1. Jan-Olov Henry Modé
Nationality: Swedish
Date of birth: 21st September 1959
Summary:
Jan has beenaTelecomEngineersince 1975. A multi-skilledandhighlymotivatedindividual with39 years’
experience withinthe Telecombusinessand3G UMTS Mobile DataCommunications,andthe
managementof NetworkOperationsandControl Centres.
3 yearsof experiencein Telecoms inthe positionof seniorCore NetengineerresponsibleforEricsson3G
networkinSweden andDenmarkincludingInstallationof (Hotswap) MGW-LS to MGW-HS,
CommissioningandTestEngineertoNetworkProjectEngineerinAfrica,JapanandBrazil.
Jan has attainedanextremelyhigh degreeof technical competence anddevelopedstronginterpersonal,
man-managementskills.He communicateswell atall levelsofferingadaptability,reliability,enthusiasm
and a willingnesstosucceed,working exceptionallywell asbothan individual orasa teammember.
Expertise:
• Certificate of RNOOptimizationEngineer,TDCEricssonTaastrup,Denmark
• EnsuresNetworkConfigurationintegrity
• Ensuresmanagementof networkacceptance andchanges
• SupportsMaintenance CMtools(CMeditor,license manager
• SupportCM Reporting
• Supports Faultmanagement
• SupportsPerformance Management
• Cs Ps Performance Management
• EniqReportManagement
• BSC/RNCTroubleshooting
• EricssonGSM/3G UMTS 4G/LTE
• EricssonCore Net
• NSN GSM/3G UMTS 4G/LTE
• End-to-endresponsibilityformanagingnetworkacceptance andchangesintothe network
• NetworksharingEricsson/NSN
• Site Manager inSwedenincludingpowerinstallationsandcoolingsystems
• Site ExpertsupporttoFE Inspection,Installation,IntegrationforNode-B
Notable Assignments:
• MTN Uganda EricssonCore, SW/HW upgrade HLR/CP
• J-Phone Japan EricssonTesting
• E/// Brazil EricssonTesting
• Telia Sweden BSC BO NetworkSharingEricsson/NSN,Site Manager
• Hi 3G AccessSweden EricssonCore Net
• NSN Bulgaria NSN 2/3G BO
• E/// Saudi Arabia EricssonRNC 3G BO
• Telcel Mexico EricssonRNC 3G BO
• NSN UK NSN SW upgrades,AXC/FlexiNode-Bswap
• GSDC Romania EricssonRNC BO/RNO3G NetworkDenmark
• Cell C SouthAfrica Site Manager NSN 3G Launch
• DTAC Thailand Ericsson3G Launch RNC BE
2. • E/// Taiwan EricssonRNC BO
• Orange France EricssonRNC BO
• BTC Bahamas Ericsson4G/LTE RNC BO
• EMobil Japan Ericsson4G/LTE BO Manager
• TelenorDenmark NSN Implementation
• O2/TelefonicaUK EricssonService Desk
Education and Certificates:
EricssonAXE-system
• Swedish TelecommunicationsEricssonTrainingCentre IrelandDublininAXE10 Survey,AXE
Operation&Maintenance Platform, AXEOperationHandling,AXEHardware Maintenance,AXE10
OperationandMaintenance StructuredPractical,SystemSurveyCME20, BSC
• Operation &Maintenance,MSC/VLR/HLROperation&Maintenance,RBS2000 Operationand
Maintenance andNMC OperationR6.1
• NokiaDX2000-system
• NokiaGSM, GPRS, 3G Platform,UTRAN Surveillance (3GRANSUR)
• OtherTelecommunicationsystems
• Operationandmaintenance AGFSwitchingSystem
• PowerSystems24/36/48/220 voltage
• PCMOperationandmaintenance
• RNOOptimization
Languages:
• SwedishMothertongue
• EnglishFluent
Professional Experience:
Sabbatical Jul 2013 - Aug 2014
Time off to spendtime withhiswife and daughterandtogetmarried
Completedrenovationstohome inPhetchabun,Thailand.
ObtainedPermanentVisaforfamilyinSweden,taking10 monthsandmany visitstoSwedish
EmbassyinBangkokto enable familytotravel withme onworkassignments.
Service Desk Engineero2 Ericsson, UK Nov 2014 – May 2016
Operate a Jeopardy Management function, ensuring P1-P2 service affecting faults are
dealt with urgently and that all P1-P4 SLA's are maintained and exceeded if possible
Sustain consistent and efficient WLA's between the Telefónica UK NMC, the C3 & the
Field
Support the C3 to optimise field resource, drive service delivery and efficiency
2:nd line supporttoFieldEngineersNSN/Ericssonsites
Troubleshooting,create scripts,sw upgrades,hw replace
2G, 3G, 4G/LTE NSN/Ericsson
Toolsused:EricssonOSS,NSN NetAct,Remedy,AmDocs,WFM
3. ImplementationEngineerNSN,Denmark Nov 2012 – Jun2013
Rehome /Migrationof UMTS sitesto L3VPN on PTN ring,SW upgrade fromsw 6.0 to 7.0, e.g.RU30 to
RU40, 2nd Carrier upgrade,newbuildof Flexi site,addneighbourbuild view,DCN,Transmission,
troubleshooting.Toolsused,NetAct,Atoll,Ramsite,U2000, DX200, Remedy,License Manager,SW
Manager, WBTS Site Manager,RNC Browser,NetworkEditor,CMEditor, CM OperationsManager,Top
Level UserInterface, lub/lurinterfaceconfiguration, OMSElementManager, knowledge transfer, Project
deliveryintime.
4G RNC-BO Manager Ericsson, Japan Jan 2012
RNC Back Office Manager, responsibleforRNC back office routines andactivitiessuchas1st line and2nd
line supportcarriedoutand dailyreportsKPIOperation&Maintenance andplanningforall workorders,
sw/hwupgradesandall changesinnetworkandimplementations.RNC3810 and Node-B6000 series
and manage the BO teambuildingandworkschedule andorganize the BOteamafterskillsandsize and
make sure the team workefficientandkeepdeadlinesandhave full control over workorders (WO) tobe
done and KPINetworkPerformanceandLicense expire andSW upgrades.Alsogave technical adviceto
improve networkperformance (outof scope) due tomylongexperience andalsomytechnical skills.
AttendmeetingswithCustomerandProjectManagerand sendKPIand projectreporteveryday.
3G RAN BE Support Ericsson, Thailand Apr 2011 - Sept 2011
3G Back Office Supportduringthe first3G roll out inBangkok,Thailand
3G launchpreparation,KPIEniqreportsRNC Operation&Maintenance andsupportand
NetworkSharingE///NSN andNetworkDesignassistDimensioningteamwithProjectdeliveryin
time
3G RAN CM/PM EngineerNSN,South Africa Sep 2010 - Feb 2011
3G expertManager Support for fieldin the 3G roll out in S.A
AlsoSupportforUMTS HSDPA RU20 launchS.A
Site Manager of Node-BtroubleshootingatfieldsupportforFE,site visittroubleshootingand
advisorforInstallationsandpowerandcabinetconfiguration masts/antennaissuestilt/cables
optimizationvswrproblemsand oncall 24/7 duty
GSDC Ericsson,Romania
RNO OptimizationEngineerTDC Ericsson, Denmark Feb2010 - Aug 2010
CertifiedRNOOptimizationEngineer,TDC Ericsson Taastrup, Denmark
Proposal of testplanfor the optimizationphase inordertogetthe best3G KPIsdrive route definition
and Eniqreports optimization usingMDB-toolboxthatcontainsabout50 differentRNOtools, TEMS,
NEMO, ATOLL, OptimaLite,Apollon,Kathrein,Polystar
NSN Huntingdon,UK Oct 2009 - Dec 2009
RNC Engineer
RU10 CD2 AXC/WBTS SW upgradesRNC2600
Put the RNCin Maintenance mode
4. Pre-checkalarmsandcopy alarmsand take screensnapshots
PerformSWupgradesWBTS/AXC
UsingNetact tools SW manager,NetworkObjectBrowser,FaultManagement
AfterSW upgrade ensure all WBTScomesback on air andalarm free afterreset
Compare alarmlistfrompre checkto make sure no new alarms
Make a reportand note any alarmsremainsforTT issues
NSN Manchester,UK Dec 2008– Jan 2009
RAN-SOG Engineer
PerformingFlexi swapout
New builds,cardupgradeson3G sitesandalsosupportfor the fieldengineers
IUB expansions,commissioning,creatingviewsforthe BTS andchangesfrom AXCto flexi sites
and Moran (6 sector) sites
Changes inDCN andCoCo and uploadingSW andupgrade SW with License manager,checking
theyhave the correct licenses,IORstringsandprovide new whenneeded
Nokia SiemensNetworkDublin,IE Sept 2008 – Nov 2008
RAN Engineer
GSM repentingsites,UMTS3G IUB expansions, new build of Flexisites,buildingCoCoandDCN and view
and commissioningandcardupgrades
Nokia SiemensNetworkHuntingdon,UK Aug 2008 – Sept2008
Nokia RAN EngineerRAS 06
Flexi SwapOutsandnewbuildsMoransites
HSUPA configurationandactivation withinRAS06Release
Ultra Site WCDMA BTS Commissioning
Flexi WCDMA BTS Commissioning
CommissioningandIntegratingthe AXC
HSUPA Feature Activation
Ericsson UMTS 3G, MexicoCity/ Telcel,Mexico City Dec 2007 – Jun 2008
UTRAN/ RNC 3810 / RBS/ 3G SpecialistEngineer
Responsible forbackoffice supportof the network - performing24- hour supportof the whole
3G networkbyOSS
RNC/Node-BTroubleshootingand emergencysituationslike systemrestart,majorservices
interruption,etc.
Managing the 2nd Line Maintenance SupportfunctionforEricsson launchof the first 3G
Network inMexico
Ericsson Ryad, Saudi Jun 2007 - Jul 2007
BO Support NetworkEngineer
RNC TroubleshootingHW/SWissues
Responsible forthe performing24-hoursupportof the whole 3G networkbyOSS.
Monitoring, analysingandclearingall faultsreportedbythese systems
Nokia Sofia,Bulgaria Oct 2006 – Apr 2007
BO Engineer
5. NokiaGSM/3G network,2ndline supportduringswapfromEricssontoNokia BSC/BSS.
2nd line supporttothe fieldengineers andtakingactiononfaultsIn NetActandthe transmission
STH.
MonitoringNokiaUMTS 3G networkwithoperationandmaintenance onthe RNC.
Troubleshootingfaultsinthe networkandfromcustomercomplaintsandcreating Trouble
tickets.
Hi3G Access AB Stockholm,Sweden Jan 2005 - Jul 2005
3G SeniorCore NetworkO&M Engineer
SeniorCore NetEngineerforthe EricssonUMTS 3G networkInSwedenandDenmark.
Supportfor the NOC and dailyroutinesandOperation&Maintenance
Nokia 3GIS Stockholm,Sweden Sep 2002 – Apr 2004
Integrationmulti-vendorEricsson& NSN NetworkEngineer
Integrate andbuild new 3G sitesinthe networkandsetto operational.
Secondline supporttothe fieldengineersandanalysingfaultsusing
IntegratingEricsson3G networkviaMGW to NSN 3G networkdue tothisisthe first launchof 3G
RAN in Sweden
Nokia/Ericsson TeliaMobile Sundsvall,Sweden Aug 2001 - Aug 2002
RAN Engineer
TeliaMobile SundsvallSwedenasNetworkBackoffice engineerwithdailyoperationand
maintenance forbothNokiaandEricsson2G exchanges includingtransmissionissues InSweden
Ericsson Sao Paulo, Brazil Jan 2001 - Mar 2001
Test engineer
Testingthe firstGSMnetworksinBrazil withstartingupof 2 new exchanges, testing,loading
software,changingof datatranscriptin CP,IOG MSC/BSC/HLR.
Core Nettestingandtroubleshooting.
BSC Testingandtroubleshooting
Ericsson Kanazawa Japan at J-Phoneas Jan 2000 - Dec 2000
Test Engineer
WithMSC (CME 30), testing,puta new 2G exchange intoservice fromsight
Inspectionandaftercheckingthatall cablesare correctlyconnected,poweronand
Thenloadingall SW Into IOG, CP,MSC/BSC/HLR and changingof data scriptsand testall
equipment’s andtroubleshootingandreroutingof BTS,MSC expansion,RP-bus
Expansion andoperationandmaintenance.
MTN Uganda LimitedKampala, Uganda Aug 1999 - Oct 1999
SwitchingEngineer
OperationandMaintenance andtroubleshootingof BSC,MSC, SCPand HLR (- BYB 501), dailyoperation
and maintenance routines,Prepaidsystem, alarmsand presentationproblems, undefinedanddefined
cellsinBTS, installationof newBSC,MSC,HLR andSCP and Voicemail.
TeliaAB Sweden 1975 - 1998
Operation& Maintenance Engineer