Making cloud pay for itself by Bill Sturman, Oxford Brookes

1. MAKING THE CLOUD PAY FOR ITSELF
Bill Sturman (CIO)
Feb 2012

2. AGENDA
• ‘Making the Cloud pay for itself?’
- How much does the Cloud cost?
- How can you recoup the cost?
• Oxford Brookes cloud solutions as an example

3. MAKING THE CLOUD PAY FOR ITSELF
 How much does the Cloud cost?
 Popular consumer view – it’s free e.g. iPlayer, Mail
 Hence the Cloud is already paid for…
The End – Any questions?
 But it’s not that simple…

4. THE COSTS OF THE CLOUD
 Consumer cost
 Connection charge e.g. monthly phone/broadband tariff
 Data tariff (don’t mention data roaming charges)
 Device cost – laptop, PC, tablet, netbook, phones…
 Organisational Cost – ‘Club membership’
 Connection/tariff rate – ‘excellent value’ of JANET…
 Collective provision of the Cloud
 Hardware & Software - Network, wifi, server, social media, VLE
 People – skills, development, consultancy
 Content and business processes
 Oxford Brookes Cloud cost? ‘£a lot’
 Most (all in the future?) of IT expenditure – IaaS, PaaS, SaaS
 Cost of running all of the business processes using the cloud
 Quantifiable but is a simple RoI the right viewpoint (given student market)?

5. MAKING THE CLOUD PAY FOR ITSELF
 Business benefits – ‘investment not a cost’
 Driven by customer expectations – ‘one click world’ – easy engagement
Click to buy
1. Innovation
 Sector leading IT, mobile engagement, BYOD, self service
2. Anytime/anyplace & ‘green agenda’
 Staff working from home, in coffee shops, hot desking
 Students studying anywhere (international and associate partnerships)
3. Operational excellence – adopt best practice
4. Economic efficiency

6. OXFORD BROOKES CLOUD EXAMPLES
GOOGLE
Innovation Anytime Op Cost
Excellence Efficiency
 Email ? Y ? Y
 £s saving on Microsoft Exchange
 Calendar ? Y Y Y
 ‘Docs’ as EDRMS Y Y ? ?
 But separate University record system
 Hangouts for conferencing Y Y Y ?
 But professional video suites & VLE
 Sites for Intranet Y Y Y ?
 But WCMS for Extranet
Currently free but…

7. OXFORD BROOKES CLOUD EXAMPLES
Innovation Anytime Op Cost
Excellence Efficiency
 Moodle VLE - 24*7 Y Y Y Y
 Hosted & Open Source
 Web Content Management Y Y Y Y
 Hosted & consolidation
 Virtual Desktop/thin client Y Y Y Y
 Google Chromebooks
 Virtual Data centre Y Y Y ?
 But existing infrastructure & DR
 Mobile Apps Y Y Y ?
 But multiple platforms

8. MAKING THE CLOUD PAY FOR ITSELF
Costs Paying for itself
Cloud membership Cost efficiency?
People – reskilling & consultancy but
Content & business processes Ease of engagement
Duplicated IT services Innovation
Anytime/anywhere
Operational excellence

9. MAKING THE CLOUD PAY FOR ITSELF
The cost of reputational damage?
 Security risk
 Reliability (Amazon – April 2011)
 Robustness & SLAs
 Performance e.g. impact of thin
client on networks
Don't refuse to go on an
occasional wild goose chase -
that's what wild geese are for
Achieving competitive advantage?

10. MAKING THE CLOUD PAY FOR ITSELF
Are you feeling lucky?
Business benefits and the value of innovation

11. MAKING THE CLOUD PAY FOR ITSELF
Questions ?