As 2014 begins wearable computers are quickly becoming one of the next technology waves. As we await rumored wearables from Apple and Google, let's first take a step back to understand what "wearable" computing is. We'll walk through a quick history, look at some successful enterprise implementations, and then wrap up with a demo of the Pebble Smartwatch.

1. Wearables In The Enterprise
Understanding Wearable Computing and
Thinking Through Practical Enterprise Applications

2. TODAY
 Part 1 – Learn
 Part 2 – Apply
 Part 3 – Play
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3. DEFINING WEARABLES
More than a fancy pair of glasses
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4. Wearables vs Mobile
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Mobile
Wearables

5. Themes of Wearable Computers
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Sensors & Data Not Standalone Hands-Free Contextual
Always On Glanceable Multi-tasking

6. Wearables Are Not New
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Ed Thorp
1961

7. Many Ways to Define Wearable Computing Over Time
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Ed Thorp
Roulette Shoe
1961
1972
Alan Lewis
Digital camera-case
computer
1977
The HP 01
1978
1979
1981
1983
1987
1990
Eudaemonic
Enterprises
Another in-shoe
computer
for Roulette
Steve Mann
Nicolet
Hearing Aids
Olivetti
Location Tracking
The
Taft
Group

8. Today
 Fitness trackers
 Smart glasses
 Embedded sensors
 Ingestible pills
 Virtual/Augmented Reality Displays (and HUDs)
 Bands and Watches
 In-ear audio devices
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90 million devices to be sold worldwide in 2014

9. WHY WEARABLE
What’s wrong with my smartphone?
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10. “The average person checks their phone 150 times a
day”
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11. “Smartphones can do just about anything a wearable
can”
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12. When Wearable Makes Sense
 When your employees need to be hands free
 Warehousing, Shipping, Manufacturing, Field Technicians
 When your employees need to be heads up
 Retail, Sales, Customer Service
 When your employees’ senses are restricted
 Accessibility, Loud factory floors, Large retail settings
 When you need to find your employees
 Retail, Factory floor
 When you need to monitor employee health
 Drivers, Heavy machinery operators, Field Workers
 When you want to deliver contextual information to employees on the road
 Sales, Shipping & delivery
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13. Dashboards
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DON’T DO
Display an executive dashboard with
lots of tables, rows and drill downs
Send targeted notifications to managers
when dashboard data falls outside of
target thresholds

14. Data Entry
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DON’T DO
Require field workers to handle data
entry
Use sensors to automatically capture
data

15. Device Design
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DON’T DO
Try to build the biggest display or add
the most features into your device
Strive to be unnoticeably integrated into
the user
1+1=1

16. CASE STUDIES
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17. 1. Terminal Handlers & USPS
Problem
Need to track containers, packages as they move through shipping center
Why Wearable?
Employees need to be able to move materials through facility as fast as
possible
Device Solution
- Wearable scanner allows rapid data capture
- Able to multitask: scan & move packages
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18. 2. Hitachi Business Microscope
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Problem
Two recently-merged business units were not
communicating together
Why Wearable?
Always on, reliable, automatic data capture with
multiple data points (frequency, duration,
proximity); Can track F2F communications with
other communication channels (email, IM,
meetings)
Device Solution
- Wearable badge-like device
- Able to create a detailed organization network
diagram

19. 2. Hitachi Business Microscope
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20. 3. Vuzix Smart Glasses
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Problem
When machinery breaks down, repairmen are not nearby & operators are
not knowledgeable with how to fix the machinery
Why Wearable?
Allows an employee to talk to a remote expert while sending a live video
feed and seeing detailed repair instructions, all hands free
Device Solution
Google Glass for the enterprise

21. 3. Vuzix Smart Glasses
 (video) BMW’s Augmented Reality Glasses
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22. 4. The Container Store
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Problem
Finding SMEs for customers with specific
questions
Why Wearable?
Know the location of the person, not the device;
Always on; Keeps employees “Heads up and
hands free”
Device Solution
- Employees can talk to the Theatro device to
find a specific employee – immediately – and
know if they’re busy or not

23. 4. The Container Store
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Heat Maps
- Do you have enough help in
high margin areas?
- Are employees positioned at
store entrances to welcome and
answer questions
- Comparing staffing plans to
actual needs

24. EXAMPLES WITH PEBBLE
It will make your wife happy
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25. Anecdotes
 Don’t expect dramatic change/improvements
 Similar to my Retina experience
 Great for important notifications
 Be careful you don’t over do it
 Limited functionality w/o your phone nearby
 Don’t think of it as a smartwatch
 Haven’t used my phone ringer since I switched AND I no longer miss
calls from my wife!
 (and she lets me wear it in public)
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26. Pebble 2.0
 Launched in Feb 2014
 Additional APIs made available
 Improved stability!!
 Pebble App Store now available
 Improved developer guides & Example templates
 More iOS Notifications – good & bad
 Pebble Steel
 Still room for improvement
 Developer community size & breadth
 Emulators
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27. Building Apps
https://developer.getpebble.com/2/
 Option 1
 Install SDK on machine
 Apply for developer access
 Manually install developer iOS app
 Upgrade device firmware
 Develop in Terminal/XCode
 Option 2
 https://cloudpebble.net/ide/
27Hint: pick the 2nd one!

28. DEMO
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29. Example App
 http://www.jeffsteinke.com/2014/01/new-app-pebble-golf-app/
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30. APIs
 UI
 Layers & Windows
 Text layers
 Menu & Scroll layers
 Graphics
 Drawing Shapes
 Animations
 Action Bars
 Pebble Style Guide
 Button clicks
 Suggested usage
 Backlight
 Vibration
 Event Services
 Accelerometer
 Battery State
 Bluetooth connection
 Timer
 Data persistence
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31. Considerations
 Privacy
 Battery Life
 Voice recognition capabilities
 Dependency on a secondary device
 Portability (e.g. Kreyos vs Pebble)
 Legality
 Woman ticketed for wearing glass while driving
 Glass holes
 Style
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32. Lessons Learned
Pebble development is inexpensive and easy.
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