In this newly globalizing world, we tend to minimize the effect that culture has on business efficiency and productivity; we think, quite rationally, that working globally is more a question of adaptability. Indeed, why should I have more problems working with someone from another culture? Reality shows us however that messages and expectations are not always perceived as expected. Why is that? And what can we do about it?

1. The Client-Specific Intercultural Company
www.kamelionworld.com
1
This workshop helps you understand how culture influences efficiency at work;
it provides practical tools to develop strategies dealing with your individual
business challenges.
More than ever, managers have no time to waste: Yet they simply can’t help getting in the way of productivity.
Workshop overview
In this newly globalizing world, we tend to
minimize the effect that culture has on business
efficiency and productivity; we think, quite
rationally, that working globally is more a question
of adaptability. Indeed, why should I have more
problems working with someone from another
culture? Reality shows us however that messages
and expectations are not always perceived as
expected. Why is that? And what can we do
about it?
KamelionWorldTM has designed a one-day
interactive cross-company workshop focusing on
the challenges of working in a culturally diverse
business environment. With your peers and
KamelionWorldTM facilitator you will navigate
through the fundamentals of cultural dynamics.
You will first get to understand of how
communication patterns work from an
intercultural perspective. You will quickly see that
what seems to be interpersonal mis-
communication often has its roots in cross-cultural
differences. You will then practice with new tools
that enable you to modify your work style and
become more effective with your
colleagues/partners/clients from other cultures.
Who should attend?
The workshop is designed for professionals
(business travelers, team members, expatriates,
…) working with colleagues/partners/clients from
different cultures either in the same office or in a
remote environment.
What will I be able to do after participating?
- You will develop an awareness of cultural norms and an understanding of why perceptions might differ
from one culture to another.
- You will be able to detect and interpret culture-related business behaviours.
- You will learn about the 7 core competences of the KamelionWorldTM ‘Cultural Smartie’ Model
- You will come up with new intercultural skills allowing you to consider
innovative, breakthrough solutions.
Your Day: Sample Contents
“Essentials of Intercultural Management” is a one-day interactive session
that leverages the experience of the participants and encourages hands-
on learning through the use of videos, discussions, role play, self-
assessment and the creation of action plans. The audience is limited to
12 participants per group to focus on the priorities and on each individual
need identified in the pre-assessment survey carried out prior to the
workshop.
To achieve this, you go through a 4-step process following the principles
of the UDARTM Model to understand, decode and then get straight into
action before reviewing best practices.
Essentials of Intercultural Management
Intercultural Open Workshop by KamelionWorldTM

2. The Client-Specific Intercultural Company
www.kamelionworld.com
2
Practical information
PRICE: 500 EUR (VAT excl.) per participant
Included: pre-assessment survey, 1-day group session, lunch, coffee breaks and learning material
OPTION: A 1-day individual follow-up consulting session may be organized between 1 and 2 months after
the workshop. This could take place either locally or wherever you need it. Primary goal is to develop
appropriate strategies as an answer to a specific business project. As an example : let’s consider that you
are partnering with Indians. On the occasion of your next trip to India, you can take advantage of an
individual session with our local expert over there. Price: 1 400 EUR (VAT excl.) per participant. Included:
pre-assessment interview, 1-day individual work session, learning material.
VENUE: Please consult our PLANNER to find out about dates and locations where the “Essentials of
Intercultural Management” open workshops are conducted.
To get further information about the KamelionWorldTM Client-Specific Intercultural Solutions,
please visit us: www.KamelionWorld.com or contact us at: info@kamelionworld.com
Welcome & Introductions
• Participants/workshop objectives and agenda
Objective:
Build rapport within the participants
UNDERSTAND
How does culture affect behaviours, even though we live in an increasingly global world? Why are commonly defined
goals perceived differently from one culture to another? What can you expect from your foreign co-worker/partners?
Together with your peers and your KamelionWorldTM facilitator, you will navigate through the roots of cross-cultural
differences and these related behaviours that appear ‘on the surface’. Learn about your own ‘cultural baggage’ and
start reflecting on your own ‘cultural filters’.
Topics:
• The impact of Culture on Business
• What is Culture?
• Your cultural backpack
• Moving beyond stereotypes
Objective:
Recognise the complex cultural challenges that face
executives in a culturally diverse work environment
DECODE
You will decode your individual business situations and explore them through another “filter” to fully understand why and
how to deal with them and achieve maximum success.
Topics:
• Cultural differences
• Business activities focusing on practical subjects such as
meetings, communication, planning, management,
leadership, … identified in the needs analysis
Objective:
View the professional landscape through new eyes.
ACT
No theory here, just solid and practical solutions. You will develop the most appropriate strategies to bridge cultural
gaps. Concrete and personal action plans will enable you to practice and measure your results immediately once
back at work.
Topics:
• Bridging the Cultural Gaps
• Process of Cross-Cultural Misunderstandings
• Do’s and Don’ts: solving different case studies
• Addressing Real-World Challenges: Action Plan
Objective:
Apply the lessons learned to real-world challenges,
REVIEW
Review the components to become a ‘Cultural Smartie’ and keep on track. Q & A, wrap up, close of the workshop.
Essentials of Intercultural Management

3. The Client-Specific Intercultural Company
Avenue Charles de Gaulle 2, 1653 Luxembourg
Tel: +32 (0)87 77 14 41 – Fax: +32 (0)87 77 68 56
www.kamelionworld.com
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REGISTRATION FORM
Essentials of Intercultural Management
KamelionWorldTM Open Workshop
Please return the registration form duly filled in and signed either by email:
info@kamelionworld.com or by fax: +32 (0)87 77 68 56.
Participant n°1: Participant n°2:
First Name: ……………………………………… First Name: ……………………………………………….
Last Name: ……………………………………… Last Name: …….…………………………………………
Job title: …………………………………………. Job title: ………………………………………………….
Tel: ………………………………………………... Tel: …………………………………………………………
Email: …………………………………………….. Email: ……………………………………………………..
Company key contact (if different from above):
First Name: ……………………………………… Last Name: ..…………………………………………….
Job title: ………………………………………… Tel: …………………..…………………………………….
Email: ……………………………………………
Please address invoice to:
Company name: ……………………………………………….………………………………………………….
Intra-Community VAT n°: ……………………………………………….…………………………………………
To the attention of: ……………………………………………….………………………………………………..
Address: ……………………………………………….……………………………………………………………..
……………………………………………….…………………………………………………………………………
I wish to register for:
 the following “Essentials of Intercultural Management” session: ……………………………………..
Fee:  500,00 EUR (1 participant)  1 400,00 EUR (3 participants)
 950,00 EUR (2 participants)  1 850,00 EUR (4 participants)
 the individual follow-up consulting session:
Fee:  1 400,00 EUR (1 participant)  3 920,00 EUR (3 participants)
 2 600,00 EUR (2 participants)  5 180,00 EUR (4 participants)
Payment terms:
Prices are VAT excl. Full payment upon receipt of the invoice. If participation is cancelled more than
7 days before the start, the full amount will be repaid. Audience is limited to 12 participants. We
reserve the right to cancel/postpone the training if the number of participants attending is less than 4.
Date: …….. / …….. / …….. Signature: ………………………………………………………