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Knowledge sharing through communities spsnyc

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Knowledge sharing through communities spsnyc

  1. 1. Handcrafted innovations solving your toughest business challenges Knowledge Sharing through Communities
  2. 2. Director of Knowledge Sharing and Collaboration johnny.lopez@ceremity.com Twitter: @Rockett_15 Johnny is a passionate evangelist who attributes his professional experiences, technical expertise and real-world SharePoint and Office 365 experience with organizations. He served 10 years in the U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS Nimitz) as an Electrical Work Center Supervisor. He graduated from the University of Phoenix of Houston in 2011 with a Bachelor of Science degree in Business Information Systems. Johnny has been working in the SharePoint community for the last 9 years. Johnny Lopez
  3. 3. BUILT FROM THE GROUND UP Founded in 2006, Ceremity is headquartered in Houston, Texas, with offices in Illinois, Florida and Europe. As a full-service management and technology consulting firm, we help companies transform their businesses through a disciplined business consulting methodology combined with expert technology and software development. Our clients range from Fortune 100 companies to emerging industry leaders. We provide expert, objective advice, working closely with client leaders to drive their vision. Leveraging our extensive expertise in assessment, strategy, process, technology innovation, implementation, and user experience, we help our clients improve performance and increase revenue. Clients depend on our ability to identify issues, evaluate alternatives, and develop solutions to address their specific needs.
  4. 4. Digital TransformationKnowledge Sharing and Collaboration
  5. 5. Agenda
  6. 6. Millennials surpass Gen Xers as the largest generation in U.S. labor force BY RICHARD FRY
  7. 7. Knowledge Sharing Vision Knowledge Sharing enables employees to contribute, leverage and share experience and discipline expertise for world-class customer and business outcomes. Collaborative Knowledge Communities are a center driver for enabling the vision.
  8. 8. What types of knowledge? Vison, Missions, Values History Buying Process Pricing Customer Service Process Product/Services New Developments Marketing Strategy FAQs Case Studies Standard Operating Procedures Industry Best Practices Insights
  9. 9. Who are the key knowledge holders? CEO Vice President of Sales Vice President Marketing Operations Manager CIO HR Director Key Managers IT Director
  10. 10. How do we obtain knowledge? Verbal Communication • Face to face meetings • Individual or Group Published Materials - Content • Company Website • Intranet – Internal Website • Internet – Google, Bing, etc • Internal File repositories • Training Materials Experience • OJT • Industry • Training
  11. 11. Knowledge Mapping • Collaborative • Repetitive • Ongoing
  12. 12. How can we capture that Knowledge?
  13. 13. Delve • Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365. Find information about people - and through people - and help others find you. • You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or SharePoint in Office 365. • Delve never changes any permissions, so you'll only see documents that you already have access to. Other people will not see your private documents.
  14. 14. Delve • Organizational Insights • Profile Data • Interest & Skills • Personalized Content • Office Graph - machine learning • Delve Cards • Mobile App
  15. 15. SharePoint Organizations use SharePoint as a secure place to store, organize, share, and access information from any device. • SharePoint Online - A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying SharePoint Server on-premises, any business can subscribe to an Office 365 plan or to the standalone SharePoint Online service. • SharePoint Foundation (not available after SP2016) - is free for on-premises deployment. You can use SharePoint Foundation to create many types of sites where you can collaborate on webpages, documents, lists, calendars, and data. • SharePoint Server - It includes all the features of SharePoint Foundation. And it offers additional features and capabilities, such as Enterprise Content Management, business intelligence, enterprise search, personal sites, and Newsfeed.
  16. 16. SharePoint • File Sharing • Co-Authoring • Calendaring • Search • Community Sites • Wikis • Discussion Boards (Deprecated) • Content types and taxonomy features MMS • Mobile App - Intranet in your pocket
  17. 17. OneDrive OneDrive for Business is an integral part of Office 365 or SharePoint Server, and provides place in the cloud where you can store, share, and sync your work files. You can update and share your files from any device with OneDrive for Business. You can even work on Office documents with others at the same time.
  18. 18. OneDrive • Personal Files • Store • Share • Secure • Organize • Sync Client
  19. 19. SharePoint and OneDrive cloud momentum 250k Organizations 85% Of Fortune 500 60% Of all seats are online 90% Growth in active users 300% Growth in data stored
  20. 20. Microsoft Teams Microsoft Teams is the chat-based workspace in Office 365. It's the hub for team chats, calls, meetings, and messages. Teams is extensible and customizable, and it's secured and standards- compliant to make sure your company's most sensitive collaborations are private. • Bring your team together • Chat 1:1 and with groups • Connect with online meetings • Files, notes, apps, and more, all in one place
  21. 21. Microsoft Teams
  22. 22. Office 365 Groups • Public or Private • Distribution Lists email address • Shared Calendar • SharePoint Site • OneNote book • Access from Outlook Online or Client • Connect 3rd Party Apps
  23. 23. Planner Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.
  24. 24. Knowledge Communities
  25. 25. Knowledge Communities A Knowledge Community ​is a group of professionals facing similar work challenges and learning opportunities. • Communities are "bounded" to facilitate building and leveraging trusted relationships within and across businesses and disciplines. • While bounded, Communities have porous boundaries enabling broader collaboration and engagement. • Knowledge Communities are central for building a collaborative, global culture.
  26. 26. Community Purpose •Connect employees with knowledge and expertise (tapping into key expertise) across your organization to improve the speed of problem-solving and effective decision making related to Knowledge Sharing. •Create a critical center of expertise for curated Knowledge Communities. •Provide a forum for quickly gathering ideas and sharing best practices. •Improve overall productivity and eliminate siloes​.
  27. 27. Community Benefits and Value •Through sharing and reuse of consistent approaches and methods, we create speed to quickly stand up Knowledge Communities and drive down the overall cost of implementation. •By "tapping into the power of many", we can harness employee ingenuity and experience to accelerate achievement of our respective goals and objectives.
  28. 28. Individual Benefits for Community​ Participation •Continue learning and faster professional development •Faster problem solving through accessing expert knowledge •Share your own expertise to broaden influence •Improve communication with peers •Increase productivity and quality of work •Develop a sense of professional identity •Enhance our professional reputation •Exposure to new opportunities
  29. 29. EVALS / PRIZES Bring all items to the 6th Info Desk • Bingo Cards = how you win prizes at the end of the event. • The cards must be stamped by ALL the Sponsors by the last session (4pm) • Fill out speakers evaluations (located in the front of the rooms • Fill out the event evaluations 27 in Curved Samsung Lenovo IdeaPad Name your game bundle
  30. 30. THANK YOU EVENT SPONSORS We appreciated you supporting the New York SharePoint Community! • Diamond, Platinum, Gold, & Silver have tables scattered throughout • Please visit them and inquire about their products & services • To be eligible for prizes make sure to get your bingo card stamped by ALL sponsors • Raffle at the end of the day and you must be present to win!
  31. 31. Beer Authority 300 W 40h St [across the street] Join us for a round of drinks & some appetizers http://www.beerauthoritynyc.com
  32. 32. QUESTIONS?

Notas del editor

  • Knowledge Sharing enables employees to contribute, leverage and share experience and discipline expertise for world-class customer and business outcomes. Collaborative Knowledge Communities are a center driver for enable the vision.
  • Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, the simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge. By articulating exactly how knowledge moves through the organization, teams can identify improvement opportunities and make targeted adjustments to ensure that the right knowledge reaches the right people at the right point in the process.
  • Bring your team together
    Create a collaborative workspace for your team and let anybody join, or keep it private. Use channels to organize activity by topic, area, or anything else.
    Chat 1:1 and with groups
    Outside of open team conversations, chat privately and share files and notes with anyone in your organization.
    Connect with online meetings
    Schedule meetings with your team or start something impromptu. Built-in video and screen sharing bring everybody closer together.
    Files, notes, apps, and more, all in one place
    All your team's tools are organized and integrated together. Get the best of Office 365 and other services via custom tabs, connectors, and bots.
  • Improve access to experience and knowledge across all businesses since empowering / enabling existing resources is THE best way to accelerate the development of our collaborative culture.

    Provide our business customers with solutions to increase productivity and improve business performance, and ultimately our competitiveness.

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