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Taking it on the Road:
       No Cost
   New Employee
 Onboarding Through
  Blended Learning
     By: Mary Jo Walsdorf, 2.2.2012
     (Narration available upon request.)
Problem Statement
 How does a small, interstate, road
  construction company transition their New
  Employee On Boarding out of the classroom,
  take it on the road, and save money too?

Proprietary Link
Project Description General
   Onboard new employees located in other
    states through blended learning.
     Provide  a wide variety of resources and multiple
      delivery methods, digital online resources, as well
      as hardcopy.
     Use cost-effective solutions.
     Create a template for programs that can be
      duplicated.
     Create data for evaluating future programs.
     •Plan for mobile learning options.
Learning Goals

   Primary goal, to create
    blended learning
    resources with easy
    employee access.

   We divided the
    curriculum goals into 3
    broad areas,     ICC
    culture and
    communication,
         ICC employee         ICC Intranet Site
    responsibilities and
         ICC safety.
Learning Issues
 Safety First
   In 2010, highway construction fatalities accounted
    for 19.5% of all industry work fatalities
     ("http://www.bls.gov/iif/oshwc /cfoi/cftb0252.pdf," 2011)   .
 Cost
 Facilitator Location – Transfer Knowledge from
  Subject Matter Exports
Technology Infrastructure Impacts

 A significant number of employees have a very
  limited technology background.
 And, limited access to technology on the road
  – communicate through supervisors with ICC
  phones and laptops.
 BUT, many employees own Android phones
Philosophies and Theories
 Behaviorism is an adult education theory that
  provides learning in a highly structured
  environment; the instructor reinforces expected
  behaviors and employees change to conform to
  work needs (DrICColl & Carliner, 2006, pg. 48).
 Constructivism is based on the premise that
  learners can create their own understanding of
  the world by reflecting on current and past
  experiences” (DrICColl & Carliner, pg 45)
  experience.
Design & Curriculum Strategies
      Through the curriculum planning
       process we used storytelling
       techniques and also created
       scenarios of typical employees.
      Expositional training is the
       “equivalent of the traditional lecture”
       (DrICColl & Carliner, pg 300).
Design Strategy – Story Telling

     Two Different Employee Scenarios
            James - Experienced, forty-something, tech -phobic
            employee




    Jimmy – New, twenty-something, tech -savvy, employee
High Level Design Strategies




High level design strategies examine methods of
delivering materials online. Let’s examine
recommended resources.
  Workzonesafety List of Webinar Resources ("Workzone safety websitewebinar,")
High Level Design Strategies

Simulations:


Model -
  recreating
  an accident
  that
  occurred in
  a road
  construction
  work zone.




                 ("Workzone safety website webinar" )
SKYPE
   Free Service
   Low Cost Hardware
   Quick Setup
   Employee Familiarity
   Skype App




(Beck, 2011)
Learning Objective 1:
Google Groups & Gmail
   Sign up for a Gmail
    account.
   Send an email.
   Navigate the intranet
    site and read the
    scoreboards for their
    work progress.
    By the end of
    lesson, employees
    could log into the
    intranet site and view
    the scoreboards they
    needed.              ICC Intranet Site, Scoreboard page
Assessment
 Skill Assessment - completing online lessons
 Certification Testing – Prescribed by issuing authorities




       Beck, 2011
Moving Forward
 Client delivery: template for future curriculum design to examine
  training segments, frameworks, delivery
  methods, facilitator, assessment, learner evaluations.

                                                                     Delivery Method - Other
Training Segment                       Delivery Method - WI          States                  Retraining
D.O.T. Rules Materials of Trade        Ascynchronous - Video on TV   Asynchronous - Video on TV    Ascynchronous - Video - Web

D.O.T. Comprehensive Safety Analysis   Expositional - Video          Expositional - Virtual Live   Expositional - Class or Virtual Live

D.O.T. Driver Qualifications           Expositional - Video          Expositional - Video          Expositional - Class or Virtual Live

D.O.T. Hours of Service                Expositional - Hands-on       Expositional - Virtual Live   Expositional - Virtual Live

D.O.T. Roadside Inspections            Expositional - Video          Ascynchronous - Video - Web   Ascynchronous - Video - Web

Flagging                               Expositional - Video          Expositional - Virtual Live   Ascynchronous - Video - Web

Forklift Safety                        Ascynchronous - Video on TV   Ascynchronous - Video - Web   Asynchronous - Video - Web

ICC 401K                               Expositional                  Expositional - Virtual Live   Ascynchronous - Video - Web

ICC Payroll Process                    Expositional                  Ascynchoronous - PDF          Ascynchoronous - PDF

ICC Personal Protective Equipment      Expositional - Hands-on       Expositional - Virtual Live   Expositional - Class or Virtual Live

ICC Personnel Policies                 Expositional                  Expositional - Virtual Live   Expositional - Class or Virtual Live

Material Safety Sheets                 Expositional - Hands-on       Expositional - Hands-on       Expositional - Class or Virtual Live

Skidster Safety                        Expositional - Video          Asynchronous - Video - Web    Asynchronous - Video - Web
Blended Learning on the Road
Provided a wide variety of resources and multiple
  delivery methods, digital online resources, as
  well as hardcopy.
Used cost-effective solutions – Low Cost
Hardware and Free Software
Created a template for programs that can be
duplicated.
Planned for mobile learning, apps and new
options.
A Few FAQs
Q1: What software are you using for free mobile
solutions?
A1: Brain Shark – single user, low cost monthly fee if
needed.

Q2: What is the primary delivery method now for ICC?
A2: It is still synchronous through SKYPE, but there
are asynchronous resources and over the next year
several modules will move to asynchronistic delivery.

Q3: What were the implementation costs?
A3: Other than SME time, this was done as an
internship project and there were no additional costs.
Plans were being evaluated for new operating system
References
   Beck, J. (2011). Virtual training: Are you engaging or boring?. Learning Solutions, Retrieved from
           http://www.learningsolutionsmag.com/assets/images/learningsolutions/112811/figure6.jpg
   Bureau of Labor Statistics, http://www.bls.gov/iif/oshwc/cfoi/cftb0252.pdf. (2011, August 25).
   DrICColl, M., & Carliner, S. (2006). Advanced web-based training strategies, unlocking
    instructional sound             online learning. Pfeiffer & Co.
   (DrICColl & Carliner, 2006)
   Hams, B. (2012). Ownership thinking: How to end entitlement and create a culture of
    accountability, purpose,     and profit. McGraw-Hill Professional
   Wolf, S. (2009, March 24). Anatomy of an accident. Retrieved from
            http://www.workzonesafety.org/video_viewer.php?id=2b34a537-0394-4d7a-9ed4-
            2189ee7302ae&width=990&height589
   Workzone safety websitewebinar resources. (n.d.). Retrieved from
          http://www.workzonesafety.org/training/webinars/upcomingwebinar

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Taking it on the road walsdorf

  • 1. Taking it on the Road: No Cost New Employee Onboarding Through Blended Learning By: Mary Jo Walsdorf, 2.2.2012 (Narration available upon request.)
  • 2. Problem Statement  How does a small, interstate, road construction company transition their New Employee On Boarding out of the classroom, take it on the road, and save money too? Proprietary Link
  • 3. Project Description General  Onboard new employees located in other states through blended learning.  Provide a wide variety of resources and multiple delivery methods, digital online resources, as well as hardcopy.  Use cost-effective solutions.  Create a template for programs that can be duplicated.  Create data for evaluating future programs. •Plan for mobile learning options.
  • 4. Learning Goals  Primary goal, to create blended learning resources with easy employee access.  We divided the curriculum goals into 3 broad areas, ICC culture and communication, ICC employee ICC Intranet Site responsibilities and ICC safety.
  • 5. Learning Issues  Safety First  In 2010, highway construction fatalities accounted for 19.5% of all industry work fatalities ("http://www.bls.gov/iif/oshwc /cfoi/cftb0252.pdf," 2011) .  Cost  Facilitator Location – Transfer Knowledge from Subject Matter Exports
  • 6. Technology Infrastructure Impacts  A significant number of employees have a very limited technology background.  And, limited access to technology on the road – communicate through supervisors with ICC phones and laptops.  BUT, many employees own Android phones
  • 7. Philosophies and Theories  Behaviorism is an adult education theory that provides learning in a highly structured environment; the instructor reinforces expected behaviors and employees change to conform to work needs (DrICColl & Carliner, 2006, pg. 48).  Constructivism is based on the premise that learners can create their own understanding of the world by reflecting on current and past experiences” (DrICColl & Carliner, pg 45) experience.
  • 8. Design & Curriculum Strategies  Through the curriculum planning process we used storytelling techniques and also created scenarios of typical employees.  Expositional training is the “equivalent of the traditional lecture” (DrICColl & Carliner, pg 300).
  • 9. Design Strategy – Story Telling   Two Different Employee Scenarios James - Experienced, forty-something, tech -phobic employee Jimmy – New, twenty-something, tech -savvy, employee
  • 10. High Level Design Strategies High level design strategies examine methods of delivering materials online. Let’s examine recommended resources. Workzonesafety List of Webinar Resources ("Workzone safety websitewebinar,")
  • 11. High Level Design Strategies Simulations: Model - recreating an accident that occurred in a road construction work zone. ("Workzone safety website webinar" )
  • 12. SKYPE  Free Service  Low Cost Hardware  Quick Setup  Employee Familiarity  Skype App (Beck, 2011)
  • 13. Learning Objective 1: Google Groups & Gmail  Sign up for a Gmail account.  Send an email.  Navigate the intranet site and read the scoreboards for their work progress.  By the end of lesson, employees could log into the intranet site and view the scoreboards they needed. ICC Intranet Site, Scoreboard page
  • 14. Assessment  Skill Assessment - completing online lessons  Certification Testing – Prescribed by issuing authorities Beck, 2011
  • 15. Moving Forward  Client delivery: template for future curriculum design to examine training segments, frameworks, delivery methods, facilitator, assessment, learner evaluations. Delivery Method - Other Training Segment Delivery Method - WI States Retraining D.O.T. Rules Materials of Trade Ascynchronous - Video on TV Asynchronous - Video on TV Ascynchronous - Video - Web D.O.T. Comprehensive Safety Analysis Expositional - Video Expositional - Virtual Live Expositional - Class or Virtual Live D.O.T. Driver Qualifications Expositional - Video Expositional - Video Expositional - Class or Virtual Live D.O.T. Hours of Service Expositional - Hands-on Expositional - Virtual Live Expositional - Virtual Live D.O.T. Roadside Inspections Expositional - Video Ascynchronous - Video - Web Ascynchronous - Video - Web Flagging Expositional - Video Expositional - Virtual Live Ascynchronous - Video - Web Forklift Safety Ascynchronous - Video on TV Ascynchronous - Video - Web Asynchronous - Video - Web ICC 401K Expositional Expositional - Virtual Live Ascynchronous - Video - Web ICC Payroll Process Expositional Ascynchoronous - PDF Ascynchoronous - PDF ICC Personal Protective Equipment Expositional - Hands-on Expositional - Virtual Live Expositional - Class or Virtual Live ICC Personnel Policies Expositional Expositional - Virtual Live Expositional - Class or Virtual Live Material Safety Sheets Expositional - Hands-on Expositional - Hands-on Expositional - Class or Virtual Live Skidster Safety Expositional - Video Asynchronous - Video - Web Asynchronous - Video - Web
  • 16. Blended Learning on the Road Provided a wide variety of resources and multiple delivery methods, digital online resources, as well as hardcopy. Used cost-effective solutions – Low Cost Hardware and Free Software Created a template for programs that can be duplicated. Planned for mobile learning, apps and new options.
  • 17. A Few FAQs Q1: What software are you using for free mobile solutions? A1: Brain Shark – single user, low cost monthly fee if needed. Q2: What is the primary delivery method now for ICC? A2: It is still synchronous through SKYPE, but there are asynchronous resources and over the next year several modules will move to asynchronistic delivery. Q3: What were the implementation costs? A3: Other than SME time, this was done as an internship project and there were no additional costs. Plans were being evaluated for new operating system
  • 18. References  Beck, J. (2011). Virtual training: Are you engaging or boring?. Learning Solutions, Retrieved from http://www.learningsolutionsmag.com/assets/images/learningsolutions/112811/figure6.jpg  Bureau of Labor Statistics, http://www.bls.gov/iif/oshwc/cfoi/cftb0252.pdf. (2011, August 25).  DrICColl, M., & Carliner, S. (2006). Advanced web-based training strategies, unlocking instructional sound online learning. Pfeiffer & Co.  (DrICColl & Carliner, 2006)  Hams, B. (2012). Ownership thinking: How to end entitlement and create a culture of accountability, purpose, and profit. McGraw-Hill Professional  Wolf, S. (2009, March 24). Anatomy of an accident. Retrieved from http://www.workzonesafety.org/video_viewer.php?id=2b34a537-0394-4d7a-9ed4- 2189ee7302ae&width=990&height589  Workzone safety websitewebinar resources. (n.d.). Retrieved from http://www.workzonesafety.org/training/webinars/upcomingwebinar

Notas del editor

  1. At ICCemployees need to be able to read and report on key measurements, specific to their work responsibilities and also understand the company’s financial reports. Scoreboards, showing work progress on various projects are posted to the intranet site or emailed to employees. Secondarily, we knew the client would need to understand and use the instructional design process in the future.
  2. For example, ICC employees first learn to remove old tar from the joints in the road, then they learn to clean the joints, and finally to reapply new tar to the clean joints. One skill set builds upon the nextrk for ICC to use.Both Behaviorism and Constructivism already were in use at ICC, providing the definitions gave trainers a framework to examine their curriculum and lessons.
  3. Teaching stories were created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.
  4. was created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.
  5. Free online training source.
  6. Brainshark to convert lessons to mobile learning.
  7. Brainshark