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COUNTING EVERY PENNY
AND MAKING EVERY PENNY
COUNT.
OVERCOMING FINANCIAL RESISTANCE IN THE STARTUP
WORLD
JEFF PERKINS, CMO
PARKMOBILE
NOVEMBER 2017
@jeffperkins8 #CMOCLIC
@jeffperkins8 #CMOCLIC
WHERE I’VE WORKED
@jeffperkins8 #CMOCLIC
LIFE CAN BE PRETTY GOOD AT BIG
COMPANIES
AutoTrader 2012 Annual Meeting
@jeffperkins8 #CMOCLIC
I WENT FROM THIS...
@jeffperkins8 #CMOCLIC
…TO THIS.
@jeffperkins8 #CMOCLIC
HOW TO MAKE A BIG IMPACT
WITH A LIMITED RESOURCES
@jeffperkins8 #CMOCLIC
1. BUILD THE RIGHT TEAM
@jeffperkins8 #CMOCLIC
THERE’S NOTHING AUTOMATED
ABOUT MARKETING
@jeffperkins8 #CMOCLIC
YOU DON’T NEED A
TECH STACK.
YOU NEED A
PEOPLE STACK.
@jeffperkins8 #CMOCLIC
“I noticed that the dynamic range
between what an average
person could accomplish and
what the best person could
accomplish was 50 or 100 to 1...
A small team of A+ players can
run circles around a giant team
of B and C players.”
–Jay Elliott, Leading Apple with Steve Jobs
@jeffperkins8 #CMOCLIC
THE PEOPLE STACK INCLUDES
YOUR AGENCY NETWORK
@jeffperkins8 #CMOCLIC
BEWARE THE AGENCY RETAINER!
@jeffperkins8 #CMOCLIC
WHEN YOU HAVE THE RIGHT
TEAM, THERE’S NOTHING
YOU CAN’T DO.
@jeffperkins8 #CMOCLIC
2. FOCUS ON THE
IMPORTANT THINGS
@jeffperkins8 #CMOCLIC
DO WE REALLY NEED A NEW
BRAND???
@jeffperkins8 #CMOCLIC
YOU CAN DO ANYTHING,
BUT YOU CAN’T DO
EVERYTHING.
@jeffperkins8 #CMOCLIC
WE ARE LOSING DEALS BECAUSE OF
_____________.
FOCUS 100% ON FIXING THE “BLANK”
WE ARE NOT GROWING REVENUE
FASTER BECAUSE OF ___________.
@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17
IF YOU ARE WEAK ONLINE, YOU WILL BE
WEAK OFFLINE
@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17
January 2015
7,581 users
September 2017
37,621 users
THE GROWTH OF QASYMPHONY.COM
@jeffperkins8 #CMOCLIC
3. MAXIMIZE LIMITED
RESOURCES
@jeffperkins8 #CMOCLIC
FIND THE WATERING HOLES
@jeffperkins8 #CMOCLIC
DON’T PAY FOR THINGS YOU CAN
DO FOR FREE
@jeffperkins8 #CMOCLIC
4. TRACK, ANALYZE &
OPTIMZE
@jeffperkins8 #CMOCLIC
TRACK & MEASURE EVERYTHING
@jeffperkins8 #CMOCLIC
DRIVE HIGHER CONVERSIONS
@jeffperkins8 #CMOCLIC
5. THINK BIG
@jeffperkins8 #CMOCLIC
@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17
“I have gone from being skeptically interested in
QASymphony to seeing qTest as my personal
preferred solution for test management… The
company has a solid and growing user base, they
are well-funded… and they have some of the best
and brightest people. Like a mini-Google in the
Atlanta area.”
-VP for a Fortune 25 company
@jeffperkins8 #CMOCLIC
ATTENDEE FEEDBACK
@jeffperkins8 #IZENDACONF17
6. BE TRANSPARENT
@jeffperkins8 #CMOCLIC
WHAT FINANCE THINKS MARKETING
DOES WITH MONEY…
@jeffperkins8 #CMOCLIC
HELPING THE CFO UNDERSTAND THE VALUE OF
MARKETING
36
Marketing Channel Investment ARR - First Touch ARR - Full Path ROI - Full Path
SEO 1424.95%
Trade Shows 84.60%
PPC 69.23%
Social -86.74%
Targeted Sites 7.86%
TOTAL 159.93%
Marketing
Programs Budget
162.20%
Fully Loaded
Marketing Budget
71.59%
CONFIDENTIAL
7. CREATE RAVING FANS
@jeffperkins8 #CMOCLIC
“GETTING AN AUDIENCE IS HARD. SUSTAINING AN AUDIENCE IS
HARD. IT DEMANDS A CONSISTENCY OF THOUGHT, OF PURPOSE,
AND OF ACTION OVER A LONG PERIOD OF TIME.” – BRUCE
SPRINGSTEEN
@jeffperkins8 #CMOCLIC
@jeffperkins8 #FulcrumCEO@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17
“I feel like QASymphony really listens to their
customers. My team has made several
feature enhancement requests and we’ve
actually seen them come through.”
–Alex Bantz, Salesforce
@jeffperkins8 #FulcrumCEO@jeffperkins8 #CMOCLIC
“Support has been stellar. Quick response
times. Features that we’ve asked for have
been made available, even before we were
ready for them. The partnership has just
been wonderful.”
–Dennis Young, American Equity
1. BUILD THE RIGHT TEAM
2. FOCUS ON THE MOST IMPORTANT THINGS FIRST
3. MAXIMIZE LIMITED RESOURCES
4. TRACK, ANALYZE AND OPTIMIZE
5. THINK BIG
6. HELP FINANCE UNDERSTAND THE VALUE OF MARKETING
7. CREATE RAVING FANS
7 WAYS TO MAKE A BIG IMPACT ON A SMALL BUDGET
@jeffperkins8 #CMOCLIC
@jeffperkins8 #IZENDACONF17
THANK YOU!
Jeff Perkins
CMO
Parkmobile
jeffperkins8@gmail.com
@jeffperkins8
https://www.linkedin.com/in/jeffperkins1
singlemindedproposition.com
@jeffperkins8 #CMOCLIC

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CLIC CMO Conference 2017 - Counting Every Penny and Making Every Penny Count