Following an operational restructure, no processes were defined or mapped for a newly created department. Presenting the current challenges to consultancy firm Ernst & Young to help inform where to go.

1. Inspiring young lives

2. Er nst &
Young
Confidence
W ith T he
Client
Wor kshop

5. The Young People First Model
Supporting the Right Young Person
onto the Right Programme to achieve the Right Outcome
Outreach
Enabling Functions
Delivery
Outcomes

6. 2

7. East Midlands
West Midlands
East Anglia
3,121 total clients
supported
4,500 total clients
supported
3,614 total clients
supported
404 business start-ups
1,224 on the Team
programme
195 who have set up
community projects

8. Summary
Challenges
➔ Shared Understanding Between
Staff Teams
➔ The Young Persons Journey
➔ Assessment
➔ Securing Outcomes
➔ Mapping Outcomes And
Supporting Young People

9. ➔ Prospective Solutions
➔ Defining the Young
Persons Journey Visually
➔ Further Research
➔ Change Process?

10. *
Thank
You!