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“One-Stop-Shop” Mobile Marketing
                                                                                                                 for
                                                                                      Convenience Stores




    Convenience Retail – J Moloshok
1   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
Introduction
    Adoption for mobile marketing has reached critical mass
          •         40% of all phones in the US are smartphones (2011 ComScore/ Nielsen Research)
          •         Mobile app usage (avg. of 661 minutes per month) is becoming as popular
                    as mobile messaging (671 minutes per month) (2011 ZOKEM Research)
          •         20% of consumers age 18-34 (10% total) make a special trip to the store after
                    receiving a mobile coupon (2010 InsiderExpress Study)
          •         Shoppers involved in mobile loyalty programs were highly satisfied: 90% said they
                    had gotten value from being a member (2010 Zoomerang Study)




    Convenience Retail – J Moloshok
2   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
What Is QwikBonus?
    Easy to start, easy to manage – with measurable ROI

           A Complete Mobile Solution for Convenience Stores…
           •         Mobile app with your brand on it
           •         Turnkey mobile marketing
           •         Loyalty and rewards
           •         Data and analytics

           … That Drives Incremental Revenue
           •         Increases customer acquisition and retention through rewards
           •         Increases number of store visits by loyal customers
           •         Increases customer response to/redemption of offers




    Convenience Retail – J Moloshok
3   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
How QwikBonus Works
    Targets customers with a GPS enabled mobile application

                    You market a branded                                                      We use GPS to create                   Your app uses the
      1            “location-aware” mobile
                    app to your customers
                                                                                2           “geofences” around your
                                                                                                 store locations
                                                                                                                             3   “geofence” to deliver POS
                                                                                                                                  marketing to customers




    Convenience Retail – J Moloshok
4   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                         www.solidmediainc.com
QwikBonus Program
    Delivers value-add to increase loyalty and store visits

          Outside a Store’s Geofence
          The Program Drives to Store
          •    Alerts and Targeted Offers
          •    Trivia and Quizzes for Points
          •    Promo Content and Games
          •    Social Networking
          •    Store Finder




    Convenience Retail – J Moloshok
5   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
QwikBonus Program
    Leverages loyalty at POS to increase purchase incidence

          Inside a Store’s Geofence
          The Program Drives Sales
          •    Points and Rewards Redemption
          •    Coupons and POS Promotions
          •    Instant-Win and Enter-to-Win
          •    Premium Content and Games
          •    Mobile Payment




    Convenience Retail – J Moloshok
6   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
Turnkey Mobile Marketing
    Acquires new customers while retaining existing customers



                           Customers Opt-Into
                          Your Mobile Program




    Convenience Retail – J Moloshok
7   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
Program Opt-In
    Customers simply download your branded app

                    Store marketing drives                                                 Customer sends a text to               Customer downloads
       1            customers to download
                       your branded app
                                                                               2            receive a link or types
                                                                                           URL into phone browser
                                                                                                                             3   the app and can begin
                                                                                                                                  using it immediately




    Convenience Retail – J Moloshok
8   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                          www.solidmediainc.com
Call-to-Action
    Example: Alert message with mobile “scratch card”

                       Customer receives                                                   Cards can be “scratched”                Prizes are redeemed
                    scratch card periodically                                              anywhere; prizes include              at stores for the specific
       1              via push notification,                                   2             coupons, points and             3     points value or offer
                          SMS or email                                                        premium content                         they advertise




    Convenience Retail – J Moloshok
9   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                              www.solidmediainc.com
Campaign
     Example: Store promotion with manufacturer offer

                      Customer launches app                                                   Customer browses a                  Customer chooses an
        1            and selects a category of
                          offers to view
                                                                                2            list of offers available
                                                                                            within category selected
                                                                                                                              3    offer which they can
                                                                                                                                  redeem, share or rate




     Convenience Retail – J Moloshok
10   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                          www.solidmediainc.com
Redemption
     Example: Customer redeems an offer at a store

                        Customer selects a                                                   App generates scanable                 POS scans bar code;
        1              promotional offer or
                     rewards offer to redeem
                                                                                2            bar code for the offer or
                                                                                             points being redeemed
                                                                                                                              3   app updates customer’s
                                                                                                                                      points balance




     Convenience Retail – J Moloshok
11   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                          www.solidmediainc.com
Rewards
     Example: Earn and redeem points for rewards

                    Customer receives a call-                                               When customers redeem                  Customers can redeem
                    to-action with a rewards                                                offers, points are tracked            rewards points for a wide
        1           offer and points earning                                    2             and balance updated             3    variety of free packages
                           opportunity                                                            automatically                           and offers




     Convenience Retail – J Moloshok
12   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                            www.solidmediainc.com
Measurement and Data
     Maximize ROI with new metrics, customer data and intelligence

                                                                                                               dnew@tedeschifoodshops.com

                      Improve targeting
        1             and response rates


                                                                                                       Tedeschi Food Shops




                     Optimize marketing
        2             performance and
                      boost conversions




                       Deepen customer
         3             relationships and
                        increase loyalty




     Convenience Retail – J Moloshok
13   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                 www.solidmediainc.com
QwikBonus Pilot Program
     Easy to start, easy to manage and easy to scale

             Phase 1: Program Development and Customization
             •         We customize mobile apps (iPhone and Android) with your look and feel
             •         We work with you to design a program and secure manufacturer promotions
             •         We design your redemption process and or POS integration
                          −         No Integration: we collect redemption data to compare with your POS
                          −         Integration: we reconcile redemption data directly with your POS

             Phase 2: Program Launch and Marketing
             •         You implement consumer marketing for your new mobile app with rewards
             •         We work with you to create and manage campaigns on your new app

             Phase 3: Program Optimization and Growth
             •         Leverage customer data and analytics to optimize your program and marketing
             •         Scale manufacturers and offers based on what works best with your customers


     Convenience Retail – J Moloshok
14   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.   www.solidmediainc.com
Contact Us
     If you would like to discuss a pilot program, or learn more about how QwikBonus can
     work for your stores, please contact us at:


         SolidMedia USA                                                                                                       TNT Marketing/CrossMark
         752 N. Orange                                                                                                        5100 Legacy Drive
         Los Angeles, CA 90038                                                                                                Plano, Texas 75024


         Jonjozuf Hadley                                                                                                      Your Marketing Representative
         Strategic Development & Marketing                                                                                    + 1 469.814.1000
                                    Direct +1 626.404.7349
                                    Mobile +1 310.428.4320
                                    jhadley@solidmediainc.com
                                    Skype: jonjozuf_hadley




     Convenience Retail – J Moloshok
15   This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved.                                   www.solidmediainc.com

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SolidMedia: QwikBonus Program - Conversation Starter

  • 1. “One-Stop-Shop” Mobile Marketing for Convenience Stores Convenience Retail – J Moloshok 1 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 2. Introduction Adoption for mobile marketing has reached critical mass • 40% of all phones in the US are smartphones (2011 ComScore/ Nielsen Research) • Mobile app usage (avg. of 661 minutes per month) is becoming as popular as mobile messaging (671 minutes per month) (2011 ZOKEM Research) • 20% of consumers age 18-34 (10% total) make a special trip to the store after receiving a mobile coupon (2010 InsiderExpress Study) • Shoppers involved in mobile loyalty programs were highly satisfied: 90% said they had gotten value from being a member (2010 Zoomerang Study) Convenience Retail – J Moloshok 2 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 3. What Is QwikBonus? Easy to start, easy to manage – with measurable ROI A Complete Mobile Solution for Convenience Stores… • Mobile app with your brand on it • Turnkey mobile marketing • Loyalty and rewards • Data and analytics … That Drives Incremental Revenue • Increases customer acquisition and retention through rewards • Increases number of store visits by loyal customers • Increases customer response to/redemption of offers Convenience Retail – J Moloshok 3 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 4. How QwikBonus Works Targets customers with a GPS enabled mobile application You market a branded We use GPS to create Your app uses the 1 “location-aware” mobile app to your customers 2 “geofences” around your store locations 3 “geofence” to deliver POS marketing to customers Convenience Retail – J Moloshok 4 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 5. QwikBonus Program Delivers value-add to increase loyalty and store visits Outside a Store’s Geofence The Program Drives to Store • Alerts and Targeted Offers • Trivia and Quizzes for Points • Promo Content and Games • Social Networking • Store Finder Convenience Retail – J Moloshok 5 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 6. QwikBonus Program Leverages loyalty at POS to increase purchase incidence Inside a Store’s Geofence The Program Drives Sales • Points and Rewards Redemption • Coupons and POS Promotions • Instant-Win and Enter-to-Win • Premium Content and Games • Mobile Payment Convenience Retail – J Moloshok 6 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 7. Turnkey Mobile Marketing Acquires new customers while retaining existing customers Customers Opt-Into Your Mobile Program Convenience Retail – J Moloshok 7 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 8. Program Opt-In Customers simply download your branded app Store marketing drives Customer sends a text to Customer downloads 1 customers to download your branded app 2 receive a link or types URL into phone browser 3 the app and can begin using it immediately Convenience Retail – J Moloshok 8 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 9. Call-to-Action Example: Alert message with mobile “scratch card” Customer receives Cards can be “scratched” Prizes are redeemed scratch card periodically anywhere; prizes include at stores for the specific 1 via push notification, 2 coupons, points and 3 points value or offer SMS or email premium content they advertise Convenience Retail – J Moloshok 9 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 10. Campaign Example: Store promotion with manufacturer offer Customer launches app Customer browses a Customer chooses an 1 and selects a category of offers to view 2 list of offers available within category selected 3 offer which they can redeem, share or rate Convenience Retail – J Moloshok 10 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 11. Redemption Example: Customer redeems an offer at a store Customer selects a App generates scanable POS scans bar code; 1 promotional offer or rewards offer to redeem 2 bar code for the offer or points being redeemed 3 app updates customer’s points balance Convenience Retail – J Moloshok 11 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 12. Rewards Example: Earn and redeem points for rewards Customer receives a call- When customers redeem Customers can redeem to-action with a rewards offers, points are tracked rewards points for a wide 1 offer and points earning 2 and balance updated 3 variety of free packages opportunity automatically and offers Convenience Retail – J Moloshok 12 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 13. Measurement and Data Maximize ROI with new metrics, customer data and intelligence dnew@tedeschifoodshops.com Improve targeting 1 and response rates Tedeschi Food Shops Optimize marketing 2 performance and boost conversions Deepen customer 3 relationships and increase loyalty Convenience Retail – J Moloshok 13 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 14. QwikBonus Pilot Program Easy to start, easy to manage and easy to scale Phase 1: Program Development and Customization • We customize mobile apps (iPhone and Android) with your look and feel • We work with you to design a program and secure manufacturer promotions • We design your redemption process and or POS integration − No Integration: we collect redemption data to compare with your POS − Integration: we reconcile redemption data directly with your POS Phase 2: Program Launch and Marketing • You implement consumer marketing for your new mobile app with rewards • We work with you to create and manage campaigns on your new app Phase 3: Program Optimization and Growth • Leverage customer data and analytics to optimize your program and marketing • Scale manufacturers and offers based on what works best with your customers Convenience Retail – J Moloshok 14 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com
  • 15. Contact Us If you would like to discuss a pilot program, or learn more about how QwikBonus can work for your stores, please contact us at: SolidMedia USA TNT Marketing/CrossMark 752 N. Orange 5100 Legacy Drive Los Angeles, CA 90038 Plano, Texas 75024 Jonjozuf Hadley Your Marketing Representative Strategic Development & Marketing + 1 469.814.1000 Direct +1 626.404.7349 Mobile +1 310.428.4320 jhadley@solidmediainc.com Skype: jonjozuf_hadley Convenience Retail – J Moloshok 15 This material is proprietary and confidential. Not for distribution. © SolidMedia, Inc. 2009-2011 All rights reserved. www.solidmediainc.com