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THE 10
COMMANDMENTS
OF PRODUCT
GROWTH
BUILDIT. GROWIT.
W23
These 10 commandments of
Product Growth are a perfect
reference guide to help you
stay on track, wether you’ve
just launched a product,
or had it in the market for
years.
Are you following the
10 Commandments of
Product Growth?
THOU SHALT
FIND PRODUCT-
MARKET FIT.
1
In order to be able to grow your
product properly, you need to
understand the product and the
market fit.
If you don’t have product-
market fit, you’ll never grow
your product to its true
potential, and it’s easy to
believe you have it when you
don’t.1
THOU SHALTTHOU SHALT
HONOUR THYHONOUR THY
NORTH STAR.NORTH STAR.
2
Your North Star Metric is a
single metric that leads your
product.
Everything you do should
influence your North Star Metric
in some way. If it doesn’t, it
gives you a reason to question
if the tasks, features, changes,
ideas, etc, are really helping
you move forward with your
product.
2
THOU SHALTTHOU SHALT
REMEMBER TOREMEMBER TO
RETAIN BEFORERETAIN BEFORE
YOU OBTAIN.YOU OBTAIN.
3
The rookie mistake is to
instantly put all your efforts into
acquiring more users. More
registrations mean a better
product, right? Wrong.
Fix the leaky bucket before you
try to increase your acquisition
efforts. If your users aren’t
retaining, you’re throwing away
value. It’s harder to get churned
users to come back than
acquire new ones.
3
THOU SHALTTHOU SHALT
DISCOVER THYDISCOVER THY
MAGIC MOMENT.MAGIC MOMENT.
4
At what point does a first time
user have their “aha” moment
within your product?
Know this, and use this. This
is the point the value of your
product clicks for the user.
Bring this to the forefront of all
you do during acquiring and
activating your users and you’ll
find it easier to engage with
them.
4
THOU SHALTTHOU SHALT
ACTIVATE THYACTIVATE THY
USER OVERUSER OVER
ACQUIRINGACQUIRING
NEW.NEW.
5
Growth doesn’t end with
acquiring a user.
Define what an activated user
is within your product, and
strive towards that. It will make
sure that you are correctly
attributing your acquisition
sources to good, quality users
for your product.5
THOU SHALTTHOU SHALT
NOT BEARNOT BEAR
FALSE WITNESSFALSE WITNESS
TO DATA.TO DATA.
6
It’s easy to get caught up with
too many metrics. Analysis
Paralysis can creep up on you.
Make sure you understand your
user flows, and with your North
Star Metric, develop the main
KPIs that lead to your North
Star.
6
THOU SHALTTHOU SHALT
ACCEPTACCEPT
FAILURE AS AFAILURE AS A
LESSON.LESSON.
7
Growth isn’t about making a
few optimizations within your
product here or there, it’s about
constant change.
You should be constantly
testing. Not every test will work,
but the failures will help guide
you in the future and make the
wins even more successful.7
THOU SHALTTHOU SHALT
GUIDE THEGUIDE THE
MARGINALS.MARGINALS.
8
The product and features have
all been developed from the
ground up for one type of user
— your whales. These are the
ones who already use most of
the features and are heavily
engaged.
This strategy keeps your whale
users happy, but by focussing
on your marginal users you
are diversifying your client
base risk. When it comes to
your whale users, just a small
increase in users can have huge
effects on your bottom line.
8
THOU SHALTTHOU SHALT
UTILIZE FEATUREUTILIZE FEATURE
DISCOVERABILITYDISCOVERABILITY
BEFOREBEFORE
CREATING.CREATING.
9
We all have ideas. We can
throw up new feature ideas for
our products at any time. But
feature overkill isn’t the way to
win.
Features need to be optimised
and presented at the correct
time in the users journey.
9
10
THOU SHALTTHOU SHALT
KEEP AN OPENKEEP AN OPEN
MIND ANDMIND AND
NEVER STOPNEVER STOP
TRYING.TRYING.
0
Growth never ends.
It’s all about creating a
reiterative process.
Use your data to identify
opportunities, validate
the results of your tests,
document and then do it
all over again. What works
now may not work in the
future and what fails now
may work in the future
W23
BUILDIT. GROWIT.
Found value in this article?
Please like, comment and share.
JON BUTTERFIELD
@W23 LABS

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10 commandments of product growth

  • 2. W23 These 10 commandments of Product Growth are a perfect reference guide to help you stay on track, wether you’ve just launched a product, or had it in the market for years. Are you following the 10 Commandments of Product Growth?
  • 4. In order to be able to grow your product properly, you need to understand the product and the market fit. If you don’t have product- market fit, you’ll never grow your product to its true potential, and it’s easy to believe you have it when you don’t.1
  • 5. THOU SHALTTHOU SHALT HONOUR THYHONOUR THY NORTH STAR.NORTH STAR. 2
  • 6. Your North Star Metric is a single metric that leads your product. Everything you do should influence your North Star Metric in some way. If it doesn’t, it gives you a reason to question if the tasks, features, changes, ideas, etc, are really helping you move forward with your product. 2
  • 7. THOU SHALTTHOU SHALT REMEMBER TOREMEMBER TO RETAIN BEFORERETAIN BEFORE YOU OBTAIN.YOU OBTAIN. 3
  • 8. The rookie mistake is to instantly put all your efforts into acquiring more users. More registrations mean a better product, right? Wrong. Fix the leaky bucket before you try to increase your acquisition efforts. If your users aren’t retaining, you’re throwing away value. It’s harder to get churned users to come back than acquire new ones. 3
  • 9. THOU SHALTTHOU SHALT DISCOVER THYDISCOVER THY MAGIC MOMENT.MAGIC MOMENT. 4
  • 10. At what point does a first time user have their “aha” moment within your product? Know this, and use this. This is the point the value of your product clicks for the user. Bring this to the forefront of all you do during acquiring and activating your users and you’ll find it easier to engage with them. 4
  • 11. THOU SHALTTHOU SHALT ACTIVATE THYACTIVATE THY USER OVERUSER OVER ACQUIRINGACQUIRING NEW.NEW. 5
  • 12. Growth doesn’t end with acquiring a user. Define what an activated user is within your product, and strive towards that. It will make sure that you are correctly attributing your acquisition sources to good, quality users for your product.5
  • 13. THOU SHALTTHOU SHALT NOT BEARNOT BEAR FALSE WITNESSFALSE WITNESS TO DATA.TO DATA. 6
  • 14. It’s easy to get caught up with too many metrics. Analysis Paralysis can creep up on you. Make sure you understand your user flows, and with your North Star Metric, develop the main KPIs that lead to your North Star. 6
  • 15. THOU SHALTTHOU SHALT ACCEPTACCEPT FAILURE AS AFAILURE AS A LESSON.LESSON. 7
  • 16. Growth isn’t about making a few optimizations within your product here or there, it’s about constant change. You should be constantly testing. Not every test will work, but the failures will help guide you in the future and make the wins even more successful.7
  • 17. THOU SHALTTHOU SHALT GUIDE THEGUIDE THE MARGINALS.MARGINALS. 8
  • 18. The product and features have all been developed from the ground up for one type of user — your whales. These are the ones who already use most of the features and are heavily engaged. This strategy keeps your whale users happy, but by focussing on your marginal users you are diversifying your client base risk. When it comes to your whale users, just a small increase in users can have huge effects on your bottom line. 8
  • 19. THOU SHALTTHOU SHALT UTILIZE FEATUREUTILIZE FEATURE DISCOVERABILITYDISCOVERABILITY BEFOREBEFORE CREATING.CREATING. 9
  • 20. We all have ideas. We can throw up new feature ideas for our products at any time. But feature overkill isn’t the way to win. Features need to be optimised and presented at the correct time in the users journey. 9
  • 21. 10 THOU SHALTTHOU SHALT KEEP AN OPENKEEP AN OPEN MIND ANDMIND AND NEVER STOPNEVER STOP TRYING.TRYING.
  • 22. 0 Growth never ends. It’s all about creating a reiterative process. Use your data to identify opportunities, validate the results of your tests, document and then do it all over again. What works now may not work in the future and what fails now may work in the future
  • 23. W23 BUILDIT. GROWIT. Found value in this article? Please like, comment and share. JON BUTTERFIELD @W23 LABS