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Establish a Relationship which Develops Trust
and Loyalty and Brings Them Back To Your Site
Where They May Become Customers
EMAIL
MARKETING 



A LITTLE

ABOUT US


We help companies present a stellar digital presence
to their prospects which, establishes their expertise
and builds trust that turns leads into clients.

We are more than website designers. We practice
Website therapy. - Judi Knight
MARKETING
HAS 

CHANGED

WHAT IS

CONTENT
MARKETING?
!
!
!
!




4
Content	
  Marketing	
  is	
  creating	
  and	
  sharing	
  valuable	
  
free	
  content	
  of	
  interest	
  to	
  your	
  “Right	
  Clients”	
  which	
  
serves	
  the	
  purpose	
  of	
  attracting	
  a	
  larger	
  prospect	
  
base,	
  that	
  will	
  bring	
  in	
  leads,	
  who	
  you	
  can	
  nurture	
  
and	
  educate	
  and	
  convert	
  into	
  customers.	
  These	
  
customers	
  will	
  become	
  repeat	
  buyers	
  and	
  good	
  
sources	
  for	
  on-­‐going	
  referrals.	
  
WHAT IS
EMAIL
MARKETING?
!
!
!
!


5
Email	
  Marketing.	
  The	
  process	
  of	
  engaging	
  by	
  email	
  
with	
  your	
  customers,	
  prospects	
  and	
  followers,	
  based	
  
upon	
  gaining	
  their	
  permission	
  for	
  you	
  to	
  do	
  so.	
  	
  
The	
  expectation	
  is	
  that	
  by	
  sharing	
  valuable	
  free	
  
content	
  of	
  interest	
  to	
  your	
  list,	
  you	
  can	
  nurture	
  and	
  
educate	
  them	
  and	
  possibly	
  convert	
  them	
  into	
  
customers.	
  These	
  customers	
  will	
  become	
  repeat	
  
buyers	
  and	
  good	
  sources	
  for	
  on-­‐going	
  referrals.	
  
GOOD NEWS



6
We all have a voice on the Internet.
BAD NEWS



7
We all have a voice on the Internet.
WHAT MUST 

YOU DO?
8
BECOME A TRUSTED 

AUTHORITY 


 Establish your Expertise	
  
Creating	
  content	
  that	
  demonstrates	
  
your	
  expertise	
  is	
  so	
  much	
  better	
  than	
  
claiming	
  greatness	
  for	
  yourself.	
  	
  
Show	
  rather	
  than	
  tell.	
  	
  
HOW IT 

WORKS

10
HOW IT 

WORKS


11
WHAT MUST 

YOU DO?
12
Practice Empathy
• What do your people want and need?
• Get inside their heads. Walk in their shoes.
• What would you want?
• How would you want to be talked to?
• What tone?
• What content?
• How often?
BEWARE OF THE 

GROUPON EFFECT
13
Let’s wait for the sale. They do them every month.
EDITORIAL 

CALENDAR
14
• Determine content types for various
segmentations of your customers.
• Identify holiday content and promotions,
• Create blog posts.
• Repurpose blog content into Social Media, Email,
Slideshare, Video, Webinars.
PROTECT THIS TRUSTED RELATIONSHIP
DEVELOP A ROUTINE PEOPLE CAN COUNT ON
REMEMBER MOBILE
BRING PEOPLE BACK TO YOUR SITE WITH EMAIL
FIND YOUR VOICE AND BE REAL
KEYS TO THE KINGDOM
15
KEEP IT SIMPLE SO IT GETS DONE
SHARE ON THE SOCIAL MEDIA PLATFORMS YOUR CLIENTS USE
CREATE EXTREMELY USEFUL CONTENT
!
!
!
People	
  think	
  the	
  main	
  barrier	
  to	
  online	
  
marketing	
  success	
  is	
  a	
  lack	
  of	
  traffic.	
  But	
  
it’s	
  really	
  a	
  lack	
  of	
  trust.	
  People	
  love	
  to	
  
buy	
  stuff,	
  but	
  they	
  hate	
  to	
  feel	
  sold.	
  PROOF READ AND CHECK YOUR LINKS
GROW YOUR LIST
HELP DON’T SELL
ONE: BRING PEOPLE 

BACK WITH EMAIL 

After	
  your	
  website	
  and	
  blog,	
  it	
  is	
  the	
  most	
  	
  
important	
  thing	
  you	
  can	
  do	
  to	
  establish	
  your	
  
credibility	
  and	
  develop	
  a	
  relationship	
  with	
  
your	
  people.
Email Is the secret weapon.
TWO: PROTECT THIS 

RELATIONSHIP
•Be	
  careful	
  with	
  what	
  you	
  are	
  sending	
  out	
  and	
  
how	
  often.	
  	
  
•Think	
  about	
  your	
  list	
  as	
  one	
  friend.	
  How	
  would	
  
this	
  person	
  receive	
  what	
  you	
  are	
  sending	
  out.	
  	
  
•How	
  would	
  they	
  feel	
  with	
  the	
  way	
  you	
  are	
  
speaking	
  to	
  them.	
  	
  
•What	
  would	
  they	
  think	
  by	
  the	
  number	
  of	
  
times	
  you	
  are	
  emailing	
  them?
THREE: HELP 	
  
DON’T SELL

•Create great informative content.
•Learn how to write great headlines and
posts with intriguing hooks.
•Many people think the main barrier to
online marketing success is a lack of traffic.
But it’s really a lack of trust.
People love to buy stuff, but hate to feel sold.
FOUR: CREATE 	
  
EXTREMELY USEFUL 

CONTENT.

You	
  need	
  to	
  be	
  extremely	
  Empathetic	
  and	
  think	
  
about	
  what	
  your	
  people	
  would	
  want	
  to	
  receive	
  
from	
  you.	
  	
  
Could	
  be	
  useful	
  or	
  entertaining	
  or	
  informative	
  
or	
  beautiful	
  but	
  it	
  must	
  be	
  relevant	
  to	
  them.	
  	
  	
  
!
!
!
FIVE: DEVELOP A 

ROUTINE

People	
  need	
  to	
  count	
  on	
  you.	
  Develop	
  a	
  rhythm	
  
they	
  can	
  count	
  on.	
  If	
  you	
  send	
  out	
  other	
  emails	
  
between	
  your	
  main	
  email	
  newsletter	
  do	
  it	
  with	
  
plain	
  text,	
  like	
  a	
  friend	
  would.	
  	
  
!
!
SIX: FIND YOUR 

VOICE 

You	
  want	
  your	
  readers	
  to	
  feel	
  like	
  you	
  are	
  
talking	
  just	
  to	
  them,	
  personally.	
  Use	
  their	
  name	
  
with	
  a	
  dynamic	
  field.	
  	
  
Write	
  as	
  if	
  you	
  were	
  writing	
  to	
  a	
  friend.	
  	
  
!
!
SEVEN: KEEP IT 

SIMPLE 



These	
  days	
  you	
  need	
  to	
  keep	
  the	
  email	
  short	
  
and	
  sweet.	
  	
  
If	
  your	
  template	
  is	
  too	
  complicated	
  you	
  will	
  
never	
  keep	
  up	
  your	
  newsletter.	
  	
  
Think	
  of	
  this	
  as	
  a	
  teaser	
  to	
  send	
  them	
  back	
  to	
  
your	
  website	
  where	
  the	
  real	
  goodies	
  live.	
  	
  
!
NINE:REMEMBER 	
  
MOBILE	
  
!



 43%	
  	
  (and	
  rising	
  everyday)	
  of	
  people	
  are	
  going	
  
to	
  view	
  your	
  email	
  on	
  their	
  mobile	
  phone.	
  
Check	
  this	
  view	
  and	
  be	
  sure	
  it	
  works	
  for	
  them.
TEN: PROOF READ 

AND CHECK LINKS





•No one is perfect but try to be. It is horrible
to have to send out corrections.
•Send yourself and someone else a test
before it goes out.
•Make sure the other person proofs it.
EIGHT: GROW 	
  
YOUR LIST



•Your	
  list	
  is	
  golden.	
  	
  
•The	
  bigger	
  the	
  list	
  the	
  better	
  the	
  sales.	
  
•Don’t	
  send	
  things	
  to	
  people	
  without	
  
permission.	
  
•Do	
  things	
  that	
  generate	
  new	
  subscribers	
  such	
  
as	
  webinars	
  or	
  free	
  offerings.	
  	
  
•Put	
  your	
  link	
  in	
  your	
  email	
  signature.	
  	
  
•Study	
  techniques	
  to	
  grow	
  the	
  list	
  and	
  do	
  
them.	
  
GIVE IT A 

TRY?

!
Hang out with Judi Knight every Wednesday Morning with Just a Digital Minute.

Sign up here: http://eepurl.com/qFgX

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The Truth About Email Marketing It's A Long Term Relationship.

  • 1. Establish a Relationship which Develops Trust and Loyalty and Brings Them Back To Your Site Where They May Become Customers EMAIL MARKETING 
 

  • 2. A LITTLE
 ABOUT US 
 We help companies present a stellar digital presence to their prospects which, establishes their expertise and builds trust that turns leads into clients.
 We are more than website designers. We practice Website therapy. - Judi Knight
  • 4. WHAT IS
 CONTENT MARKETING? ! ! ! ! 
 
 4 Content  Marketing  is  creating  and  sharing  valuable   free  content  of  interest  to  your  “Right  Clients”  which   serves  the  purpose  of  attracting  a  larger  prospect   base,  that  will  bring  in  leads,  who  you  can  nurture   and  educate  and  convert  into  customers.  These   customers  will  become  repeat  buyers  and  good   sources  for  on-­‐going  referrals.  
  • 5. WHAT IS EMAIL MARKETING? ! ! ! ! 
 5 Email  Marketing.  The  process  of  engaging  by  email   with  your  customers,  prospects  and  followers,  based   upon  gaining  their  permission  for  you  to  do  so.     The  expectation  is  that  by  sharing  valuable  free   content  of  interest  to  your  list,  you  can  nurture  and   educate  them  and  possibly  convert  them  into   customers.  These  customers  will  become  repeat   buyers  and  good  sources  for  on-­‐going  referrals.  
  • 6. GOOD NEWS
 
 6 We all have a voice on the Internet.
  • 7. BAD NEWS
 
 7 We all have a voice on the Internet.
  • 9. BECOME A TRUSTED 
 AUTHORITY 
 
 Establish your Expertise   Creating  content  that  demonstrates   your  expertise  is  so  much  better  than   claiming  greatness  for  yourself.     Show  rather  than  tell.    
  • 12. WHAT MUST 
 YOU DO? 12 Practice Empathy • What do your people want and need? • Get inside their heads. Walk in their shoes. • What would you want? • How would you want to be talked to? • What tone? • What content? • How often?
  • 13. BEWARE OF THE 
 GROUPON EFFECT 13 Let’s wait for the sale. They do them every month.
  • 14. EDITORIAL 
 CALENDAR 14 • Determine content types for various segmentations of your customers. • Identify holiday content and promotions, • Create blog posts. • Repurpose blog content into Social Media, Email, Slideshare, Video, Webinars.
  • 15. PROTECT THIS TRUSTED RELATIONSHIP DEVELOP A ROUTINE PEOPLE CAN COUNT ON REMEMBER MOBILE BRING PEOPLE BACK TO YOUR SITE WITH EMAIL FIND YOUR VOICE AND BE REAL KEYS TO THE KINGDOM 15 KEEP IT SIMPLE SO IT GETS DONE SHARE ON THE SOCIAL MEDIA PLATFORMS YOUR CLIENTS USE CREATE EXTREMELY USEFUL CONTENT ! ! ! People  think  the  main  barrier  to  online   marketing  success  is  a  lack  of  traffic.  But   it’s  really  a  lack  of  trust.  People  love  to   buy  stuff,  but  they  hate  to  feel  sold.  PROOF READ AND CHECK YOUR LINKS GROW YOUR LIST HELP DON’T SELL
  • 16. ONE: BRING PEOPLE 
 BACK WITH EMAIL 
 After  your  website  and  blog,  it  is  the  most     important  thing  you  can  do  to  establish  your   credibility  and  develop  a  relationship  with   your  people. Email Is the secret weapon.
  • 17. TWO: PROTECT THIS 
 RELATIONSHIP •Be  careful  with  what  you  are  sending  out  and   how  often.     •Think  about  your  list  as  one  friend.  How  would   this  person  receive  what  you  are  sending  out.     •How  would  they  feel  with  the  way  you  are   speaking  to  them.     •What  would  they  think  by  the  number  of   times  you  are  emailing  them?
  • 18. THREE: HELP   DON’T SELL
 •Create great informative content. •Learn how to write great headlines and posts with intriguing hooks. •Many people think the main barrier to online marketing success is a lack of traffic. But it’s really a lack of trust. People love to buy stuff, but hate to feel sold.
  • 19. FOUR: CREATE   EXTREMELY USEFUL 
 CONTENT.
 You  need  to  be  extremely  Empathetic  and  think   about  what  your  people  would  want  to  receive   from  you.     Could  be  useful  or  entertaining  or  informative   or  beautiful  but  it  must  be  relevant  to  them.       ! ! !
  • 20. FIVE: DEVELOP A 
 ROUTINE
 People  need  to  count  on  you.  Develop  a  rhythm   they  can  count  on.  If  you  send  out  other  emails   between  your  main  email  newsletter  do  it  with   plain  text,  like  a  friend  would.     ! !
  • 21. SIX: FIND YOUR 
 VOICE 
 You  want  your  readers  to  feel  like  you  are   talking  just  to  them,  personally.  Use  their  name   with  a  dynamic  field.     Write  as  if  you  were  writing  to  a  friend.     ! !
  • 22. SEVEN: KEEP IT 
 SIMPLE 
 
 These  days  you  need  to  keep  the  email  short   and  sweet.     If  your  template  is  too  complicated  you  will   never  keep  up  your  newsletter.     Think  of  this  as  a  teaser  to  send  them  back  to   your  website  where  the  real  goodies  live.     !
  • 23. NINE:REMEMBER   MOBILE   ! 
 
 43%    (and  rising  everyday)  of  people  are  going   to  view  your  email  on  their  mobile  phone.   Check  this  view  and  be  sure  it  works  for  them.
  • 24. TEN: PROOF READ 
 AND CHECK LINKS
 
 
 •No one is perfect but try to be. It is horrible to have to send out corrections. •Send yourself and someone else a test before it goes out. •Make sure the other person proofs it.
  • 25. EIGHT: GROW   YOUR LIST
 
 •Your  list  is  golden.     •The  bigger  the  list  the  better  the  sales.   •Don’t  send  things  to  people  without   permission.   •Do  things  that  generate  new  subscribers  such   as  webinars  or  free  offerings.     •Put  your  link  in  your  email  signature.     •Study  techniques  to  grow  the  list  and  do   them.  
  • 26. GIVE IT A 
 TRY?
 ! Hang out with Judi Knight every Wednesday Morning with Just a Digital Minute.
 Sign up here: http://eepurl.com/qFgX