The document is a presentation by Jason Marty, the Global Director of Knowledge Management at Baker & McKenzie, about the law firm's knowledge management program. It discusses how the program was established, early setbacks, and how the firm addressed issues like scope, accountability, and organization over time. It provides examples of how the KM program created global practice libraries, legal training resources, and standards. The presentation concludes by noting positive changes and discussing next steps for the legal KM program at Baker & McKenzie.