL Service Operations | Incident Management | Problem Management | Change Management | Release Management | Continuous Service Improvement | Influencing | Team leadership | Service transition | Shared services | Cost reduction | Kepner-Tregoe | Self Service | Knowledge management | Service Desk | Offshoring | Collaboration | Training