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John O'Hara Professional Profile

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John O'Hara is creatively driving solutions that dramatically improve customer delight and engagement.

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John O'Hara Professional Profile

  1. 1. John O’Hara Customer Success Strategist
  2. 2. Hi, I’m John. I’m creatively driving solutions that dramatically improve customer delight and engagement. I have over 10 years experience building teams, innovating processes and coaching for results. I grew up in the San Francisco Bay Area, enjoy travel, and love spending time with my wife and kids.
  3. 3. Skills & expertise Customer Advocacy Solutions Consulting Excellent Written and Verbal Communication Lean Design Thinking Group Facilitation
  4. 4. Employment history Ordained Minister AGNCN: Sacramento, CA April 2001 - April 2010 Route Sales Rep Bimbo Bakeries: Concord, CA April 2010 - January 2013 Banker Wells Fargo: San Francisco, CA January 2013 - February 2014 Retention Manager Demandforce: San Francisco, CA February 2014 - June 2015
  5. 5. Innovation Catalyst The Innovation Catalysts are a global community committed to deep customer empathy, ideation and rapid experimentation. The Innovation Catalyst Program infuses design thinking into the mindset of Intuit employees worldwide.
  6. 6. FY15 Innovation Catalyst Site Leader San Francisco
  7. 7. Contact John O’Hara jfohara@gmail.com www.linkedin.com/in/jfohara

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