Digital Transformation: A blueprint for collaborating with open core technologies in a fast-changing world

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DIGITAL
TRANSFORMATION
WITH ZIMBRA
Open, Secure, Extensible

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WHO IS ZIMBRA?
250+
Employees
540+
Service Providers
1500+
Partners
100 Million+
Mailboxes
140+
Countries
1 Global provider of open core email collaboration software
2 Serving governments, service providers, educational institutions and
small/medium enterprises
3 Delivering email, contacts, calendar, tasks, document sharing & editing,
chat and video functionality

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SERVING SERVICE PROVIDER, GOVERNMENT, EDUCATION, ENTERPRISE AND SMB
CUSTOMERS WORLDWIDE
South
Africa

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EMAIL CONTINUES TO BE THE MAIN DIGITAL ARTERY THAT WORKERS
BELIEVE IS IMPORTANT TO DO THEIR JOBS.
296 billion messages are delivered every day.
Fast & Affordable
Email is widely available
everywhere at a low cost
Asynchronous
Respond later so you can take
time for deep, thoughtful work
Effortless
Information comes to you, not
the other way around
Personal
People, groups and
organizations connect directly,
privately and securely
Historical Record
Durable record, supports
communication around big-
picture discussions
Open & Decentralized
Open standard for reliable
communication is not owned by
any single company

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Video Conferencing File Storage
Chat Doc Editing
email
contacts
COLLABORATION IS OUR MISSION
Built-In Collaboration
Features
3rd Party Integrations 3rd Party Integrations
calendars
tasks

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WHERE ZIMBRA EXCELS
Low TCO Secure, Private + Data Sovereignty
Scales from 10 to 10M Users
Anytime, Anywhere, Any Device On-Prem, Cloud or Hybrid Deployment
Open Source Core

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ZIMBRA PRODUCT OVERVIEW

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ZIMBRA WEB CLIENT
Zimbra’s responsive
UI provides an
updated experience
+ consistent, full
functionality across all
devices
All collaboration
applications in one
place - Email,
Calendar, Contacts,
Documents, Tasks,
Chat & Video
Click icon to add picture

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3RD PARTY INTEGRATIONS (EXTENSIBILITY)
Extensible
• Extensive SOAP & REST APIs
• Zimlet Integration Framework
• Line of Business Applications
Integration Examples
• Chat, Video Calls– Zimbra Connect
• Unified Communications – Cisco, Mitel
• Office Suite – LibreOffice
• Cloud Storage – Zimbra Drive
• Dropbox
• Nextcloud

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ZIMLETS ACROSS DEVICES
With the new Zimlet framework, Zimlets will work consistently across
your desktop, tablet and mobile devices

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BRANDING
Supports branding and customization of colors, fonts, logos, external site
navigation, and themes, across devices

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ZIMBRA CONNECTOR FOR OUTLOOK (ZCO)
All the Power of Zimbra in a
Familiar Desktop Client
Zimbra Connector for Outlook
allow users to keep using
Microsoft Outlook: their user
experience is the same, but they
also have the Enhanced
Features of Zimbra.
Eases migration and on-
boarding.

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EXCHANGE WEB SERVICES
Business Email Features for your
OS X Devices
Zimbra comes with a server-side
Exchange Web Services interface.
OS X users can create Outlook for
Mac Mail profiles, and have the
following capabilities:
• Synchronization of all Mail
Folders
• Synchronization of all Calendars
• Synchronization of all Contacts
• Synchronization of all Tasks

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ZIMBRA CONNECT
Making Communication Simple
Zimbra Connect gives your users:
• 1:1 & Group Messaging
• 1:1 & Group Videoconferencing
• Buddy List Management and
Presence
• Message Delivery and Read
Awareness
• File Sharing
• Screen Sharing
• Corporate Messaging (via
Spaces and Channels)

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MOBILE SYNC
Zimbra Mobile allows your users to synchronize their Zimbra mailbox with their mobile devices
through the Exchange ActiveSync protocol, which is natively supported by the vast majority of mobile
devices.
Exchange ActiveSync (EAS) protocol
The widespread Exchange ActiveSync protocol grants you the highest native compatibility ever.
Synchronize your data with your iPhone, iPad, Android devices using native Apps.
Mobile Device Management (MDM)
Mobile allows Global Admins to perform remote provisioning operations, such remote wipe in
case of theft or to force the use of an unlock code for higher security.
Allow/Block/Quarantine (ABQ)
The Allow/Block/Quarantine (ABQ) feature allows granular control of which mobile devices
can connect to the server. This pre-emptive security feature lets the Zimbra admin keep track of
all mobile devices accessing their Zimbra platform.

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TWO-FACTOR AUTHENTICATION
• Improve your Security
• Easy to setup
• One time codes, emergency codes
for exceptional situations
• Application codes for legacy
applications
• TOTP (Time-based One-time
Password Algorithm) Applications
for Android, iOS and Windows OS
A combination of two different components. Something that the user knows
(like a password, UserID, etc) and something that the user possesses (like a
smartphone, or USB-key, etc.)

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ZIMBRA ADMIN CONSOLE
• Simple, Powerful Administration
• Proven open technologies, web-scalable
architecture
• Real-time backup and restore
• Integrated Anti-Spam/Virus
• Bulk user provisioning and
policy management
• Delegated, role-based
administration
• Class-of-service and multi-tenancy
• HSM and storage management
• LDAP, Active Directory integration
• Integrated Archiving and Discovery
On average, 33% less time
is spent administering
Zimbra than MS Exchange*
* Source: University of Pennsylvania case study

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BACKUP
Real-Time Backup: Backup any
change in the system as soon as
it happens. No more data loss
caused by backup scheduling
issues or because your server
crashed at the wrong moment
6 restore modes: Recover what
you need, from a single item to
an entire domain

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STORAGE MANAGEMENT
HSM module allows you to manage
multiple volumes and policies in
order to organize and manage your
storage effectively.
• Live storage capacity expansion
• Operation scheduling
• Multi-policy HSM
• Store management tools
• S3 Object Storage support
• Secure operations

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DELEGATED ADMIN
Grant Delegated Admin rights to domain
users to let them perform administrative
user management tasks, such as setting
quotas, COS and user limits for their
domains in order to free up the platform
Sys Admins from these tasks in multi-
tenancy environments.
• Limited delegated admin access
• Activity logging
• Disk quota limits
• Domain control
• Admin settings reset

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ZIMBRA ARCHIVE & DISCOVERY (ZAD)
Zimbra Archiving and Discovery
is an optional feature that
enables you to archive all
messages that were delivered
to or sent by Zimbra and to
search across mailboxes.
Providing regulatory
compliance and forensic search
capabilities.

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RESOURCES (www.zimbra.com)
WHAT NEXT?

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THANK YOU
Contains proprietary and confidential information owned by Synacor, Inc. © / 2020 Synacor, Inc.
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