This document provides an overview of creating knowledge communities across an organization using Office 365 tools. It discusses what knowledge communities are and their purpose in connecting employees, creating expertise, providing ideas, and improving productivity. Specific Office 365 tools that can be used to capture knowledge are then reviewed, including SharePoint, OneDrive, Delve, Office 365 Groups, Planner, Yammer, Stream, and Microsoft Teams. The document aims to demonstrate how these tools can enhance collaboration across generations in an organization.

1. Creating a Knowledge
Community Across your
Organization

2. Community Leader in Office 365 and SharePoint
Twitter: @Rockett_15
Houston SharePoint User Group President
SharePoint Saturday Houston Chair
Houston, Tx
Johnny is a passionate evangelist who attributes his professional experiences, technical expertise
and real-world SharePoint and Office 365 experience with organizations. He served 10 years in the
U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS Nimitz) as an Electrical Work Center
Supervisor. He graduated from the University of Phoenix of Houston in 2011 with a Bachelor of
Science degree in Business Information Systems. Johnny has been working in the SharePoint
community for the last 9 years.
Johnny Lopez

3. Agenda
• What are Knowledge communities?
• Generational Workforce
• Knowledge Sharing Vision
• Office 365 Tools to Capture Knowledge

4. A Knowledge
Community
• Communities are "bounded" to facilitate
building and leveraging trusted relationships
within and across businesses and
disciplines.
• While bounded, Communities have porous
boundaries enabling broader collaboration
and engagement.
• Knowledge Communities are central for
building a collaborative, global culture.

5. Community
Purpose
Connect
• Connect
employees
with
knowledge
and expertise
Create
• Create a
critical center
of expertise
for curated
Knowledge
Communities.
Provide
• Provide a
forum for
quickly
gathering
ideas and
sharing best
practices.
Improve
• Improve
overall
productivity
and eliminate
siloes​.

6. Community Benefits and Value
Through sharing and reuse of consistent approaches and
methods, we create speed to quickly stand up Knowledge
Communities and drive down the overall cost of
implementation.
By "tapping into the power of many", we can harness
employee ingenuity and experience to accelerate
achievement of our respective goals and objectives.

7. Individual Benefits for
Community​ Participation
• Continue learning and faster professional
development
• Faster problem solving through accessing expert
knowledge
• Share your own expertise to broaden influence
• Improve communication with peers
• Increase productivity and quality of work
• Develop a sense of professional identity
• Enhance our professional reputation
• Exposure to new opportunities

8. What types of communities?
Open Forums
Knowledge Base
Center of Excellence
Champion Program

9. Millennials surpass Gen Xers as the largest
generation in U.S. labor force BY RICHARD FRY

10. Generational Preferences at Work
FROM: http://blog.avanade.com/avanade-insights/collaboration/microsoft-teams-supercharges-collaboration-for-millennials-to-boomers/

11. Knowledge Sharing Vision
• Where there is no vision, there can not be success!!

12. Vison, Missions,
Values
History Buying Process Pricing
Customer
Service Process
Product/Services
New
Developments
Marketing
Strategy
FAQs Case Studies
Standard
Operating
Procedures
Industry Best
Practices
Insights
What types of knowledge?

13. Who are the key knowledge holders?
CEO
Vice President
of Sales
Vice President
Marketing
Operations
Manager
CIO HR Director
Key Managers IT Director

14. How do we obtain knowledge?
Verbal Communication
• Face to face meetings
• Individual or Group
Published Materials -
Content
• Company Website
• Intranet – Internal Website
• Internet – Google, Bing, etc
• Internal File repositories
• Training Materials
Experience
• OJT
• Industry
• Training

15. Firstly, lets understand Office 365

16. How can we capture that Knowledge?

17. SharePoint and OneDrive cloud momentum
SPVS 2016 & Ignite SPVS 2017 & Ignite SPVS 2018 & SPC18
250K
Organizations
300 %
Data Growth
60%
Online Seats
300K +
Organizations
300 %
Data Growth
65%
Online Seats
450K
Organizations
200 %
Data Growth
70%
Online Seats

18. SharePoint
• Organizations use SharePoint as a secure place to store, organize,
share, and access information from any device.
• SharePoint Online - A cloud-based service, hosted by Microsoft,
for businesses of all sizes. Instead of installing and deploying
SharePoint Server on-premises, any business can subscribe to an
Office 365 plan or to the standalone SharePoint Online service.
• SharePoint Foundation (not available after SP2016) - is free for
on-premises deployment. You can use SharePoint Foundation to
create many types of sites where you can collaborate on
webpages, documents, lists, calendars, and data.
• SharePoint Server - It includes all the features of SharePoint
Foundation. And it offers additional features and capabilities, such
as Enterprise Content Management, business intelligence,
enterprise search, personal sites, and Newsfeed.

19. SharePoint
• File Sharing
• Co-Authoring
• Calendaring
• Search
• Community Sites
• Wikis
• Discussion Boards (Deprecated)
• Content types and taxonomy features MMS
• Mobile App - Intranet in your pocket

20. OneDrive
OneDrive for Business is an integral part of Office 365
or SharePoint Server, and provides place in the cloud
where you can store, share, and sync your work files.
You can update and share your files from any device
with OneDrive for Business. You can even work on
Office documents with others at the same time.

21. OneDrive
• Personal Files
• MY DOCUMENTS
• Store
• Share
• Secure
• Organize
• Sync Client

22. Delve
• Delve helps you discover the information that's
likely to be most interesting to you right now -
across Office 365. Find information about people -
and through people - and help others find you.
• You don't have to remember the title of a
document or where it's stored. Delve shows you
documents no matter where they're stored in
OneDrive for Business or SharePoint in Office 365.
• Delve never changes any permissions, so you'll only
see documents that you already have access to.
Other people will not see your private documents.

23. Delve
• Organizational Insights
• Profile Data
• Interest & Skills
• Personalized Content
• Office Graph - machine learning
• Delve Cards
• Mobile App

24. Office 365 Groups
• Public or Private
• Distribution Lists email address
• Shared Calendar
• SharePoint Site
• OneNote book
• Access from Outlook Online or Client
• Connect 3rd Party Apps

25. Planner
Planner makes it easy for your team to create new
plans, organize and assign tasks, share files, chat about
what you’re working on, and get updates on progress.

26. Yammer
• Some of the best ideas come from spontaneous conversations, with people you
never expected. Yammer is your social workspace in Office 365 that makes it easy
to have conversations, collaborate on projects, and get work done with teams
across the organization.
• Get connected to the right people, share information across teams and organize
around projects. Target/tag discussions/topics/people easily
• Quickly pull together a group in Yammer to share updates, ask questions, get
feedback and collaborate on files—all in a central place.

27. Stream
• Find what you need fast with smart search tools
• Intelligence features provide more ways to find and interact with your videos—
so everyone can access relevant content quickly and easily.
• Collaborate more easily in apps you already know
• Intuitive video sharing—through the browsers and apps people use most—
makes it easier for everyone to engage and collaborate productively.
• Make your communications more compelling
• Reach your entire company and keep everyone connected, bringing even remote
teams together with the personalized power of video.

28. Microsoft Teams
• Microsoft Teams is the chat-based workspace in
Office 365. It's the hub for team chats, calls, meetings,
and messages.
• Teams is extensible and customizable, and it's
secured and standards-compliant to make sure your
company's most sensitive collaborations are private.
• Bring your team together
• Chat 1:1 and with groups
• Connect with online meetings

29. Teams
enhances
collaboration
for Millennials
to Baby
Boomers
brings them
together by:
• Individual Chat
• Group Chat
• Team Chat within a Teams
• SharePoint Sites
• Co-Authoring
• Voice Calls
• Online Meetings
• OneDrive Files
• OneNote
• Tons of Apps
• Bots
• Planner Integration

30. Questions?