SlideShare una empresa de Scribd logo
1 de 54
Descargar para leer sin conexión
HO W FORGOTTEN KN OWLEDGE WILL
HELP YOU AVOID REGRETTABLE
DECI SION
@JEMBEN
Or
Regret a decision !
Scared to be wrong?
” O U R L I K E L I H O O D E S T I M AT I O N ? …
I T W I L L T U R N O U T F I N E ”
Optimistic biased decision!
T E C H N I C A L LY T H E G L A S S I S A LWAY S F U L L
WAT E R
A I R
– S A M U E L J O H N S O N
"Remarriage is the triumph of Hope over
Experience"
Desired end State
Me versus the others
Cognitive mechanism
Overall mood
OPTIMISM BIAS FACTORS
”The intuitive mind is a sacred gift
and the rational mind is a faithful servant.
We have created a society that honors the
servant
and has forgotten the gift.”
- A L B E R T E I N S T E I N
“Which technology is the best to invest
now?”
MOORE’S LAW
1975 - INTEL CORP
" T H E N U M B E R O F T R A N S I S T O R S
O N I N T E G R AT E D C I R C U I T S
D O U B L E S A P P R O X I M AT E LY
E V E RY T W O Y E A R S "
LAW OF DISRUPTION
E X P O N E N T I A L V S N AT U R A L
G R O W T H
EROOM’S LAW
TECHNOLOGY CAPACITY VS INTEGRATION COMPLEXITY
MOORE’SLAW
NUMBER OF DRUGS PER BILLION $ SPENT IN R&D
“Which technology is the best to invest
now?”
"How long do we want to maintain
the product using this technology? "
“ I N F O R M AT I O N S Y S T E M S D O U B L E S C A PA C I T Y F O R T H E S A M E P R I C E
E V E RY T W O Y E A R S "
“How much Could I Outsource?”
ALLEN’S CUR VE
1977 - OPEN SPACE
T H E C O M M U N I C AT I O N
E F F I C I E N C Y D E C R E A S E
E X P O N E N T I A L LY
W I T H T H E P H Y S I C A L D I S TA N C E
B E T W E E N T H E P E R S O N S .
C O M M U N I C AT I O N E F F I C I E N C Y
V S
P E R C E I V E D D I S TA N C E
WEEKLY INTERACTION
DISTANCE
T H E
D I S T R I B U T I O N
T R A D E - O F F
OFFSHORE DEVELOPMENT
USING IN HOUSE MANAGEMENT
T H E C O M M U N I C AT I O N E F F I C I E N C Y D E C R E A S E E X P O N E N T I A L LY
W I T H T H E P H Y S I C A L D I S TA N C E B E T W E E N T H E P E R S O N S .
“How much Could I Outsource?”
“How much effort
are you ready to dedicate
to make outsourcing work?”
“How long do you need to get
this done?”
PARKINSON’S LAW
1958 - THE PURSUIT OF PROGRESS
" W O R K E X PA N D S
S O A S T O F I L L T H E T I M E AVA I L A B L E
F O R I T S C O M P L E T I O N "
V O I D A S A S E PA R A B L E D I S TA N C E
Horror Vacui
STUDENT SYNDROME
T I M E M A N A G E M E N T B I A S E S
This is important,
but you have a month to finish it
I will start right away
Smarter to wait
until the last minute!
Just make a big show
of how hard you are working
to meet the unreasonable
deadline.
T H E T I M E - B O X
E F F E C T
" W O R K E X PA N D S
S O A S T O F I L L T H E T I M E AVA I L A B L E
F O R I T S C O M P L E T I O N "
“How long do you need to get
this done?”
“Do you have any time constrain?
What is your deadline?”
“Tell me when I could expect to
get this done as well?”
LITTLE’S LAW
1961 - QUEUING THEORY
“ T H E L E A D T I M E I S
P R O P O RT I O N A L
T O T H E N U M B E R O F I T E M S I N
T H E S Y S T E M
A N D T H E I R T I M E I N T H E
S Y S T E M . ”
E X P E D I T E C O S T
Ready Done
Delay cycle timeExpedite Cost =
“ T H E L E A D T I M E I S P R O P O RT I O N A L
T O T H E N U M B E R O F I T E M S I N T H E S Y S T E M
A N D T H E I R T I M E I N T H E S Y S T E M . ”
“How urgent is it compare to
what is currently in progress?”
“Tell me when I could expect to
get this done as well?”
“How complete are you?
How far along are you?”
MESKIMEN’S LAW
PARETO PRINCIPLE
" T H E R E I S N E V E R E N O U G H
T I M E T O D O I T R I G H T,
B U T T H E R E I S A LWAY S E N O U G H
T I M E T O D O I T O V E R . "
C U M U L AT I V E %C O M P L A I N T S P E R P R O D U C T
- F R A N C O I S V O LTA I R E
D O N EI S B E T T E RT H A NP E R F E C T
”Perfect is the enemy of good”
F O C U S O N
VA L U E
AGILE FLUENCY
" T H E R E I S N E V E R E N O U G H T I M E T O D O I T R I G H T,
B U T T H E R E I S A LWAY S E N O U G H T I M E T O D O I T O V E R . "
“How complete are you?
How far along are you?”
“Could you help me clarify what
we consider complete?”
“How many people do you
need to get this Done?”
“How many people do you
need to get this Done?
Faster!”
" A D D I N G M A N P O W E R T O A L AT E
S O F T WA R E P R O J E C T
M A K E S I T L AT E R "
BROOK’S LAW
1975 - THE MYTHICAL MAN MONTH
THE HUMAN VARIATION AND
COLLABORATION COMPLEXITY
KNOWLEDGE WORKER
NUMBER OF TEAM MEMBERS
A J O B T H AT O N E P E R S O N
C A N C O M P L E T E
I N 1 0 D AY S
Does our intuition fail us?
" A D D I N G M A N P O W E R T O A L AT E S O F T WA R E P R O J E C T
M A K E S I T L AT E R "
“How many people do you
need to get this Done
Faster?”
“What are you ready to trade off,
scope?”
“How could you improve our
customer experience ?”
CONWAY’S LAW
1968 - MODULAR PROGRAMMING
" O R G A N I S AT I O N S A R E
C O N S T R A I N E D T O P R O D U C E
D E S I G N S
W H I C H A R E C O P I E S O F T H E I R
C O M M U N I C AT I O N
S T R U C T U R E S "
C O M M U N I C AT I O N
S T R U C T U R E S
SOCIAL ORGANISATION
E V E RY O N E I S S C A L I N G W H Y N O T M E ?
Scaling and UX challenges
" O R G A N I S AT I O N S A R E C O N S T R A I N E D T O P R O D U C E D E S I G N S
W H I C H A R E C O P I E S O F T H E I R C O M M U N I C AT I O N S T R U C T U R E S "
“How could you improve our
customer experience ?”
"How could we remove some
Organisation silos to work better
together?"
W H E N Y O U M A K E A D E C I S I O N
M A K E S U R E Y O U A R E G R O U N D E D
“It’s not only a good idea. It’s a Law”
GRAVITY
SELECTIVE LEARNING
WHAT APPLIES TO ME
FIRST!
“if i have seen further it is by
standing on the shoulders of
giants”
- I S A A C N E W T O N
CONWAY’S LAWBROOK’S LAW
MESKIMEN’S LAW
MOORE’S LAW
PARKINSON’S LAW LITTLE’S LAW
ALLEN’S CUR VE

Más contenido relacionado

La actualidad más candente

The Automation of Everything
The Automation of EverythingThe Automation of Everything
The Automation of Everything
University of Hertfordshire
 
Quantifying Machine Intelligence Mathematically
Quantifying Machine Intelligence MathematicallyQuantifying Machine Intelligence Mathematically
Quantifying Machine Intelligence Mathematically
University of Hertfordshire
 
Cyber Security - Thinking Like The Enemy
Cyber Security - Thinking Like The EnemyCyber Security - Thinking Like The Enemy
Cyber Security - Thinking Like The Enemy
University of Hertfordshire
 

La actualidad más candente (18)

What is Student Centered Coaching?
What is Student Centered Coaching?What is Student Centered Coaching?
What is Student Centered Coaching?
 
Matt Doheny - Motivational Sayings
Matt Doheny - Motivational SayingsMatt Doheny - Motivational Sayings
Matt Doheny - Motivational Sayings
 
Closing keynoteuxpa2015
Closing keynoteuxpa2015Closing keynoteuxpa2015
Closing keynoteuxpa2015
 
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, EntrepreneurshipLearning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
 
The Automation of Everything
The Automation of EverythingThe Automation of Everything
The Automation of Everything
 
Film240 Flipbook
Film240 FlipbookFilm240 Flipbook
Film240 Flipbook
 
Quantifying Machine Intelligence Mathematically
Quantifying Machine Intelligence MathematicallyQuantifying Machine Intelligence Mathematically
Quantifying Machine Intelligence Mathematically
 
i-lovelearning Madrid 2017 | The Role of L&D in the Modern Organisation [EN]
i-lovelearning Madrid 2017 | The Role of L&D in the Modern Organisation [EN]i-lovelearning Madrid 2017 | The Role of L&D in the Modern Organisation [EN]
i-lovelearning Madrid 2017 | The Role of L&D in the Modern Organisation [EN]
 
Cyber Security - Thinking Like The Enemy
Cyber Security - Thinking Like The EnemyCyber Security - Thinking Like The Enemy
Cyber Security - Thinking Like The Enemy
 
Technologies That Will Change Everything
Technologies That Will Change EverythingTechnologies That Will Change Everything
Technologies That Will Change Everything
 
Radical Co-Creation - How to Collaborate for Groundbreaking Innovation
Radical Co-Creation - How to Collaborate for Groundbreaking InnovationRadical Co-Creation - How to Collaborate for Groundbreaking Innovation
Radical Co-Creation - How to Collaborate for Groundbreaking Innovation
 
Rp2-2015-data
Rp2-2015-dataRp2-2015-data
Rp2-2015-data
 
Any Research is Better Than No Research
Any Research is Better Than No ResearchAny Research is Better Than No Research
Any Research is Better Than No Research
 
A Window into the wonderful world of online business, and the opportunities i...
A Window into the wonderful world of online business, and the opportunities i...A Window into the wonderful world of online business, and the opportunities i...
A Window into the wonderful world of online business, and the opportunities i...
 
Inside looking out
Inside looking outInside looking out
Inside looking out
 
Chris Meintjes
Chris MeintjesChris Meintjes
Chris Meintjes
 
Artificial Intelligence
Artificial Intelligence Artificial Intelligence
Artificial Intelligence
 
User Experience - Understanding Customer's Needs and Exceeding Their Expecta...
User Experience  - Understanding Customer's Needs and Exceeding Their Expecta...User Experience  - Understanding Customer's Needs and Exceeding Their Expecta...
User Experience - Understanding Customer's Needs and Exceeding Their Expecta...
 

Similar a 7 principles to improve your decision making

clickthrough_marketing_synergistinfo
clickthrough_marketing_synergistinfoclickthrough_marketing_synergistinfo
clickthrough_marketing_synergistinfo
Frankie Glaister
 
Sm edit 2015 01-15 the space overview and open call presentation - bristol
Sm edit 2015 01-15 the space overview and open call presentation - bristolSm edit 2015 01-15 the space overview and open call presentation - bristol
Sm edit 2015 01-15 the space overview and open call presentation - bristol
TheSpaceArts
 
Meet The Space, 29 Jan 2015, Belfast
Meet The Space, 29 Jan 2015, BelfastMeet The Space, 29 Jan 2015, Belfast
Meet The Space, 29 Jan 2015, Belfast
TheSpaceArts
 
Resurgence of Technology Driven Change
Resurgence of Technology Driven ChangeResurgence of Technology Driven Change
Resurgence of Technology Driven Change
University of Hertfordshire
 
Accidental Ecologist
Accidental EcologistAccidental Ecologist
Accidental Ecologist
Laura James
 

Similar a 7 principles to improve your decision making (20)

clickthrough_marketing_synergistinfo
clickthrough_marketing_synergistinfoclickthrough_marketing_synergistinfo
clickthrough_marketing_synergistinfo
 
Sm edit 2015 01-15 the space overview and open call presentation - bristol
Sm edit 2015 01-15 the space overview and open call presentation - bristolSm edit 2015 01-15 the space overview and open call presentation - bristol
Sm edit 2015 01-15 the space overview and open call presentation - bristol
 
Meet The Space, 29 Jan 2015, Belfast
Meet The Space, 29 Jan 2015, BelfastMeet The Space, 29 Jan 2015, Belfast
Meet The Space, 29 Jan 2015, Belfast
 
Sm edit 2015 01-15 the space overview and open call presentation - cambridge
Sm edit 2015 01-15 the space overview and open call presentation - cambridgeSm edit 2015 01-15 the space overview and open call presentation - cambridge
Sm edit 2015 01-15 the space overview and open call presentation - cambridge
 
Meet The Space, 29 Jan 2015, Edinburgh
Meet The Space, 29 Jan 2015, EdinburghMeet The Space, 29 Jan 2015, Edinburgh
Meet The Space, 29 Jan 2015, Edinburgh
 
20151015 earthsimulationoceanusoct
20151015 earthsimulationoceanusoct20151015 earthsimulationoceanusoct
20151015 earthsimulationoceanusoct
 
Resurgence of Technology Driven Change
Resurgence of Technology Driven ChangeResurgence of Technology Driven Change
Resurgence of Technology Driven Change
 
Design For Society
Design For SocietyDesign For Society
Design For Society
 
The What If Technique presented by Motivate Design
The What If Technique presented by Motivate DesignThe What If Technique presented by Motivate Design
The What If Technique presented by Motivate Design
 
Hacking with Love
Hacking with LoveHacking with Love
Hacking with Love
 
2015 01-29 the space overview and open call presentation - newcastle
2015 01-29 the space overview and open call presentation - newcastle2015 01-29 the space overview and open call presentation - newcastle
2015 01-29 the space overview and open call presentation - newcastle
 
Accidental Ecologist
Accidental EcologistAccidental Ecologist
Accidental Ecologist
 
Place Making by Painting
Place Making by PaintingPlace Making by Painting
Place Making by Painting
 
Society 5.0: A Vital Symbiosis
Society 5.0: A Vital SymbiosisSociety 5.0: A Vital Symbiosis
Society 5.0: A Vital Symbiosis
 
sessio plenària
sessio plenària sessio plenària
sessio plenària
 
LiquidO™ - Mini IAD Trento
LiquidO™ - Mini IAD TrentoLiquidO™ - Mini IAD Trento
LiquidO™ - Mini IAD Trento
 
01 Julie Vens-De Vos - HRRH congres Milaan
01 Julie Vens-De Vos - HRRH congres Milaan01 Julie Vens-De Vos - HRRH congres Milaan
01 Julie Vens-De Vos - HRRH congres Milaan
 
"Use Storytelling as a Strategic Business tool" by Maria Mocerino
"Use Storytelling as a Strategic Business tool" by Maria Mocerino"Use Storytelling as a Strategic Business tool" by Maria Mocerino
"Use Storytelling as a Strategic Business tool" by Maria Mocerino
 
Data Visualizations in Digital Products (ProductCamp Boston 2016)
Data Visualizations in Digital Products (ProductCamp Boston 2016)Data Visualizations in Digital Products (ProductCamp Boston 2016)
Data Visualizations in Digital Products (ProductCamp Boston 2016)
 
Thinking like a Network
Thinking like a NetworkThinking like a Network
Thinking like a Network
 

Último

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
SandaliGurusinghe2
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
alinstan901
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
AllTops
 

Último (16)

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
 
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot ModelGautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime SiliguriSiliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
 

7 principles to improve your decision making

  • 1. HO W FORGOTTEN KN OWLEDGE WILL HELP YOU AVOID REGRETTABLE DECI SION @JEMBEN
  • 2. Or Regret a decision ! Scared to be wrong?
  • 3. ” O U R L I K E L I H O O D E S T I M AT I O N ? … I T W I L L T U R N O U T F I N E ” Optimistic biased decision! T E C H N I C A L LY T H E G L A S S I S A LWAY S F U L L WAT E R A I R
  • 4. – S A M U E L J O H N S O N "Remarriage is the triumph of Hope over Experience"
  • 5. Desired end State Me versus the others Cognitive mechanism Overall mood OPTIMISM BIAS FACTORS
  • 6. ”The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift.” - A L B E R T E I N S T E I N
  • 7. “Which technology is the best to invest now?”
  • 8. MOORE’S LAW 1975 - INTEL CORP " T H E N U M B E R O F T R A N S I S T O R S O N I N T E G R AT E D C I R C U I T S D O U B L E S A P P R O X I M AT E LY E V E RY T W O Y E A R S "
  • 9. LAW OF DISRUPTION E X P O N E N T I A L V S N AT U R A L G R O W T H
  • 10. EROOM’S LAW TECHNOLOGY CAPACITY VS INTEGRATION COMPLEXITY MOORE’SLAW NUMBER OF DRUGS PER BILLION $ SPENT IN R&D
  • 11. “Which technology is the best to invest now?” "How long do we want to maintain the product using this technology? " “ I N F O R M AT I O N S Y S T E M S D O U B L E S C A PA C I T Y F O R T H E S A M E P R I C E E V E RY T W O Y E A R S "
  • 12. “How much Could I Outsource?”
  • 13. ALLEN’S CUR VE 1977 - OPEN SPACE T H E C O M M U N I C AT I O N E F F I C I E N C Y D E C R E A S E E X P O N E N T I A L LY W I T H T H E P H Y S I C A L D I S TA N C E B E T W E E N T H E P E R S O N S .
  • 14. C O M M U N I C AT I O N E F F I C I E N C Y V S P E R C E I V E D D I S TA N C E WEEKLY INTERACTION DISTANCE
  • 15. T H E D I S T R I B U T I O N T R A D E - O F F OFFSHORE DEVELOPMENT USING IN HOUSE MANAGEMENT
  • 16. T H E C O M M U N I C AT I O N E F F I C I E N C Y D E C R E A S E E X P O N E N T I A L LY W I T H T H E P H Y S I C A L D I S TA N C E B E T W E E N T H E P E R S O N S . “How much Could I Outsource?” “How much effort are you ready to dedicate to make outsourcing work?”
  • 17. “How long do you need to get this done?”
  • 18. PARKINSON’S LAW 1958 - THE PURSUIT OF PROGRESS " W O R K E X PA N D S S O A S T O F I L L T H E T I M E AVA I L A B L E F O R I T S C O M P L E T I O N "
  • 19. V O I D A S A S E PA R A B L E D I S TA N C E
  • 21. STUDENT SYNDROME T I M E M A N A G E M E N T B I A S E S This is important, but you have a month to finish it I will start right away
  • 22. Smarter to wait until the last minute! Just make a big show of how hard you are working to meet the unreasonable deadline.
  • 23. T H E T I M E - B O X E F F E C T
  • 24. " W O R K E X PA N D S S O A S T O F I L L T H E T I M E AVA I L A B L E F O R I T S C O M P L E T I O N " “How long do you need to get this done?” “Do you have any time constrain? What is your deadline?”
  • 25. “Tell me when I could expect to get this done as well?”
  • 26. LITTLE’S LAW 1961 - QUEUING THEORY “ T H E L E A D T I M E I S P R O P O RT I O N A L T O T H E N U M B E R O F I T E M S I N T H E S Y S T E M A N D T H E I R T I M E I N T H E S Y S T E M . ”
  • 27.
  • 28.
  • 29.
  • 30. E X P E D I T E C O S T Ready Done Delay cycle timeExpedite Cost =
  • 31. “ T H E L E A D T I M E I S P R O P O RT I O N A L T O T H E N U M B E R O F I T E M S I N T H E S Y S T E M A N D T H E I R T I M E I N T H E S Y S T E M . ” “How urgent is it compare to what is currently in progress?” “Tell me when I could expect to get this done as well?”
  • 32. “How complete are you? How far along are you?”
  • 33. MESKIMEN’S LAW PARETO PRINCIPLE " T H E R E I S N E V E R E N O U G H T I M E T O D O I T R I G H T, B U T T H E R E I S A LWAY S E N O U G H T I M E T O D O I T O V E R . "
  • 34.
  • 35. C U M U L AT I V E %C O M P L A I N T S P E R P R O D U C T
  • 36. - F R A N C O I S V O LTA I R E D O N EI S B E T T E RT H A NP E R F E C T ”Perfect is the enemy of good”
  • 37. F O C U S O N VA L U E AGILE FLUENCY
  • 38. " T H E R E I S N E V E R E N O U G H T I M E T O D O I T R I G H T, B U T T H E R E I S A LWAY S E N O U G H T I M E T O D O I T O V E R . " “How complete are you? How far along are you?” “Could you help me clarify what we consider complete?”
  • 39. “How many people do you need to get this Done?”
  • 40. “How many people do you need to get this Done? Faster!”
  • 41. " A D D I N G M A N P O W E R T O A L AT E S O F T WA R E P R O J E C T M A K E S I T L AT E R " BROOK’S LAW 1975 - THE MYTHICAL MAN MONTH
  • 42. THE HUMAN VARIATION AND COLLABORATION COMPLEXITY KNOWLEDGE WORKER NUMBER OF TEAM MEMBERS A J O B T H AT O N E P E R S O N C A N C O M P L E T E I N 1 0 D AY S
  • 43. Does our intuition fail us?
  • 44. " A D D I N G M A N P O W E R T O A L AT E S O F T WA R E P R O J E C T M A K E S I T L AT E R " “How many people do you need to get this Done Faster?” “What are you ready to trade off, scope?”
  • 45. “How could you improve our customer experience ?”
  • 46. CONWAY’S LAW 1968 - MODULAR PROGRAMMING " O R G A N I S AT I O N S A R E C O N S T R A I N E D T O P R O D U C E D E S I G N S W H I C H A R E C O P I E S O F T H E I R C O M M U N I C AT I O N S T R U C T U R E S "
  • 47. C O M M U N I C AT I O N S T R U C T U R E S SOCIAL ORGANISATION
  • 48. E V E RY O N E I S S C A L I N G W H Y N O T M E ? Scaling and UX challenges
  • 49. " O R G A N I S AT I O N S A R E C O N S T R A I N E D T O P R O D U C E D E S I G N S W H I C H A R E C O P I E S O F T H E I R C O M M U N I C AT I O N S T R U C T U R E S " “How could you improve our customer experience ?” "How could we remove some Organisation silos to work better together?"
  • 50.
  • 51. W H E N Y O U M A K E A D E C I S I O N M A K E S U R E Y O U A R E G R O U N D E D “It’s not only a good idea. It’s a Law” GRAVITY
  • 53. “if i have seen further it is by standing on the shoulders of giants” - I S A A C N E W T O N
  • 54. CONWAY’S LAWBROOK’S LAW MESKIMEN’S LAW MOORE’S LAW PARKINSON’S LAW LITTLE’S LAW ALLEN’S CUR VE