In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs .
3. Need for communication
On a daily basis we work with people who have different
opinions, values, beliefs, and needs then our own. Our ability to
Exchange idea with others
Understand other's perspectives,
Solve problemswill depend significantly on how effectively we
are able to communicate with others.
4. What is Communication?
COMMUNICATION IS THE ART OF TRANSMITTINGINFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO
ANOTHER COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS.
ITS ESSENCES : -
PERSONAL PROCESS
OCCURS BETWEEN PEOPLE
MEANS TO INFLUENCE OTHERS
EXPRESSION OF THOUGHTS ANDEMOTIONS THROUGH WORDS & ACTIONS.
TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE
IT IS A SOCIAL AND EMOTIONAL PROCESS
6. Downwards Communication: Highly Directive, From Senior To
Subordinates, To Assign Duties, Give Instructions, To Inform To
Offer Feed Back, Approval To Highlight Problems Etc.
Upwards Communications:it Is Non Directive In Nature From
Down Below, To Give Feedback, To Inform About
Progress/Problems, Seeking Approvals
Lateral Or Horizontal Communication
Formal Network : Virtually Vertical As Per Chain Go Command
Within The Hierarchy.
Informal Network: Free To Move In Any Direction May Skip
Formal Chain Of Command. Likely To Satisfy Social And Emotional
Needs And Also Can Facilitate Task Accomplishment.
Types of Communication
7. Types of communication
Lateral communication: This form of
communication is found among
members working at the same level i.e.
the colleague or peer group. It is the
most effective form of communication
as there is no barrier of subordinate or
boss present over there.However, it
often degenerates in to rumors and
gossips, which are harmful to the
growth of any institution.
8. Types of communication
Diagonal communication: In large
organizations various departments
need communicative support from
each other. As no one is directly
responsible for the ultimate
action, communication depends, in
such situations, on the goodwill
and cooperation of the members.
9. Types of communication
The Grapevine :
The commonplace form of
lateral or horizontal form of
communication is grapevine, is
called backbiting and
backstabbing.
10. Forms of communication
Verbal Communication : Oral
communication- Face to Face,
Public speech, Telephone,
Interview, Meeting
Written Communication -Letter,
Memo, Circular, Report, Minutes, e
mail, sms
Non verbal communication : Visual-
Pictorial symbols, Poster, Graphs &
charts, Signs, Signals
Aural- Drum beat, Siren, Whistle, Horn,
Buzzer & bell
12. Essentials of a communication
A common communication
environment
Cooperation between the
sender and the receiver
Selection of an appropriate
channel
Correct encoding and decoding
of the message
Receipt of the desired response
and feedback
13. Levels of communication
Extra personal communication
Communication between human beings and
non-human entities is extra personal
communication.
Intrapersonal communicationThis takes
place within the individual.
Interpersonal communication
Communication at this level refers to the
sharing of information among people. It can
be formal or informal. For example your
interaction with a sales clerk in a store is
different than with your friend and family.
Mass communication For this kind of
communication we require a mediator to
transmit information.
15. Hearing Vs Listening
Hearing Physical process,
natural, passive
Listening Physical as well as
mental process, active, learned
process, a skill
16. Always think ahead about what you are going to say.
Use simple words and phrases that are understood by every body
Increase your knowledge on all subjects you are required to speak.
Speak clearly and audibly.
Check twice with the listener whether you have been understood
accurately or not
Always pay undivided attention to the speaker while listening.
While listening, always make notes of important points.
Repeat what the speaker has said to check whether you have
understood accurately.
ESSENTIALS OF COMMUNICATION
Dos
17. Do not instantly react and mutter something in
anger.
Do not use technical terms & terminologies not
understood by majority of people.
Do not speak too fast or too slow.
Do not speak in inaudible surroundings, as you
won't be heard.
Do not assume that every body understands you.
While listening do not glance here and there as it
might distract the speaker.
Do not interrupt the speaker.
ESSENTIALS OF COMMUNICATION
DON'TS
18. IMPROVE LANGUAGE
IMPROVE PRONUNCIATIOON
WORK ON VOICE MODULATION
WORK ON BODY LANGUAGE
READ MORE
LISTEN MORE
INTERACT WITH QUALITATIVE PEOPLE
IMPROVE CIN YOU TOPIC OF DISCUSSION
PRACTICE MEDITATION & GOOD THOUGHTS
THINK ANDY SPEAK
DO NOT SPEAK TOO FAST
USE SIMPLEVOCABULARY
DO NOT SPEAK ONLY TO IMPRESS SOMEONE
LOOK PRESENTABLE AND CONFIDENT
How to Improve Existing Level of
COMMUNICATION?
19. Keep appropriate distance
Take care of your appearance
Be aware - people may give false
cues.
Maintain eye contact
Smile genuinely
Improving Body Language Tips
20. Success for YOU...
...in the new global and diverse workplace requires
excellent communication skills!
Thanks…..