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Craft	
  Oasis	
  Presents:	
  
         Emirates	
  Choice	
  
	
  
	
  
	
  
	
  
	
  




                                                                          	
  
	
  
	
  
	
  
	
  
	
  
          Marketing	
  Plan	
  &	
  Presentation	
  Produced	
  By:	
  
            Joanna	
  Komvopoulos	
  &	
  Regan	
  Sweeney	
  
	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                       	
  
EXECUTIVE SUMMARY	
  .....................................................................................................................	
  3	
  
COMPANY DESCRIPTION	
  ..................................................................................................................	
  3	
  
  BACKGROUND	
  ....................................................................................................................................	
  3	
  
  MISSION STATEMENT	
  ....................................................................................................................	
  4	
  
  COMPANY LOGO	
  ...............................................................................................................................	
  4	
  
  PRODUCT TAGLINE	
  .........................................................................................................................	
  4	
  
  PRODUCT DESCRIPTION	
  ...............................................................................................................	
  4	
  
  PRODUCT SLOGAN	
  ...........................................................................................................................	
  5	
  
  PRODUCT LABLE	
  ...............................................................................................................................	
  5	
  
SITUATION ANALYSIS	
  ........................................................................................................................	
  5	
  
  COUNTRY ANALYSIS	
  .....................................................................................................................	
  6	
  
  CULTURAL ANALYSIS	
  ...................................................................................................................	
  7	
  
  DEMOGRAPHIC PROFILE	
  ..............................................................................................................	
  8	
  
    SWOT ANALYSIS	
  ..........................................................................................................................	
  8	
  
  Porters 5 Forces	
  .....................................................................................................................................	
  10	
  
    Threat of New Competition	
  .........................................................................................................	
  10	
  
    Threat of Substitute Products	
  ......................................................................................................	
  10	
  
    Bargaining Power of Buyers	
  ........................................................................................................	
  10	
  
    Bargaining Power of Suppliers	
  ...................................................................................................	
  11	
  
    Intensity of Competitive Rivalry	
  ................................................................................................	
  11	
  
OBJECTIVES	
       .............................................................................................................................................	
  11	
  
  MARKET PENETRATION STRATEGY	
  ..................................................................................	
  12	
  
  PRICING MODEL	
  ..............................................................................................................................	
  12	
  
STRATEGY	
  ................................................................................................................................................	
  12	
  
  BRAND POSITIONING	
  ...................................................................................................................	
  12	
  
  VALUE POSITIONING	
  ....................................................................................................................	
  13	
  
TACTICS	
  .....................................................................................................................................................	
  13	
  
  SOCIAL MEDIA	
              ..................................................................................................................................	
  13	
  
  ADVERTISING/DIGITAL MEDIA	
  .............................................................................................	
  14	
  
    Company Advertisements	
  .............................................................................................................	
  14	
  
    Commercial Concepts	
  ....................................................................................................................	
  14	
  
  PROMOTIONS	
  .....................................................................................................................................	
  15	
  
    Complimentary Tastings & Informative Brochures	
  .............................................................	
  15	
  
    Emirates Choice Promotional Gifts	
  ...........................................................................................	
  15	
  
    Dedicated Promotional Representatives	
  ..................................................................................	
  16	
  
  Total Budget	
  ...........................................................................................................................................	
  16	
  
BUSINESS	
  CHALLENGES	
  ......................................................................................................................	
  16	
  
CONCLUSION	
  ..........................................................................................................................................	
  17	
  
REFERENCES	
  ...........................................................................................................................................	
  18	
  




	
                                                                                                                                                                     2	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                          	
  
EXECUTIVE SUMMARY
Craft Oasis would like to expand its local brand internationally, by exporting its premier
product, Emirates Choice, to Dubai. After careful consideration of emerging economies,
Craft Oasis has chosen to export Emirates Choice to Dubai because the company feels
that the particular make and flavor of its craft beer will appeal to the local consumers.

Craft Oasis has taken the country’s socioeconomic, political, and cultural demographics
into account in deciding how to market its product. Research indicates that there are
currently no American craft beer companies distributing in Dubai; there are only few
European craft beer options. Clearly, this is an opportunity for Craft Oasis to penetrate a
currently unsaturated market. The ultimate goal is to thus infiltrate the market and create
a new craft beer drinking culture by taking advantage of strategic partnerships with local
authorities and distributers, as well as, the large tourist and expatriate population of
Dubai.

Craft Oasis has however anticipated some business challenges that it may face. These
include gaining brand recognition in the face of strong European competitors such as
Heineken and Amstel, cultivating a beer culture in a market that is culturally
conservative, and facing the stringent alcohol laws of Dubai. In response to these
foreseeable challenges, Craft Oasis will work to differentiate itself from its competitors
through strategic marketing that will indicate the luxury, essence, and quality of
American craft beer vs. mass-produced generic beer. Furthermore, the ultimate goal for
Craft Oasis is to promote the Emirates Choice product so successfully that it becomes
associated with luxury and stands out from the masses. This will be achieved primarily
through marketing campaigns, local promotions, and social media in which the high
quality of Emirates Choice will be stressed and juxtaposed against the rest of its
competitors, operating under the vision that Emirates Choice is the difference between
generic and luxury. This is further indicated by the product’s tagline: Emirates
Choice….the difference between everyday and today.

Ultimately, Craft Oasis feels that it is ready to expand internationally and that entering
the market in Dubai is a crucial first step in that process, which they anticipate, will
increase sales and revenue.


COMPANY DESCRIPTION
Craft Oasis, a local San Francisco brewery, has been in business since 1996. The
company produces and exports specialty craft beer. Its most popular product is Emirates
Choice, which has led the company’s sales.

BACKGROUND
Craft Oasis has seen a relatively steading increase in sales up until 2008 when there was a
sudden spike in sales, which generated $6,000,000 in revenue and $660,000 in net profits.


	
                                                                                           3	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                                                                                                 	
  
Craft Oasis representatives indicate that this spike in revenue was due to successful
promotion and high quality products such as Emirates Choice.

Craft Oasis mainly competes for market share against international mass consumer
competitors such as Amstel and Heineken but focuses on product differentiation, through
quality and unique taste profiles, as it penetrates the market.

MISSION STATEMENT
Craft Oasis is a deluxe brewery, which is redefining the beer market through its
exportation of American luxury craft beer at a premium price. Craft Oasis focuses on
creating superior products for the everyday consumer by emphasizing taste, quality, and
style.

COMPANY LOGO
	
  




PRODUCT TAGLINE
Craft Oasis will market Emirates Choice with the following product tagline:

                        Emirates Choice, the difference between every day and today!
PRODUCT DESCRIPTION
Emirates Choice is a micro brewed American style lager classified as a California
Common. Emirates Choice is brewed using special strains of yeast that thrive at warmer
temperatures and traditional Northern Brewer hops resulting in an amber color lager with
medium body and a firm grainy maltiness with toasty and caramel notes.1




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1	
  (Beer-­‐FAQ,	
  2007)	
  



	
                                                                                                                                                                                                                                 4	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                          	
  
PRODUCT SLOGAN
Craft Oasis will market Emirates Choice with the following product slogan:




                                                 	
  
                   Emirates Choice…taller than the rest!
PRODUCT LABLE
Craft Oasis’ premier product, Emirates Choice, scheduled to launch in Dubai in 2013 will
have the following label image:
	
  




SITUATION ANALYSIS
Craft Oasis has carefully taken into account the cultural, political, social, and economic
differences between the United States and Dubai. Therefore, through critical country,


	
                                                                                           5	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                    	
  
cultural, and demographic analysis, Craft Oasis has identified its strengths, weaknesses,
opportunities, and potential threats in launching Emirates Choice in Dubai.

COUNTRY ANALYSIS
After careful country analysis it has become clear that promoting Emirates Choice in
Dubai could be a profitable investment. Originally, Dubai’s economy was based on oil
production, but it has diversified to include tourism, real estate, and financial services.
Dubai has excellent modern infrastructure including ports and road transportation.
According to the World Bank, the UAE ranked #5 on the list of countries with easy
trading across borders.2 This is ideal, because it makes it much easier to conduct
business with UAE domestic companies and export our product directly to them with
little bureaucratic hassle and red tape. Our research indicates that on average it takes
seven days to import a shipping container and only costs $635/container.3




 Furthermore, United States exporting costs are approximately $1,050 per 20ft.
container.4




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
2	
  (The	
  World	
  Bank,	
  2012)	
  
3	
  (The	
  World	
  Bank,	
  2012)	
  
4	
  (The	
  World	
  Bank,	
  2012)	
  



	
                                                                                                                                                                                                                                 6	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                              	
  




Compared to the twenty-five day average of the rest of the region, the United States only
averages seven days5, which proves to be a substantial benefit and cost cut for exports, in
comparison to assessments for exporting to other countries or locations.




CULTURAL ANALYSIS
Cultural analysis of Dubai indicates that the country is much more conservative than the
United States. This is particularly true in regards to how the country regulates alcohol
consumption and public pastime. While Dubai is heavily regulated in this regard, and its
Muslim population is practicing, the country also has a large percentage of expatriates
and tourists who do not follow the same cultural standards. The city of Dubai is a
bustling cosmopolitan city representing many different cultures. Hence, there is room to
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
5	
  (The	
  World	
  Bank,	
  2012)	
  



	
                                                                                                                                                                                                                                 7	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                       	
  
expand this market and create a drinking culture for craft beer. Craft Oasis is looking to
penetrate that market and cultivate a beer drinking culture by targeting expatriates and
tourists. Dubai is considered to be the #8 tourist city in the world, which further indicates
the ability of Craft Oasis to cultivate this culture and promote sales of Emirates Choice.6


DEMOGRAPHIC
PROFILE
The country’s high GDP
($48, 500 US) indicates that
there is a large amount of
very disposable income and
thus room for profit
growth.7 Craft Oasis’
specific target market is
Dubai. Dubai has a 1.7
million population and
composed of an 85%
expatriate population. This
expatriate population is
composed of people form
countries all over the world.
Recent statistics indicate
that the population in Dubai
is composed of 85% Asian,
chiefly Indian at 51%, and
Pakistani at 16%.8 These
are all countries in which
drinking is heavily regulated or simply not allowed. Hence, in Dubai, this population is
more likely to consume alcohol now that they are free from stringent regulations.9

SWOT ANALYSIS
Through careful SWOT Analysis, Craft Oasis has identified the strengths, weaknesses,
opportunities, and threats of its marketing plan to export the company’s premier craft
beer, Emirates Choice, in Dubai.




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
6	
  (Weiner,	
  2012)	
  
7	
  (Central	
  Intelligence	
  Agency,	
  2012)	
  
8	
  (MPI	
  Data	
  Hub,	
  2005)	
  
9	
  (Central	
  Intelligence	
  Agency,	
  2012)	
  



	
                                                                                                                                                                                                                                 8	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                        	
  




Strengths
According to the SWOT Analysis, Craft Oasis’ strengths in marketing Emirates Choice
include that the company is exporting a quality beer product which is focused on taste
and luxury, Craft Oasis is cultivating a partnership with MMI, a prominent distributer in
Dubai, there is a full time commitment of company resource which is backing this
promotion, and the Oasis Craft brand is established and recognized throughout the United
States.

Weaknesses
According to the SWOT Analysis, Craft Oasis’ weakness in marketing Emirates Choice
include the lack of brand recognition in the United Arab Emirates, there is a moderate
marketing budget, especially in comparison with international competitor giants.
Furthermore, Craft Oasis’ strong reliance on local partnerships and the company’s small
production facility are identified weaknesses.


Opportunities
According to the SWOT Analysis, Craft Oasis’ opportunities in marketing Emirates
Choice include the fact that Emirates Choice will have immediate recognition because it
will be the only American craft beer in the UAE. Further opportunities include: Dubai


	
                                                                                        9	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                          	
  
consumers’ high personal income and thirst for luxury goods, the large number of
expatriates with competitive salaries, the country’s low barriers on importation, and
Dubai’s pro-western culture which will welcome Oasis Craft and its products.


Threats
According to the SWOT Analysis, Craft Oasis identifies potential threats as the
following: country regulation on personal acquisition of alcohol for later use, venue
regulation which dictates which locations can sell alcohol, increases in market saturation
by established competitors, and possible US hostilities with Iran which would have a
direct negative impact on shipping lane closures and thus Craft Oasis’ ability to export
Emirates Choice to Dubai.


Porters 5 Forces
Threat of New Competition
The threat of new competition in the Dubai import industry is moderate (5 out of 10), due
to moderate barriers to market entry and moderately low barriers to market exit.

Barriers to entry are considered moderate due to four factors: Brewing and bottling
technology is common and well know and the completive scale threshold is low, both of
which drive down barriers to entry, while restricted access to well established distribution
channels and high brand franchise both contribute to increase barriers to entry.

Barriers to exit are considered moderately low due to three factors: all assets imported
are sellable and there is a very low cost to exit the marketing, both of which drive down
barriers to exit, while business are moderately interrelated keeping barriers at standard
level.

Threat of Substitute Products
Threat of substitute products in the Dubai import industry is moderately low (3 out of
10). This is due to low internal substitution from a mostly inelastic beer market, due to
the fact that there are relatively few different brands of beer in Dubai, and moderate
external substitution from wine and liquor, which customers have an equal propensity to
buy compared to beer.

Bargaining Power of Buyers
The bargaining power of customers in the Dubai beer industry is very strong (9 out of 10)
due to two major factors that revolve on the tight grip that a few distributors have on the
product market. Alcohol distributors are highly concentrated, Maritime & Mercantile
International (MMI) and African & Eastern (A&E) represent the only major distribution
networks that serve clubs, hotels, effectively increasing buyer bargaining power.
Furthermore, besides duty free airport stores that have purchasing limits, MMI and A&E


	
                                                                                       10	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                                                                                               	
  
are the only retail alcohol stores. This gives them extensive power over producers, as
they control a large portion of the supply chain. 10

Bargaining Power of Suppliers
The bargaining power of suppliers in the Dubai beer industry is very weak (1 out of 10).
This is due to the geographic dispersion of the importing businesses, the low cost
switching suppliers, and the many standardized suppliers of brewing ingredients and
bottling components.

Intensity of Competitive Rivalry
The intensity of competitive rivalry in the Dubai beer industry is moderately high (6 out
of 10) due to a combination of factors. First, there are a large number of equal size
competitors vying for market share with a few large multinational players, which
increases the intensity. Second, the beer industry is immature providing opportunity for
aggregate growth decreeing intensity. Finally, the moderate level of product
differentiation results in zero net effect on intensity.

Overall, the Dubai beer industry has a moderate level of competition (4.8 out of 10),
resulting in a marketplace that will support normal prices and not require substantial
marketing expenses resulting in a reasonable profit margin.


OBJECTIVES
       The company aims to penetrate the market through strategic partnerships with local
       distributers that will allow Emirates Choice to expand internationally. The company has
       a capitalization of $40,000,000. Through this expansion, estimated to begin in 2013, the
       company projects an 8% growth rate.

       The main objective is to take Craft Oasis international, by exporting the company’s
       premier beer, Emirates Choice, to Dubai. This expansion of Emirates Choice will occur
       in two main phases. In Phase One, Craft Oasis will launch its premier product in Dubai
       in the spring of 2013. The company’s product will first be available in Dubai bars,
       nightclubs, and pubs. Phase Two will occur in the fall of 2013, when Emirates Choice
       plans to target retail establishments. The ultimate goal is market penetration and
       widespread availability of Emirates Choice throughout Dubai. Craft Oasis hopes to
       increase its sales of Emirates Choice by 15% through 2013 and 2014 with growth
       tamper off to 10 over the next 2 years. Craft Oasis projects sales to hit $9,600,000 in
       2016, increasing revenue and profit margins exponentially.




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
10	
  (Global	
  Village	
  Encyclopedia,	
  2012)	
  



	
                                                                                                                                                                                                                                 11	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                                                               	
  
MARKET PENETRATION STRATEGY
After careful analysis of the market and strategic planning, we have decided that
conducting business with a local firm would be a useful geopolitical tactic that could help
Craft Oasis break into the market more effectively. As such, Craft Oasis will export
directly to The Maritime Mercantile International LLC. (MMI), a local distributer in
Dubai. This company is an appointed license shipping agent and owns nine stores
throughout the country, in which it distributes liquor and sells drinking licenses, which
are necessary when purchasing alcohol from a store, according to Dubai law.
Furthermore, MMI sells thirty-one different types of beer throughout its stores, but only
sells one American beer, Budweiser. Since the Emirates Choice brand is unique and
different, we believe that Craft Oasis can partner with MMI strategically to promote its
small batch brewing, which is focused on quality and international reach.11

There are also several geopolitical advantages when working with a local entity,
including: Craft Oasis’ ability to avoid the use of foreign direct investment (FDI), as well
as the ability to utilize the local entity’s established network. Craft Oasis’ goal is to sell
and export its major craft beer, Emirates Choice, not to cultivate and build a network.
This will become important after the full implementation of all phases and more critical
to long-term standing in Dubai, particularly if Craft Oasis chooses to switch its business
model.

PRICING MODEL
The	
  Dubai	
  beer	
  market	
  generally	
  supports	
  prices	
  varying	
  from	
  15-30 Dirhams per
beer (the current conversion rate is 3.67 Dirham to 1 US dollar)12, or approximately $4 to
$8 US per beer. Emirates Choice, as a respected craft beer, has a reputation for increased
quality and will therefore be able to garner a premium price of 29 Dirhams
(approximately $8 US) in the retail and service markets. Considering the high buyer
power of our distributing partner MMI, it is in the best interest to offer Emirates Choice
at a price point of 10.0 Dirhams (approximately $2.75 US), which will allow for a healthy
profit.	
  


STRATEGY
How Craft Oasis plans to position its product in the Dubai market in order to accomplish
the aforementioned objectives.

BRAND POSITIONING
Emirates Choice is a deluxe brewery, which is redefining the beer market through its
exportation of luxury craft beer at a premium price. Emirates Choice focuses on creating
superior products for the everyday consumer by emphasizing, taste, quality, and style.
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
11	
  (Maritime	
  and	
  Mercantile	
  International,	
  2012)	
  
12	
  (The	
  Money	
  Coverter,	
  2012)	
  



	
                                                                                                                                                                                                                        12	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                                                                                                                                                                          	
  
Emirates Choice will differentiate itself amongst other beer by being the only high-
quality beer on the market in Dubai. Emirates Choice will be available in most hotels,
bars, restaurants and pubs.

VALUE POSITIONING
Emirates Choice is an American beer with premium European style. Most locations
throughout Dubai offer premium European beers but do not have listings for American
beers.13 This is where Craft Oasis hopes to penetrate the market with its high quality
craft beer, Emirates Choice, ultimately hoping to infiltrate the market in Dubai
completely before expanding further.


TACTICS
Craft	
  Oasis’	
  anticipated	
  promotion	
  and	
  advertising	
  actions.	
  

SOCIAL MEDIA
Craft Oasis will take advantage of the expanding presence of social media and its
international impact in order to market Emirates Choice. Craft Oasis already has group
sites on Facebook, Twitter , and Google+ where it promotes its product s, announces new
products, and advertises upcoming promotions and events. Craft Oasis makes a
conscious effort to stay connected with its consumers while constantly trying to attract
more by staying current and relevant in the social media scene. This way Craft Oasis can
interact with its consumers on a regular basis. Craft Oasis hopes to use these same
techniques in marketing and promoting Emirates Choice in Dubai. The company is
currently working on making sub-accounts on Twitter, Facebook, and Google+ that are
specifically for Emirates Choice and will
announce the company’s exportation to                    Social	
  Media	
  +	
  You	
  Tube
Dubai as well as indicate promotional                            Wage	
  per	
  hour Hours
events, local distributers, and abilities to    Marketing	
  
obtain promotional Emirates Choice gifts.
This way the company hopes to create an
                                                Manager            $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  30.00
                                                                                                                            	
    2000
electric buzz in the country as it prepares to Marketing	
  
launch and export Emirates Choice in 2013.
                                                                                                                                                                                                       Team                        $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  20.00
                                                                                                                                                                                                                                                                                            	
      3000
                                                                                                                                                                                                                                   $	
  	
  	
  	
  120,000.00                                      Total




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
13	
  (Maritime	
  and	
  Mercantile	
  International,	
  2012)	
  



	
                                                                                                                                                                                                                                                                                                          13	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                    	
  
ADVERTISING/DIGITAL MEDIA
Company Advertisements
Craft	
  Oasis	
  is	
  in	
  the	
  process	
  of	
  creating	
  several	
  company	
  advertisements	
  that	
  will	
  
help	
  expose	
  the	
  launch	
  of	
  Emirates	
  Choice	
  in	
  Dubai	
  and	
  increase	
  awareness	
  of	
  the	
  
brand.	
  	
  These	
  advertisements	
  will	
  run	
  in	
  sequence	
  throughout	
  Dubai.	
  	
  Some	
  
advertising	
  concepts	
  are	
  illustrated	
  below:	
  
	
  




                                                                                                                          	
  
                                              	
  
       Emirates	
  Choice….	
  The	
  difference	
  between	
  everyday	
  and	
  TODAY.	
  
                                              	
  
                                                Craft	
  Oasis,	
  Dubai	
  2013.	
  
                                                                   	
  
                                                                   	
  




                                                                                        	
  
                                                                  	
  
                                                                  	
  
                     Emirates	
  Choice…the	
  jewel	
  of	
  the	
  oasis	
  
                                                                  	
  
                                                Craft	
  Oasis,	
  Dubai	
  2013.	
  

Commercial Concepts
Craft Oasis is also pursuing other avenues of digital media such as commercial videos on
Youtube and television commercials. The Youtube videos will be beneficial and very
cost-effective. Anticipated video concepts will include clever branding, but will also


	
                                                                                                                            14	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                  	
  
supply consumers with relevant information and a better understanding of American craft
beer. This way, Craft Oasis hopes to begin to generate a new market and cultivate a new
beer luxury culture.

PROMOTIONS
Craft Oasis has created a promotional team, which is currently conducting market
research to optimize the company’s promotion of Emirates Choice in Dubai. Promotion
methods will include the following:

Complimentary Tastings & Informative Brochures
Craft Oasis will sponsor complimentary tasting for the first three months at local
distributers of Emirates Choice such as restaurants, nightclubs, and bars. The
complimentary tastings will allow potential consumers to try an original American craft
beer and compare it to other mass produced choices. This way, Craft Oasis will begin to
cultivate a strong relationship with consumers and, through its complimentary tastings
and informative brochures, teach Dubai residents and tourists about American craft beer,
ultimately making Emirates Choice
synonymous with high quality luxury for           Complementary	
  Kegs	
  and	
  Brochures
the everyday consumer. Craft Oasis                              Cost	
  per	
  item Number
anticipates to use 300 kegs of Emirates       Kegs              $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  41.25
                                                                                                                         	
                300
Choice and 10,000 brochures through this Brochures              $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  0.07 10000
promotion, costing the company                                  $	
  	
  	
  	
  	
  	
  13,075.00
                                                                                         	
                                               Total
approximately $13,000.


Emirates Choice Promotional Gifts
Craft	
  Oasis	
  plans	
  to	
  distribute	
  promotional	
  gifts	
  to	
  
Emirates	
  Choice	
  consumers.	
  	
  Gifts	
  will	
  include,	
  but	
  are	
  not	
  
limited	
  to,	
  Craft	
  Oasis	
  coasters	
  (illustrated	
  below),	
  
Emirates	
  Choice	
  key	
  chains,	
  Emirates	
  Choice	
  beer	
  taps,	
  
Emirates	
  Choice	
  mouse	
  pads(illustrated	
  below),	
  Craft	
  
Oasis	
  lights,	
  	
  and	
  Emirates	
  Choice	
  pens.	
  	
  These	
  
promotional	
  gifts	
  will	
  help	
  bring	
  attention	
  to	
  the	
  brand	
  
and	
  make	
  it	
  a	
  social	
  presence	
  in	
  Dubai,	
  further	
  generating	
  
                                                                                                            a	
  buzz	
  around	
  
                        Promotional	
  Gifts
                                                                                                            the	
  Craft	
  Oasis	
  
                            Cost	
  per	
  item Number
                                                                                                            product.	
  	
  
 Lighters                   $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  0.37 5000  These	
  
 Mouse	
  Pad               $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1.00 2000  Promotional	
  
 Coasters                   $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  0.10 20000 gifts	
  have	
  an	
  
 Keys	
  Chains             $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  0.63 5000  anticipated	
  total	
  
 Pens                       $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  0.10 5000  cost	
  of	
  $14,500.	
  
       Tap	
  Handles               $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  100.00
                                                                                     	
        50
                                    $	
  	
  	
  	
  	
  	
  14,500.00
                                                             	
                               Total

	
                                                                                                                                          15	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                                                                                                     	
  
	
  

Dedicated Promotional Representatives
Craft Oasis will hire a local promotional team in Dubai that will promote Emirates
Choice from within the country. This                        Promotion	
  Team
way Craft Oasis hopes to employ both                          Wage	
  per	
  hour                                                        Hours
local people and take advantage of word- Promotion	
  
of-mouth marketing as it stirs a trend and
                                             lead              $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  18.00
                                                                                                                        	
               2000
cultivates a new craft beer culture with
                                             Street	
  Team    $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  9.00 4000
the premier quality of Emirates Choice.
This will cost Craft Oasis approximately                       $	
  	
  	
  	
  	
  	
  72,000.00
                                                                                        	
                                               Total
$72,000.

Total Budget
	
  
                                                             Total	
  Budget
	
  
                                                                                                                                                    Cost
              Promotional	
  G its                                             $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  14,500.00
                                                                                                                                                                                        	
  
              Promotional	
  Team                                              $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  72,000.00
                                                                                                                                                                                        	
  
              Social	
  Media	
  +	
  You	
  
              Tube                                                             $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                                                                                                                             120,000.00
              Complementary	
  Kegs	
  
              and	
  Brochures                                                 $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  13,075.00
                                                                                                                                                                                        	
  
                                                                               $	
  	
  219,575.00
                                                                                        	
                                                                                                   Total



BUSINESS	
  CHALLENGES	
  
As in any product development plan, we anticipate several business challenges,
including:
    • Initially, competing with well-established European beer
        companies, such as Heineken, will be a big challenge in
        gaining market recognition.
    • Creating a beer culture, in which the Emirates Choice
        product is highly visible and intuitively associated with
        individual luxury. Craft Oasis will make Emirates
        Choice synonymous with quality and a beer drinking
        culture through product promotion, product teaching, and
        the large presence of the product throughout the country.
   • Due to the conservative laws regarding alcohol there is
      going to be a decrease in consumer demand compared to a
      market in a open society. The law requiring residents to
      obtain a drinking license before they can buy alcohol form



	
                                                                                                                                                                                                   16	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                    	
  
       any store location for future consumption will also be another business hurdle. This
       law excludes Muslims. While residents are free to purchase alcohol in nightclubs
       and bars, Dubai law requires a license to purchase alcohol in any store location for
       later intended use. Craft Oasis will aggressively purse a partnership with MMI,
       which sells both alcoholic beverages and alcohol licenses, as a means of mitigating
       this business challenge. Furthermore, Craft Oasis will predominantly target
       nightclubs, restaurants, and bars to distribute the Emirates Choice product.


CONCLUSION
In closing, Craft Oasis has illustrated its ability to be successful through its expanding
brand throughout the United States. As a result, the company feels that it will be able to
successfully promote and export its premier product, Emirates Choice, to Dubai. The
company anticipates success in Dubai due to the high quality of its product, the detailed
promotion and careful partnership of Craft Oasis and MMI, and the company’s plan for
market penetration. In short, Craft Oasis feels that the company is ready to expand
internationally and that entering the market in Dubai is a crucial first step in that process,
which they anticipate, will increase sales and revenue.




	
                                                                                          17	
  
CRAFT	
  OASIS	
  Presents:	
  Emirates	
  Choice                                         	
  



REFERENCES


Beer-­‐FAQ.	
  (2007,	
  October	
  15).	
  What	
  is	
  a	
  Steam	
  Beer	
  (or	
  California	
  Common)?	
  
          Retrieved	
  from	
  Beer-­‐FAQ.com:	
  http://www.beer-­‐faq.com/steam-­‐beer/	
  
Central	
  Intelligence	
  Agency.	
  (2012,	
  February	
  8).	
  The	
  World	
  Factbook:	
  United	
  Arab	
  
          Emirates.	
  Retrieved	
  February	
  29,	
  2012,	
  from	
  
          https://www.cia.gov/library/publications/the-­‐world-­‐factbook/geos/ae.html	
  
Global	
  Village	
  Encyclopedia.	
  (2012,	
  March	
  5).	
  Dubai.	
  Retrieved	
  from	
  Global	
  Village	
  
          Encyclopedia:	
  http://www.gvpedia.com/Territories/Dubai/Facts-­‐
          Figures.aspx	
  
Maritime	
  and	
  Mercantile	
  International.	
  (2012,	
  March	
  5).	
  Maritime	
  and	
  Mercantile	
  
          International.	
  Retrieved	
  from	
  Welcome:	
  
          http://www.mmidubai.com/homepage.aspx	
  
MPI	
  Data	
  Hub.	
  (2005).	
  Country	
  and	
  Metropolitan	
  Stats	
  in	
  Brief	
  (2005).	
  
The	
  Money	
  Coverter.	
  (2012,	
  March	
  5).	
  Convert	
  US	
  Dollar	
  to	
  United	
  Arab	
  Emirates	
  
          Dirham.	
  Retrieved	
  3	
  5,	
  2012,	
  from	
  The	
  Money	
  Coverter:	
  
          http://themoneyconverter.com/USD/AED.aspx	
  
The	
  World	
  Bank.	
  (2012).	
  Economy	
  Profile:	
  United	
  States.	
  Washington:	
  The	
  
          International	
  Bank	
  for	
  Reconstruction	
  and	
  Development	
  /	
  The	
  World	
  Bank.	
  
The	
  World	
  Bank.	
  (2012).	
  Economy	
  Profile:	
  Unitred	
  Arab	
  Emirates.	
  Washington:	
  The	
  
          International	
  Bank	
  for	
  Reconstruction	
  and	
  Development	
  /	
  The	
  World	
  Bank.	
  
Weiner,	
  M.	
  (2012).	
  Worlds	
  Most	
  Visited	
  Cities.	
  U.S.	
  News	
  Travel.	
  
	
  




	
                                                                                                               18	
  

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Craft Oasis Marketing Plan

  • 1. Craft  Oasis  Presents:   Emirates  Choice                         Marketing  Plan  &  Presentation  Produced  By:   Joanna  Komvopoulos  &  Regan  Sweeney    
  • 2. CRAFT  OASIS  Presents:  Emirates  Choice   EXECUTIVE SUMMARY  .....................................................................................................................  3   COMPANY DESCRIPTION  ..................................................................................................................  3   BACKGROUND  ....................................................................................................................................  3   MISSION STATEMENT  ....................................................................................................................  4   COMPANY LOGO  ...............................................................................................................................  4   PRODUCT TAGLINE  .........................................................................................................................  4   PRODUCT DESCRIPTION  ...............................................................................................................  4   PRODUCT SLOGAN  ...........................................................................................................................  5   PRODUCT LABLE  ...............................................................................................................................  5   SITUATION ANALYSIS  ........................................................................................................................  5   COUNTRY ANALYSIS  .....................................................................................................................  6   CULTURAL ANALYSIS  ...................................................................................................................  7   DEMOGRAPHIC PROFILE  ..............................................................................................................  8   SWOT ANALYSIS  ..........................................................................................................................  8   Porters 5 Forces  .....................................................................................................................................  10   Threat of New Competition  .........................................................................................................  10   Threat of Substitute Products  ......................................................................................................  10   Bargaining Power of Buyers  ........................................................................................................  10   Bargaining Power of Suppliers  ...................................................................................................  11   Intensity of Competitive Rivalry  ................................................................................................  11   OBJECTIVES   .............................................................................................................................................  11   MARKET PENETRATION STRATEGY  ..................................................................................  12   PRICING MODEL  ..............................................................................................................................  12   STRATEGY  ................................................................................................................................................  12   BRAND POSITIONING  ...................................................................................................................  12   VALUE POSITIONING  ....................................................................................................................  13   TACTICS  .....................................................................................................................................................  13   SOCIAL MEDIA   ..................................................................................................................................  13   ADVERTISING/DIGITAL MEDIA  .............................................................................................  14   Company Advertisements  .............................................................................................................  14   Commercial Concepts  ....................................................................................................................  14   PROMOTIONS  .....................................................................................................................................  15   Complimentary Tastings & Informative Brochures  .............................................................  15   Emirates Choice Promotional Gifts  ...........................................................................................  15   Dedicated Promotional Representatives  ..................................................................................  16   Total Budget  ...........................................................................................................................................  16   BUSINESS  CHALLENGES  ......................................................................................................................  16   CONCLUSION  ..........................................................................................................................................  17   REFERENCES  ...........................................................................................................................................  18     2  
  • 3. CRAFT  OASIS  Presents:  Emirates  Choice   EXECUTIVE SUMMARY Craft Oasis would like to expand its local brand internationally, by exporting its premier product, Emirates Choice, to Dubai. After careful consideration of emerging economies, Craft Oasis has chosen to export Emirates Choice to Dubai because the company feels that the particular make and flavor of its craft beer will appeal to the local consumers. Craft Oasis has taken the country’s socioeconomic, political, and cultural demographics into account in deciding how to market its product. Research indicates that there are currently no American craft beer companies distributing in Dubai; there are only few European craft beer options. Clearly, this is an opportunity for Craft Oasis to penetrate a currently unsaturated market. The ultimate goal is to thus infiltrate the market and create a new craft beer drinking culture by taking advantage of strategic partnerships with local authorities and distributers, as well as, the large tourist and expatriate population of Dubai. Craft Oasis has however anticipated some business challenges that it may face. These include gaining brand recognition in the face of strong European competitors such as Heineken and Amstel, cultivating a beer culture in a market that is culturally conservative, and facing the stringent alcohol laws of Dubai. In response to these foreseeable challenges, Craft Oasis will work to differentiate itself from its competitors through strategic marketing that will indicate the luxury, essence, and quality of American craft beer vs. mass-produced generic beer. Furthermore, the ultimate goal for Craft Oasis is to promote the Emirates Choice product so successfully that it becomes associated with luxury and stands out from the masses. This will be achieved primarily through marketing campaigns, local promotions, and social media in which the high quality of Emirates Choice will be stressed and juxtaposed against the rest of its competitors, operating under the vision that Emirates Choice is the difference between generic and luxury. This is further indicated by the product’s tagline: Emirates Choice….the difference between everyday and today. Ultimately, Craft Oasis feels that it is ready to expand internationally and that entering the market in Dubai is a crucial first step in that process, which they anticipate, will increase sales and revenue. COMPANY DESCRIPTION Craft Oasis, a local San Francisco brewery, has been in business since 1996. The company produces and exports specialty craft beer. Its most popular product is Emirates Choice, which has led the company’s sales. BACKGROUND Craft Oasis has seen a relatively steading increase in sales up until 2008 when there was a sudden spike in sales, which generated $6,000,000 in revenue and $660,000 in net profits.   3  
  • 4. CRAFT  OASIS  Presents:  Emirates  Choice   Craft Oasis representatives indicate that this spike in revenue was due to successful promotion and high quality products such as Emirates Choice. Craft Oasis mainly competes for market share against international mass consumer competitors such as Amstel and Heineken but focuses on product differentiation, through quality and unique taste profiles, as it penetrates the market. MISSION STATEMENT Craft Oasis is a deluxe brewery, which is redefining the beer market through its exportation of American luxury craft beer at a premium price. Craft Oasis focuses on creating superior products for the everyday consumer by emphasizing taste, quality, and style. COMPANY LOGO   PRODUCT TAGLINE Craft Oasis will market Emirates Choice with the following product tagline: Emirates Choice, the difference between every day and today! PRODUCT DESCRIPTION Emirates Choice is a micro brewed American style lager classified as a California Common. Emirates Choice is brewed using special strains of yeast that thrive at warmer temperatures and traditional Northern Brewer hops resulting in an amber color lager with medium body and a firm grainy maltiness with toasty and caramel notes.1                                                                                                                 1  (Beer-­‐FAQ,  2007)     4  
  • 5. CRAFT  OASIS  Presents:  Emirates  Choice   PRODUCT SLOGAN Craft Oasis will market Emirates Choice with the following product slogan:   Emirates Choice…taller than the rest! PRODUCT LABLE Craft Oasis’ premier product, Emirates Choice, scheduled to launch in Dubai in 2013 will have the following label image:   SITUATION ANALYSIS Craft Oasis has carefully taken into account the cultural, political, social, and economic differences between the United States and Dubai. Therefore, through critical country,   5  
  • 6. CRAFT  OASIS  Presents:  Emirates  Choice   cultural, and demographic analysis, Craft Oasis has identified its strengths, weaknesses, opportunities, and potential threats in launching Emirates Choice in Dubai. COUNTRY ANALYSIS After careful country analysis it has become clear that promoting Emirates Choice in Dubai could be a profitable investment. Originally, Dubai’s economy was based on oil production, but it has diversified to include tourism, real estate, and financial services. Dubai has excellent modern infrastructure including ports and road transportation. According to the World Bank, the UAE ranked #5 on the list of countries with easy trading across borders.2 This is ideal, because it makes it much easier to conduct business with UAE domestic companies and export our product directly to them with little bureaucratic hassle and red tape. Our research indicates that on average it takes seven days to import a shipping container and only costs $635/container.3 Furthermore, United States exporting costs are approximately $1,050 per 20ft. container.4                                                                                                                 2  (The  World  Bank,  2012)   3  (The  World  Bank,  2012)   4  (The  World  Bank,  2012)     6  
  • 7. CRAFT  OASIS  Presents:  Emirates  Choice   Compared to the twenty-five day average of the rest of the region, the United States only averages seven days5, which proves to be a substantial benefit and cost cut for exports, in comparison to assessments for exporting to other countries or locations. CULTURAL ANALYSIS Cultural analysis of Dubai indicates that the country is much more conservative than the United States. This is particularly true in regards to how the country regulates alcohol consumption and public pastime. While Dubai is heavily regulated in this regard, and its Muslim population is practicing, the country also has a large percentage of expatriates and tourists who do not follow the same cultural standards. The city of Dubai is a bustling cosmopolitan city representing many different cultures. Hence, there is room to                                                                                                                 5  (The  World  Bank,  2012)     7  
  • 8. CRAFT  OASIS  Presents:  Emirates  Choice   expand this market and create a drinking culture for craft beer. Craft Oasis is looking to penetrate that market and cultivate a beer drinking culture by targeting expatriates and tourists. Dubai is considered to be the #8 tourist city in the world, which further indicates the ability of Craft Oasis to cultivate this culture and promote sales of Emirates Choice.6 DEMOGRAPHIC PROFILE The country’s high GDP ($48, 500 US) indicates that there is a large amount of very disposable income and thus room for profit growth.7 Craft Oasis’ specific target market is Dubai. Dubai has a 1.7 million population and composed of an 85% expatriate population. This expatriate population is composed of people form countries all over the world. Recent statistics indicate that the population in Dubai is composed of 85% Asian, chiefly Indian at 51%, and Pakistani at 16%.8 These are all countries in which drinking is heavily regulated or simply not allowed. Hence, in Dubai, this population is more likely to consume alcohol now that they are free from stringent regulations.9 SWOT ANALYSIS Through careful SWOT Analysis, Craft Oasis has identified the strengths, weaknesses, opportunities, and threats of its marketing plan to export the company’s premier craft beer, Emirates Choice, in Dubai.                                                                                                                 6  (Weiner,  2012)   7  (Central  Intelligence  Agency,  2012)   8  (MPI  Data  Hub,  2005)   9  (Central  Intelligence  Agency,  2012)     8  
  • 9. CRAFT  OASIS  Presents:  Emirates  Choice   Strengths According to the SWOT Analysis, Craft Oasis’ strengths in marketing Emirates Choice include that the company is exporting a quality beer product which is focused on taste and luxury, Craft Oasis is cultivating a partnership with MMI, a prominent distributer in Dubai, there is a full time commitment of company resource which is backing this promotion, and the Oasis Craft brand is established and recognized throughout the United States. Weaknesses According to the SWOT Analysis, Craft Oasis’ weakness in marketing Emirates Choice include the lack of brand recognition in the United Arab Emirates, there is a moderate marketing budget, especially in comparison with international competitor giants. Furthermore, Craft Oasis’ strong reliance on local partnerships and the company’s small production facility are identified weaknesses. Opportunities According to the SWOT Analysis, Craft Oasis’ opportunities in marketing Emirates Choice include the fact that Emirates Choice will have immediate recognition because it will be the only American craft beer in the UAE. Further opportunities include: Dubai   9  
  • 10. CRAFT  OASIS  Presents:  Emirates  Choice   consumers’ high personal income and thirst for luxury goods, the large number of expatriates with competitive salaries, the country’s low barriers on importation, and Dubai’s pro-western culture which will welcome Oasis Craft and its products. Threats According to the SWOT Analysis, Craft Oasis identifies potential threats as the following: country regulation on personal acquisition of alcohol for later use, venue regulation which dictates which locations can sell alcohol, increases in market saturation by established competitors, and possible US hostilities with Iran which would have a direct negative impact on shipping lane closures and thus Craft Oasis’ ability to export Emirates Choice to Dubai. Porters 5 Forces Threat of New Competition The threat of new competition in the Dubai import industry is moderate (5 out of 10), due to moderate barriers to market entry and moderately low barriers to market exit. Barriers to entry are considered moderate due to four factors: Brewing and bottling technology is common and well know and the completive scale threshold is low, both of which drive down barriers to entry, while restricted access to well established distribution channels and high brand franchise both contribute to increase barriers to entry. Barriers to exit are considered moderately low due to three factors: all assets imported are sellable and there is a very low cost to exit the marketing, both of which drive down barriers to exit, while business are moderately interrelated keeping barriers at standard level. Threat of Substitute Products Threat of substitute products in the Dubai import industry is moderately low (3 out of 10). This is due to low internal substitution from a mostly inelastic beer market, due to the fact that there are relatively few different brands of beer in Dubai, and moderate external substitution from wine and liquor, which customers have an equal propensity to buy compared to beer. Bargaining Power of Buyers The bargaining power of customers in the Dubai beer industry is very strong (9 out of 10) due to two major factors that revolve on the tight grip that a few distributors have on the product market. Alcohol distributors are highly concentrated, Maritime & Mercantile International (MMI) and African & Eastern (A&E) represent the only major distribution networks that serve clubs, hotels, effectively increasing buyer bargaining power. Furthermore, besides duty free airport stores that have purchasing limits, MMI and A&E   10  
  • 11. CRAFT  OASIS  Presents:  Emirates  Choice   are the only retail alcohol stores. This gives them extensive power over producers, as they control a large portion of the supply chain. 10 Bargaining Power of Suppliers The bargaining power of suppliers in the Dubai beer industry is very weak (1 out of 10). This is due to the geographic dispersion of the importing businesses, the low cost switching suppliers, and the many standardized suppliers of brewing ingredients and bottling components. Intensity of Competitive Rivalry The intensity of competitive rivalry in the Dubai beer industry is moderately high (6 out of 10) due to a combination of factors. First, there are a large number of equal size competitors vying for market share with a few large multinational players, which increases the intensity. Second, the beer industry is immature providing opportunity for aggregate growth decreeing intensity. Finally, the moderate level of product differentiation results in zero net effect on intensity. Overall, the Dubai beer industry has a moderate level of competition (4.8 out of 10), resulting in a marketplace that will support normal prices and not require substantial marketing expenses resulting in a reasonable profit margin. OBJECTIVES The company aims to penetrate the market through strategic partnerships with local distributers that will allow Emirates Choice to expand internationally. The company has a capitalization of $40,000,000. Through this expansion, estimated to begin in 2013, the company projects an 8% growth rate. The main objective is to take Craft Oasis international, by exporting the company’s premier beer, Emirates Choice, to Dubai. This expansion of Emirates Choice will occur in two main phases. In Phase One, Craft Oasis will launch its premier product in Dubai in the spring of 2013. The company’s product will first be available in Dubai bars, nightclubs, and pubs. Phase Two will occur in the fall of 2013, when Emirates Choice plans to target retail establishments. The ultimate goal is market penetration and widespread availability of Emirates Choice throughout Dubai. Craft Oasis hopes to increase its sales of Emirates Choice by 15% through 2013 and 2014 with growth tamper off to 10 over the next 2 years. Craft Oasis projects sales to hit $9,600,000 in 2016, increasing revenue and profit margins exponentially.                                                                                                                 10  (Global  Village  Encyclopedia,  2012)     11  
  • 12. CRAFT  OASIS  Presents:  Emirates  Choice   MARKET PENETRATION STRATEGY After careful analysis of the market and strategic planning, we have decided that conducting business with a local firm would be a useful geopolitical tactic that could help Craft Oasis break into the market more effectively. As such, Craft Oasis will export directly to The Maritime Mercantile International LLC. (MMI), a local distributer in Dubai. This company is an appointed license shipping agent and owns nine stores throughout the country, in which it distributes liquor and sells drinking licenses, which are necessary when purchasing alcohol from a store, according to Dubai law. Furthermore, MMI sells thirty-one different types of beer throughout its stores, but only sells one American beer, Budweiser. Since the Emirates Choice brand is unique and different, we believe that Craft Oasis can partner with MMI strategically to promote its small batch brewing, which is focused on quality and international reach.11 There are also several geopolitical advantages when working with a local entity, including: Craft Oasis’ ability to avoid the use of foreign direct investment (FDI), as well as the ability to utilize the local entity’s established network. Craft Oasis’ goal is to sell and export its major craft beer, Emirates Choice, not to cultivate and build a network. This will become important after the full implementation of all phases and more critical to long-term standing in Dubai, particularly if Craft Oasis chooses to switch its business model. PRICING MODEL The  Dubai  beer  market  generally  supports  prices  varying  from  15-30 Dirhams per beer (the current conversion rate is 3.67 Dirham to 1 US dollar)12, or approximately $4 to $8 US per beer. Emirates Choice, as a respected craft beer, has a reputation for increased quality and will therefore be able to garner a premium price of 29 Dirhams (approximately $8 US) in the retail and service markets. Considering the high buyer power of our distributing partner MMI, it is in the best interest to offer Emirates Choice at a price point of 10.0 Dirhams (approximately $2.75 US), which will allow for a healthy profit.   STRATEGY How Craft Oasis plans to position its product in the Dubai market in order to accomplish the aforementioned objectives. BRAND POSITIONING Emirates Choice is a deluxe brewery, which is redefining the beer market through its exportation of luxury craft beer at a premium price. Emirates Choice focuses on creating superior products for the everyday consumer by emphasizing, taste, quality, and style.                                                                                                                 11  (Maritime  and  Mercantile  International,  2012)   12  (The  Money  Coverter,  2012)     12  
  • 13. CRAFT  OASIS  Presents:  Emirates  Choice   Emirates Choice will differentiate itself amongst other beer by being the only high- quality beer on the market in Dubai. Emirates Choice will be available in most hotels, bars, restaurants and pubs. VALUE POSITIONING Emirates Choice is an American beer with premium European style. Most locations throughout Dubai offer premium European beers but do not have listings for American beers.13 This is where Craft Oasis hopes to penetrate the market with its high quality craft beer, Emirates Choice, ultimately hoping to infiltrate the market in Dubai completely before expanding further. TACTICS Craft  Oasis’  anticipated  promotion  and  advertising  actions.   SOCIAL MEDIA Craft Oasis will take advantage of the expanding presence of social media and its international impact in order to market Emirates Choice. Craft Oasis already has group sites on Facebook, Twitter , and Google+ where it promotes its product s, announces new products, and advertises upcoming promotions and events. Craft Oasis makes a conscious effort to stay connected with its consumers while constantly trying to attract more by staying current and relevant in the social media scene. This way Craft Oasis can interact with its consumers on a regular basis. Craft Oasis hopes to use these same techniques in marketing and promoting Emirates Choice in Dubai. The company is currently working on making sub-accounts on Twitter, Facebook, and Google+ that are specifically for Emirates Choice and will announce the company’s exportation to Social  Media  +  You  Tube Dubai as well as indicate promotional Wage  per  hour Hours events, local distributers, and abilities to Marketing   obtain promotional Emirates Choice gifts. This way the company hopes to create an Manager $                            30.00   2000 electric buzz in the country as it prepares to Marketing   launch and export Emirates Choice in 2013. Team $                            20.00   3000 $        120,000.00 Total                                                                                                                 13  (Maritime  and  Mercantile  International,  2012)     13  
  • 14. CRAFT  OASIS  Presents:  Emirates  Choice   ADVERTISING/DIGITAL MEDIA Company Advertisements Craft  Oasis  is  in  the  process  of  creating  several  company  advertisements  that  will   help  expose  the  launch  of  Emirates  Choice  in  Dubai  and  increase  awareness  of  the   brand.    These  advertisements  will  run  in  sequence  throughout  Dubai.    Some   advertising  concepts  are  illustrated  below:         Emirates  Choice….  The  difference  between  everyday  and  TODAY.     Craft  Oasis,  Dubai  2013.             Emirates  Choice…the  jewel  of  the  oasis     Craft  Oasis,  Dubai  2013.   Commercial Concepts Craft Oasis is also pursuing other avenues of digital media such as commercial videos on Youtube and television commercials. The Youtube videos will be beneficial and very cost-effective. Anticipated video concepts will include clever branding, but will also   14  
  • 15. CRAFT  OASIS  Presents:  Emirates  Choice   supply consumers with relevant information and a better understanding of American craft beer. This way, Craft Oasis hopes to begin to generate a new market and cultivate a new beer luxury culture. PROMOTIONS Craft Oasis has created a promotional team, which is currently conducting market research to optimize the company’s promotion of Emirates Choice in Dubai. Promotion methods will include the following: Complimentary Tastings & Informative Brochures Craft Oasis will sponsor complimentary tasting for the first three months at local distributers of Emirates Choice such as restaurants, nightclubs, and bars. The complimentary tastings will allow potential consumers to try an original American craft beer and compare it to other mass produced choices. This way, Craft Oasis will begin to cultivate a strong relationship with consumers and, through its complimentary tastings and informative brochures, teach Dubai residents and tourists about American craft beer, ultimately making Emirates Choice synonymous with high quality luxury for Complementary  Kegs  and  Brochures the everyday consumer. Craft Oasis Cost  per  item Number anticipates to use 300 kegs of Emirates Kegs $                            41.25   300 Choice and 10,000 brochures through this Brochures $                                  0.07 10000 promotion, costing the company $            13,075.00   Total approximately $13,000. Emirates Choice Promotional Gifts Craft  Oasis  plans  to  distribute  promotional  gifts  to   Emirates  Choice  consumers.    Gifts  will  include,  but  are  not   limited  to,  Craft  Oasis  coasters  (illustrated  below),   Emirates  Choice  key  chains,  Emirates  Choice  beer  taps,   Emirates  Choice  mouse  pads(illustrated  below),  Craft   Oasis  lights,    and  Emirates  Choice  pens.    These   promotional  gifts  will  help  bring  attention  to  the  brand   and  make  it  a  social  presence  in  Dubai,  further  generating   a  buzz  around   Promotional  Gifts the  Craft  Oasis   Cost  per  item Number product.     Lighters $                                  0.37 5000 These   Mouse  Pad $                                  1.00 2000 Promotional   Coasters $                                  0.10 20000 gifts  have  an   Keys  Chains $                                  0.63 5000 anticipated  total   Pens $                                  0.10 5000 cost  of  $14,500.   Tap  Handles $                        100.00   50 $            14,500.00   Total   15  
  • 16. CRAFT  OASIS  Presents:  Emirates  Choice     Dedicated Promotional Representatives Craft Oasis will hire a local promotional team in Dubai that will promote Emirates Choice from within the country. This Promotion  Team way Craft Oasis hopes to employ both Wage  per  hour Hours local people and take advantage of word- Promotion   of-mouth marketing as it stirs a trend and lead $                            18.00   2000 cultivates a new craft beer culture with Street  Team $                                  9.00 4000 the premier quality of Emirates Choice. This will cost Craft Oasis approximately $            72,000.00   Total $72,000. Total Budget   Total  Budget   Cost Promotional  G its $                                                    14,500.00   Promotional  Team $                                                    72,000.00   Social  Media  +  You   Tube $                                                 120,000.00 Complementary  Kegs   and  Brochures $                                                    13,075.00   $    219,575.00   Total BUSINESS  CHALLENGES   As in any product development plan, we anticipate several business challenges, including: • Initially, competing with well-established European beer companies, such as Heineken, will be a big challenge in gaining market recognition. • Creating a beer culture, in which the Emirates Choice product is highly visible and intuitively associated with individual luxury. Craft Oasis will make Emirates Choice synonymous with quality and a beer drinking culture through product promotion, product teaching, and the large presence of the product throughout the country. • Due to the conservative laws regarding alcohol there is going to be a decrease in consumer demand compared to a market in a open society. The law requiring residents to obtain a drinking license before they can buy alcohol form   16  
  • 17. CRAFT  OASIS  Presents:  Emirates  Choice   any store location for future consumption will also be another business hurdle. This law excludes Muslims. While residents are free to purchase alcohol in nightclubs and bars, Dubai law requires a license to purchase alcohol in any store location for later intended use. Craft Oasis will aggressively purse a partnership with MMI, which sells both alcoholic beverages and alcohol licenses, as a means of mitigating this business challenge. Furthermore, Craft Oasis will predominantly target nightclubs, restaurants, and bars to distribute the Emirates Choice product. CONCLUSION In closing, Craft Oasis has illustrated its ability to be successful through its expanding brand throughout the United States. As a result, the company feels that it will be able to successfully promote and export its premier product, Emirates Choice, to Dubai. The company anticipates success in Dubai due to the high quality of its product, the detailed promotion and careful partnership of Craft Oasis and MMI, and the company’s plan for market penetration. In short, Craft Oasis feels that the company is ready to expand internationally and that entering the market in Dubai is a crucial first step in that process, which they anticipate, will increase sales and revenue.   17  
  • 18. CRAFT  OASIS  Presents:  Emirates  Choice   REFERENCES Beer-­‐FAQ.  (2007,  October  15).  What  is  a  Steam  Beer  (or  California  Common)?   Retrieved  from  Beer-­‐FAQ.com:  http://www.beer-­‐faq.com/steam-­‐beer/   Central  Intelligence  Agency.  (2012,  February  8).  The  World  Factbook:  United  Arab   Emirates.  Retrieved  February  29,  2012,  from   https://www.cia.gov/library/publications/the-­‐world-­‐factbook/geos/ae.html   Global  Village  Encyclopedia.  (2012,  March  5).  Dubai.  Retrieved  from  Global  Village   Encyclopedia:  http://www.gvpedia.com/Territories/Dubai/Facts-­‐ Figures.aspx   Maritime  and  Mercantile  International.  (2012,  March  5).  Maritime  and  Mercantile   International.  Retrieved  from  Welcome:   http://www.mmidubai.com/homepage.aspx   MPI  Data  Hub.  (2005).  Country  and  Metropolitan  Stats  in  Brief  (2005).   The  Money  Coverter.  (2012,  March  5).  Convert  US  Dollar  to  United  Arab  Emirates   Dirham.  Retrieved  3  5,  2012,  from  The  Money  Coverter:   http://themoneyconverter.com/USD/AED.aspx   The  World  Bank.  (2012).  Economy  Profile:  United  States.  Washington:  The   International  Bank  for  Reconstruction  and  Development  /  The  World  Bank.   The  World  Bank.  (2012).  Economy  Profile:  Unitred  Arab  Emirates.  Washington:  The   International  Bank  for  Reconstruction  and  Development  /  The  World  Bank.   Weiner,  M.  (2012).  Worlds  Most  Visited  Cities.  U.S.  News  Travel.       18