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THE RAISER’S EDGE
        7.92 RELEASE PREVIEW

        Allison Van Diest
        843-654-3262
        @AVDiest
        Allison.vandiest@blackbaud.com




02/13/2012                           1
NEW FEATURES

       You spoke, we listened!
       • Easier to use Queries
          • Query lists
          • Where’s my query used?

       • Events
          • Better record keeping improvements

       • Preventing duplicates
          • Import, search, constituent entry and duplicate report

       • Export Categories

       • Built-in Market Intelligence

       • Resource Center

02/13/2012                              2
Q U E RY L I S T S




02/13/2012                  3
QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES


             1




02/13/2012                              4
QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES

2

1




           1. Automatically suppresses duplicates, default columns

           2. Ability to add or remove constituent/s from the query list

           3. Query List can be used every where a query is currently being used in
              the system




    02/13/2012                                 5
QUERY LISTS



                         1




02/13/2012           6
WHERE IS MY QUERY BEING USED?




                                1

02/13/2012                  7
E V E N T PA R T I C I PA N T S U P D AT E S




02/13/2012                           8
MARKING ATTENDEES & UPDATED NUMBERS ABOUT EVENT



                                  1




                                      2
02/13/2012                  9
D U P L I C AT E P R E V E N T I O N




02/13/2012                            10
DUPLICATE PREVENTION ALGORITHM

     Incorporated an algorithm to prevent duplicates

     • Uses first name, last name, middle initial, suffix, address, phone
       number and email
         • Phone and Email have been added to Constituent Search

     • Used in constituent search, import and duplicate report

     • Prevent adding duplicate constituents individually and through import

     • Intelligently shows the best results
         • Shows the best results with the strongest matches at the top

     • Fuzzy search
         • Still returns results even if you misspell something on the record
           or in the search
02/13/2012                            11
NEW CONSTITUENT SEARCH




02/13/2012                 12
DUPLICATE CHECK ON ADD




                    1




                           2




02/13/2012                  13
IMPORT REPORT




02/13/2012             14
1



02/13/2012   15
DUPLICATE REPORT




               1               2




02/13/2012                16
EXPORT CATEGORIES




             1




02/13/2012                 17
RESOURCE CENTER IN RE




02/13/2012                     18
RE7.92
        THE GIVING SCORE




02/13/2012            19
THE GIVING SCORE™
       Helps you raise more money by:
       • Giving you the power to target and identify your
         best supporters
       • Saving you time and money by knowing who to
         invest in
       • Improving efficiency with managing your supporters in RE

       The Giving Score™ Applies Smart Analytics to your Database:
       • Segments your constituents into four unique groups
       • Focuses cultivation and solicitation efforts on who is likely and
         capable to give

       How we do it:
       • Target Analytics looked at hundreds of external demographic and
         financial characteristics and combined that data with historical
         giving information from your organization to build the score
02/13/2012                                20
S C O R I N G Y O U R D ATA B A S E




02/13/2012                         21
SCORING YOUR DATABASE




                1




02/13/2012                 22
SCORING YOUR DATABASE




02/13/2012                 23
SCORING YOUR DATABASE




02/13/2012                 24
SCORING YOUR DATABASE




02/13/2012                 25
SCORING YOUR DATABASE




02/13/2012                 26
SCORING YOUR DATABASE




                                1




02/13/2012                 27
SCORING YOUR DATABASE




                                1




02/13/2012                 28
WHERE DO THE SCORES SHOW UP IN RE?




                                  2




                    1




02/13/2012                  29
THE GIVING SCORE: THE FANS

                                                      Who are they?
                                                      • Fans tend to by loyal donors or
                   FAN                 VIP              may be high scoring non-donors
                                    Cultivate &
             Acquire & Upgrade                        • They have a high affinity for your
                                     Steward
                                                        organization and are passionate
                                                        about your mission
                                                      • They are likely to give you a gift
                                                        when asked and have the
             Acquaintance          LongShot             potential to be upgraded to
             Minimize & Monitor   Qualify & Inspire     higher ask amounts
                                                      • Strong annual donors and many
                                                        are potential prospects for
                    CAPACITY TO GIVE                    planned gifts




02/13/2012                                     30
THE GIVING SCORE: FAN STRATEGY
                                                      • The Goal
                                                       • Retain and Upgrade to larger gifts
                                       VIP            • The Strategy
                   FAN
                                    Cultivate &        • Retain their support through
             Acquire & Upgrade
                                     Steward             personalized appeals and keep
                                                         them on your list for potential
                                                         upgrades
                                                      • The Action
                                                       • Ask for higher ask amounts over
             Acquaintance          LongShot              time
             Minimize & Monitor   Qualify & Inspire    • Focus on upgrade potential and
                                                         moving to a high end annual donor
                                                         and future mid-level or major
                    CAPACITY TO GIVE                     donor




02/13/2012                                     31
THE GIVING SCORE: THE ACQUAINTANCES’

                                                   Who are they:
               FAN                  VIP            • They are the most challenging
                                Cultivate &          people to acquire as donors
         Acquire & Upgrade
                                 Steward
                                                   • They may be new to your
                                                     organization and not had an
                                                     opportunity to give or they may
                                                     have no interest in your mission
         Acquaintance          LongShot            • They scored very low due to
         Minimize & Monitor   Qualify & Inspire      having no capacity or affinity to
                                                     make a gift
                                                   • Most likely non-donors
                CAPACITY TO GIVE




02/13/2012                                    32
THE GIVING SCORE: ACQUAINTANCE STRATEGY
                                                    • The Goal
                                                     • Reduce Costs and Staff Time
                                                    • The Strategy
             FAN                VIP                  • Minimize investment as the
                             Cultivate &               majority of these individuals do not
      Acquire & Upgrade
                              Steward                  have interest or capacity to make
                                                       a gift
                                                     • Monitor if there is tie to the
                                                       organization in some other way
                                                       (i.e. young alumni)
     Acquaintance           LongShot                • The Action
      Minimize & Monitor   Qualify & Inspire
                                                     • Do not mail to this group of
                                                       individuals
                                                     • Use inexpensive tactics like email
             CAPACITY TO GIVE                        • Monitor those with ties to the
                                                       organization to tailor your
                                                       communication plan


02/13/2012                                     33
THE GIVING SCORE: THE LONG-SHOTS


                                                   Who are they:
               FAN                 VIP             • LongShots have high capacity to
                                Cultivate &
         Acquire & Upgrade                           give but have little to no
                                 Steward
                                                     relationship with your organization
                                                   • They may be wealthy people who
                                                     were manually added to your
                                                     database or attended a special
        Acquaintance           LongShot              event
         Minimize & Monitor   Qualify & Inspire    • They need to be sold on your
                                                     mission

                CAPACITY TO GIVE




02/13/2012                                    34
THE GIVING SCORE: LONG-SHOT STRATEGY

                                                       • The Goal
                                                        • Qualify potential VIPs
                   FAN                 VIP
                                    Cultivate &        • The Strategy
             Acquire & Upgrade
                                     Steward            • Inspire them with mission driven
                                                          stories about your organization’s
                                                          impact on the community
                                                       • The Action
                                                        • Identify and qualify major gift
             Acquaintance          LongShot               potential and focus investment on
             Minimize & Monitor   Qualify & Inspire       long term cultivation.



                    CAPACITY TO GIVE




02/13/2012                                        35
THE GIVING SCORE: THE VIP


                                       VIP             Who are they:
                   FAN
             Acquire & Upgrade
                                    Cultivate &        • VIPs are proven, loyal donors or
                                     Steward             may be a newly discovered
                                                         prospect who has been flying under
                                                         the radar
                                                       • They have high affinity and high
                                                         capacity to make a gift to your
         Acquaintance              LongShot              organization and they are waiting to
             Minimize & Monitor   Qualify & Inspire
                                                         be asked for a gift


                    CAPACITY TO GIVE




02/13/2012                                        36
THE GIVING SCORE: VIP STRATEGY
                                                  • The Goal
                                                   • Encourage VIP’s to give a major gift
              FAN                 VIP             • The Strategy
                               Cultivate &         • Cultivate them with high-touch, personal
        Acquire & Upgrade
                                Steward              communication
                                                   • Your VIPs are the supporters who should
                                                     receive your greatest attention
                                                  • The Action
                              LongShot             • Understand previous history with your
        Acquaintance                                 organization- refine the list using giving
        Minimize & Monitor   Qualify & Inspire
                                                     history
                                                   • Contact immediately!
                                                   • Identify hard assets and other indicators
               CAPACITY TO GIVE                      of wealth with WealthPoint for Raiser’s
                                                     Edge
                                                   • Use face-to-face meetings and
                                                     solicitations from you or your board
                                                     members

02/13/2012                                   37
W E A LT H P O I N T F O R T H E R A I S E R ’ S E D G E




02/13/2012                           38
WEALTHPOINT DATA SOURCES




02/13/2012                 39
WEALTHPOINT




02/13/2012           40
GIVING SCORE REPORT




02/13/2012              41
GIVING SCORE REPORT




02/13/2012                   42
GIVING SCORE DASHBOARDS




02/13/2012             43
GIVING SCORE DASHBOARDS



                 1               2




                 3




02/13/2012                 44
G I V I N G S C O R E Q U E RY




02/13/2012                          45
GIVING SCORE QUERY
1
                                         2
3

    4

                                     5       8

                                                     7



                                                 6




    02/13/2012                  46
BEYOND 7.92…
        MOBILE FUNCTIONALITY




02/13/2012            47
MOBILE FUNCTIONALITY
  Data Portability
     - Optimized presentation of constituent
       information for smartphone
     - Up-to-date information for constituent
       profiles—no more printing static copies
     - Access recent gift data
     - No more lugging around binders or laptops
     - Add constituents as Favorites for offline
       access
     - Leverage native smartphone functions like
       click-to-call, mapping, email, text
  Ease of Update
     - Meet users where they are used to working
     - Add/edit notes and call reports on the
       road—right into the constituent record
     - Complete your assigned actions and add
       new actions
                                                   Targeted Release Date: 1H12



02/13/2012                                 48
MOBILE FUNCTIONALITY




                                   Prototype products you will be seeing are under
                                   development and are subject to change prior to
                                   commercial release.
                                                          Targeted Release Date: 1H12



02/13/2012                    49

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Raiser's Edge 7.92

  • 1. THE RAISER’S EDGE 7.92 RELEASE PREVIEW Allison Van Diest 843-654-3262 @AVDiest Allison.vandiest@blackbaud.com 02/13/2012 1
  • 2. NEW FEATURES You spoke, we listened! • Easier to use Queries • Query lists • Where’s my query used? • Events • Better record keeping improvements • Preventing duplicates • Import, search, constituent entry and duplicate report • Export Categories • Built-in Market Intelligence • Resource Center 02/13/2012 2
  • 3. Q U E RY L I S T S 02/13/2012 3
  • 4. QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES 1 02/13/2012 4
  • 5. QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES 2 1 1. Automatically suppresses duplicates, default columns 2. Ability to add or remove constituent/s from the query list 3. Query List can be used every where a query is currently being used in the system 02/13/2012 5
  • 6. QUERY LISTS 1 02/13/2012 6
  • 7. WHERE IS MY QUERY BEING USED? 1 02/13/2012 7
  • 8. E V E N T PA R T I C I PA N T S U P D AT E S 02/13/2012 8
  • 9. MARKING ATTENDEES & UPDATED NUMBERS ABOUT EVENT 1 2 02/13/2012 9
  • 10. D U P L I C AT E P R E V E N T I O N 02/13/2012 10
  • 11. DUPLICATE PREVENTION ALGORITHM Incorporated an algorithm to prevent duplicates • Uses first name, last name, middle initial, suffix, address, phone number and email • Phone and Email have been added to Constituent Search • Used in constituent search, import and duplicate report • Prevent adding duplicate constituents individually and through import • Intelligently shows the best results • Shows the best results with the strongest matches at the top • Fuzzy search • Still returns results even if you misspell something on the record or in the search 02/13/2012 11
  • 13. DUPLICATE CHECK ON ADD 1 2 02/13/2012 13
  • 16. DUPLICATE REPORT 1 2 02/13/2012 16
  • 17. EXPORT CATEGORIES 1 02/13/2012 17
  • 18. RESOURCE CENTER IN RE 02/13/2012 18
  • 19. RE7.92 THE GIVING SCORE 02/13/2012 19
  • 20. THE GIVING SCORE™ Helps you raise more money by: • Giving you the power to target and identify your best supporters • Saving you time and money by knowing who to invest in • Improving efficiency with managing your supporters in RE The Giving Score™ Applies Smart Analytics to your Database: • Segments your constituents into four unique groups • Focuses cultivation and solicitation efforts on who is likely and capable to give How we do it: • Target Analytics looked at hundreds of external demographic and financial characteristics and combined that data with historical giving information from your organization to build the score 02/13/2012 20
  • 21. S C O R I N G Y O U R D ATA B A S E 02/13/2012 21
  • 22. SCORING YOUR DATABASE 1 02/13/2012 22
  • 27. SCORING YOUR DATABASE 1 02/13/2012 27
  • 28. SCORING YOUR DATABASE 1 02/13/2012 28
  • 29. WHERE DO THE SCORES SHOW UP IN RE? 2 1 02/13/2012 29
  • 30. THE GIVING SCORE: THE FANS Who are they? • Fans tend to by loyal donors or FAN VIP may be high scoring non-donors Cultivate & Acquire & Upgrade • They have a high affinity for your Steward organization and are passionate about your mission • They are likely to give you a gift when asked and have the Acquaintance LongShot potential to be upgraded to Minimize & Monitor Qualify & Inspire higher ask amounts • Strong annual donors and many are potential prospects for CAPACITY TO GIVE planned gifts 02/13/2012 30
  • 31. THE GIVING SCORE: FAN STRATEGY • The Goal • Retain and Upgrade to larger gifts VIP • The Strategy FAN Cultivate & • Retain their support through Acquire & Upgrade Steward personalized appeals and keep them on your list for potential upgrades • The Action • Ask for higher ask amounts over Acquaintance LongShot time Minimize & Monitor Qualify & Inspire • Focus on upgrade potential and moving to a high end annual donor and future mid-level or major CAPACITY TO GIVE donor 02/13/2012 31
  • 32. THE GIVING SCORE: THE ACQUAINTANCES’ Who are they: FAN VIP • They are the most challenging Cultivate & people to acquire as donors Acquire & Upgrade Steward • They may be new to your organization and not had an opportunity to give or they may have no interest in your mission Acquaintance LongShot • They scored very low due to Minimize & Monitor Qualify & Inspire having no capacity or affinity to make a gift • Most likely non-donors CAPACITY TO GIVE 02/13/2012 32
  • 33. THE GIVING SCORE: ACQUAINTANCE STRATEGY • The Goal • Reduce Costs and Staff Time • The Strategy FAN VIP • Minimize investment as the Cultivate & majority of these individuals do not Acquire & Upgrade Steward have interest or capacity to make a gift • Monitor if there is tie to the organization in some other way (i.e. young alumni) Acquaintance LongShot • The Action Minimize & Monitor Qualify & Inspire • Do not mail to this group of individuals • Use inexpensive tactics like email CAPACITY TO GIVE • Monitor those with ties to the organization to tailor your communication plan 02/13/2012 33
  • 34. THE GIVING SCORE: THE LONG-SHOTS Who are they: FAN VIP • LongShots have high capacity to Cultivate & Acquire & Upgrade give but have little to no Steward relationship with your organization • They may be wealthy people who were manually added to your database or attended a special Acquaintance LongShot event Minimize & Monitor Qualify & Inspire • They need to be sold on your mission CAPACITY TO GIVE 02/13/2012 34
  • 35. THE GIVING SCORE: LONG-SHOT STRATEGY • The Goal • Qualify potential VIPs FAN VIP Cultivate & • The Strategy Acquire & Upgrade Steward • Inspire them with mission driven stories about your organization’s impact on the community • The Action • Identify and qualify major gift Acquaintance LongShot potential and focus investment on Minimize & Monitor Qualify & Inspire long term cultivation. CAPACITY TO GIVE 02/13/2012 35
  • 36. THE GIVING SCORE: THE VIP VIP Who are they: FAN Acquire & Upgrade Cultivate & • VIPs are proven, loyal donors or Steward may be a newly discovered prospect who has been flying under the radar • They have high affinity and high capacity to make a gift to your Acquaintance LongShot organization and they are waiting to Minimize & Monitor Qualify & Inspire be asked for a gift CAPACITY TO GIVE 02/13/2012 36
  • 37. THE GIVING SCORE: VIP STRATEGY • The Goal • Encourage VIP’s to give a major gift FAN VIP • The Strategy Cultivate & • Cultivate them with high-touch, personal Acquire & Upgrade Steward communication • Your VIPs are the supporters who should receive your greatest attention • The Action LongShot • Understand previous history with your Acquaintance organization- refine the list using giving Minimize & Monitor Qualify & Inspire history • Contact immediately! • Identify hard assets and other indicators CAPACITY TO GIVE of wealth with WealthPoint for Raiser’s Edge • Use face-to-face meetings and solicitations from you or your board members 02/13/2012 37
  • 38. W E A LT H P O I N T F O R T H E R A I S E R ’ S E D G E 02/13/2012 38
  • 44. GIVING SCORE DASHBOARDS 1 2 3 02/13/2012 44
  • 45. G I V I N G S C O R E Q U E RY 02/13/2012 45
  • 46. GIVING SCORE QUERY 1 2 3 4 5 8 7 6 02/13/2012 46
  • 47. BEYOND 7.92… MOBILE FUNCTIONALITY 02/13/2012 47
  • 48. MOBILE FUNCTIONALITY Data Portability - Optimized presentation of constituent information for smartphone - Up-to-date information for constituent profiles—no more printing static copies - Access recent gift data - No more lugging around binders or laptops - Add constituents as Favorites for offline access - Leverage native smartphone functions like click-to-call, mapping, email, text Ease of Update - Meet users where they are used to working - Add/edit notes and call reports on the road—right into the constituent record - Complete your assigned actions and add new actions Targeted Release Date: 1H12 02/13/2012 48
  • 49. MOBILE FUNCTIONALITY Prototype products you will be seeing are under development and are subject to change prior to commercial release. Targeted Release Date: 1H12 02/13/2012 49