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FusionERP Writeup.pdf

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Point of Sale Barcoding Inventory & Re-order Management Financial Management Staff Management Tally connector Recipe Management (Bill of Material) Document Manager User-definedFields & Lists Customer Relationship Customer Service Order & Delivery Notes Price List & Rate Contract Payroll (Time and Attendance) SMS Integration Credit Card Integration Advance Data Tools TransactionAudit System Email Integration Analysis Reports Business Intelligence Reports Pivot Reports Scheme & Promotion Graphs & Dashboard Replenishment Report Designer Poll & Survey Management E-commerce Connector Chain Store (EBO, MBO, Franchisee, SIS, Kiosk) Multi Location Live Data Synchronisation ERP Professional Standard Express Lite FEATURE LIST FusionRetail, FusionR Fusion Retail Feature Comparison COMPARISION OF VERSIONS
    Benefits in a nutshell    Customizable Menu and POS  interface increasing throughput  by 10%  Upto 40% increase in revenue  with end-to-end digital order  processing      Efficient menu engineering  decreases bottomline and food  cost by 2%    Robust Inventory management  system that saves 12% holding  cost annually  Increased customer  engagement with upto 46%  repeat business and more  referrals      eBill and digital payment,  keeping customers happy and  returning    Streamline business operations  and improve efficiency, saving  18% annually    Preventing thefts, saving you 4%  annually         Increase tip percentage by 22%,  2x faster table turn, keeping  employees motivated     
2 of 40   Highlights  An overview to what matters YOU, the most!  POS  easy to use online &  offline, runs on pc,  smart phones, tablet  Tab Order  enhances guest  experience, improves  staff efficiency   Order Integration  built-in marketplace,  zomato, swiggy,  foodpanda, ubereats  Reservation  makes your guests  happy, grows business  Cloud  increases flexibility,  gives competitive edge  and scalability  Mobile Reports  provides real time  review of progress and  performance  KDS  manages priorities,  differentiates orders  with color coding  Customer Feedback  measures and  improves customer  happiness index  API (Web & App)  flawlessly connects  your web store and  brand app    Digital Menu  saves menu printing  cost, increases up-sell  & cross-sell  SMS & Email  receive business alerts  and reports, send thank  you notes  Gift Vouchers  increases repeat visits,  engages customers,  boosts business   Recipe & Food Cost  standardizes cooking  process, reduces food  cost and waste  Menu Engineering  improves menu items  placement, maximizes  profits  Call Center  centralized call center  for order taking and  processing  Customer Loyalty  builds happy and  returning customers,  increases revenue  Inventory & Store  increases inventory  turn, lowers wastage,  eliminates theft  Financial Account  evaluates financial  health, creates  accountability  Payroll  works out payroll  calculations and  deductions quicker  Supply Chain  accurate planning,  shortens lead time,  reduces holding cost  Payment Integration  credit card, paytm,  quick transfer, easy  reconciliation  Chain & Franchisee  reach break-even  faster, open new  outlets quicker  Charts & KPI  transforms big data  into actionable insights  take quick decisions  Analysis  boosts decision  making, drives your  business growth  Collaboration  integrated with  third-party erp, tally,  sun, sap, oracle  Home Delivery  increases business,  opens new revenue  route, brings growth  Restaurant Formats  supports all formats,  dine-in, take away,  delivery, food court  Robust Security  ensures zero  tampering, prevents  unauthorized access       
3 of 40   Point of Sale  High-performance Point of Sale  The future ready POS  Life inside the restaurant moves at a rapid speed, and that’s why every function of FusionResto has                                   been carefully designed to require as few steps as possible. FusionResto POS is a high performance                                 POS that offers many benefits for a restaurant business. This is a truly touch supports POS, smart                                   phones as well as tablets. It is fully packed with a host of functions such as table management, walk-in                                       reservations, multiple kitchen channel, food modifiers, forced questions, kitchen notes, void and                         cancellation, combo and offers, split and join tables, split checks by item or amount.     AI Powered Recommendation Engine  Smart POS with Suggestive Sell  FusionERP POS uses deep learning algorithms to capture and analyze user data and recommend                             personalized content in real-time with impeccable accuracy. This means that any new user with limited                               or no experience can start taking orders from the guests. FusionERP POS will help with                               recommendations resulting in upselling high margin items, thus increasing revenue. Built-in machine                         learning engines evaluates data based on social selling and content selling and prompts additional                             items resulting in better customer experience and service.  Multiple Service Modes  Dine-in, Take Away and Home Delivery  FusionResto gives you multiple service modes, such as dining (it can further be broken up into ac and                                     non-ac seating), take-away and home delivery. The information is communicated to all KOT channels so                               that the kitchen staff can prepare for serving as per the service mode. Each mode is customized to                                     address and capture relevant inputs that makes system grow faster.       
4 of 40   Robust KOT Printing Mechanism  Manages priorities, differentiates orders  FusionResto comes with an innovating KOT printing mechanism that serves as a reliable                           communication channel between floor and kitchen. It eliminates human errors and reduces the efforts                             required to parse the handwriting by the barker or the chef. Well printed order tickets along with                                   personalized requests by the guests, increases kitchen efficiency, results in faster service. A single                             order, comprising of food and beverage gets printed at respective kitchen and bar channel. A captain                                 can specifically mark the seat position or meal course so that food can be prepared in chronological                                   order and served to the right guest.    Kitchen Display System  Perfect communication and timing  Every good chef knows the best kitchens are those that have perfected communication and timing.                               FusionResto Kitchen Display System perfects both. All orders taken by servers will be displayed on the                                 display screen or tablets in real-time to the kitchen staff with specific requests and table numbers.                                 Prioritize tickets easily with color-coded statuses so that food can be prepared and served on time.                                 Easily track individual item cook times and view ticket history anytime. A new order ticket appears as                                   soon as it is punched and followed by a loud buzzer so that it does not go unnoticed in a crowded and                                             noisy kitchen. An automatic color change in the order display will alert the chef on the elapsed time and                                       delays in the food preparation. Server get the notification as the dish gets prepared so that customers                                   can be served on time.     Marketplace Integrations and Online Connectivity  Unleash the power of integration and connectivity  With FusionResto API, orders from your own website and mobile app are received directly to                               FusionResto POS. Receive orders from marketplace and aggregators, Zomato, Swiggy, Uber Eats,                         FoodPanda seamlessly on a single screen. Choose to print KOT or schedule it on future time.      
5 of 40   Digital Receipts - Say No to Paper  Sends receipts on SMS and Email, eliminates inefficiency and waste  FusionResto offers a unique paper-less process to operate your restaurant business, thereby preserving                           nature and makes you a contributor to healthy environment. FusionResto replaces each paper                           document with digital methods starting from digital menus to handheld ordering, from kitchen display                             system to receipt generating, from receiving digital payments to sending e-receipts, everything you need                             to run a paperless operation. FusionResto also offers digital audit system, allowing your managers and                               accounts team to approve and audit transactions digitally. All the reports can be emailed to respective                                 recipient, ensuring you don’t have to print it.    Split Bill and Multiple Modes of Payments  Increased customer satisfaction, increased revenue  FusionResto comes with multiple ways to split a receipt. Split by guest or seat, split equally or split as                                       ordered. Some guests might even ask for a separate check for food and drink. A no-tax bill might be                                       required by diplomats or government officials. FusionResto supports multiple modes of payment like                           cash, credit card, discount card, gift vouchers and coupons. It even supports split payments like half in                                   cash and half in credit card. FusionResto helps the restaurant staff take care of all of those requests                                     without making mistakes, even in high pressure hours.    Table Reservation   Reservation system that increases your table turn  A unified table booking system to record reservations from walk-ins and via phone calls. Smart capacity                                 based reservation system that helps maximize revenue for your seating capacity. See real-time table                             availability with different legends and duration of occupancy to manage the guests waiting for table.                               Create and manage multiple layouts to match your restaurant’s floor plan. Auto status and colour                               segmentation update, helps to reserve a table for a future date for your esteemed guests.       
6 of 40   Customer Feedback  Measures and improves customer happiness index  FusionResto customer feedback system helps you efficiently manage your brand reputation. It also                           helps nurture customers in the short-term and long-term. You will gain insights into customer’s dining                               behaviour thereby improve restaurant’s menu. You may also make positive changes to service and                             ambience based on customer’s feedback and train your staff to treat customers better.    Electronic Payment & Mobile Wallets  Increased sales and reduced transaction time and cost   Electronic payment allows your guests to make cashless payments through cards or a mobile phone. It                                 presents a number of advantages, including cost and time savings, increased sales and reduced                             transaction costs. FusionResto supports all modes of online payments including credit and debit cards                             and popular digital wallets including PayTM, QuikWallet, Jio, Binge, Momoe and credit / debit card                               processing devices.    Most Secured Customer Discount  Improves guest happiness index, builds loyalty   FusionResto categorizes guests into various categories, such as corporate, groups, individuals, etc. and                           based on the category, one can pre-define the discount. The POS system will send an OTP to the guest                                       as soon as the operator hits the discount option. Discount will be applied to the receipt upon successful                                     verification of OTP received from the guests. This saves you from any human errors and malpractices                                 and increases your guests’ happiness index. The day-end reports clearly show the amount of discount                               given for the day and to whom. Since the discount is fully controlled by the system, it eliminates the                                       audit time and efforts.    API (Web & App)  Integration with API  FusionERP offers its own API for you so that you can connect and receive orders your own web store or                                         brand app.  
7 of 40   Weighing Scale Integration  Sell items by weight or count  FusionResto is integrated with all types of digital weighing scales that weigh and prints barcode or                                 product tickets. Once an item is placed on the scale, user can punch item code and FusionResto will                                     pull weight directly from the scale leaving no scope of duplicate entries or human errors. Alternatively, it                                   also connects with barcode scale and prints barcode stickers for each unique item or box. With                                 FusionResto, you can smoothly sell any item by weight or by count making your point of sale quick and                                       increasing your customer’s happiness index.    Guest History, Preferences and Favorites  Know your guests and enhance their dining experience  With FusionResto, you can easily access the preferences and favorites that are required to make the                                 guest feel important and satisfied. A guest’s favorite food, menu preferences and details of last visits                                 and average spent are readily available to the wait staff. This information plays a vital role for taking                                     care of a regular guest, even if their preferred wait staff or bartender is on leave.    Home Delivery Management  Get food delivered to customer’s doorstep  FusionResto delivery app can help you optimize your field delivery operations. Assign the orders to the                                 field delivery staff based on the delivery locations. Orders going to the nearby delivery locations can be                                   assigned to the same delivery person. Delivery staff can see the customer's contact and find directions                                 on built-in Google maps. Delivery staff can post the payment information and update the delivery status                                 to inform both the back office and the customer.    Business Accounting  Integration with Accounting System  Although FusionERP comes with a built-in financial accounting system that helps you manage from a                               ledger creation till balance sheet. However, it also offers seamless integration with a few of the best                                   accounting system of the world including Tally ERP and Sun Accounting System 
8 of 40   Back-office & Menu Management  Simplified Menu Management  Build a profitable menu in minutes  Add, import, copy and organize all your menu items in single or multiple menus. Schedule your regular,                                   special and festive menu according to day and time or shift. Make different menus for AC and non-AC                                     sections. Route orders to various kitchen printers or kitchen displays by menu items or categories.                               Create open items, define item position, color codes and preparation time, setup and manage optional                               and auto-suggest modifiers and side dishes.    Digital Menu Tablet Menu  Brings life to your menu  Elevate guest experience at your restaurant by completely replacing your paper menus with digital                             menu. Describe each dish with beautiful pictures and description tempting your guests enough to                             immediately place an order. Each dish can further be described with veg or non-veg, spicy, jain, chef                                   special to make their ordering easy. Customers can place orders on tablets, which will be immediately                                 available to servers and kitchen staff for further processing.    Combo and Offers  Capitalize the value of your offerings  First of all, it makes your guests feel that they have saved money. Believe it, they actually have! With                                       FusionResto, using a few clicks, awesome combo can be made. Creating combo menu is simple and                                 easy, using new or existing items from the menu. You may choose low price and high margin items to                                       be offered as combo which can be fitted into almost any activity in the hospitality industry, with all                                     kinds of menus. Guests can also choose to make their own customized combo. Combo attracts group                                 of diners and it increases average person cost and number of guests.     
9 of 40   Captain Order Taking  Enhance guest experience, improve staff efficiency  FusionResto’s order app is fully integrated with POS and kitchen display. Captains can take orders on                                 smart phones or tablets at the table. All orders will be displayed immediately on the kitchen display or                                     printed at respective food and beverage section. It enhances the productivity of captains and helps                               them spend more time with guests, instead of running between floor and kitchen. It also helps them                                   learn more about guest preferences and their feedback.    Forced Questions and Food Modifiers  Improved captain ordering, enhance guest experience  Pre-define choice of options on menu item to avoid any mistakes while taking the guest order. Guests                                   are most satisfied when their personal preferences are met. Someone may like a standard dish without                                 mushrooms or garlic. Some guests may ask for a dish to be a bit spicier than usual. FusionResto                                     ensure that the wait staff enter these modifiers and they are automatically printed on the KOT or                                   displays for the kitchen staff. It also supports forced questions that help to eliminate errors by asking a                                     waiter to choose an answer while placing the order.    Built-in Void and Cancellation Reason  Controls void and cancellation, reduces theft and wastage  Void and cancellations are an integral part of food and beverage business. You do not want this to                                     happen and at the same time, you have to honor this if it comes. Staff need to be empowered with                                         these functions to satisfy the guest, but these rights are often abused. With FusionResto, it is easy to                                     define different cancellation reasons and tag it back to inventory update in the system. It enables                                 management to have due diligence on the employees as to why the items had been cancelled and                                   restrict any type of misappropriations.       
10 of 40   Happy Hour Pricing  Acquire new customers, retain existing one  FusionResto makes you encash the slow business hours into profitable business hours with custom                             defined happy hours. With FusionResto, you can utilize happy hours in more than one way, like                                 introducing new drinks, offering special rates, extending buy one get one offers to regular loyal guests.                                 These hours can also be utilized to introduce or invite new members and enjoy a special services or                                     items at special rates. This will help acquire new customers and retain new ones.       
11 of 40   Fraud Control & Prevention  Secured Login  Most secured and granular level security  FusionResto has multiple methods and levels of robust security ensuring zero tampering to your data.                               From manual login credentials to magnetic cards and from highly secure chip cards to most secure                                 fingerprint login, FusionResto has everything to ensure zero unauthorised access to the system. Each                             session and logins are recorded and can be viewed at a later stage to identify and surface any                                     malpractices.     Auto Check-out  Protects proxy entries  Whenever a user is away from his workstation leading to inactivity, FusionERP automatically logs him                               out of the system. This process significantly reduces system exposure to data breach. Auto check-out                               also protects the user from getting proxy entries added or in worst case modified or deleted using his /                                       her credentials.    Team System  Keeps teams collaborated, saves from work duplicacy  Built-in team system enables system administrator to create different teams thereby allowing selected                           users to view or work on specific data. With team-system different user groups will have access to                                   various sets of data pertaining to different departments or geography. For example, the finance team                               will have access to records limited to accounts or Kolkata team will have access to records limited to                                     Kolkata location.         
12 of 40   Role Based Access Control (RBAC)  Multi level user roles and rights  Role-based access control (RBAC) allows a predefined access to a user’s role within an organization                               and has become one of the main methods for advanced access control. The roles in RBAC refer to the                                       levels of access that users have on the system. Users are only allowed to access the information                                   necessary to effectively perform their job duties. Access can be based on several factors, such as                                 authority, responsibility, and job competency. In addition, access to computer resources can be limited                             to specific tasks such as the ability to view, create, modify or print.    User Based Menu  User based menu for specific purposes  User-based Menu allows users to view selected menu items in the system. As a result, their scope to                                     access the system gets limited. It reduces the administrative work and IT support, maximizes                             operational efficiency and improves compliance. With user-based menu in place, lower-level users do                           not have privilege to access a few menu items or to sensitive data. This is especially helpful if you have                                         many users. Using user based menu will help in securing your company’s sensitive data.    Activity & Audit Trail  Tracks and reports all activities and sessions  The goal of any user activity monitoring is to find and filter out actionable information that’s valuable in                                     data protection efforts. With effective processes in place, FusionERP immediately detects and surfaces                           suspicious user activity for you to investigate further. You can also find out what users are adding,                                   modifying or even deleting. User activity monitoring is also helpful in ensuring that users do not access                                   the system outside your domain or premises.     
13 of 40   Inventory & Store Management  Raw Material Management  Turns your inventory into competitive advantage  FusionERP Inventory Management ensures you achieve maximum profitability by strict monitoring,                       control and optimization of the inventory. It manages procurement, purchase, issue, transfer and                           maintains optimum stock at all times, thereby reducing your stock holding cost and wastage.                             Automatic production & consumption of items and physical stock taking, gives you the estimated vs                               actual usage of inventory to identify thefts, leakage and pilferage, if any, that happens in the process.                                   Tools like recipe management and food costing, along with built-in menu engineering helps you keep                               your costs low and profits high. The inventory reports help you understand whether overstocking or                               understocking is eating up your profit margin. Centralized inventory management access real-time                         stock level of each outlet and make transfers from central warehouse. Set re-order, minimum order and                                 safety order levels and based on these data, the system automatically calculates the exact stock                               quantity that you need. FusionResto comes with an effective store control that prevents malpractice                             and corruption.    Purchase and Returns  A penny saved is a penny earned  An operating restaurant needs to store hundreds of items with different computation patterns,                           minimum order quantity and supply lead-time. This makes it difficult to maintain a good inventory                               position in which you do not end up blocking a large chunk of your operating funds and at the same                                         time do not run out of stock position.    The purchase module instantly displays last purchase details and auto-fills last prices. It enables you to                                 classify each purchase and track and monitor preferred, good and bad suppliers. It also helps to create                                   correct masters when you are adding new products. You can even define rate contracts or price lists for                                     monthly supplies. Built-in return management allows you to record a wrong or a spoiled item that needs                                   to be returned to the supplier.   
14 of 40   A timely and informed purchase not only gets you a good price deal but it also builds better relations                                       with your supplier, resulting in getting more quality raw materials with extended credit.  Store Management  Keeps a close eye on your inventory   Each raw material inside the store comes with its own shelf life and failing to consume it within that                                       frame results in inventory loss. FusionERP Store Management system keeps a clear track of the current                                 available stock at your physical and virtual stores. Built-in Warehouse helps you park your stocks for                                 each physical and virtual location. The stock-in & stock-out features give you the details of the                                 movement on each day. View detailed reports about stock and make data-driven decisions.    Indent and Transfers  Matching demand and supply   Using manual registers, handwritten notes and spreadsheets to manage inventory leads to difficulties                           in operation, resulting in delays and sometimes ends up in malpractices. Also manual notes often leads                                 to under order and over deliver or vice versa. This eats up a major portion of the operating funds and                                         directly affects profits and guest services. FusionResto’s powerful warehouse and stock transfer                         management solution enables users to raise indents Receive purchase request from your outlets,                           combine them to view total demand against in-house stocks. Make transfers to outlets as and when                                 needed. System also helps you forecast the demand via our AI powered automatic procurement                             process.    Real-time Stock  Get real-time stock updates on your fingertips  No more guesswork! Yes, you read it right. With FusionERP, your store manager or merchandiser no                                 longer have to do guesswork. See all your current stocks spread across various locations in real-time.                                 Moreover, it gives you finest stock statement that gives you both quantity as well as stock value on                                     actual basis. It also gives you stock ledger that helps you view the movement of every individual stock                                     item in your books.   
15 of 40   Reorder Level  Maintains optimum stock all the time   FusionERP is more than setting up and retrieving reorder levels. It also offers safety level, reorder                                 quantity and minimum order quantity to ensure that the stock holding costs are reduced and wastage is                                   eliminated. This also helps in automatic generation of a replenishment order at the appropriate time by                                 comparison of stock level against re-order level inventory controls. ​From a customer service perspective,                   accurate inventory level tracking makes it easy for you respond to customer queries with accuracy.        
16 of 40   Base Kitchen & Production  Recipe Management   The crucial ingredient to your restaurant’s success  FusionResto recipe management system centrally captures all the recipe for each of the menu items. It                                 also supports semi-finished items, which are used to produce the final items. It also supports entering                                 the recipe for number or portions. While planning a buffet breakfast for a day or running a full kitchen,                                       you also get the list of raw materials required by the kitchen. Other than prime costs, you also get to                                         feed and get report of overhead needed to product a portion. It designates a plan for daily preparation                                     and manages staff’s time more efficiently. Following a daily production list makes it easier to track                                 usage and set par levels. Proper planning helps to ensure that you won't run out of product. With                                     effective recipe management system in place, it is easier to train a new hire and inspect quality and                                     status of completion.    Food Cost and Variance Control  Increases profitability with accurate food costing  A profitable restaurant typically generates a 28%-35% food cost. Alongwith labor costs, these expenses                             consume 50%-75% of total sales. Because of the impact food cost makes on an operation, food cost is                                     one of the first things restaurant examine and control regularly. FusionResto provides simple yet                             powerful ways to manage and review the food cost and keep your bottom-line in place. It generates the                                     food costing report on the real-time sales and stock journal entries. FusionResto supports two methods                               of viewing food costing: food costing based on total sales and based on cost of goods sold (COGS).      
17 of 40   Shortage, Wastage and Excess  Improves inventory management, reduces waste  One of the many ways to book inventory of finished items at a restaurant or a food-joint is stock journal.                                         Outlet managers often report inventory under shortage or wastage or spoilt head; sometimes even                             excess. They do this as they have to reconcile the inventory to match the count. With FusionResto                                   Stock Journal, one can record the same in the system under respective head and analyse the same on                                     regular intervals to avoid loss of inventory and keep it sync with books. It includes procedures for                                   disposal and writing-off stock with a proper recording and auditing system.    Auto Consumption  Automatic production and consumption entry based on recipe  FusionResto effectively manages your base kitchen and production. Recipe management system                       automatically calculates the actual stock needed for consumption and keeps your food cost under                             control. Powerful production module auto calculates raw material consumption and auto posts                         consumption entries as and when sale happens. Built-in stock journal effectively lets you post and book                                 process excess, wastage and shortage during the process    Menu Engineering  Increases profit per guest without compromising the quality  The simple objective of menu engineering is to increase profit per guest at a restaurant. This is                                   achieved through a careful analysis of the profitability and popularity of individual menu items, followed                               by the placement of items on the menu to encourage guests to choose particular dishes. These include                                   making decisions based on data rather than intuition and results that can be easily tracked and                                 modified.     FusionResto uses the menu mix and gross profit margin to determine the relative performance of each                                 menu item and classifies them in a profit-popularity index as high-high, high-low, low-low and low-high.                               It also gives you a way of refreshing your menu without the fear of losing profit. This helps you to                                         balance the menu with popular items and profitable items. You also get to see how your signature                                   items are performing as compared to other items in the menu with high sales quantity. 
18 of 40   Physical Stock and Discrepancy  Keeps your inventory health check up, reduces pilferage and theft  It allows you to regularly monitor and increase gross profit, reduce pilferage, theft and waste. Stock                                 taking allows you to keep an accurate track of the physical stock you have, what’s been issued to                                     kitchen or store, what’s been consumed, and what hasn’t. It’s all about comparing the physical stock to                                   what the report says then finding any discrepancies. Stock taking also allows you to see if there’s a                                     significant discrepancy between what you think you should have and what you actually have. Your                               stocktake can highlight a number of problems including theft and shrinkage issues.    FusionResto helps to record the physical stock of items based on warehouse, category, bin location, or                                 even an item, etc. The physical stock check is reconciled with the inventory records and helps to handle                                     discrepancies, such as missing stock. It also allows the necessary correction with automatic                           adjustment for excess or shortage with proper documentation.   
19 of 40   Financial Management  Integrated and Branch Accounting  Provides processed feedback to management to evaluate performance  Are you still managing POS and financial accounts with two different pieces of software? It’s time to                                   upgrade to FusionResto. It comes with integrated financial accounting that manages your books easily                             and accurately, the modern way. Your chartered accountant also loves it!    Restaurant back office accounting is a complex task as there are financial and taxation implications for                                 each transaction. An operational restaurant generates tremendous data linked to multiple activities.                         The management, tax authority, business auditors and investors need to know the financial status of a                                 restaurant in terms of income and expenditure, receipts and payments, assets and liabilities, profits and                               losses. FusionResto, is one of a very few POS software that comes with an integrated real-time                                 multi-user accounting system. It provides processed feedback to management to evaluate                       performance and take necessary actions. It helps to maintain good accounting processes to hand away                               responsibilities from one to another, one generation to another.    Real time accounting of POS transactions  The POS transaction posting, advances and payments are recorded in real time. It also helps you record                                   and control expenses, purchase, inventory management, incentives, salary and payroll in a centralized                           accounting system.  User defined Voucher Types  Multiple voucher types for security, accuracy & ease of operation  With FusionResto, you can create virtually unlimited user defined voucher types. These voucher types                             eases your operations, offers a more secure and accurate accounting framework. You can also clone                               voucher types and assign it to different users or user groups or business locations of your company                                   network.     
20 of 40   Groups, Ledgers and Cost Centers  The book of final entry  A ledger account contains a record of business transactions. It is a separate record within the general                                   ledger that is assigned to a specific asset, liability, equity, revenue, or expense type. Ledger account                                 helps to prepare a trial balance in order to check the arithmetical accuracy of the recording of the                                     financial transactions of the business. Ledger account helps to prepare profit and loss account so as to                                   ascertain the profit or loss of the business. After entries are posted to the journal, FusionResto                                 accounting system transfers the information to the ledger, which then is used to produce your income                                 statements and balance sheets. This means that preparing a general ledger can also help you keep                                 tabs on profits, losses and the overall financial health of your business    Voucher Entry (bill wise and cost center wise)  Facilitates internal control and proper documentation  A Voucher is a document that contains details of a financial transaction. For every transaction, you can                                   use appropriate voucher to enter the details into the ledgers and update the financial position of the                                   company. FusionResto comes with integrated accounts hence all sales, purchases and returns data are                             pulled from POS and posted into respective ledger. User can feed in receipt, payment, journal and                                 contra vouchers to complete the financial books of entries. The voucher system allows you to properly                                 control the disbursements. The use of vouchers facilitates internal control as there is emphasis on the                                 segregation of duties and division of authority, proper documentation, transaction authorization and                         limiting access to cash    Bills Receivable and Payable  Accounts to identify amount owed to you versus the amount you owe  Bills receivable better known as Accounts Receivable is amounts due on credit sales to customers. You                                 bill to company or individual and send the invoice and extend number of credit days to pay back. Bills                                       payable better known as Accounts Payable is the other side of accounts receivable. Its amounts is what                                   you owe on credit purchases from vendors. FusionResto simplifies the process of receivable includes                             direct billing, invoicing, outstanding account aging and bill-wise payment. It also provides payment                           reminder letters and account confirmation statements. 
21 of 40   Income and Expenditure Statement  Get a clear picture of financial status  With FusionResto POS billing along with related receipts are instantly recorded in the revenue system. It                                 removes the need of recording the sale activities again in the accounting system. It also allows you to                                     record expenditure and journal entries, such as depreciation, to get a clear picture of financial status.  Cash Book, BRS, Fund Flow and Cash Flow  Compare cash from operations to net income  Many savvy restaurant owners know that solvency is equally as critical for a restaurant as profitability.                                 Guests may make payment against sale of products using various methods such as cash, credit card or                                   cheque. This results in many back office activities, such as depositing the cash and cheques to the                                   bank, updating credit card entries in bank account and reconciliation of bank statement with bank book.                                 FusionResto helps you to easily maintain up-to-date cash book and reconciled bank book. It also helps                                 in auto-posting of credit card charges making your reconciliation smooth.  Trial Balance, Profit & Loss and Balance Sheet  Know your financial health, profits and loss, assets and liabilities  The back-office accounting is also responsible for preparing the budgets, department-wise                       income-and-expense statement and cost center based voucher entry. FusionResto accounting helps                       you with up-to-date trial balance, P&L and balance sheets.  GST and Reports  Easy taxation and automated filing of returns  FusionResto helps you create and setup necessary taxes to run the business. It pulls data from POS                                   and prepares necessary tax returns that need to be submitted with government or other legal                               organizations. GST returns and reports covered by FusionResto are Outward Supply (B2B), Outward                           Supply (B2C), Summary of Outward Supplies, Inward Supply, Summary of Inward Supplies and GST                             Return.  Ratio Analysis - Key Performance Indicators 
22 of 40   Evaluates financial performance: risk, profitability, solvency and efficiency  FusionResto provides key performance indicators related to principal groups, principal ratios and                         payment performance of sundry debtors. It also helps you to know return on investment and return on                                   working capital, along with interesting insights, such as comparison of operating cost with respect to                               total revenue. One of the highlights of Ratio Analysis by FusionResto is its integrated business                               operations. Due to this, it also presents store key value such as staff, area, customers, margin, markup                                   and total expenses. Along with this it also presents outlet productivity matrix such as stock turn, stock                                   productivity, staff productivity, space productivity, ticket size and items per receipt.  Auditing System  Audit system that ensure the integrity and accuracy of information  Since the restaurant operations generate tremendous accounting data, it needs to be properly audited                             to ensure integrity and accuracy. FusionResto helps auditors to review each transaction and lock it with                                 their comments.  Budget & Approvals  Budget system that ensure you stay out of debt  Since budgeting allows you to create a spending plan for your money, it ensures that you will always                                     have enough money for the things you need and the things that are important to you. Following a                                     budget or a spending plan will also keep you out of debt. FusionResto offers a unique method to budget                                       each ledger periodically and review and compare the same at the end.     
23 of 40   Loyalty & Campaigns  Customer Loyalty and Relationship Management  Builds, Retains and Grows Your Customer Base  Customer Engagement Program captures the data points and creates a customer profile you’ve always                             needed to build, retain and grow your customer base. A detailed profile of the customers includes                                 customers’ contact information, family details, contact numbers, birthday and anniversary, their buying                         patterns, average ticket size, most preferred items and frequency to order. Over time, as it records the                                   information about your customers, becomes the centralized database for your business. Using this                           data, FusionResto create personalised offers and sends it via customized messages. It also identifies                             the customer who is regular and who haven’t ordered in a while and enables you to easily leverage it in                                         the most profitable way. It creates Polls for you to attract more customers with exciting questions on                                   voters screens, surveys the outcome on increased in extra benefits.    Customer Profile and Data Points  Data driven customer profile   FusionResto captures comprehensive details including salutation, name, phone number, email, personal                       information like birthday, anniversary, profile picture, work details such as the name of the organisation,                               credit limit, customers’ family details including spouse and kids details. It also keeps the account                               information such as status, wallet balance and points.    Membership Transcripts & Segmentation  Captures information required to build your marketing strategy   FusionResto’s unique loyalty features is it creates data driven customer profiles. The profiles are                             created after carefully reviewing buying patterns, average ticket size, most preferred items, personal                           references and frequency to order. It segments customers in different groups viz friends, family,                             corporate, individual and allows to create multiple membership transcripts such as platinum, gold,                           silver.     
24 of 40   Multiple Engagement Campaigns  Multi-channel engagement campaigns (sms, email)  FusionResto CRM offers one of its kind unique campaigns, based on transcripts. Built-in reward points                               administration helps quick on-boarding of customers by offering sign-up bonus points. Customers earn                           points every time they spend at your outlet. It also offers cash back and wallet support. A few popular                                       and most loved campaigns includes     Refer-and-earn Reward Campaign  It encourages your existing customers to refer new customers to your outlets. Everytime a new                               customer is introduced to your outlet, the referee customer gets bonus points. New customers also                               gets a joining bonus. Get 50 bonus points on referring a customer.    Extra rewards on special occasions  A great way to pamper your loved and loyal customer is to offer them additional bonus points on their                                       special days such as birthdays and anniversaries. Get extra 25 points on birthday.    Points Conversion Campaign  When a number of points are accumulated, your customers can spend them directly or it can be                                   converted into currency and can be used at your own outlets or partner outlets. 1 Point = 1 Rs    Point Doubler Campaign  Promote off hours or special hours of your business. Reward your loyal customers with double benefits                                 or points during particular time of the day or day of the week. Get 2x points between 4 - 6 PM    Product based Campaigns  Campaigns specific to single or multiple products carried out during product launch or on low selling                                 items. This makes the product movement faster and releases the blocked capital. Get 10 points on Iced                                   Tea.    Prepaid Wallet  Customers can prepay a particular amount and enjoy additional bonus. This way the customers get a                                 bonus and outlet get assured business and upfront revenue. Get 10% extra on paying Rs.1000. 
25 of 40   Coupons and Gift Vouchers  Create your own currency  With FusionERP you can enjoy your own currency and distribute it within your customer network. The                                 currency is distributed in the form of one-time coupons to multiple gift vouchers. This creates a great                                   engagement amongst them and encourages them to spend more. Coupons can effectively be                           promoted on social media to attract and build mass around your brand. It engages customers and                                 boosts business. This currency can also be used as joint promotion across your own brands or other                                   complimenting brands in the market. Various coupons can be created for specific segments or all                               customers where they can get offers like Buy 1 Get 1 Free, 50% off on Total Bill, 20% off on next visit.     OTP based Discount and Redemption  Fully secured OTP driven discount and redemption  Offering discounts to loyal customers and redeeming their earned points is a common practice at any                                 point of sale. However, most businesses leaves this to its users, resulting in human errors and in worst                                     case malpractices or fraud. FusionERP offers a unique way to validate discount and redeem points via                                 secured OTP, to avoid any malpractices. This makes your customers happy and prevents you from                               frauds.    Subscription based Membership  Creates happy and returning customer base  A lot of restaurants and premium lounge offers special memberships to selected or regular guests. This                                 helps restaurant generate fixed and repeat business and extends special membership benefits to the                             enrolling customers, such as special screening of some event or members only night or happy hours.                                 With FusionResto’s subscription you can limit underage guests to consume selective items such as                             only food no alcohol. You may also define and administer period for auto renewals. FusionResto                               automatically posts subscription invoice to member account. You can send bulk email of outstanding                             ledgers to members with a single click.       
26 of 40   Poll & Survey Management  Creates internal and external poll and survey  With FusionResto Poll & Survey Management, you can create internal or external polls inviting your staff                                 members and customers to cast their vote. Survey includes introducing new food item or a cocktail.                                 These polls make your team feel important and integral part of the decision making process. It also                                   elevates customer experience that builds and retains their loyalty towards your brand.    Customer Feedback  Improves customer’s happiness index  FusionResto has a built-in customer feedback manager that captures real-time feedback. Each                         feedback is tagged to a transaction and offers a management dashboard for quick view of feedback                                 summary. Detailed individual feedback based on location and date range can be viewed anytime.                             Unique feature offered by FusionResto is its click to call to customer from voice-call enabled devices                                 and tap to send an email response to the customer’s feedback from internet enabled devices. It                                 captures feedback on various parameters: ambience, service, food, experience, value for money and                           gives an action based reporting for increasing operational efficiency and customer delight.    Finest Loyalty Report  Specially crafted finest actionable loyalty reports  No system is complete without reports. With actionable reports, you can make a decision to either                                 move forward or stay where you are. Some of the finest MIS reports includes comparison of customer                                   points and wallet statement, customer-wise sale report to identify top spenders, city and state wise                               sales report to surface the thrust geographical areas. The reports also includes buying patterns,                             average ticket size, most preferred items, personal references and frequency to order.       
27 of 40   Schemes & Promotions  Schemes & Promotions  Increases footfall, conversions, revenue and profits  Schemes & Promotions are great! They build new customers, retain existing ones and bring back old or                                   lost customers to your business. It gives you contacts and leads for your marketing efforts and helps                                   you learn your customers sentiments. Promotions are good to increase brand awareness, promote new                             products or outlets, increase traffic and conversions. It also helps your customers in quick decision                               making and builds sales and profits.     Automated Promotions   Increases repeat visits with punch cards  What you need to promote your newly opened outlet is regular footfall. Punch cards, visit based                                 promotions ensures you convert all your visitors into regular guests by engaging them into a series of                                   visits. Each or selected visit is rewarded with free items, cash back, discount or special price, such as                                     free item on 2nd visit, 10% cashback on 5th visit, 25% discount on 9th visit, and more for a pre-defined                                         period of time. Encouraging a customer to visit number of times within specified time period by                                 reminding her of various benefits of each visit. You have visited 4 times and you’re entitled for 10%                                     cashback on 5th visit.    Engagement Schemes   Incentives that creates customer pull  Incentivize your customers to return to your outlets by rewarding them to visit after 7 days by sending a                                       limited time offer, exactly 4 days after their visit. Rs.100 credited to your account valid for 3 days.     Remind customers with a limited time coupon code on 10th day to visit the outlet in the next 5 days.                                         Buy 1 Get 1 using the coupon code BOGOXOXO valid for 5 days.     Recall customers who have not visited for more than 90 days, by sending them bigger rewards, 500                                   points added to your account fully redeemable in next 10 days.  
28 of 40   Instant Rewards Schemes  Surprises your customers with instant rewards.  Sometimes what you’re looking for comes when you’re not looking at all. On registration, a new                                 customer is rewarded with some bonus points or cashback or some discount coupon redeemable on                               first order.    Spent based Schemes  Incentivize customers based on sales  Using revenue based schemes, extensive range of discount offers can be set. You can offer discount in                                   % or discount in amount, special price of a particular item on or above the particular sale value.    Visit based Promotions   Influences and regularizes customer visits  Rewarding loyal customers with bonus points on every visit, on top of usual loyalty benefits, to                                 encourage them to visit more. 25 loyalty points on every visit for gold club members or 15 loyalty points                                       on every visit for silver club members, irrespective of the amount spent at the outlet.    Re-engage Promotions  Re-engages your customers, rebuilds loyalty  Re-engages your customers based on their historical data such as spending patterns, frequency active,                             inactive, new or inoperative status. You may also create and administer reward points.    Product based Promotions  Introduce new products, speed up low selling items  Product based promotions helps while you’re introducing a new item to your menu or want to promote                                   a set of products or promote low selling items.     
29 of 40   Restaurant Analysis  Key Performance Indicators (KPI) & Insights  Boosts decision making, drives your business growth  A completely new approach for reports, designed from the ground-up - FusionResto reports are the                               ultimate tool for organizing and analyzing your business data. The report's main functionality is in its                                 ability to summarize large amounts of information, and represent it in a pivot and cross-tabulated form.                                 So, it is the best tool to create financial, stock and statistical reports. For instance, you can analyze                                     sales during specific periods (years, quarterly intervals, months) for each customer or each product                             category, or you can create a report which will show the top 10 customers, by items purchased. Another                                     example is a report that displays the most or least popular products.  Reports with Charts  Converts data to delight  These reports allow you to easily reorganize the layout using drag-and-drop. As a result, the business                                 data will be re-summarized according to the new layout of the column and row fields, so you can easily                                       alter a report to display the information they need in the way they need it. The report window provides a                                         spreadsheet style access to all data maintained by the FusionResto.  Customizable Reports  Design your own customizable reports  For those of you familiar with Microsoft Excel, this report is very similar. All reports have full query                                     (SQL) capabilities so you can view, customize, filter and group your data and design the reports you                                   need. The report window lets you design views by simply dragging the columns into the order you want,                                     then removing the columns you don't want. It allows you to perform a smart search within the report.                                     After a report is designed, that view can be saved and recalled whenever necessary.     
30 of 40   Export Reports  Export reports, collaborate with third party application  These reports are converted to pivot format and vice versa. All the reports are available for export in                                     Excel, Text, PDF, HTML, RTF and CSV for integration with any third party application. These reports are                                   further converted into a data cube and can be viewed on FusionResto interface without SQL Database.                                 There is virtually no limit to the number of views you can design. FusionResto comes with many                                   common reports already pre-designed.  Aging and Analysis Improves decision making, saves time  With FusionResto’s advance aging and analysis, you can review and analyse purchase, sales,                           customers, suppliers, stock and profit data and make important business decisions carefully and                           strategically.    Reports with Charts  Transforms big data into actionable insights  FusionResto analysis reports comes with charts for quick and on-time decision. FusionResto has a few                               of the industry’s finest KPI that helps you measure and improve efficiency, streamline your business                               processes even more and makes you save on time. FusionResto’s graphs and dashboard widget is one                                 of its kinds and transforms your big data into actionable insights. It lets you visualize the Key                                   Performance Indicators and other strategic data for your organization at a glance. The dashboard tool                               presents management with the information for the practical end of the organization.  Reports Scheduler  Automatically sends reports to your email  FusionResto’s report scheduler comes with specially curated pre-defined management reports. It                       allows information to be distributed efficiently and consistently to the relevant user or user group,                               through emails, without any human intervention. It saves you a bunch of time, efforts and money and                                   enables users to make more informed business decisions.   
31 of 40   Supply Chain Management  Supply Chain Management  Increases competitiveness, while keeping the costs low  Supply Chain Management (SCM) is important because it increases competitiveness and customer                         satisfaction. In this day and age, SCM plays an integral part of your restaurant's success. Efficiently run                                   supply chains allow your brand to quickly deliver raw-materials and supplies to base or remote kitchen                                 for a low cost. The purpose of SCM is to keep chaos at bay while synchronizing the activities of the                                         network. It provides visibility, synchronization, and agility from menu items to raw materials, across                             distributors and suppliers.    FusinoResto creates a centralized or outlet wise purchase management system for your business. It                             maintains a list of items purchased from each supplier on negotiated prices. Creating orders and send                                 it to external suppliers. Items can be received in multiple goods received notice (GRN) against a single                                   order with automatic update of stock in inventory. Multiple GRN can later be tagged to single invoice for                                     accounting purposes.    Advanced Material Management  Drives control for higher margins and profits  FusionResto advance material management drives control for higher margins and profits. Plan,                         organize and control all the activities concerned with the flow of materials. It allows you to receive                                   materials of single order into multiple delivery receipt notes. For corporate and special customers, you                               can setup price list. Advanced material management system significantly reduces inventory holding                         costs upto 18 percent annually. Gain real time visibility with reduced cost of goods sold.     Work Order Management  Simplifies communication ensures quality standards  FusionResto work order management creates effective planning, simplifies the coordination between                       kitchen and store. The built-in batch production system ensures high quality standards of each batch                               produced. 
32 of 40   Automatic Stock Replenishment  integrated demand forecasting, and automatic order generation  The FusionResto replenishment module automatically lists out the items that need to be procured with                               re-order quantity based on consumption during a specified period and pre-defined supply lead-time.                           FusionResto also ensures that receipt of the quantity and quality of goods are as specified in the                                   purchase orders. It helps you with proper procedures to record damaged goods, short-delivery and                             over-delivery of goods - all backed by a robust audit system to ensure compliance with your business                                   policy.    Purchase Order  Streamlines incoming inventory, avoids surprises  Purchase Order is vital document to any form of restaurant business. It allows you to clearly                                 communicate your requirements to your supplier viz., items, quantities, prices and details of products.                             FusionResto lets you quickly and easily create purchase orders and link it to single or multiple purchase                                   bills. This saves your time of putting a check on what inventories are coming in and also secures you                                       from having the same bill entered more than once. In case of price changes between order and delivery                                     time, it is purchase order that saves you from such surprises.    Sale Order  Improve revenue cycle with advance orders  Sales Order lets you take the orders from your loyal customers and helps you set the effective delivery                                     schedule. It contains the information like product details, price, discount, applicable tax, delivery and                             payment mode. It can then be linked to POS for making easy invoice entry. Users have option to auto                                       populate all the items in a sale order to avoid re-entry of data. Sales order are useful in forecasting                                       revenue and assure fix business for a period of time. It also helps in streamlining production process                                   during festive rush.       
33 of 40   Price List and Rate Contracts  Pre-define terms of service, increase satisfaction  Any Supply Chain Management is incomplete without price list and rate contracts. FusionResto price                             list and rate contracts are an effective tool to pre-set the rate, discount in percentage or amount,                                   markup, margin and tax for single or multiple products. It also helps to fix the rate of supply for a time                                           period. It is applicable at both purchase and sales and can be tagged to the customers as well as                                       suppliers. Alternatively it can be set on a voucher type or can be selected during respective transaction                                   entries.    Approval System  Approval system to ensure integrity and accuracy of information  Since the restaurant operations generate voluminous data, such as storekeepers raising indents and                           managers generating orders, it needs to be duly approved by supervisors to ensure integrity and                               accuracy. FusionResto offers one-click approval system to review each transaction to push it further                             supply chain.    Bulk Update  Tools that simplifies your work  As the business grows, workload increases, number of transactions, quantity of inventory and area of                               business. We need a tool-box full of effective tools which reduces human effort and increases the                                 efficiency of manpower. FusionResto provides a couple of tools that redirects your energy towards                             betterment of your business and lets you complete more work in less time.    Bulk Update of business data allows you to change the categorization and grouping of single or                                 multiple products at one go. It also allows you to change the hierarchy of single or multiple account                                     ledgers at one time. You can also change the type and status of single or group of customers. Copy                                       Voucher allows you to copy a voucher instead of creating it again. It is useful for recurring nature of                                       transactions like rent and salary payment. These tools are made to reduce the human effort and                                 increase the efficiency.   
34 of 40   Payroll Management  Time and Attendance  Keeps your employees motivated  A significant amount of your gross sales goes into employee salary and benefits, depending upon the                                 size of the establishment you’re running. Your payroll costs should be low enough so that you can earn                                     a profit but sufficient for your restaurant to run well and also to provide an enjoyable customer                                   experience. Nothing motivates an employee more than getting paid on time. FusionResto Payroll                           Management System plays an important role by helping you perform calculations faster, process                           incentives and prepare pay-slips quicker and disburse payments on time. This keeps your employees                             motivated.    Employee Profile  Builds a happy and motivated employee base  FusionResto payroll helps you to record employee profile, attendance and calculate the pay and                             deductions. It covers wages and salaries, overtime, commission, bonuses and holiday pay. It helps you                               pay your employees the correct amount on time, every time. You know what a dissatisfied employee                                 means to the service-based hospitality industry. Demotivated and dissatisfied employees often lose                         focus from customer service. Working out details while computing the payment for staff is complex                               and time consuming. FusionResto payroll system helps you deal with payroll related events, such as if                                 an employee is promoted or leaves the company.  Work Plan and Holiday List  Works your plan and plans your work  Working out holiday entitlements can be a mind-boggling experience for many restaurant executives.                           With FusionResto, you can create a proper policy and process in-place. An effective work-plan roster                               helps in correct distribution of manpower through out the operating hours, day or night.   
35 of 40   Pay Head and Salary Structure  Quickly builds scalable pay head and salary structure  Think about how long it takes your team to perform payroll tasks each week and month. It also takes a                                         lot of time to track records, such as who was hired, when and at what pay structure. It is also required                                           that someone keeps a record of attendance. At the time of weekly or monthly payment, it creates an                                     additional pressure as everyone’s pay needs to be calculated with accuracy.  Attendance (Fingerprint or Smart Card)  Captures and evaluates employee performance  A restaurant is a 24x7 business and the staff requirement is based on the occupancy. There are                                   different types of employees with various work shifts, which makes it hard to keep track of attendance.                                   Correct attendance recording is required to calculate the right pay and to analyse employee regularity,                               punctuality and other insights. FusionResto payroll comes with a fully configurable attendance system                           that can be used with highly secured fingerprint login or smart cards.  Pay Slip Generation  Builds transparency, advocates loyalty  Employees often need to know how the pay has been calculated and they sometimes need documents                                 for their home loan or other statutory requirement, as well. FusionResto helps you to easily print out the                                     pay slip and pay-check in an easy to understand format. A duly printed or documented pay-slips often                                   serves as a compulsory requirement to run a successful restaurant, because the government and law                               demands it.    Also, other departments need certain analytical reports related to payroll, such as daily attendance                             sheets and pay sheets. With FusionResto, these reports are centralized and can be used by executives                                 of other departments that have been granted access to.     
36 of 40   Enterprise Chain Outlet Management  Power of Connectivity and Collaboration  Transforms your business into an intelligent enterprise  Highly Scalable FusionResto is implemented in more than one way: host it on a cloud, run it                                   independently on a single system placed in your outlet, use it on multiple network computers in single                                   outlet, use it across multiple outlets. It will run on-premises as well as hosted on your private cloud or                                       public cloud.    Connect using Remote Data Service: No need of setting up a database at the branch or laptops of                                     traveling executives. Collaborate multiple geographical locations seamlessly with built-in Team System.                       Branch accounting, Club multiple locations under the same company.    With FusionResto you and your co-workers can all work on the same time. Just enter the data and                                     FusionResto saves it on server where all team members can access it and get to work. It ensures that                                       you do not have to duplicate the work. Team System also ensures that each team member gets to see                                       the relevant data only.    Experience the Best Modular System  Specially crafted business modules by industry experts  FusionResto is an independent and selective modular solution, that is scientifically designed to                           increase your sales, reduce costs and leakages. Move beyond the basic billing software. On-premise or                               in the cloud, FusionResto manages every aspect of your business – from financials and loyalty to                                 supply chain and purchasing.     FusionResto further automates key processes to control costs and scale efficiently as you grow. From                               improving cash flows to increasing visibility while cutting costs, each individual module is designed to                               empower your organization growth. Keep adding FusionResto module at your own pace it makes all the                                 relevant data online and effective immediately.   
37 of 40   Enterprise Chain Outlet Management  Connects all your locations in real-time  You just need simple dial up or broadband internet connection. No need to have fixed IP or leased lines.                                       The smart client technology allows each location to work independently even if the internet connectivity                               is lost. Whenever the connectivity is stored it syncs the data automatically with head office.                               FusionResto multi location brings you the enterprise wide connectivity across all of your outlets, central                               kitchen and back office.  Centralized Control  Creates your own fully configurable robust system  System information flow, features, working options and default settings are fully configurable.                         FusionResto uses simple yes-no type of configuration to adopt the business policy, user or system.                               Robust security and user permissions determine which transactions, masters and reports features may                           be created, modified or accessed by each user and user group. You can even set a default screen for                                       the user to specific transactions only. All the settings like printing, options and security is centrally                                 controlled. This means there is Zero Setup at branch location. The setup does not require special skills                                   at the branch location.    Occasionally Connected Clients  Carry out outlet operations without worrying about connectivity  If you cannot afford to lose sales, customer and revenue just for unreliable internet connection,                               deploying a web based application obviously won't work. Consider FusionResto. You can carry out all                               the outlet operation without worrying about the connectivity. Everything gets updated automatically                         when its gets next connection.    ERP Applications  Integration with ERP Software System  FusionERP offers an integration with most advanced and popular ERP systems such as SAP R3, SAP                                 Business One and Oracle ERP System. For large chain or a business with a production unit running on                                     any of the above ERP software may have access to these integration   
38 of 40   Real-time Synchronization  Real-time synchronization of your enterprise data  When the internet connectivity is stable, FusionResto automatically synchronizes the data real-time.                         This means you do not have to wait for day end or manually process the batch of data. The data is                                           automatically synchronized based on the data sending rules. This gives you ultimate control on what                               data should synchronize. The best part is that no human intervention is required. No manual import and                                   export.    Centralized Call Center  Centralized order taking and processing, increases revenue  Centralized food ordering management system via telephones. Operators on phone can take orders                           from customers and punch them in the system. Orders are transferred to the outlet in the closest                                   proximity to the customer for quick and efficient delivery.    Quick Deployment  Quick implementation, minimal IT expertise  FusionResto can import master data, transactional data and reports from other systems to get started.                               It supports the import of data from Excel, CSV, TAB and XML. The templates provided by the                                   implementation team helps you build correct master data in no time. The super easy user interface                                 helps you to train new operators in minimal time    Franchise Management  Increases your presence, attracts more opportunities  Be it company operated (COCO) or franchisee operated (FOCO), FusionResto manages all and grows                             your network. Transfer or Sell products and materials to franchisees directly from FusionResto system.                             Maintain different pricing for different group of franchisees or different geographical regions.                         Franchisees can raise indents and you can issue invoices for the purchased items. Integrated power                               packed financial accounting system tracks posts necessary accounting entries, manages outstanding,                       generates receivables and tracks receipts, enabling you to maintain the branch accounting with                           complete peace of mind! 
39 of 40   Enterprise Reports and Analysis  Provides real time review of progress and performance  FusionResto is built with powerful and yet simple to use analytics to view overall sales, taxes,                                 payments, inventory and related information. With a few taps, you can see the performance of your                                 business, and let you zoom-in to see the details of every transaction at every outlet of your enterprise.                                     All of the information is displayed in a simple and actionable format right on your mobile device to help                                       you make the informed business decisions.    Regular Update  Keeps your system up to date, all the time  The update process is built in the application itself. Once the server is updated using "Auto Update"                                   function, all the clients gets updated automatically. FusionResto automatically looks for updates and                           intimates user of the same. Users can manually check for new update as well.    Enterprise Loyalty Solution  Flexible and Scalable loyalty solution for your Restaurant Chain  FusionResto enterprise loyalty solutions creates and float various engagement campaigns. It runs on a                             centralized customer database and offers earn and redeem points benefits across all outlets to all the                                 customers. With this program you can create cards at central head office and assign to individual                                 outlets. The prime benefits includes acquire new customers, retain existing customers, convert inactive                           customers to active, increase in number of customers, increase customer frequency, increase in                           average ticket size and quick identification of high vs low spenders       
40 of 40   Omni-channel Enterprise Support  Product support by Industry Experts  Enterprise businesses are different and needs more attention and personalization. With dedicated                         account manager and support manager, this need is well addressed. We also rope in industry                               consultants, cost and chartered accountant, on a case to case basis. All our team members have years                                   of industry experience and are comfortable to work with. Support channel are made available 24 x 7 for                                     you to ensure you get assistance when you need it. We offer omni-channel support including one-to-one                                 personal trainer, email, live chat, phone, faq, online, remote support and onsite visit by expert                               professional.

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FusionERP Writeup.pdf

  • 1. Point of Sale Barcoding Inventory & Re-order Management Financial Management Staff Management Tally connector Recipe Management (Bill of Material) Document Manager User-definedFields & Lists Customer Relationship Customer Service Order & Delivery Notes Price List & Rate Contract Payroll (Time and Attendance) SMS Integration Credit Card Integration Advance Data Tools TransactionAudit System Email Integration Analysis Reports Business Intelligence Reports Pivot Reports Scheme & Promotion Graphs & Dashboard Replenishment Report Designer Poll & Survey Management E-commerce Connector Chain Store (EBO, MBO, Franchisee, SIS, Kiosk) Multi Location Live Data Synchronisation ERP Professional Standard Express Lite FEATURE LIST FusionRetail, FusionR Fusion Retail Feature Comparison COMPARISION OF VERSIONS
  • 2.     Benefits in a nutshell    Customizable Menu and POS  interface increasing throughput  by 10%  Upto 40% increase in revenue  with end-to-end digital order  processing      Efficient menu engineering  decreases bottomline and food  cost by 2%    Robust Inventory management  system that saves 12% holding  cost annually  Increased customer  engagement with upto 46%  repeat business and more  referrals      eBill and digital payment,  keeping customers happy and  returning    Streamline business operations  and improve efficiency, saving  18% annually    Preventing thefts, saving you 4%  annually         Increase tip percentage by 22%,  2x faster table turn, keeping  employees motivated     
  • 3. 2 of 40   Highlights  An overview to what matters YOU, the most!  POS  easy to use online &  offline, runs on pc,  smart phones, tablet  Tab Order  enhances guest  experience, improves  staff efficiency   Order Integration  built-in marketplace,  zomato, swiggy,  foodpanda, ubereats  Reservation  makes your guests  happy, grows business  Cloud  increases flexibility,  gives competitive edge  and scalability  Mobile Reports  provides real time  review of progress and  performance  KDS  manages priorities,  differentiates orders  with color coding  Customer Feedback  measures and  improves customer  happiness index  API (Web & App)  flawlessly connects  your web store and  brand app    Digital Menu  saves menu printing  cost, increases up-sell  & cross-sell  SMS & Email  receive business alerts  and reports, send thank  you notes  Gift Vouchers  increases repeat visits,  engages customers,  boosts business   Recipe & Food Cost  standardizes cooking  process, reduces food  cost and waste  Menu Engineering  improves menu items  placement, maximizes  profits  Call Center  centralized call center  for order taking and  processing  Customer Loyalty  builds happy and  returning customers,  increases revenue  Inventory & Store  increases inventory  turn, lowers wastage,  eliminates theft  Financial Account  evaluates financial  health, creates  accountability  Payroll  works out payroll  calculations and  deductions quicker  Supply Chain  accurate planning,  shortens lead time,  reduces holding cost  Payment Integration  credit card, paytm,  quick transfer, easy  reconciliation  Chain & Franchisee  reach break-even  faster, open new  outlets quicker  Charts & KPI  transforms big data  into actionable insights  take quick decisions  Analysis  boosts decision  making, drives your  business growth  Collaboration  integrated with  third-party erp, tally,  sun, sap, oracle  Home Delivery  increases business,  opens new revenue  route, brings growth  Restaurant Formats  supports all formats,  dine-in, take away,  delivery, food court  Robust Security  ensures zero  tampering, prevents  unauthorized access       
  • 4. 3 of 40   Point of Sale  High-performance Point of Sale  The future ready POS  Life inside the restaurant moves at a rapid speed, and that’s why every function of FusionResto has                                   been carefully designed to require as few steps as possible. FusionResto POS is a high performance                                 POS that offers many benefits for a restaurant business. This is a truly touch supports POS, smart                                   phones as well as tablets. It is fully packed with a host of functions such as table management, walk-in                                       reservations, multiple kitchen channel, food modifiers, forced questions, kitchen notes, void and                         cancellation, combo and offers, split and join tables, split checks by item or amount.     AI Powered Recommendation Engine  Smart POS with Suggestive Sell  FusionERP POS uses deep learning algorithms to capture and analyze user data and recommend                             personalized content in real-time with impeccable accuracy. This means that any new user with limited                               or no experience can start taking orders from the guests. FusionERP POS will help with                               recommendations resulting in upselling high margin items, thus increasing revenue. Built-in machine                         learning engines evaluates data based on social selling and content selling and prompts additional                             items resulting in better customer experience and service.  Multiple Service Modes  Dine-in, Take Away and Home Delivery  FusionResto gives you multiple service modes, such as dining (it can further be broken up into ac and                                     non-ac seating), take-away and home delivery. The information is communicated to all KOT channels so                               that the kitchen staff can prepare for serving as per the service mode. Each mode is customized to                                     address and capture relevant inputs that makes system grow faster.       
  • 5. 4 of 40   Robust KOT Printing Mechanism  Manages priorities, differentiates orders  FusionResto comes with an innovating KOT printing mechanism that serves as a reliable                           communication channel between floor and kitchen. It eliminates human errors and reduces the efforts                             required to parse the handwriting by the barker or the chef. Well printed order tickets along with                                   personalized requests by the guests, increases kitchen efficiency, results in faster service. A single                             order, comprising of food and beverage gets printed at respective kitchen and bar channel. A captain                                 can specifically mark the seat position or meal course so that food can be prepared in chronological                                   order and served to the right guest.    Kitchen Display System  Perfect communication and timing  Every good chef knows the best kitchens are those that have perfected communication and timing.                               FusionResto Kitchen Display System perfects both. All orders taken by servers will be displayed on the                                 display screen or tablets in real-time to the kitchen staff with specific requests and table numbers.                                 Prioritize tickets easily with color-coded statuses so that food can be prepared and served on time.                                 Easily track individual item cook times and view ticket history anytime. A new order ticket appears as                                   soon as it is punched and followed by a loud buzzer so that it does not go unnoticed in a crowded and                                             noisy kitchen. An automatic color change in the order display will alert the chef on the elapsed time and                                       delays in the food preparation. Server get the notification as the dish gets prepared so that customers                                   can be served on time.     Marketplace Integrations and Online Connectivity  Unleash the power of integration and connectivity  With FusionResto API, orders from your own website and mobile app are received directly to                               FusionResto POS. Receive orders from marketplace and aggregators, Zomato, Swiggy, Uber Eats,                         FoodPanda seamlessly on a single screen. Choose to print KOT or schedule it on future time.      
  • 6. 5 of 40   Digital Receipts - Say No to Paper  Sends receipts on SMS and Email, eliminates inefficiency and waste  FusionResto offers a unique paper-less process to operate your restaurant business, thereby preserving                           nature and makes you a contributor to healthy environment. FusionResto replaces each paper                           document with digital methods starting from digital menus to handheld ordering, from kitchen display                             system to receipt generating, from receiving digital payments to sending e-receipts, everything you need                             to run a paperless operation. FusionResto also offers digital audit system, allowing your managers and                               accounts team to approve and audit transactions digitally. All the reports can be emailed to respective                                 recipient, ensuring you don’t have to print it.    Split Bill and Multiple Modes of Payments  Increased customer satisfaction, increased revenue  FusionResto comes with multiple ways to split a receipt. Split by guest or seat, split equally or split as                                       ordered. Some guests might even ask for a separate check for food and drink. A no-tax bill might be                                       required by diplomats or government officials. FusionResto supports multiple modes of payment like                           cash, credit card, discount card, gift vouchers and coupons. It even supports split payments like half in                                   cash and half in credit card. FusionResto helps the restaurant staff take care of all of those requests                                     without making mistakes, even in high pressure hours.    Table Reservation   Reservation system that increases your table turn  A unified table booking system to record reservations from walk-ins and via phone calls. Smart capacity                                 based reservation system that helps maximize revenue for your seating capacity. See real-time table                             availability with different legends and duration of occupancy to manage the guests waiting for table.                               Create and manage multiple layouts to match your restaurant’s floor plan. Auto status and colour                               segmentation update, helps to reserve a table for a future date for your esteemed guests.       
  • 7. 6 of 40   Customer Feedback  Measures and improves customer happiness index  FusionResto customer feedback system helps you efficiently manage your brand reputation. It also                           helps nurture customers in the short-term and long-term. You will gain insights into customer’s dining                               behaviour thereby improve restaurant’s menu. You may also make positive changes to service and                             ambience based on customer’s feedback and train your staff to treat customers better.    Electronic Payment & Mobile Wallets  Increased sales and reduced transaction time and cost   Electronic payment allows your guests to make cashless payments through cards or a mobile phone. It                                 presents a number of advantages, including cost and time savings, increased sales and reduced                             transaction costs. FusionResto supports all modes of online payments including credit and debit cards                             and popular digital wallets including PayTM, QuikWallet, Jio, Binge, Momoe and credit / debit card                               processing devices.    Most Secured Customer Discount  Improves guest happiness index, builds loyalty   FusionResto categorizes guests into various categories, such as corporate, groups, individuals, etc. and                           based on the category, one can pre-define the discount. The POS system will send an OTP to the guest                                       as soon as the operator hits the discount option. Discount will be applied to the receipt upon successful                                     verification of OTP received from the guests. This saves you from any human errors and malpractices                                 and increases your guests’ happiness index. The day-end reports clearly show the amount of discount                               given for the day and to whom. Since the discount is fully controlled by the system, it eliminates the                                       audit time and efforts.    API (Web & App)  Integration with API  FusionERP offers its own API for you so that you can connect and receive orders your own web store or                                         brand app.  
  • 8. 7 of 40   Weighing Scale Integration  Sell items by weight or count  FusionResto is integrated with all types of digital weighing scales that weigh and prints barcode or                                 product tickets. Once an item is placed on the scale, user can punch item code and FusionResto will                                     pull weight directly from the scale leaving no scope of duplicate entries or human errors. Alternatively, it                                   also connects with barcode scale and prints barcode stickers for each unique item or box. With                                 FusionResto, you can smoothly sell any item by weight or by count making your point of sale quick and                                       increasing your customer’s happiness index.    Guest History, Preferences and Favorites  Know your guests and enhance their dining experience  With FusionResto, you can easily access the preferences and favorites that are required to make the                                 guest feel important and satisfied. A guest’s favorite food, menu preferences and details of last visits                                 and average spent are readily available to the wait staff. This information plays a vital role for taking                                     care of a regular guest, even if their preferred wait staff or bartender is on leave.    Home Delivery Management  Get food delivered to customer’s doorstep  FusionResto delivery app can help you optimize your field delivery operations. Assign the orders to the                                 field delivery staff based on the delivery locations. Orders going to the nearby delivery locations can be                                   assigned to the same delivery person. Delivery staff can see the customer's contact and find directions                                 on built-in Google maps. Delivery staff can post the payment information and update the delivery status                                 to inform both the back office and the customer.    Business Accounting  Integration with Accounting System  Although FusionERP comes with a built-in financial accounting system that helps you manage from a                               ledger creation till balance sheet. However, it also offers seamless integration with a few of the best                                   accounting system of the world including Tally ERP and Sun Accounting System 
  • 9. 8 of 40   Back-office & Menu Management  Simplified Menu Management  Build a profitable menu in minutes  Add, import, copy and organize all your menu items in single or multiple menus. Schedule your regular,                                   special and festive menu according to day and time or shift. Make different menus for AC and non-AC                                     sections. Route orders to various kitchen printers or kitchen displays by menu items or categories.                               Create open items, define item position, color codes and preparation time, setup and manage optional                               and auto-suggest modifiers and side dishes.    Digital Menu Tablet Menu  Brings life to your menu  Elevate guest experience at your restaurant by completely replacing your paper menus with digital                             menu. Describe each dish with beautiful pictures and description tempting your guests enough to                             immediately place an order. Each dish can further be described with veg or non-veg, spicy, jain, chef                                   special to make their ordering easy. Customers can place orders on tablets, which will be immediately                                 available to servers and kitchen staff for further processing.    Combo and Offers  Capitalize the value of your offerings  First of all, it makes your guests feel that they have saved money. Believe it, they actually have! With                                       FusionResto, using a few clicks, awesome combo can be made. Creating combo menu is simple and                                 easy, using new or existing items from the menu. You may choose low price and high margin items to                                       be offered as combo which can be fitted into almost any activity in the hospitality industry, with all                                     kinds of menus. Guests can also choose to make their own customized combo. Combo attracts group                                 of diners and it increases average person cost and number of guests.     
  • 10. 9 of 40   Captain Order Taking  Enhance guest experience, improve staff efficiency  FusionResto’s order app is fully integrated with POS and kitchen display. Captains can take orders on                                 smart phones or tablets at the table. All orders will be displayed immediately on the kitchen display or                                     printed at respective food and beverage section. It enhances the productivity of captains and helps                               them spend more time with guests, instead of running between floor and kitchen. It also helps them                                   learn more about guest preferences and their feedback.    Forced Questions and Food Modifiers  Improved captain ordering, enhance guest experience  Pre-define choice of options on menu item to avoid any mistakes while taking the guest order. Guests                                   are most satisfied when their personal preferences are met. Someone may like a standard dish without                                 mushrooms or garlic. Some guests may ask for a dish to be a bit spicier than usual. FusionResto                                     ensure that the wait staff enter these modifiers and they are automatically printed on the KOT or                                   displays for the kitchen staff. It also supports forced questions that help to eliminate errors by asking a                                     waiter to choose an answer while placing the order.    Built-in Void and Cancellation Reason  Controls void and cancellation, reduces theft and wastage  Void and cancellations are an integral part of food and beverage business. You do not want this to                                     happen and at the same time, you have to honor this if it comes. Staff need to be empowered with                                         these functions to satisfy the guest, but these rights are often abused. With FusionResto, it is easy to                                     define different cancellation reasons and tag it back to inventory update in the system. It enables                                 management to have due diligence on the employees as to why the items had been cancelled and                                   restrict any type of misappropriations.       
  • 11. 10 of 40   Happy Hour Pricing  Acquire new customers, retain existing one  FusionResto makes you encash the slow business hours into profitable business hours with custom                             defined happy hours. With FusionResto, you can utilize happy hours in more than one way, like                                 introducing new drinks, offering special rates, extending buy one get one offers to regular loyal guests.                                 These hours can also be utilized to introduce or invite new members and enjoy a special services or                                     items at special rates. This will help acquire new customers and retain new ones.       
  • 12. 11 of 40   Fraud Control & Prevention  Secured Login  Most secured and granular level security  FusionResto has multiple methods and levels of robust security ensuring zero tampering to your data.                               From manual login credentials to magnetic cards and from highly secure chip cards to most secure                                 fingerprint login, FusionResto has everything to ensure zero unauthorised access to the system. Each                             session and logins are recorded and can be viewed at a later stage to identify and surface any                                     malpractices.     Auto Check-out  Protects proxy entries  Whenever a user is away from his workstation leading to inactivity, FusionERP automatically logs him                               out of the system. This process significantly reduces system exposure to data breach. Auto check-out                               also protects the user from getting proxy entries added or in worst case modified or deleted using his /                                       her credentials.    Team System  Keeps teams collaborated, saves from work duplicacy  Built-in team system enables system administrator to create different teams thereby allowing selected                           users to view or work on specific data. With team-system different user groups will have access to                                   various sets of data pertaining to different departments or geography. For example, the finance team                               will have access to records limited to accounts or Kolkata team will have access to records limited to                                     Kolkata location.         
  • 13. 12 of 40   Role Based Access Control (RBAC)  Multi level user roles and rights  Role-based access control (RBAC) allows a predefined access to a user’s role within an organization                               and has become one of the main methods for advanced access control. The roles in RBAC refer to the                                       levels of access that users have on the system. Users are only allowed to access the information                                   necessary to effectively perform their job duties. Access can be based on several factors, such as                                 authority, responsibility, and job competency. In addition, access to computer resources can be limited                             to specific tasks such as the ability to view, create, modify or print.    User Based Menu  User based menu for specific purposes  User-based Menu allows users to view selected menu items in the system. As a result, their scope to                                     access the system gets limited. It reduces the administrative work and IT support, maximizes                             operational efficiency and improves compliance. With user-based menu in place, lower-level users do                           not have privilege to access a few menu items or to sensitive data. This is especially helpful if you have                                         many users. Using user based menu will help in securing your company’s sensitive data.    Activity & Audit Trail  Tracks and reports all activities and sessions  The goal of any user activity monitoring is to find and filter out actionable information that’s valuable in                                     data protection efforts. With effective processes in place, FusionERP immediately detects and surfaces                           suspicious user activity for you to investigate further. You can also find out what users are adding,                                   modifying or even deleting. User activity monitoring is also helpful in ensuring that users do not access                                   the system outside your domain or premises.     
  • 14. 13 of 40   Inventory & Store Management  Raw Material Management  Turns your inventory into competitive advantage  FusionERP Inventory Management ensures you achieve maximum profitability by strict monitoring,                       control and optimization of the inventory. It manages procurement, purchase, issue, transfer and                           maintains optimum stock at all times, thereby reducing your stock holding cost and wastage.                             Automatic production & consumption of items and physical stock taking, gives you the estimated vs                               actual usage of inventory to identify thefts, leakage and pilferage, if any, that happens in the process.                                   Tools like recipe management and food costing, along with built-in menu engineering helps you keep                               your costs low and profits high. The inventory reports help you understand whether overstocking or                               understocking is eating up your profit margin. Centralized inventory management access real-time                         stock level of each outlet and make transfers from central warehouse. Set re-order, minimum order and                                 safety order levels and based on these data, the system automatically calculates the exact stock                               quantity that you need. FusionResto comes with an effective store control that prevents malpractice                             and corruption.    Purchase and Returns  A penny saved is a penny earned  An operating restaurant needs to store hundreds of items with different computation patterns,                           minimum order quantity and supply lead-time. This makes it difficult to maintain a good inventory                               position in which you do not end up blocking a large chunk of your operating funds and at the same                                         time do not run out of stock position.    The purchase module instantly displays last purchase details and auto-fills last prices. It enables you to                                 classify each purchase and track and monitor preferred, good and bad suppliers. It also helps to create                                   correct masters when you are adding new products. You can even define rate contracts or price lists for                                     monthly supplies. Built-in return management allows you to record a wrong or a spoiled item that needs                                   to be returned to the supplier.   
  • 15. 14 of 40   A timely and informed purchase not only gets you a good price deal but it also builds better relations                                       with your supplier, resulting in getting more quality raw materials with extended credit.  Store Management  Keeps a close eye on your inventory   Each raw material inside the store comes with its own shelf life and failing to consume it within that                                       frame results in inventory loss. FusionERP Store Management system keeps a clear track of the current                                 available stock at your physical and virtual stores. Built-in Warehouse helps you park your stocks for                                 each physical and virtual location. The stock-in & stock-out features give you the details of the                                 movement on each day. View detailed reports about stock and make data-driven decisions.    Indent and Transfers  Matching demand and supply   Using manual registers, handwritten notes and spreadsheets to manage inventory leads to difficulties                           in operation, resulting in delays and sometimes ends up in malpractices. Also manual notes often leads                                 to under order and over deliver or vice versa. This eats up a major portion of the operating funds and                                         directly affects profits and guest services. FusionResto’s powerful warehouse and stock transfer                         management solution enables users to raise indents Receive purchase request from your outlets,                           combine them to view total demand against in-house stocks. Make transfers to outlets as and when                                 needed. System also helps you forecast the demand via our AI powered automatic procurement                             process.    Real-time Stock  Get real-time stock updates on your fingertips  No more guesswork! Yes, you read it right. With FusionERP, your store manager or merchandiser no                                 longer have to do guesswork. See all your current stocks spread across various locations in real-time.                                 Moreover, it gives you finest stock statement that gives you both quantity as well as stock value on                                     actual basis. It also gives you stock ledger that helps you view the movement of every individual stock                                     item in your books.   
  • 16. 15 of 40   Reorder Level  Maintains optimum stock all the time   FusionERP is more than setting up and retrieving reorder levels. It also offers safety level, reorder                                 quantity and minimum order quantity to ensure that the stock holding costs are reduced and wastage is                                   eliminated. This also helps in automatic generation of a replenishment order at the appropriate time by                                 comparison of stock level against re-order level inventory controls. ​From a customer service perspective,                   accurate inventory level tracking makes it easy for you respond to customer queries with accuracy.        
  • 17. 16 of 40   Base Kitchen & Production  Recipe Management   The crucial ingredient to your restaurant’s success  FusionResto recipe management system centrally captures all the recipe for each of the menu items. It                                 also supports semi-finished items, which are used to produce the final items. It also supports entering                                 the recipe for number or portions. While planning a buffet breakfast for a day or running a full kitchen,                                       you also get the list of raw materials required by the kitchen. Other than prime costs, you also get to                                         feed and get report of overhead needed to product a portion. It designates a plan for daily preparation                                     and manages staff’s time more efficiently. Following a daily production list makes it easier to track                                 usage and set par levels. Proper planning helps to ensure that you won't run out of product. With                                     effective recipe management system in place, it is easier to train a new hire and inspect quality and                                     status of completion.    Food Cost and Variance Control  Increases profitability with accurate food costing  A profitable restaurant typically generates a 28%-35% food cost. Alongwith labor costs, these expenses                             consume 50%-75% of total sales. Because of the impact food cost makes on an operation, food cost is                                     one of the first things restaurant examine and control regularly. FusionResto provides simple yet                             powerful ways to manage and review the food cost and keep your bottom-line in place. It generates the                                     food costing report on the real-time sales and stock journal entries. FusionResto supports two methods                               of viewing food costing: food costing based on total sales and based on cost of goods sold (COGS).      
  • 18. 17 of 40   Shortage, Wastage and Excess  Improves inventory management, reduces waste  One of the many ways to book inventory of finished items at a restaurant or a food-joint is stock journal.                                         Outlet managers often report inventory under shortage or wastage or spoilt head; sometimes even                             excess. They do this as they have to reconcile the inventory to match the count. With FusionResto                                   Stock Journal, one can record the same in the system under respective head and analyse the same on                                     regular intervals to avoid loss of inventory and keep it sync with books. It includes procedures for                                   disposal and writing-off stock with a proper recording and auditing system.    Auto Consumption  Automatic production and consumption entry based on recipe  FusionResto effectively manages your base kitchen and production. Recipe management system                       automatically calculates the actual stock needed for consumption and keeps your food cost under                             control. Powerful production module auto calculates raw material consumption and auto posts                         consumption entries as and when sale happens. Built-in stock journal effectively lets you post and book                                 process excess, wastage and shortage during the process    Menu Engineering  Increases profit per guest without compromising the quality  The simple objective of menu engineering is to increase profit per guest at a restaurant. This is                                   achieved through a careful analysis of the profitability and popularity of individual menu items, followed                               by the placement of items on the menu to encourage guests to choose particular dishes. These include                                   making decisions based on data rather than intuition and results that can be easily tracked and                                 modified.     FusionResto uses the menu mix and gross profit margin to determine the relative performance of each                                 menu item and classifies them in a profit-popularity index as high-high, high-low, low-low and low-high.                               It also gives you a way of refreshing your menu without the fear of losing profit. This helps you to                                         balance the menu with popular items and profitable items. You also get to see how your signature                                   items are performing as compared to other items in the menu with high sales quantity. 
  • 19. 18 of 40   Physical Stock and Discrepancy  Keeps your inventory health check up, reduces pilferage and theft  It allows you to regularly monitor and increase gross profit, reduce pilferage, theft and waste. Stock                                 taking allows you to keep an accurate track of the physical stock you have, what’s been issued to                                     kitchen or store, what’s been consumed, and what hasn’t. It’s all about comparing the physical stock to                                   what the report says then finding any discrepancies. Stock taking also allows you to see if there’s a                                     significant discrepancy between what you think you should have and what you actually have. Your                               stocktake can highlight a number of problems including theft and shrinkage issues.    FusionResto helps to record the physical stock of items based on warehouse, category, bin location, or                                 even an item, etc. The physical stock check is reconciled with the inventory records and helps to handle                                     discrepancies, such as missing stock. It also allows the necessary correction with automatic                           adjustment for excess or shortage with proper documentation.   
  • 20. 19 of 40   Financial Management  Integrated and Branch Accounting  Provides processed feedback to management to evaluate performance  Are you still managing POS and financial accounts with two different pieces of software? It’s time to                                   upgrade to FusionResto. It comes with integrated financial accounting that manages your books easily                             and accurately, the modern way. Your chartered accountant also loves it!    Restaurant back office accounting is a complex task as there are financial and taxation implications for                                 each transaction. An operational restaurant generates tremendous data linked to multiple activities.                         The management, tax authority, business auditors and investors need to know the financial status of a                                 restaurant in terms of income and expenditure, receipts and payments, assets and liabilities, profits and                               losses. FusionResto, is one of a very few POS software that comes with an integrated real-time                                 multi-user accounting system. It provides processed feedback to management to evaluate                       performance and take necessary actions. It helps to maintain good accounting processes to hand away                               responsibilities from one to another, one generation to another.    Real time accounting of POS transactions  The POS transaction posting, advances and payments are recorded in real time. It also helps you record                                   and control expenses, purchase, inventory management, incentives, salary and payroll in a centralized                           accounting system.  User defined Voucher Types  Multiple voucher types for security, accuracy & ease of operation  With FusionResto, you can create virtually unlimited user defined voucher types. These voucher types                             eases your operations, offers a more secure and accurate accounting framework. You can also clone                               voucher types and assign it to different users or user groups or business locations of your company                                   network.     
  • 21. 20 of 40   Groups, Ledgers and Cost Centers  The book of final entry  A ledger account contains a record of business transactions. It is a separate record within the general                                   ledger that is assigned to a specific asset, liability, equity, revenue, or expense type. Ledger account                                 helps to prepare a trial balance in order to check the arithmetical accuracy of the recording of the                                     financial transactions of the business. Ledger account helps to prepare profit and loss account so as to                                   ascertain the profit or loss of the business. After entries are posted to the journal, FusionResto                                 accounting system transfers the information to the ledger, which then is used to produce your income                                 statements and balance sheets. This means that preparing a general ledger can also help you keep                                 tabs on profits, losses and the overall financial health of your business    Voucher Entry (bill wise and cost center wise)  Facilitates internal control and proper documentation  A Voucher is a document that contains details of a financial transaction. For every transaction, you can                                   use appropriate voucher to enter the details into the ledgers and update the financial position of the                                   company. FusionResto comes with integrated accounts hence all sales, purchases and returns data are                             pulled from POS and posted into respective ledger. User can feed in receipt, payment, journal and                                 contra vouchers to complete the financial books of entries. The voucher system allows you to properly                                 control the disbursements. The use of vouchers facilitates internal control as there is emphasis on the                                 segregation of duties and division of authority, proper documentation, transaction authorization and                         limiting access to cash    Bills Receivable and Payable  Accounts to identify amount owed to you versus the amount you owe  Bills receivable better known as Accounts Receivable is amounts due on credit sales to customers. You                                 bill to company or individual and send the invoice and extend number of credit days to pay back. Bills                                       payable better known as Accounts Payable is the other side of accounts receivable. Its amounts is what                                   you owe on credit purchases from vendors. FusionResto simplifies the process of receivable includes                             direct billing, invoicing, outstanding account aging and bill-wise payment. It also provides payment                           reminder letters and account confirmation statements. 
  • 22. 21 of 40   Income and Expenditure Statement  Get a clear picture of financial status  With FusionResto POS billing along with related receipts are instantly recorded in the revenue system. It                                 removes the need of recording the sale activities again in the accounting system. It also allows you to                                     record expenditure and journal entries, such as depreciation, to get a clear picture of financial status.  Cash Book, BRS, Fund Flow and Cash Flow  Compare cash from operations to net income  Many savvy restaurant owners know that solvency is equally as critical for a restaurant as profitability.                                 Guests may make payment against sale of products using various methods such as cash, credit card or                                   cheque. This results in many back office activities, such as depositing the cash and cheques to the                                   bank, updating credit card entries in bank account and reconciliation of bank statement with bank book.                                 FusionResto helps you to easily maintain up-to-date cash book and reconciled bank book. It also helps                                 in auto-posting of credit card charges making your reconciliation smooth.  Trial Balance, Profit & Loss and Balance Sheet  Know your financial health, profits and loss, assets and liabilities  The back-office accounting is also responsible for preparing the budgets, department-wise                       income-and-expense statement and cost center based voucher entry. FusionResto accounting helps                       you with up-to-date trial balance, P&L and balance sheets.  GST and Reports  Easy taxation and automated filing of returns  FusionResto helps you create and setup necessary taxes to run the business. It pulls data from POS                                   and prepares necessary tax returns that need to be submitted with government or other legal                               organizations. GST returns and reports covered by FusionResto are Outward Supply (B2B), Outward                           Supply (B2C), Summary of Outward Supplies, Inward Supply, Summary of Inward Supplies and GST                             Return.  Ratio Analysis - Key Performance Indicators 
  • 23. 22 of 40   Evaluates financial performance: risk, profitability, solvency and efficiency  FusionResto provides key performance indicators related to principal groups, principal ratios and                         payment performance of sundry debtors. It also helps you to know return on investment and return on                                   working capital, along with interesting insights, such as comparison of operating cost with respect to                               total revenue. One of the highlights of Ratio Analysis by FusionResto is its integrated business                               operations. Due to this, it also presents store key value such as staff, area, customers, margin, markup                                   and total expenses. Along with this it also presents outlet productivity matrix such as stock turn, stock                                   productivity, staff productivity, space productivity, ticket size and items per receipt.  Auditing System  Audit system that ensure the integrity and accuracy of information  Since the restaurant operations generate tremendous accounting data, it needs to be properly audited                             to ensure integrity and accuracy. FusionResto helps auditors to review each transaction and lock it with                                 their comments.  Budget & Approvals  Budget system that ensure you stay out of debt  Since budgeting allows you to create a spending plan for your money, it ensures that you will always                                     have enough money for the things you need and the things that are important to you. Following a                                     budget or a spending plan will also keep you out of debt. FusionResto offers a unique method to budget                                       each ledger periodically and review and compare the same at the end.     
  • 24. 23 of 40   Loyalty & Campaigns  Customer Loyalty and Relationship Management  Builds, Retains and Grows Your Customer Base  Customer Engagement Program captures the data points and creates a customer profile you’ve always                             needed to build, retain and grow your customer base. A detailed profile of the customers includes                                 customers’ contact information, family details, contact numbers, birthday and anniversary, their buying                         patterns, average ticket size, most preferred items and frequency to order. Over time, as it records the                                   information about your customers, becomes the centralized database for your business. Using this                           data, FusionResto create personalised offers and sends it via customized messages. It also identifies                             the customer who is regular and who haven’t ordered in a while and enables you to easily leverage it in                                         the most profitable way. It creates Polls for you to attract more customers with exciting questions on                                   voters screens, surveys the outcome on increased in extra benefits.    Customer Profile and Data Points  Data driven customer profile   FusionResto captures comprehensive details including salutation, name, phone number, email, personal                       information like birthday, anniversary, profile picture, work details such as the name of the organisation,                               credit limit, customers’ family details including spouse and kids details. It also keeps the account                               information such as status, wallet balance and points.    Membership Transcripts & Segmentation  Captures information required to build your marketing strategy   FusionResto’s unique loyalty features is it creates data driven customer profiles. The profiles are                             created after carefully reviewing buying patterns, average ticket size, most preferred items, personal                           references and frequency to order. It segments customers in different groups viz friends, family,                             corporate, individual and allows to create multiple membership transcripts such as platinum, gold,                           silver.     
  • 25. 24 of 40   Multiple Engagement Campaigns  Multi-channel engagement campaigns (sms, email)  FusionResto CRM offers one of its kind unique campaigns, based on transcripts. Built-in reward points                               administration helps quick on-boarding of customers by offering sign-up bonus points. Customers earn                           points every time they spend at your outlet. It also offers cash back and wallet support. A few popular                                       and most loved campaigns includes     Refer-and-earn Reward Campaign  It encourages your existing customers to refer new customers to your outlets. Everytime a new                               customer is introduced to your outlet, the referee customer gets bonus points. New customers also                               gets a joining bonus. Get 50 bonus points on referring a customer.    Extra rewards on special occasions  A great way to pamper your loved and loyal customer is to offer them additional bonus points on their                                       special days such as birthdays and anniversaries. Get extra 25 points on birthday.    Points Conversion Campaign  When a number of points are accumulated, your customers can spend them directly or it can be                                   converted into currency and can be used at your own outlets or partner outlets. 1 Point = 1 Rs    Point Doubler Campaign  Promote off hours or special hours of your business. Reward your loyal customers with double benefits                                 or points during particular time of the day or day of the week. Get 2x points between 4 - 6 PM    Product based Campaigns  Campaigns specific to single or multiple products carried out during product launch or on low selling                                 items. This makes the product movement faster and releases the blocked capital. Get 10 points on Iced                                   Tea.    Prepaid Wallet  Customers can prepay a particular amount and enjoy additional bonus. This way the customers get a                                 bonus and outlet get assured business and upfront revenue. Get 10% extra on paying Rs.1000. 
  • 26. 25 of 40   Coupons and Gift Vouchers  Create your own currency  With FusionERP you can enjoy your own currency and distribute it within your customer network. The                                 currency is distributed in the form of one-time coupons to multiple gift vouchers. This creates a great                                   engagement amongst them and encourages them to spend more. Coupons can effectively be                           promoted on social media to attract and build mass around your brand. It engages customers and                                 boosts business. This currency can also be used as joint promotion across your own brands or other                                   complimenting brands in the market. Various coupons can be created for specific segments or all                               customers where they can get offers like Buy 1 Get 1 Free, 50% off on Total Bill, 20% off on next visit.     OTP based Discount and Redemption  Fully secured OTP driven discount and redemption  Offering discounts to loyal customers and redeeming their earned points is a common practice at any                                 point of sale. However, most businesses leaves this to its users, resulting in human errors and in worst                                     case malpractices or fraud. FusionERP offers a unique way to validate discount and redeem points via                                 secured OTP, to avoid any malpractices. This makes your customers happy and prevents you from                               frauds.    Subscription based Membership  Creates happy and returning customer base  A lot of restaurants and premium lounge offers special memberships to selected or regular guests. This                                 helps restaurant generate fixed and repeat business and extends special membership benefits to the                             enrolling customers, such as special screening of some event or members only night or happy hours.                                 With FusionResto’s subscription you can limit underage guests to consume selective items such as                             only food no alcohol. You may also define and administer period for auto renewals. FusionResto                               automatically posts subscription invoice to member account. You can send bulk email of outstanding                             ledgers to members with a single click.       
  • 27. 26 of 40   Poll & Survey Management  Creates internal and external poll and survey  With FusionResto Poll & Survey Management, you can create internal or external polls inviting your staff                                 members and customers to cast their vote. Survey includes introducing new food item or a cocktail.                                 These polls make your team feel important and integral part of the decision making process. It also                                   elevates customer experience that builds and retains their loyalty towards your brand.    Customer Feedback  Improves customer’s happiness index  FusionResto has a built-in customer feedback manager that captures real-time feedback. Each                         feedback is tagged to a transaction and offers a management dashboard for quick view of feedback                                 summary. Detailed individual feedback based on location and date range can be viewed anytime.                             Unique feature offered by FusionResto is its click to call to customer from voice-call enabled devices                                 and tap to send an email response to the customer’s feedback from internet enabled devices. It                                 captures feedback on various parameters: ambience, service, food, experience, value for money and                           gives an action based reporting for increasing operational efficiency and customer delight.    Finest Loyalty Report  Specially crafted finest actionable loyalty reports  No system is complete without reports. With actionable reports, you can make a decision to either                                 move forward or stay where you are. Some of the finest MIS reports includes comparison of customer                                   points and wallet statement, customer-wise sale report to identify top spenders, city and state wise                               sales report to surface the thrust geographical areas. The reports also includes buying patterns,                             average ticket size, most preferred items, personal references and frequency to order.       
  • 28. 27 of 40   Schemes & Promotions  Schemes & Promotions  Increases footfall, conversions, revenue and profits  Schemes & Promotions are great! They build new customers, retain existing ones and bring back old or                                   lost customers to your business. It gives you contacts and leads for your marketing efforts and helps                                   you learn your customers sentiments. Promotions are good to increase brand awareness, promote new                             products or outlets, increase traffic and conversions. It also helps your customers in quick decision                               making and builds sales and profits.     Automated Promotions   Increases repeat visits with punch cards  What you need to promote your newly opened outlet is regular footfall. Punch cards, visit based                                 promotions ensures you convert all your visitors into regular guests by engaging them into a series of                                   visits. Each or selected visit is rewarded with free items, cash back, discount or special price, such as                                     free item on 2nd visit, 10% cashback on 5th visit, 25% discount on 9th visit, and more for a pre-defined                                         period of time. Encouraging a customer to visit number of times within specified time period by                                 reminding her of various benefits of each visit. You have visited 4 times and you’re entitled for 10%                                     cashback on 5th visit.    Engagement Schemes   Incentives that creates customer pull  Incentivize your customers to return to your outlets by rewarding them to visit after 7 days by sending a                                       limited time offer, exactly 4 days after their visit. Rs.100 credited to your account valid for 3 days.     Remind customers with a limited time coupon code on 10th day to visit the outlet in the next 5 days.                                         Buy 1 Get 1 using the coupon code BOGOXOXO valid for 5 days.     Recall customers who have not visited for more than 90 days, by sending them bigger rewards, 500                                   points added to your account fully redeemable in next 10 days.  
  • 29. 28 of 40   Instant Rewards Schemes  Surprises your customers with instant rewards.  Sometimes what you’re looking for comes when you’re not looking at all. On registration, a new                                 customer is rewarded with some bonus points or cashback or some discount coupon redeemable on                               first order.    Spent based Schemes  Incentivize customers based on sales  Using revenue based schemes, extensive range of discount offers can be set. You can offer discount in                                   % or discount in amount, special price of a particular item on or above the particular sale value.    Visit based Promotions   Influences and regularizes customer visits  Rewarding loyal customers with bonus points on every visit, on top of usual loyalty benefits, to                                 encourage them to visit more. 25 loyalty points on every visit for gold club members or 15 loyalty points                                       on every visit for silver club members, irrespective of the amount spent at the outlet.    Re-engage Promotions  Re-engages your customers, rebuilds loyalty  Re-engages your customers based on their historical data such as spending patterns, frequency active,                             inactive, new or inoperative status. You may also create and administer reward points.    Product based Promotions  Introduce new products, speed up low selling items  Product based promotions helps while you’re introducing a new item to your menu or want to promote                                   a set of products or promote low selling items.     
  • 30. 29 of 40   Restaurant Analysis  Key Performance Indicators (KPI) & Insights  Boosts decision making, drives your business growth  A completely new approach for reports, designed from the ground-up - FusionResto reports are the                               ultimate tool for organizing and analyzing your business data. The report's main functionality is in its                                 ability to summarize large amounts of information, and represent it in a pivot and cross-tabulated form.                                 So, it is the best tool to create financial, stock and statistical reports. For instance, you can analyze                                     sales during specific periods (years, quarterly intervals, months) for each customer or each product                             category, or you can create a report which will show the top 10 customers, by items purchased. Another                                     example is a report that displays the most or least popular products.  Reports with Charts  Converts data to delight  These reports allow you to easily reorganize the layout using drag-and-drop. As a result, the business                                 data will be re-summarized according to the new layout of the column and row fields, so you can easily                                       alter a report to display the information they need in the way they need it. The report window provides a                                         spreadsheet style access to all data maintained by the FusionResto.  Customizable Reports  Design your own customizable reports  For those of you familiar with Microsoft Excel, this report is very similar. All reports have full query                                     (SQL) capabilities so you can view, customize, filter and group your data and design the reports you                                   need. The report window lets you design views by simply dragging the columns into the order you want,                                     then removing the columns you don't want. It allows you to perform a smart search within the report.                                     After a report is designed, that view can be saved and recalled whenever necessary.     
  • 31. 30 of 40   Export Reports  Export reports, collaborate with third party application  These reports are converted to pivot format and vice versa. All the reports are available for export in                                     Excel, Text, PDF, HTML, RTF and CSV for integration with any third party application. These reports are                                   further converted into a data cube and can be viewed on FusionResto interface without SQL Database.                                 There is virtually no limit to the number of views you can design. FusionResto comes with many                                   common reports already pre-designed.  Aging and Analysis Improves decision making, saves time  With FusionResto’s advance aging and analysis, you can review and analyse purchase, sales,                           customers, suppliers, stock and profit data and make important business decisions carefully and                           strategically.    Reports with Charts  Transforms big data into actionable insights  FusionResto analysis reports comes with charts for quick and on-time decision. FusionResto has a few                               of the industry’s finest KPI that helps you measure and improve efficiency, streamline your business                               processes even more and makes you save on time. FusionResto’s graphs and dashboard widget is one                                 of its kinds and transforms your big data into actionable insights. It lets you visualize the Key                                   Performance Indicators and other strategic data for your organization at a glance. The dashboard tool                               presents management with the information for the practical end of the organization.  Reports Scheduler  Automatically sends reports to your email  FusionResto’s report scheduler comes with specially curated pre-defined management reports. It                       allows information to be distributed efficiently and consistently to the relevant user or user group,                               through emails, without any human intervention. It saves you a bunch of time, efforts and money and                                   enables users to make more informed business decisions.   
  • 32. 31 of 40   Supply Chain Management  Supply Chain Management  Increases competitiveness, while keeping the costs low  Supply Chain Management (SCM) is important because it increases competitiveness and customer                         satisfaction. In this day and age, SCM plays an integral part of your restaurant's success. Efficiently run                                   supply chains allow your brand to quickly deliver raw-materials and supplies to base or remote kitchen                                 for a low cost. The purpose of SCM is to keep chaos at bay while synchronizing the activities of the                                         network. It provides visibility, synchronization, and agility from menu items to raw materials, across                             distributors and suppliers.    FusinoResto creates a centralized or outlet wise purchase management system for your business. It                             maintains a list of items purchased from each supplier on negotiated prices. Creating orders and send                                 it to external suppliers. Items can be received in multiple goods received notice (GRN) against a single                                   order with automatic update of stock in inventory. Multiple GRN can later be tagged to single invoice for                                     accounting purposes.    Advanced Material Management  Drives control for higher margins and profits  FusionResto advance material management drives control for higher margins and profits. Plan,                         organize and control all the activities concerned with the flow of materials. It allows you to receive                                   materials of single order into multiple delivery receipt notes. For corporate and special customers, you                               can setup price list. Advanced material management system significantly reduces inventory holding                         costs upto 18 percent annually. Gain real time visibility with reduced cost of goods sold.     Work Order Management  Simplifies communication ensures quality standards  FusionResto work order management creates effective planning, simplifies the coordination between                       kitchen and store. The built-in batch production system ensures high quality standards of each batch                               produced. 
  • 33. 32 of 40   Automatic Stock Replenishment  integrated demand forecasting, and automatic order generation  The FusionResto replenishment module automatically lists out the items that need to be procured with                               re-order quantity based on consumption during a specified period and pre-defined supply lead-time.                           FusionResto also ensures that receipt of the quantity and quality of goods are as specified in the                                   purchase orders. It helps you with proper procedures to record damaged goods, short-delivery and                             over-delivery of goods - all backed by a robust audit system to ensure compliance with your business                                   policy.    Purchase Order  Streamlines incoming inventory, avoids surprises  Purchase Order is vital document to any form of restaurant business. It allows you to clearly                                 communicate your requirements to your supplier viz., items, quantities, prices and details of products.                             FusionResto lets you quickly and easily create purchase orders and link it to single or multiple purchase                                   bills. This saves your time of putting a check on what inventories are coming in and also secures you                                       from having the same bill entered more than once. In case of price changes between order and delivery                                     time, it is purchase order that saves you from such surprises.    Sale Order  Improve revenue cycle with advance orders  Sales Order lets you take the orders from your loyal customers and helps you set the effective delivery                                     schedule. It contains the information like product details, price, discount, applicable tax, delivery and                             payment mode. It can then be linked to POS for making easy invoice entry. Users have option to auto                                       populate all the items in a sale order to avoid re-entry of data. Sales order are useful in forecasting                                       revenue and assure fix business for a period of time. It also helps in streamlining production process                                   during festive rush.       
  • 34. 33 of 40   Price List and Rate Contracts  Pre-define terms of service, increase satisfaction  Any Supply Chain Management is incomplete without price list and rate contracts. FusionResto price                             list and rate contracts are an effective tool to pre-set the rate, discount in percentage or amount,                                   markup, margin and tax for single or multiple products. It also helps to fix the rate of supply for a time                                           period. It is applicable at both purchase and sales and can be tagged to the customers as well as                                       suppliers. Alternatively it can be set on a voucher type or can be selected during respective transaction                                   entries.    Approval System  Approval system to ensure integrity and accuracy of information  Since the restaurant operations generate voluminous data, such as storekeepers raising indents and                           managers generating orders, it needs to be duly approved by supervisors to ensure integrity and                               accuracy. FusionResto offers one-click approval system to review each transaction to push it further                             supply chain.    Bulk Update  Tools that simplifies your work  As the business grows, workload increases, number of transactions, quantity of inventory and area of                               business. We need a tool-box full of effective tools which reduces human effort and increases the                                 efficiency of manpower. FusionResto provides a couple of tools that redirects your energy towards                             betterment of your business and lets you complete more work in less time.    Bulk Update of business data allows you to change the categorization and grouping of single or                                 multiple products at one go. It also allows you to change the hierarchy of single or multiple account                                     ledgers at one time. You can also change the type and status of single or group of customers. Copy                                       Voucher allows you to copy a voucher instead of creating it again. It is useful for recurring nature of                                       transactions like rent and salary payment. These tools are made to reduce the human effort and                                 increase the efficiency.   
  • 35. 34 of 40   Payroll Management  Time and Attendance  Keeps your employees motivated  A significant amount of your gross sales goes into employee salary and benefits, depending upon the                                 size of the establishment you’re running. Your payroll costs should be low enough so that you can earn                                     a profit but sufficient for your restaurant to run well and also to provide an enjoyable customer                                   experience. Nothing motivates an employee more than getting paid on time. FusionResto Payroll                           Management System plays an important role by helping you perform calculations faster, process                           incentives and prepare pay-slips quicker and disburse payments on time. This keeps your employees                             motivated.    Employee Profile  Builds a happy and motivated employee base  FusionResto payroll helps you to record employee profile, attendance and calculate the pay and                             deductions. It covers wages and salaries, overtime, commission, bonuses and holiday pay. It helps you                               pay your employees the correct amount on time, every time. You know what a dissatisfied employee                                 means to the service-based hospitality industry. Demotivated and dissatisfied employees often lose                         focus from customer service. Working out details while computing the payment for staff is complex                               and time consuming. FusionResto payroll system helps you deal with payroll related events, such as if                                 an employee is promoted or leaves the company.  Work Plan and Holiday List  Works your plan and plans your work  Working out holiday entitlements can be a mind-boggling experience for many restaurant executives.                           With FusionResto, you can create a proper policy and process in-place. An effective work-plan roster                               helps in correct distribution of manpower through out the operating hours, day or night.   
  • 36. 35 of 40   Pay Head and Salary Structure  Quickly builds scalable pay head and salary structure  Think about how long it takes your team to perform payroll tasks each week and month. It also takes a                                         lot of time to track records, such as who was hired, when and at what pay structure. It is also required                                           that someone keeps a record of attendance. At the time of weekly or monthly payment, it creates an                                     additional pressure as everyone’s pay needs to be calculated with accuracy.  Attendance (Fingerprint or Smart Card)  Captures and evaluates employee performance  A restaurant is a 24x7 business and the staff requirement is based on the occupancy. There are                                   different types of employees with various work shifts, which makes it hard to keep track of attendance.                                   Correct attendance recording is required to calculate the right pay and to analyse employee regularity,                               punctuality and other insights. FusionResto payroll comes with a fully configurable attendance system                           that can be used with highly secured fingerprint login or smart cards.  Pay Slip Generation  Builds transparency, advocates loyalty  Employees often need to know how the pay has been calculated and they sometimes need documents                                 for their home loan or other statutory requirement, as well. FusionResto helps you to easily print out the                                     pay slip and pay-check in an easy to understand format. A duly printed or documented pay-slips often                                   serves as a compulsory requirement to run a successful restaurant, because the government and law                               demands it.    Also, other departments need certain analytical reports related to payroll, such as daily attendance                             sheets and pay sheets. With FusionResto, these reports are centralized and can be used by executives                                 of other departments that have been granted access to.     
  • 37. 36 of 40   Enterprise Chain Outlet Management  Power of Connectivity and Collaboration  Transforms your business into an intelligent enterprise  Highly Scalable FusionResto is implemented in more than one way: host it on a cloud, run it                                   independently on a single system placed in your outlet, use it on multiple network computers in single                                   outlet, use it across multiple outlets. It will run on-premises as well as hosted on your private cloud or                                       public cloud.    Connect using Remote Data Service: No need of setting up a database at the branch or laptops of                                     traveling executives. Collaborate multiple geographical locations seamlessly with built-in Team System.                       Branch accounting, Club multiple locations under the same company.    With FusionResto you and your co-workers can all work on the same time. Just enter the data and                                     FusionResto saves it on server where all team members can access it and get to work. It ensures that                                       you do not have to duplicate the work. Team System also ensures that each team member gets to see                                       the relevant data only.    Experience the Best Modular System  Specially crafted business modules by industry experts  FusionResto is an independent and selective modular solution, that is scientifically designed to                           increase your sales, reduce costs and leakages. Move beyond the basic billing software. On-premise or                               in the cloud, FusionResto manages every aspect of your business – from financials and loyalty to                                 supply chain and purchasing.     FusionResto further automates key processes to control costs and scale efficiently as you grow. From                               improving cash flows to increasing visibility while cutting costs, each individual module is designed to                               empower your organization growth. Keep adding FusionResto module at your own pace it makes all the                                 relevant data online and effective immediately.   
  • 38. 37 of 40   Enterprise Chain Outlet Management  Connects all your locations in real-time  You just need simple dial up or broadband internet connection. No need to have fixed IP or leased lines.                                       The smart client technology allows each location to work independently even if the internet connectivity                               is lost. Whenever the connectivity is stored it syncs the data automatically with head office.                               FusionResto multi location brings you the enterprise wide connectivity across all of your outlets, central                               kitchen and back office.  Centralized Control  Creates your own fully configurable robust system  System information flow, features, working options and default settings are fully configurable.                         FusionResto uses simple yes-no type of configuration to adopt the business policy, user or system.                               Robust security and user permissions determine which transactions, masters and reports features may                           be created, modified or accessed by each user and user group. You can even set a default screen for                                       the user to specific transactions only. All the settings like printing, options and security is centrally                                 controlled. This means there is Zero Setup at branch location. The setup does not require special skills                                   at the branch location.    Occasionally Connected Clients  Carry out outlet operations without worrying about connectivity  If you cannot afford to lose sales, customer and revenue just for unreliable internet connection,                               deploying a web based application obviously won't work. Consider FusionResto. You can carry out all                               the outlet operation without worrying about the connectivity. Everything gets updated automatically                         when its gets next connection.    ERP Applications  Integration with ERP Software System  FusionERP offers an integration with most advanced and popular ERP systems such as SAP R3, SAP                                 Business One and Oracle ERP System. For large chain or a business with a production unit running on                                     any of the above ERP software may have access to these integration   
  • 39. 38 of 40   Real-time Synchronization  Real-time synchronization of your enterprise data  When the internet connectivity is stable, FusionResto automatically synchronizes the data real-time.                         This means you do not have to wait for day end or manually process the batch of data. The data is                                           automatically synchronized based on the data sending rules. This gives you ultimate control on what                               data should synchronize. The best part is that no human intervention is required. No manual import and                                   export.    Centralized Call Center  Centralized order taking and processing, increases revenue  Centralized food ordering management system via telephones. Operators on phone can take orders                           from customers and punch them in the system. Orders are transferred to the outlet in the closest                                   proximity to the customer for quick and efficient delivery.    Quick Deployment  Quick implementation, minimal IT expertise  FusionResto can import master data, transactional data and reports from other systems to get started.                               It supports the import of data from Excel, CSV, TAB and XML. The templates provided by the                                   implementation team helps you build correct master data in no time. The super easy user interface                                 helps you to train new operators in minimal time    Franchise Management  Increases your presence, attracts more opportunities  Be it company operated (COCO) or franchisee operated (FOCO), FusionResto manages all and grows                             your network. Transfer or Sell products and materials to franchisees directly from FusionResto system.                             Maintain different pricing for different group of franchisees or different geographical regions.                         Franchisees can raise indents and you can issue invoices for the purchased items. Integrated power                               packed financial accounting system tracks posts necessary accounting entries, manages outstanding,                       generates receivables and tracks receipts, enabling you to maintain the branch accounting with                           complete peace of mind! 
  • 40. 39 of 40   Enterprise Reports and Analysis  Provides real time review of progress and performance  FusionResto is built with powerful and yet simple to use analytics to view overall sales, taxes,                                 payments, inventory and related information. With a few taps, you can see the performance of your                                 business, and let you zoom-in to see the details of every transaction at every outlet of your enterprise.                                     All of the information is displayed in a simple and actionable format right on your mobile device to help                                       you make the informed business decisions.    Regular Update  Keeps your system up to date, all the time  The update process is built in the application itself. Once the server is updated using "Auto Update"                                   function, all the clients gets updated automatically. FusionResto automatically looks for updates and                           intimates user of the same. Users can manually check for new update as well.    Enterprise Loyalty Solution  Flexible and Scalable loyalty solution for your Restaurant Chain  FusionResto enterprise loyalty solutions creates and float various engagement campaigns. It runs on a                             centralized customer database and offers earn and redeem points benefits across all outlets to all the                                 customers. With this program you can create cards at central head office and assign to individual                                 outlets. The prime benefits includes acquire new customers, retain existing customers, convert inactive                           customers to active, increase in number of customers, increase customer frequency, increase in                           average ticket size and quick identification of high vs low spenders       
  • 41. 40 of 40   Omni-channel Enterprise Support  Product support by Industry Experts  Enterprise businesses are different and needs more attention and personalization. With dedicated                         account manager and support manager, this need is well addressed. We also rope in industry                               consultants, cost and chartered accountant, on a case to case basis. All our team members have years                                   of industry experience and are comfortable to work with. Support channel are made available 24 x 7 for                                     you to ensure you get assistance when you need it. We offer omni-channel support including one-to-one                                 personal trainer, email, live chat, phone, faq, online, remote support and onsite visit by expert                               professional.