1. Résumé Private & Confidential Page 1
Jeffrey G. Mays
31 Barclay Street ▪ Deagon Qld 4017
M: 0477 736 919
PROFILE
Versatile and well-presented Territory Sales Manager with nearly 20 years’ b2b sales experience within
the hospitality, advertising and security sectors. Forward-thinking team player consistently demonstrating
sound business knowledge, alwaysstriving to maximiseprofits, improve performance and bolster customer
service. Confident communicator with a professional image offering high calibre presentations, negotiation,
solution selling and closing skills. Innovative and resourceful problem-solver. Determined self-starter with
a reputation for integrity, outstanding customer service, business ethics and morals.
KEY STRENGTHS:
 Target/Results-Driven  Relationship Building  Business Development
 Key Account
Development/Acquisition
 Solutions Selling &
Promotions
 Sales Team Training/
Supervision
 Client Relationship
Management
 Presentation, Negotiation &
Closing Skills
 Competitive Sales &
Market Analysis
Computer Skills: MS Word, MS Excel, MYOB, QuickBooks & MS Outlook
EMPLOYMENT EXPERIENCE
SENSIS & TSA TELCO GROUP - YELLOW PAGES
Sales Representative – Toowoomba January 2014 - Current
Sales Representative – Sunshine Coast Sept 2010 – May 2012
Team Manager – Toowoomba March 2010 – Sept 2010
Sales Representative – Toowoomba 2005 – 2010
Sales Representative (Toowoomba & Sunshine Coast)
 Sold Sensis Pty Ltd marketing solutions including; Yellow Pages Print & Online directories,
Google SEM, Sensis 1234, SEO,Yellow Mobile, Sensis Websites to new and existing customers
– in response to their advertising needs and budgets
 Managed, nurtured and expanded the client base – continually performed analyses to provide
optimum solutions and beneficial outcomes for customers
 Identified and developed business opportunities and marketing strategies to maximise growth
and profitability – persistence through extensive new business spotting and followed-up on
key clients.
ACHIEVEMENTS:
 Achieved and exceeded sales targets and key performance indicators (KPI’s) EVERY canvass
 One of two team members (Sensis – Sunshine Coast) retained during nation-wide restructure –
due to outstanding performance and excellence in customer service.
 Awarded New Business Champion for the most new business dollars achieved as percent to
target in 2005 and 2009.
 Awarded Overall National Company Sales Champion in 2009.
 Recipient of numerous Customer Satisfaction Awards – for achieving an average rating of 8+
out of 10.

2. Résumé Private & Confidential Page 2
Jeffrey Mays
Team Manager:
 Supervised, trained and coordinated the activities of up to 8 staff, engaged in selling to current
and perspective customers – focused on product knowledge, respect for the customer and
creatively developed win-win solutions
 Executed and monitored performance indicators (KPIs) and targets; and constantly reviewed
and revised work practices and organisational procedures to achieve optimum results
 Conducted regular staff performance reviews; and spearheaded initiatives and/or programs
to improve employee performance.
DOWNS PROTECTION, Toowoomba
Sales Representative May 2012 – November 2013
 Sold security alarms, CCTV systems, surveillance camera systems, fire protection equipment
and security patrol services; proactively obtaining new customers through cold calling and
maintaining existing client base; and maintaining exemplary customer service
 Identifying and developing business opportunities and marketing strategies to maximise
growth and profitability
 Interpretation and compliance with statutory requirements and industry standards; and
keeping abreast with new products and/or product changes to ensure customers are provided
with accurate advice.
ACHIEVEMENTS:
 Expanded, developed and nurtured client base from zero to 102 clients within 18 months,
delivering results in generating $11,000 sales/month plus $20,000 additional product sales/
month.
JEFFREY’S MOTEL & CARAVAN PARK, Toowoomba 2001 - 2005
Motel Manager
 Managed the day to day operations of 43 room motel and caravan park including:
- Recruited, supervised, trained and coordinated the activities of up to 10 staff
- Analysed sales reports, identified trends to make rational decisions about products, and
stocking and performance levels
- Adhered to health and safety codes for food handling, equipment operation, maintenance
and motel’s physical layout
- Accurately recorded financial transactions; prepared financial reports and submitted to
Head Office; and processed accounts payable and receivable, and staff payroll
 Constantly reviewed and revised work practices and organisational procedures to achieve
optimum results
 Identified and developed business opportunities and marketing strategies to maximise growth
and profitability
 Maintained a high standard of Workplace Health and Safety guidelines, hygiene and
cleanliness.

3. Résumé Private & Confidential Page 3
Jeffrey Mays
OTHER POSITIONS Prior to 2001
Sales Representative/Office Manager/ Front Desk Clerk – Garden City Wholesalers (now known
as Reward Distribution) 1987 – 2001, 6years as a sales representative.
EDUCATION & TRAINING
Deltra Australia Certificate 11 in Asset Maintenance (Fire Protection Equipment)
St Mary’s College, Toowoomba Senior Certificate
REFEREES
Available upon request