Jennifer M. Cederdahl is seeking a full-time position utilizing her communication and problem-solving skills. She has over 15 years of experience in healthcare, social work, and case management. Her experience includes conducting assessments, providing interventions and education, coordinating care, and collaborating with interdisciplinary teams. She is proficient in Microsoft Office, medical terminology, and insurance coverage.

1. Jennifer M. Cederdahl
4108 Glenridge-Stratford Drive NE
Atlanta, GA 30342
Home: (727) 742-0040
Email: jdolce13@gmail.com
Objective: To obtain full time employment that will allow me to utilize my
communication, and problem solving skills in a challenging environment.
EMPLOYMENT EXPERIENCE:
Humana- St. Petersburg, FL
(Personal Heath Coordinator)
04/2013- Present
 Conduct telephonic outreach to assigned members to assess health,
environment, nutrition, and psycho-social areas of concerns using a variety of
assessments for chronic disease members
 In response to assessments, coach and problem solve with member to identify
and address specific goal(s) to support health and behavior change.
 In addition, provide appropriate interventions to optimize health and well-being.
Interventions may include education, the coordination of community based
support services, national resources;
 Collaborate with other members of the Humana Cares interdisciplinary team to
include; Humana Cares Manager – RN, Humana Cares Manager - Social
Services, Field Care Manager and Community Health Educator.
 Review insurers explanation of benefits and addressed HEDIS.
 Serves as the initial advocate to resolve issues that may be barriers to remaining
compliant with chronic health conditions
 Identifies and collaborates with member for active Plan of Care based on
identified needs
 Utilizes motivational interviewing and engagement techniques to obtain member
information
 Communicates with the member, primary care physician and community partners
concerning medical and behavioral health needs and alternatives to providing
services to meet their needs
 Reassigns member to appropriate level of care and continued service
coordinator based on assessed needs
 Mentored co-workers about policy and procedures

2. Bayfront Medical Center – St. Petersburg, FL
Medical Social Worker
01/2008-04/2013
 Knowledgeable about disease,treatments and competed psychosocial assessments for
individuals and families.
 Collaborated with interdisciplinary teams and insurance providers to ensure continuity of
care.
 Coordinated community and governmental resources in order to facilitate timely
movement throughout the continuum of care
 Discussed physician’s recommendations with patients and families and coordinated the
appropriate discharge plan that addressed the patient’s medical needs
 Referred non-insured patients to financial assistance programs
 Applied the patients for disability
 Coordinated home health referrals for patients prior to discharge
 Coordinated dialysis treatment for patients in renal failure
 Worked with the VA to determine the patient’s eligibility for services
 Verified explanation of benefits and coverage though appropriate insurance providers
 Placed Baker Acted patients at the appropriate level of care post medical clearance
 Mentored new employee
 Mentored employee on the procedure and process of the social workers
GOODWILL INDUSTIRES-Clearwater, FL
Disability Case Worker
01/2005-1/2008
 Coordinated vocational training for disabled members who received social security benefits.
 Guided and educated the members on the social security process.
 Maintained and enforced the polices of the State and Federal Requirements of the
governmental assistance programs
 Worked with governmental assistance recipients to gain employment through advancing their
education and skills
 Maintained and supervised a case load
 Followed with medical providers regarding the physician’s recommendations
 Coordinated volunteer activities for welfare recipients.
 Provided job search outlets for members seeking employment
 Maintained compliance records to continue to receive welfare benefits

3. ‘
HILLSBOROUGH KIDS, INC- Tampa, FL
Dependency Case Manager
01/2002-01/2005
 Conducted psychosocial assessments for children which assessed the clients need and
developed service plans
 Prepared case reports,made recommendations and testified in legal proceedings
 Assisted with community outreach programs and placement
 Reunited families post the successfulcompletion of care plans
 Followed with community provider’s about progressing the care plans as well as listened
to recommendations
 Conducted in home assessments and supervised visits
Bay care Health Systems- Clearwater, FL
Social Worker
01/2001-02/2002
 Knowledgeable about disease, treatments and competed psychosocial assessments for
individuals and families.
 Collaborated with interdisciplinary teams and insurance providers to ensure continuity of
care.
 Coordinated community and governmental resources in order to facilitate timely
movement throughout the continuum of care
 Discussed physician’s recommendations with patients and families and coordinated the
appropriate discharge plan that addressed the patient’s medical needs
 Worked with patient financial assistance and insurance providers to verify and apply for
coverage
 Worked with the healthy families’ team and enrolled the mother and newborns in the
program
 Ensured appropriate levels of care post discharge from the hospital

4. SKILLS:
:
Microsoft Word, Excel, Power Point, medical terminology and insurance coverage
Education:
New York Institute of Technology Dates: 1997-1999
Degree: Bachelor of Science
Major: Sociology
Westchester Community College Dates: 1995- 1996
Associated degree- Paralegal