1. Mr. Joel Rufus
19 Teesdale, Northampton, NN3 5DH
Mobile: 07575521914, Home: 01604451828,
E-mail: joelrufus@msn.com
I am a highly articulate and a self-motivated individual with a career in
people management and facilities management. I am an excellent
team player, always willing to help others and try new things. I am
looking for the opportunity to expand my experience to achieve my
full potential as a People Manager.
Key Skills
• Expertise in processing goods in and out
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• High level of accuracy
• Proven ability to communicate with people at all levels
• Ability to identify changes to processes and take remedial action
• Managerial skills
• Use Excel, Word, Outlook Express
• Full UK driving license
• Experience with Concept CAFM system
• Excellent people skills
• Experience in Preventative and predictive maintenance and maintenance planning and
scheduling for PPM’s and reactive works
Career Summary
September 2012 – Present
Facilities Manager, Amey, Northampton Schools PFI
Current Responsibilities:
• Leading a team of 21 cleaners and 3 caretakers, assisting with the setting up of
maintenance works with Sub Contractors, including contractor vetting, Site induction,
Supervision, Placing monthly Cleaning orders and monitoring the cleaning budget.
• Completing on site Quality Inspections and ensuring all associated remedial works are
actioned, Ensuring that the statuary compliance for the site is up to date

2. • Chairing onsite FM team/Monthly briefings and Providing Weekly updates to the FM
Helpdesk, Following up with contractors regarding any outstanding jobs.
• Supervision of caretaking, and cleaning staff
• Ensuring that all School Functions & Basket of hours functions have sufficient cover,
this will include being available to cover out of hour functions as and when required.
• Performance management, absence management, selection, vetting and development
of staff, ensuring staff are trained to carry out works safely, efficiently and to an
acceptable standard.
• Onsite HR elements for FM team, which includes timesheets, holiday requests, one to
one meetings, recruitment, etc.
• Liaising with the Client representatives and contractors etc. Monitoring performance
and reporting accordingly.
• Produce performance measures to ensure that performance indicators, SLA’s and
contractual obligations are met if not exceeded.
• Carrying out Toolbox Talks with all FM staff on a monthly basis, Training staff on all
items of cleaning equipment and power tools. Attend relevant training courses as
requested by the Operations Manager.
• Day to Day Contact with Cleaning Supervisor, Operations Manager, Client
representatives and Helpdesk for managing events and avoiding penalty by completing
tasks or mitigation.
• Assisting the caretaking team in meeting the service requirements of contract when
required to include providing cover for caretakers, assisting in set-ups and directing
traffic for school functions and any other duties deemed necessary.
February 2011- September 2012
Cleaning Supervisor/ Caretaker, Amey Northampton Schools PFI
Main Responsibilities:
• Day to day cleaning of the Weston Favell Academy along with general caretaking duties
which includes cleaning duties are prioritized to meet all KPI's and performance
standards to fit the demands of the client.
• Ensuring the school is being cleaned to the required service level along with looking
after third party lets and securing the school at the end of the day.
• Shared responsibility for maintaining the pool facility and all other caretaking duties
including portrage and churn, handyman duties and reactive cleaning, etc.
• During this time I was appointed as second in command for the Weston Favell
Academy site where I would deputize in the absence of the Facilities Manager.
May 2010 – November 2010
Self-employed, Consoles Alive
Main Responsibilities:

3. • Responsible for repairing game consoles, pc and laptops and ensuring customer
satisfaction and purchasing faulty systems for repair and resale as second hand system
on the EBay community.
January 2009 – August 2009
In- transit train cleaner, Carlisle cleaning and support services
Main Responsibilities:
• Responsible for carrying out high standards of cleaning on trains while in transit,
ensuring customers health and safety is priority and the cleaning service levels are met
on a daily basis and reporting any issues to the appropriate departments
April 2008 - November 2008
Production Manager and Dispatch Operative, EGO Sales UK Ltd, Northampton
Main Responsibilities:
• Managing the production team, ensuring garments are embroidered to high standards
and dispatched to customers within agreed service levels.
• Providing information to customer service department on a daily basis and identifying
any changes to processes to improve production and customer satisfaction.
• Deal with any staffing issues that may arise.
• Responsible for managing the trade counter, by both selling garments ‘off the shelf’ and
identifying new business leads.
• Booking in goods from suppliers and assigning to customer orders.
• Generating delivery notes and dispatch orders to customers by either EGO company
driver or courier.
2006 - April 2008
Stone Fitter, Megamarble limited
Main Responsibilities:
• Responsible for the professional fitting and delivery a large variety of stone worktops,
ensuring client satisfaction, safe working procedures and operation for my team and
other personnel around the team.
2001 – 2006
Site foreman, banks man, slinger and telehandler driver, Finchley Construction Management
Main Responsibilities:
• Overseeing the general running of the Northampton House building site, ensuring
targets are met on time and the quality of workmanship is kept to a high standard and
ensuring all personnel do their work in accordance with HSE regulations.
1997 – 2000
On the job training in Electrical and Mechanical Maintenance, The Bermudez Biscuit Company
Main Responsibilities:

4. • Please see the attached document for a full list of training.
Qualifications
CXC/GCSE in Math, English, Principles of Business, Social Studies, and Human and Social
Biology,
Other training
• People Management Program with the Amey Academy,
• National Pool Plant Operators certificate, Intermediate level Apprenticeship in Team
• Leading (HIT), Level 2 Cleaning and Support Services (City and Guilds).
• Legionella awareness training(Amey)
• Fire awareness training(Amey)
Leisure Interests
Watching movies, family life and fiddling with electronics.
References on request