QUARTER-3-Module-4.pptx

KENNEDY B. SADORRA - ARBOLEDA NHS - ALCALA, PANGASINAN
GIVING AND FOLLOWING
INSTRUCTION AT THE
WORKPLACE
Agricultural Crop Production 9
QUARTER III – Module 4

Introduction
Following instructions is important
to make tasks simpler, to ensure
things are done effectively, to
eliminate confusion and to save
time. When instructions are properly
followed, things work well.

People who follow instructions
show that they are cooperative,
intelligent and dependable, while
not following instructions can lead
to life and death situations that
may end tragically.

When people do not follow instructions
properly, it can cause chaos and great
frustration in any type of environment. In
order to follow instructions, a person must
listen well, read carefully and ask
questions if necessary. When a person does
not follow instructions, he finds that
finishing tasks is much more difficult.

If a single person on a team does not
adhere to instructions, then the
entire team suffers on some level.
Tasks that are done properly the first
time do not have to be redone, so
one saves time and effort by
following instructions each time a
task is tackled.

DIRECTIONS VS. INSTRUCTIONS
Directions and instructions are
exchanges often used by people in
everyday situations. People
communicate information by giving
directions and instructions. Because of
their almost identical meanings, the two
terms are often used interchangeably.

Both directions and instructions are
used as plurals. They can be
delivered both in an oral and written
manner. The differences between
directions and instructions are
dependent on the context or usage in
a certain situation.

Both directions and instructions act
as guidelines and often appear as a
series of steps or stages. This form
implies that one step must be done
before proceeding to another in
order to complete a task or achieve
a desired result.

Directions tend to be associated with places.
People often ask for directions when trying to
get to a specific geographical location. The
most common directional cues are north, south,
east, west, top, down, left, and right.
Combinations of the abovementioned cues are
possible as well. This accomplishes the main
goal of getting from one specified area or
location to another.

In a different context, directions can also
be considered as orders; both provide
guidance on what to do. In directions, the
manner of delivery is less forceful
compared to that of instructions.
Directions act as general guidelines with an
indication of authority. Additionally,
directions do not provide the doer with the
context and the result of each step or
action.

On the other hand, instructions are
also command or steps needed to
make a particular event happen.
Instructions are concentrated on how
to complete a particular task. They
offer context as well as brief
explanations of the steps and the
succeeding results.

These characteristics give instructions
some educational value and provide the
doer with some understanding of the
component’s importance, which is the
process itself to the effect of the
instructions with all other implied
knowledge. Instructions, unlike directions,
are detailed and hold a tone of authority in
their delivery.

In terms of etymology, “directions”
and “instructions” share Latin roots.
The word “directions,” comes from
“direction,” while “instructions” is
derived from “instructio.”
“Instruction” has a later etymology
from the late Middle English
“instruccio.”

If you are a boss, supervisor or manager,
you are probably used to giving a lot of
directions at work. But if you are not,
you may be someone who mostly takes
instructions from others. To get a task
done properly, there are a few things we
can all do to give and follow directions
more effectively.

TIPS ON GIVING DIRECTIONS:
 Provide context and be specific:
Give all the details. Provide any
background to help that person better
understand the task at hand. Try your
best to be as detailed as you can,
especially when you have a set idea
about how the task should be done.

 Ask politely rather than barking
orders:
Tone of voice can change everything,
especially when telling someone what to
do. Speak at a reasonable volume and use
kind, respectful words. Try to avoid
negative language and don’t forget to say
“please.”

 Offer the other person the
opportunity to ask questions:
Whenever the one receiving the task
is unsure, it’s important that you
allow him time to ask questions. The
better he understands what to do,
the greater chance for a successful
outcome.

 Resist any urge to micromanage:
If you give directions properly, you
should not feel the need to oversee
or micromanage. Instill faith in your
task-doer by letting him do things
without you to the best of his
ability.

 Provide positive feedback and
appropriate gratitude:
When the task is complete, be sure to
affirm the person. This makes your team
member feel respected and trusted. And
give clear, helpful feedback or
constructive criticism if the task was
done improperly.

TIPS ON TAKING DIRECTIONS AND FULFILLING TASKS:
 Actively listen:
Try to listen intently, not just hear. When you
actively listen, you can better understand what
you need to do. Here is a trick that may help:
pretend that there is going to be a quiz after
the conversation. Visually think about what's
being said and maybe even repeat it in your
head.

 Take notes:
Instead of trying to remember
everything, write it down. There
is nothing wrong with keeping
notes; it shows that you are
prepared, organized and want to
do the job correctly.

 Ask questions:
If you are even slightly unsure of
what you are being asked to do,
don’t be afraid to question. Make
sure the other person allows you
the chance to find out all the
needed details to move forward.

 Respond with a good attitude:
Just as the person giving directions
needs to speak respectfully, it is
important to respond respectfully. If
you go into the conversation with a
bad attitude, it is likely that
performing the task will be much
more challenging.

 Before starting the task, make a
checklist:
Whenever there is a job that
requires multiple steps, try
organizing a to-do list. Check things
off as you go to make sure you do not
miss anything. Then when you are
done, be sure to review your work

 Overall, positive communication and
listening are essential when giving and
taking instructions.
For some jobs, following step-by-step
directions is pertinent, but in the case of
working in an office, warehouse,
restaurant, etc., learning how to provide
direction properly and knowing how to take
direction make for a smoother and more
productive work environment.

Giving clear understandable instructions is
one of those things that sounds easy to do
but in real life can actually be more
complex, especially in an office
environment or within a business. Mixed
messages, assumptions and multiple options
mean that the message received might
differ from what we actually meant.

SUMMATIVE ASSESSMENT

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