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Running head: OBJECT ORIENTED METHODS CS377 1
Object Oriented Methods
Jim Richardson
Individual Project: Phase 5
Object-Oriented Design Revision
CS377
Professor J. Williams
Colorado Technical University
June 22, 2014
OBJECT ORIENTED METHODS CS377 2
Table of Contents
Creating Use Case Diagrams – Phase 1.......................................................................................... 3
Enterprise description ................................................................................................................. 3
Project description....................................................................................................................... 4
Use Case Diagram....................................................................................................................... 5
Updated Use Case Diagram: Reflects the addition of an outside order-review agency......... 6
Use Case narrative ...................................................................................................................... 7
Creating Class Diagrams – Phase 2 .............................................................................................. 12
Updated Class Diagram ............................................................................................................ 13
Updated Class Diagram: Reflects the addition of an outside order-review agency ............. 14
Sequence and Collaboration Diagrams – Phase 3......................................................................... 15
Sequence Diagram .................................................................................................................... 15
Updated Sequence Diagram...................................................................................................... 17
Updated Sequence Diagram: Reflects addition of third party access ................................... 18
Updated Sequence Diagram: Reflects addition of third party access ................................... 19
Collaboration Diagram.............................................................................................................. 20
Updated Collaboration Diagram............................................................................................... 21
Updated Collaboration Diagram: Reflects addition of third party access ............................ 22
State Transition Diagrams and Activity Diagrams – Phase 4....................................................... 24
State Transition Diagram 1:...................................................................................................... 24
State Transition Diagram 2:...................................................................................................... 25
Updated State Transition Diagram: Reflects addition of third party access ......................... 26
Activity Diagram 1: .................................................................................................................. 27
Activity Diagram 2: .................................................................................................................. 28
Updated Activity Diagram: Reflects addition of third party access ..................................... 29
Object-Oriented Design Revision – Phase 5................................................................................. 30
Object-Oriented Recap:............................................................................................................. 30
Change Control Documentation: .............................................................................................. 32
References:.................................................................................................................................... 33
OBJECT ORIENTED METHODS CS377 3
Creating Use Case Diagrams – Phase 1
Enterprise description
With the onslaught of high definition televisions and the demand for high definition
sound, a family owned dealer inaugurated commercial service by providing the Kansas City,
Missouri metro area with high quality, high definition audio components and accessories at
reasonable prices. Established in 1999, respective family owned dealer adapted a moniker,
becoming JaGR’s Refined Sound and Kansas City’s leading source for quality audio
components. Witnessing an immediate growth in cliental and business interactions, JaGR’s
Refined Sound expanded their inventory and warehouse to accommodate the metro area’s
demand for superior components. Two short years later, in 2001, JaGR’s Refined Sound opened
their second location, to better serve the growing client base, as well as an effort to increase their
product lines and inventory. As of 2014, six franchised locations serve the Kansas City and
surrounding areas. In light of recent e-commerce growth and intentions of serving global
markets, JaGR’s Refined Sound aspires to capitalize upon the convenience of ordering-from
home and e-commerce success. Therefore, in order to increase revenue and cliental, JaGR’s
Refined Sound launches an online ordering project. Essentially, through a series of “requests for
proposals”, JaGR’s Refined Sound establishes a report with R3 Technology, and initializes a
contract to commence web development. Fundamentally, JaGR’s Refined Sound will offer the
same service and products online, as they do in store. However, in order to maximize simplicity
and minimize complexity of ordering options, JaGR’s Refined Sound’s online ordering system
will only accept credit cards as payment. Before commencing development of JaGR’s Refined
Sound’s, R3 Technology and JaGR’s Refined Sound will inaugurate a brainstorming session,
complete with diagrams, to ensure the system will function as intended. Therefore, by adhering
OBJECT ORIENTED METHODS CS377 4
to industry standards, R3 Technology and JaGR’s Refined Sound will launch with Unified
Modeling Language (UML) Use Case Diagrams.
Project description
Essentially, JaGR’s Refined Sound will implement an online ordering system, so that
customers, locally and globally, will be able to order high quality, high definition audio
components and accessories from the comfort of their home. Principally, JaGR’s Refined
Sound’s online ordering system will only accept credit card payments. The online ordering
system will consist of a secure website portal, which will provide the customer with peace of
mind as they shop online, place items into their virtual shopping cart, enter their credit card
information, update payment or order entries, and place and view their order. The online
ordering system will be simple in the fact that customer payments will appear in JaGR’s Refined
Sound’s online account. Once the payment processes and posts onto JaGR’s Refined Sound’s
online account, the order manager will be able to review respective customer’s order and manage
the process by notifying warehouse attendants of which products to prepare for shipment.
Additionally, JaGR’s Refined Sound’s online ordering system will provide the ordering manager
with options to view an order and corresponding payment entry, and delete orders and
corresponding payment entries as necessary. Meanwhile, the warehouse attendant will be able to
view the order to verify that all items and the order are accurate, as well as to ensure posted
payment correlates with the corresponding order.
OBJECT ORIENTED METHODS CS377 5
Use Case Diagram
OBJECT ORIENTED METHODS CS377 6
Updated Use Case Diagram: Reflects the addition of an outside order-review agency
OBJECT ORIENTED METHODS CS377 7
Use Case narrative
Use Case: Create an order
Section Main
Actors Customer and Employee
Purpose The purpose of the Use Case “Creating an order” emerges as a
function that provides a customer with an opportunity to place
desired item(s) into their virtual shopping cart. Thus formally
creating an order
Overview Once the item(s) enter the shopping cart, the system reviews the
current inventory to ensure availability. If respective item(s) are
available, the system de-allocates the item(s) from inventory and
retains the desired item(s) until the customer enters payment
information.
Typical course of events The customer browses through the selection of products, selects the
products by placing them into the virtual shopping cart. The
customer repeats this process until there are no more desired items
left to purchase. As each item enters the shopping cart, the system
verifies inventory, de-allocates respective item(s) from current
inventory, and retains the item(s) in the shopping cart to guarantee
availability to the customer. Once the customer is ready to check
out, they progress to the “enter payment” screen by clicking “check
out”.
System response The system accepts item(s) into the virtual shopping cart, de-
allocates item(s) from current inventory, and retains desired item(s)
until the customer enters payment information.
Alternative courses An error could occur during the ordering process; such as the
shopping cart fails to retain the item(s) until the customer enters
payment information, in which the customer could contact the
nearest store and speak with an employee. Once a customer contacts
and communicates with an employee, an employee is capable of
manually overriding the system by entering the order from the server
side.
System response Initially, an error could indicate that the shopping cart does not
recognize an item in the shopping cart, and would then not de-
allocate or retain the item(s). Once the system experiences employ
override, on the server side, the system would reflect the order by
de-allocating and retaining the item(s) until payment information is
entered.
Use Case: Enter payment information
Section Main
Actors Customer and Employee
Purpose The “Enter payment information” process provides a customer with
OBJECT ORIENTED METHODS CS377 8
an opportunity to enter their credit card information to finalize the
purchase of the item(s) they placed into their virtual shopping cart.
Once purchased, the item(s) will be available to prepare for
shipment or picked-up by the customer.
Overview Essentially, the “Enter payment information” process guarantees that
the desired item(s) are available and the de-allocation from
inventory is successful. Principally, the “Enter payment
information” is a secure connection that allows the customer to enter
their credit card information and accepts their form of payment for
desired products. .
Typical course of events The typical course of action is the system progresses from the virtual
shopping cart screen to the “Enter payment information” screen so
that the customer is able to enter their credit card information. Once
the customer enters credit card information, the system verifies the
credit card information, verifies available inventory, and removes
desired amount of items from the available inventory. Then the
system sends a confirmation number to the customer, verifying the
process is complete. Meanwhile, the system notifies the Order
Manager that a customer has placed an order.
System response The system secures a portal, presents the “enter payment
information” screen, allows a customer to enter credit card
information, verifies credit card, verifies inventory, charges credit
card, returns a confirmation number to the customer, and then
notifies that an order is available for review.
Alternative courses The system could encounter an error when validating the credit card
or verifying inventory, to which the system would issue an error
message and contact information so that the customer could contact
the corresponding store for over the phone ordering by an employee
manually entering the credit card information from the server side by
accessing the “Update payment entry” option.
System response In the event that the system is unable to verify credit card
information or verify available inventory, the system will notify both
the customer and the Order Manager of the corresponding error.
Once the error message appears, the customer has the option of
contacting the store so that an employee can manually enter the data
from the server side by accessing the “Update payment entry”
option.
Use Case: Update payment entry
Section Main
Actors Customer and Order Manager
Purpose The purpose of the “Update payment entry” action is so that a
customer or Order Manager is able to either enter new credit card
information or re-enter preexisting credit card information when an
OBJECT ORIENTED METHODS CS377 9
error occurs during the initial attempt.
Overview During the ordering process, and before submitting the order, the
system will offer an opportunity to the customer to change or re-
enter their credit card information. Additionally, the “Update
payment entry” will be an option, from the server side, for the Order
Manager to enter the credit card information manually into the
system when a customer has an issue or the system malfunctions on
the client side.
Typical course of events The system secures a portal, presents the “enter payment
information” screen, allows a customer to enter credit card
information, verifies credit card, verifies inventory, presents the
option to “Update payment entry” by allowing the customer to
change or re-enter credit card information. Then the “enter payment
information” or “Update payment entry” action charges the
corresponding credit card, returns a confirmation number to the
customer, and notifies the corresponding location that an order is
available for review. Additionally, the “Update payment entry”
option provides the Order Manager with an opportunity to enter the
credit card information manually from the server side.
System response The system secures a portal, presents the “enter payment
information” screen, allows a customer to enter credit card
information, verifies credit card, verifies inventory, presents the
option to “Update payment entry” by allowing the customer to
change or re-enter credit card information. Then the “Update
payment entry” charges credit card, returns a confirmation number
to the customer, and then notifies the corresponding location that an
order is available for review.
Alternative courses The system could encounter an error when validating the credit card
or verifying inventory, to which the system would issue an error
message and contact information so that the customer could contact
the corresponding store for over-the-phone ordering. Once the
customer contacts the corresponding Order Manager, the system will
present an option for the Order Manager to enter the credit card
information manually from the server side by accessing the “Update
payment entry” option.
System response The system would return an error message, complete with contact
information, to the customer and notify the corresponding Order
Manager that an error occurred during credit card or inventory
verification. Once the error message appears, the customer has the
option of contacting the store so that an Order Manager can
manually enter the data from the server side. Once the Order
Manager manually updates the payment entry, the system will verify
the credit card information and available inventory. Then the
“Update payment entry” option will charge the credit card and return
confirmation to the customer.
OBJECT ORIENTED METHODS CS377 10
Use Case: View an order and payment entry
Section Main
Actors Customer, Employee, and outside Order Review and Survey Agency
Purpose The purpose of the “View an order and payment entry” option is so
that the customer can review their complete recent order and
payment entry. Additionally, the “View an order and payment entry”
provides an employee with an opportunity to verify payment and
confirm which product(s) to prepare for shipment to the
corresponding customer. Furthermore, by allowing a third party
access to the “View and order and payment entry” use case, the third
party “Order Review and Survey Agency” can accurately track
products sold and compile a list of most sold items, as well as relate
this information back to JaGR’s Refined Sound, to which will
provide adequate and precise market research. Additionally, this
market research will aid JaGR’s Refined Sound in determining price
points for products.
Overview The system will store the most recent order for review by the
customer, employee, and third party survey agency. After placing
the order, the system will return an order confirmation to the
corresponding location so that an employee can verify processed
payment for products. The confirmation will serve as a pick-list for
the employee as they prepare items for shipment, as well as a form
for tracking list for survey purposes.
Typical course of events The system stores the most recent order and payment transaction for
review by the customer. Additionally, the system issues an order
confirmation to the corresponding location so that an employee can
verify payment for products and serve as a pick-list. Once the
payment experiences verification, the third party Survey Agency
will be able to collect the data of products sold, to which will aid in
generating an accurate survey that will indicate the most sold, least
sold, and average product movement. This report will assist JaGR’s
Refined Sound in determining and adjusting prices according to
market research.
System response The system will store each customer’s recent and open order,
complete with payment verification. Upon request, the system will
display order and payment details to both the customer and an
employee. The system will provide both customer and employee
with options to print the “View an order and payment entry” screen
for personal records and to serve as a pick-list. After receiving
payment, the system will make the list of products sold available for
review by the outside third party survey agency.
Alternative courses The system could encounter an error during the storing or displaying
process of an order entry. The system could fail to release the list of
products sold or refuse third party views.
System response In the event that an error occurs, the system will issue an error
message to the corresponding parties (i.e. employee, customer,
OBJECT ORIENTED METHODS CS377 11
and/or third party survey agency), stating that the corresponding
entry or list is irretrievable.
Use Case: Delete an order and payment entry
Section Main
Actors Order Manager
Purpose The purpose of the “Delete an order and payment entry” is so that an
Order Manager can delete an order if the item is no longer available
or the customer cancels or returns an item.
Overview In the event that a customer decides to cancel an order or return an
item, or an item is not available, an Order Manager can return the
funds to the customer’s credit card and delete the entry from the
system so that the credit card does not experience additional or
accidental charges. In addition, the “Delete an order and payment
entry” option allows Order Managers to clean out the system by
removing outdated and archaic orders or expired credit card entries.
Typical course of events The system will offer an option to organize order entries by
ascending or descending order by date and credit card expiration
date. Once all entries experience sorting by predetermined order, an
Order Manager can view each entry and delete entries as necessary.
Once an Order Manager deletes an entry, the entry is removed from
the system’s memory and database.
System response The system presents a sorted list of entries and allows options of
deletion. Once an entry is deleted, the system reclaims the
corresponding space in memory and shifts the subsequent entries up
one space, per deleted entry.
Alternative courses An error could occur during the deletion process, to which would
leave partial information on the system’s memory and in the
database, causing the subsequent entries to shift up and assume the
previous entry’s partial data.
System response The system shifts partial data up one space in memory, combining
the intended deleted data with saved data, causing inaccuracies
within the remaining entries. In the event that this instance occurs,
the Order Manager must realign the database manually by deleting
the residual information and realigning the entries.
OBJECT ORIENTED METHODS CS377 12
Creating Class Diagrams – Phase 2
In light of manual processes performed, below is an updated Class Diagram that illustrates the
removal of unnecessary elements, such as the Warehouse Attendant and Order Manager.
OBJECT ORIENTED METHODS CS377 13
Updated Class Diagram
OBJECT ORIENTED METHODS CS377 14
Updated Class Diagram: Reflects the addition of an outside order-review agency
OBJECT ORIENTED METHODS CS377 15
Sequence and Collaboration Diagrams – Phase 3
Sequence Diagram
OBJECT ORIENTED METHODS CS377 16
OBJECT ORIENTED METHODS CS377 17
Updated Sequence Diagram
OBJECT ORIENTED METHODS CS377 18
Updated Sequence Diagram: Reflects addition of third party access
OBJECT ORIENTED METHODS CS377 19
Updated Sequence Diagram: Reflects addition of third party access
OBJECT ORIENTED METHODS CS377 20
Collaboration Diagram
OBJECT ORIENTED METHODS CS377 21
Updated Collaboration Diagram
OBJECT ORIENTED METHODS CS377 22
Updated Collaboration Diagram: Reflects addition of third party access
OBJECT ORIENTED METHODS CS377 23
OBJECT ORIENTED METHODS CS377 24
State Transition Diagrams and Activity Diagrams – Phase 4
State Transition Diagram 1:
OBJECT ORIENTED METHODS CS377 25
State Transition Diagram 2:
OBJECT ORIENTED METHODS CS377 26
Updated State Transition Diagram: Reflects addition of third party access
OBJECT ORIENTED METHODS CS377 27
Activity Diagram 1:
OBJECT ORIENTED METHODS CS377 28
Activity Diagram 2:
OBJECT ORIENTED METHODS CS377 29
Updated Activity Diagram: Reflects addition of third party access
OBJECT ORIENTED METHODS CS377 30
Object-Oriented DesignRevision – Phase 5
Object-Oriented Recap:
Object Management Group (OMG) created the Unified Modeling Language (UML) to
increase uniformity and standardize the process of creating graphical representations, otherwise
known as diagrams, for illustrating various system processes, relationships between processes,
and sequential order or general flow of processes. Incorporating UML into the development life
cycle is a sure method of increasing comprehension and providing an avenue for gaining
immediate awareness of system or software processes. Fundamentally, incorporating UML
assists development by providing an avenue or medium for pseudocode and actual program code
to emerge (Davoren, 2011). Therefore, in light of the fact that pseudocode and actual coded
attributes and methods materialize within the diagramming processes, UML diagram
conventions is beneficial and aids in software or systems development.
From a personal perspective, incorporating UML as the foundation for development of
JaGR’s Refined Sound’s online website and ordering system enhances the process of future
system development. Essentially, by designing and utilizing Use Case Diagrams, we have a
better perspective of the intended processes. First, incorporating the Use Case Diagram allows us
to obtain a high-level view of the proposed system and accurately determine the Use Case
scenarios that are necessary for achieving the intended results. Second, integrating the
subsequent level of diagrams, the Class Diagrams, provides the developer with an avenue to
determine the methods, attributes, and relationships between the actual objects or classes.
Furthermore, by assimilating the Class Diagram we are able to preemptively determine the
variables, method designations, and corresponding attributes for coding the program, as well as
discover applicability of classes and relationships between classes or determine general
OBJECT ORIENTED METHODS CS377 31
applicability and functionality of each individual class. Third, as we develop the Sequence
diagram, we can determine the sequential order of processes adequately, to which will aid in
formulating and calling the methods, in correct sequential order, within the actual program
during the software or system development process. Furthermore, the Sequence Diagram will
provide an avenue for discovering additional requirements or reasons to eliminate redundant
methods or processes.
Next, the Collaboration diagram is beneficial and enhances the development process by
providing an additional perspective of the general flow of processes. Additionally, the
Collaboration diagram enhances the development process by providing a lower-level view of
relationships between classes. Fourth, the State Transition provides an overarching view of how
the system will interact with the predetermined processes, as well as indicate criterion that causes
the system to transition from one state to the next, resulting in an immediate awareness of the
parameters required. Lastly, the Activity Diagram emerges as a beneficial implementation
because of lower-level view of process flow. By incorporating the Activity Diagram, we can
determine the actual flow of the program, from one process to another. Furthermore, in light of
the fact that the Activity Diagram encompasses decisional elements, we can gain supplemental
insight as to how the system should function when options emerge, such as continue or
terminate. Generally, all six diagrams are an integral portion of the design process because each
provides variant perspectives of the system, as well as variant views of how the system should
function. Therefore, from personal sentiments, each diagram has a specific purpose and function,
to which all serve one purpose, ensuring the system has an adequate foundation of research and
information through exposing the system from different perspectives.
OBJECT ORIENTED METHODS CS377 32
Change Control Documentation:
Change Control
Original Information Changes Made Location of Change Reason for Change
Class Diagram
contained Customer,
Order Manager,
Warehouse
Attendant, Payment
Information,
Inventory, and
Product classes
Eliminated Order
Manager and
Warehouse Attendant
Class Diagram (p. 13) Because the Order
Manager and
Warehouse Attendant
performed manual
processes, it is
essential that we
eliminate manual
processes because the
system does not
perform these
functions
automatically or from
a program perspective
The original diagram
included Customer,
Create Order, Verify
Inventory, and Enter
Payment
Information
Modify Create Order,
View Inventory, and
Enter Payment
Information objects to
reflect objects instead
of processes
Sequence Diagram (p.
17)
Change was necessary
because the original
information indicated
processes instead of
designating objects
OBJECT ORIENTED METHODS CS377 33
References:
Davoren, J. (2011, November 15). What are the benefits of uml? Retrieved from Demand Media
website: http://www.ehow.com/info_12198566_benefits-uml.html

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Jim richardson oom cs377 phase 5 ip (2)

  • 1. Running head: OBJECT ORIENTED METHODS CS377 1 Object Oriented Methods Jim Richardson Individual Project: Phase 5 Object-Oriented Design Revision CS377 Professor J. Williams Colorado Technical University June 22, 2014
  • 2. OBJECT ORIENTED METHODS CS377 2 Table of Contents Creating Use Case Diagrams – Phase 1.......................................................................................... 3 Enterprise description ................................................................................................................. 3 Project description....................................................................................................................... 4 Use Case Diagram....................................................................................................................... 5 Updated Use Case Diagram: Reflects the addition of an outside order-review agency......... 6 Use Case narrative ...................................................................................................................... 7 Creating Class Diagrams – Phase 2 .............................................................................................. 12 Updated Class Diagram ............................................................................................................ 13 Updated Class Diagram: Reflects the addition of an outside order-review agency ............. 14 Sequence and Collaboration Diagrams – Phase 3......................................................................... 15 Sequence Diagram .................................................................................................................... 15 Updated Sequence Diagram...................................................................................................... 17 Updated Sequence Diagram: Reflects addition of third party access ................................... 18 Updated Sequence Diagram: Reflects addition of third party access ................................... 19 Collaboration Diagram.............................................................................................................. 20 Updated Collaboration Diagram............................................................................................... 21 Updated Collaboration Diagram: Reflects addition of third party access ............................ 22 State Transition Diagrams and Activity Diagrams – Phase 4....................................................... 24 State Transition Diagram 1:...................................................................................................... 24 State Transition Diagram 2:...................................................................................................... 25 Updated State Transition Diagram: Reflects addition of third party access ......................... 26 Activity Diagram 1: .................................................................................................................. 27 Activity Diagram 2: .................................................................................................................. 28 Updated Activity Diagram: Reflects addition of third party access ..................................... 29 Object-Oriented Design Revision – Phase 5................................................................................. 30 Object-Oriented Recap:............................................................................................................. 30 Change Control Documentation: .............................................................................................. 32 References:.................................................................................................................................... 33
  • 3. OBJECT ORIENTED METHODS CS377 3 Creating Use Case Diagrams – Phase 1 Enterprise description With the onslaught of high definition televisions and the demand for high definition sound, a family owned dealer inaugurated commercial service by providing the Kansas City, Missouri metro area with high quality, high definition audio components and accessories at reasonable prices. Established in 1999, respective family owned dealer adapted a moniker, becoming JaGR’s Refined Sound and Kansas City’s leading source for quality audio components. Witnessing an immediate growth in cliental and business interactions, JaGR’s Refined Sound expanded their inventory and warehouse to accommodate the metro area’s demand for superior components. Two short years later, in 2001, JaGR’s Refined Sound opened their second location, to better serve the growing client base, as well as an effort to increase their product lines and inventory. As of 2014, six franchised locations serve the Kansas City and surrounding areas. In light of recent e-commerce growth and intentions of serving global markets, JaGR’s Refined Sound aspires to capitalize upon the convenience of ordering-from home and e-commerce success. Therefore, in order to increase revenue and cliental, JaGR’s Refined Sound launches an online ordering project. Essentially, through a series of “requests for proposals”, JaGR’s Refined Sound establishes a report with R3 Technology, and initializes a contract to commence web development. Fundamentally, JaGR’s Refined Sound will offer the same service and products online, as they do in store. However, in order to maximize simplicity and minimize complexity of ordering options, JaGR’s Refined Sound’s online ordering system will only accept credit cards as payment. Before commencing development of JaGR’s Refined Sound’s, R3 Technology and JaGR’s Refined Sound will inaugurate a brainstorming session, complete with diagrams, to ensure the system will function as intended. Therefore, by adhering
  • 4. OBJECT ORIENTED METHODS CS377 4 to industry standards, R3 Technology and JaGR’s Refined Sound will launch with Unified Modeling Language (UML) Use Case Diagrams. Project description Essentially, JaGR’s Refined Sound will implement an online ordering system, so that customers, locally and globally, will be able to order high quality, high definition audio components and accessories from the comfort of their home. Principally, JaGR’s Refined Sound’s online ordering system will only accept credit card payments. The online ordering system will consist of a secure website portal, which will provide the customer with peace of mind as they shop online, place items into their virtual shopping cart, enter their credit card information, update payment or order entries, and place and view their order. The online ordering system will be simple in the fact that customer payments will appear in JaGR’s Refined Sound’s online account. Once the payment processes and posts onto JaGR’s Refined Sound’s online account, the order manager will be able to review respective customer’s order and manage the process by notifying warehouse attendants of which products to prepare for shipment. Additionally, JaGR’s Refined Sound’s online ordering system will provide the ordering manager with options to view an order and corresponding payment entry, and delete orders and corresponding payment entries as necessary. Meanwhile, the warehouse attendant will be able to view the order to verify that all items and the order are accurate, as well as to ensure posted payment correlates with the corresponding order.
  • 5. OBJECT ORIENTED METHODS CS377 5 Use Case Diagram
  • 6. OBJECT ORIENTED METHODS CS377 6 Updated Use Case Diagram: Reflects the addition of an outside order-review agency
  • 7. OBJECT ORIENTED METHODS CS377 7 Use Case narrative Use Case: Create an order Section Main Actors Customer and Employee Purpose The purpose of the Use Case “Creating an order” emerges as a function that provides a customer with an opportunity to place desired item(s) into their virtual shopping cart. Thus formally creating an order Overview Once the item(s) enter the shopping cart, the system reviews the current inventory to ensure availability. If respective item(s) are available, the system de-allocates the item(s) from inventory and retains the desired item(s) until the customer enters payment information. Typical course of events The customer browses through the selection of products, selects the products by placing them into the virtual shopping cart. The customer repeats this process until there are no more desired items left to purchase. As each item enters the shopping cart, the system verifies inventory, de-allocates respective item(s) from current inventory, and retains the item(s) in the shopping cart to guarantee availability to the customer. Once the customer is ready to check out, they progress to the “enter payment” screen by clicking “check out”. System response The system accepts item(s) into the virtual shopping cart, de- allocates item(s) from current inventory, and retains desired item(s) until the customer enters payment information. Alternative courses An error could occur during the ordering process; such as the shopping cart fails to retain the item(s) until the customer enters payment information, in which the customer could contact the nearest store and speak with an employee. Once a customer contacts and communicates with an employee, an employee is capable of manually overriding the system by entering the order from the server side. System response Initially, an error could indicate that the shopping cart does not recognize an item in the shopping cart, and would then not de- allocate or retain the item(s). Once the system experiences employ override, on the server side, the system would reflect the order by de-allocating and retaining the item(s) until payment information is entered. Use Case: Enter payment information Section Main Actors Customer and Employee Purpose The “Enter payment information” process provides a customer with
  • 8. OBJECT ORIENTED METHODS CS377 8 an opportunity to enter their credit card information to finalize the purchase of the item(s) they placed into their virtual shopping cart. Once purchased, the item(s) will be available to prepare for shipment or picked-up by the customer. Overview Essentially, the “Enter payment information” process guarantees that the desired item(s) are available and the de-allocation from inventory is successful. Principally, the “Enter payment information” is a secure connection that allows the customer to enter their credit card information and accepts their form of payment for desired products. . Typical course of events The typical course of action is the system progresses from the virtual shopping cart screen to the “Enter payment information” screen so that the customer is able to enter their credit card information. Once the customer enters credit card information, the system verifies the credit card information, verifies available inventory, and removes desired amount of items from the available inventory. Then the system sends a confirmation number to the customer, verifying the process is complete. Meanwhile, the system notifies the Order Manager that a customer has placed an order. System response The system secures a portal, presents the “enter payment information” screen, allows a customer to enter credit card information, verifies credit card, verifies inventory, charges credit card, returns a confirmation number to the customer, and then notifies that an order is available for review. Alternative courses The system could encounter an error when validating the credit card or verifying inventory, to which the system would issue an error message and contact information so that the customer could contact the corresponding store for over the phone ordering by an employee manually entering the credit card information from the server side by accessing the “Update payment entry” option. System response In the event that the system is unable to verify credit card information or verify available inventory, the system will notify both the customer and the Order Manager of the corresponding error. Once the error message appears, the customer has the option of contacting the store so that an employee can manually enter the data from the server side by accessing the “Update payment entry” option. Use Case: Update payment entry Section Main Actors Customer and Order Manager Purpose The purpose of the “Update payment entry” action is so that a customer or Order Manager is able to either enter new credit card information or re-enter preexisting credit card information when an
  • 9. OBJECT ORIENTED METHODS CS377 9 error occurs during the initial attempt. Overview During the ordering process, and before submitting the order, the system will offer an opportunity to the customer to change or re- enter their credit card information. Additionally, the “Update payment entry” will be an option, from the server side, for the Order Manager to enter the credit card information manually into the system when a customer has an issue or the system malfunctions on the client side. Typical course of events The system secures a portal, presents the “enter payment information” screen, allows a customer to enter credit card information, verifies credit card, verifies inventory, presents the option to “Update payment entry” by allowing the customer to change or re-enter credit card information. Then the “enter payment information” or “Update payment entry” action charges the corresponding credit card, returns a confirmation number to the customer, and notifies the corresponding location that an order is available for review. Additionally, the “Update payment entry” option provides the Order Manager with an opportunity to enter the credit card information manually from the server side. System response The system secures a portal, presents the “enter payment information” screen, allows a customer to enter credit card information, verifies credit card, verifies inventory, presents the option to “Update payment entry” by allowing the customer to change or re-enter credit card information. Then the “Update payment entry” charges credit card, returns a confirmation number to the customer, and then notifies the corresponding location that an order is available for review. Alternative courses The system could encounter an error when validating the credit card or verifying inventory, to which the system would issue an error message and contact information so that the customer could contact the corresponding store for over-the-phone ordering. Once the customer contacts the corresponding Order Manager, the system will present an option for the Order Manager to enter the credit card information manually from the server side by accessing the “Update payment entry” option. System response The system would return an error message, complete with contact information, to the customer and notify the corresponding Order Manager that an error occurred during credit card or inventory verification. Once the error message appears, the customer has the option of contacting the store so that an Order Manager can manually enter the data from the server side. Once the Order Manager manually updates the payment entry, the system will verify the credit card information and available inventory. Then the “Update payment entry” option will charge the credit card and return confirmation to the customer.
  • 10. OBJECT ORIENTED METHODS CS377 10 Use Case: View an order and payment entry Section Main Actors Customer, Employee, and outside Order Review and Survey Agency Purpose The purpose of the “View an order and payment entry” option is so that the customer can review their complete recent order and payment entry. Additionally, the “View an order and payment entry” provides an employee with an opportunity to verify payment and confirm which product(s) to prepare for shipment to the corresponding customer. Furthermore, by allowing a third party access to the “View and order and payment entry” use case, the third party “Order Review and Survey Agency” can accurately track products sold and compile a list of most sold items, as well as relate this information back to JaGR’s Refined Sound, to which will provide adequate and precise market research. Additionally, this market research will aid JaGR’s Refined Sound in determining price points for products. Overview The system will store the most recent order for review by the customer, employee, and third party survey agency. After placing the order, the system will return an order confirmation to the corresponding location so that an employee can verify processed payment for products. The confirmation will serve as a pick-list for the employee as they prepare items for shipment, as well as a form for tracking list for survey purposes. Typical course of events The system stores the most recent order and payment transaction for review by the customer. Additionally, the system issues an order confirmation to the corresponding location so that an employee can verify payment for products and serve as a pick-list. Once the payment experiences verification, the third party Survey Agency will be able to collect the data of products sold, to which will aid in generating an accurate survey that will indicate the most sold, least sold, and average product movement. This report will assist JaGR’s Refined Sound in determining and adjusting prices according to market research. System response The system will store each customer’s recent and open order, complete with payment verification. Upon request, the system will display order and payment details to both the customer and an employee. The system will provide both customer and employee with options to print the “View an order and payment entry” screen for personal records and to serve as a pick-list. After receiving payment, the system will make the list of products sold available for review by the outside third party survey agency. Alternative courses The system could encounter an error during the storing or displaying process of an order entry. The system could fail to release the list of products sold or refuse third party views. System response In the event that an error occurs, the system will issue an error message to the corresponding parties (i.e. employee, customer,
  • 11. OBJECT ORIENTED METHODS CS377 11 and/or third party survey agency), stating that the corresponding entry or list is irretrievable. Use Case: Delete an order and payment entry Section Main Actors Order Manager Purpose The purpose of the “Delete an order and payment entry” is so that an Order Manager can delete an order if the item is no longer available or the customer cancels or returns an item. Overview In the event that a customer decides to cancel an order or return an item, or an item is not available, an Order Manager can return the funds to the customer’s credit card and delete the entry from the system so that the credit card does not experience additional or accidental charges. In addition, the “Delete an order and payment entry” option allows Order Managers to clean out the system by removing outdated and archaic orders or expired credit card entries. Typical course of events The system will offer an option to organize order entries by ascending or descending order by date and credit card expiration date. Once all entries experience sorting by predetermined order, an Order Manager can view each entry and delete entries as necessary. Once an Order Manager deletes an entry, the entry is removed from the system’s memory and database. System response The system presents a sorted list of entries and allows options of deletion. Once an entry is deleted, the system reclaims the corresponding space in memory and shifts the subsequent entries up one space, per deleted entry. Alternative courses An error could occur during the deletion process, to which would leave partial information on the system’s memory and in the database, causing the subsequent entries to shift up and assume the previous entry’s partial data. System response The system shifts partial data up one space in memory, combining the intended deleted data with saved data, causing inaccuracies within the remaining entries. In the event that this instance occurs, the Order Manager must realign the database manually by deleting the residual information and realigning the entries.
  • 12. OBJECT ORIENTED METHODS CS377 12 Creating Class Diagrams – Phase 2 In light of manual processes performed, below is an updated Class Diagram that illustrates the removal of unnecessary elements, such as the Warehouse Attendant and Order Manager.
  • 13. OBJECT ORIENTED METHODS CS377 13 Updated Class Diagram
  • 14. OBJECT ORIENTED METHODS CS377 14 Updated Class Diagram: Reflects the addition of an outside order-review agency
  • 15. OBJECT ORIENTED METHODS CS377 15 Sequence and Collaboration Diagrams – Phase 3 Sequence Diagram
  • 17. OBJECT ORIENTED METHODS CS377 17 Updated Sequence Diagram
  • 18. OBJECT ORIENTED METHODS CS377 18 Updated Sequence Diagram: Reflects addition of third party access
  • 19. OBJECT ORIENTED METHODS CS377 19 Updated Sequence Diagram: Reflects addition of third party access
  • 20. OBJECT ORIENTED METHODS CS377 20 Collaboration Diagram
  • 21. OBJECT ORIENTED METHODS CS377 21 Updated Collaboration Diagram
  • 22. OBJECT ORIENTED METHODS CS377 22 Updated Collaboration Diagram: Reflects addition of third party access
  • 24. OBJECT ORIENTED METHODS CS377 24 State Transition Diagrams and Activity Diagrams – Phase 4 State Transition Diagram 1:
  • 25. OBJECT ORIENTED METHODS CS377 25 State Transition Diagram 2:
  • 26. OBJECT ORIENTED METHODS CS377 26 Updated State Transition Diagram: Reflects addition of third party access
  • 27. OBJECT ORIENTED METHODS CS377 27 Activity Diagram 1:
  • 28. OBJECT ORIENTED METHODS CS377 28 Activity Diagram 2:
  • 29. OBJECT ORIENTED METHODS CS377 29 Updated Activity Diagram: Reflects addition of third party access
  • 30. OBJECT ORIENTED METHODS CS377 30 Object-Oriented DesignRevision – Phase 5 Object-Oriented Recap: Object Management Group (OMG) created the Unified Modeling Language (UML) to increase uniformity and standardize the process of creating graphical representations, otherwise known as diagrams, for illustrating various system processes, relationships between processes, and sequential order or general flow of processes. Incorporating UML into the development life cycle is a sure method of increasing comprehension and providing an avenue for gaining immediate awareness of system or software processes. Fundamentally, incorporating UML assists development by providing an avenue or medium for pseudocode and actual program code to emerge (Davoren, 2011). Therefore, in light of the fact that pseudocode and actual coded attributes and methods materialize within the diagramming processes, UML diagram conventions is beneficial and aids in software or systems development. From a personal perspective, incorporating UML as the foundation for development of JaGR’s Refined Sound’s online website and ordering system enhances the process of future system development. Essentially, by designing and utilizing Use Case Diagrams, we have a better perspective of the intended processes. First, incorporating the Use Case Diagram allows us to obtain a high-level view of the proposed system and accurately determine the Use Case scenarios that are necessary for achieving the intended results. Second, integrating the subsequent level of diagrams, the Class Diagrams, provides the developer with an avenue to determine the methods, attributes, and relationships between the actual objects or classes. Furthermore, by assimilating the Class Diagram we are able to preemptively determine the variables, method designations, and corresponding attributes for coding the program, as well as discover applicability of classes and relationships between classes or determine general
  • 31. OBJECT ORIENTED METHODS CS377 31 applicability and functionality of each individual class. Third, as we develop the Sequence diagram, we can determine the sequential order of processes adequately, to which will aid in formulating and calling the methods, in correct sequential order, within the actual program during the software or system development process. Furthermore, the Sequence Diagram will provide an avenue for discovering additional requirements or reasons to eliminate redundant methods or processes. Next, the Collaboration diagram is beneficial and enhances the development process by providing an additional perspective of the general flow of processes. Additionally, the Collaboration diagram enhances the development process by providing a lower-level view of relationships between classes. Fourth, the State Transition provides an overarching view of how the system will interact with the predetermined processes, as well as indicate criterion that causes the system to transition from one state to the next, resulting in an immediate awareness of the parameters required. Lastly, the Activity Diagram emerges as a beneficial implementation because of lower-level view of process flow. By incorporating the Activity Diagram, we can determine the actual flow of the program, from one process to another. Furthermore, in light of the fact that the Activity Diagram encompasses decisional elements, we can gain supplemental insight as to how the system should function when options emerge, such as continue or terminate. Generally, all six diagrams are an integral portion of the design process because each provides variant perspectives of the system, as well as variant views of how the system should function. Therefore, from personal sentiments, each diagram has a specific purpose and function, to which all serve one purpose, ensuring the system has an adequate foundation of research and information through exposing the system from different perspectives.
  • 32. OBJECT ORIENTED METHODS CS377 32 Change Control Documentation: Change Control Original Information Changes Made Location of Change Reason for Change Class Diagram contained Customer, Order Manager, Warehouse Attendant, Payment Information, Inventory, and Product classes Eliminated Order Manager and Warehouse Attendant Class Diagram (p. 13) Because the Order Manager and Warehouse Attendant performed manual processes, it is essential that we eliminate manual processes because the system does not perform these functions automatically or from a program perspective The original diagram included Customer, Create Order, Verify Inventory, and Enter Payment Information Modify Create Order, View Inventory, and Enter Payment Information objects to reflect objects instead of processes Sequence Diagram (p. 17) Change was necessary because the original information indicated processes instead of designating objects
  • 33. OBJECT ORIENTED METHODS CS377 33 References: Davoren, J. (2011, November 15). What are the benefits of uml? Retrieved from Demand Media website: http://www.ehow.com/info_12198566_benefits-uml.html