3. VISION / MISSION
Our customers continue to our First priority “Nokia’s future success depends on
delivering great experiences to customers by creating product and solutions that
work seamlessly and are appealing”.
Nokia’s mission is simple: Connecting People. Goal is to
build great mobile products that enable billions of
people worldwide to enjoy more of what life has to
offer. Challenge is to achieve this in an increasingly
dynamic and competitive environment.
Ideas. Energy. Excitement. Opportunities. In today's mobile world, it feels like
anything is possible - and that's what inspires us to get out of bed every day.
4.
5. NOKIA - BASIC BACKGROUND / EXISTING STATE OF THE
COMPANY
Nokia was the world's largest vendor of mobile phones from 1998 to 2012.
Nokia has around 101,982 employees across 120 countries, sales in
more than 15 countries Nokia is a public limited-liability company
listed on the Helsinki, Frankfurt, and New York stock exchanges. In
2009 Nokia contributed 1.6% to Finland's GDP, and accounted for
about 16% of Finland's exports in 2006.
Over the past five years it has suffered a declining market share as a result of
the growing use of touch screen smart phones from other vendors - principally
the Apple iPhone and devices running on Google’s Android operating system
In a bid to recover, Nokia announced a strategic partnership with Microsoft in
February 2011, as part of which all Nokia smartphones will incorporate
Microsoft's Windows Phone operating system replacing Symbian. Nokia's
current flagship product is the Nokia Lumia 920 and its successors, the 925 and
the 928.
6. NOKIA - 5 YEAR PLAN
Stephen Elop, Nokia President and CEO –
Nokia’s strategy is about investing in and ensuring Nokia’s future. “I have
incredible optimism, because I can see fresh opportunity for us to
innovate, to differentiate, to build great mobile products, like never
before, and at a speed that will surpass what we have accomplished in the
past.”
7. JOINT VENTURE / PARTNERSHIP
Nokia-Microsoft partnership
Nokia is adopting Windows Phone as its primary smartphone platform.
Working with Microsoft, will help to leverage hardware optimisation, software
customisation, and language support.
Nokia Partners YES Bank to Launch Nokia Money In India.
Nokia has tied up with YES Bank to launch Nokia Money in India powered by
Obopay. The service is called as mobilemoneyservices.co.in
According to Nokia Money, the service will allow users to check their
balance, manage expenses and payments, recharge prepaid (mobile)
account, and pay utility bills.
8. ACQUISTIONS
On October 2007, Nokia bought Navteq, a U.S.-based supplier of digital
mapping data, for a price of $8.1 billion.[Nokia finalized the acquisition on 10
July 2008.
On 19 June 2006, Nokia and Siemens AG announced the companies would
merge their mobile and fixed-line phone network equipment businesses to
create one of the world's largest network firms, Nokia Siemens Networks.
On 22 September 2003, Nokia acquired Sega.com, a branch of Sega which
became the major basis to develop the Nokia N-Gage device.
9. SWOT ANALYSIS
Strengths
Strong corporate brand &
the largest cell phone
vendor
Strong distribution network
Best navigation
(Nokia OVI maps)
High resale value of hand
sets compared to other
hand sets
Weakness
Slow to adapt new ways of
thinking(for example :-
Launch of dual sim
mobiles)
Symbian OS lost out the
race with google’s android
and apple iOS
Too many products & very
little product distinction
10. Opportunities
Global
advancements in
technology such as
MMS, Bluetooth, WA
P, GPRS
, cameras, social
network, 3G etc
Target smart phone
in the low to
medium segment
with MS windows 7
platform
Nokia has the largest
mobile distribution
network of 130,000
outlets
Nokia “concept
store” set up in 9
major cities across
India to enhance
customer experience
Nokia priority
Dealers set up in
Tier-1 and Tier-2
cities
Multi brand stores
like the mobile
store, Hot spot,
Big C
11. Threats
Threats from emerging domestic
companies like
Micromax, Karbonn, Maxx, Lava, Spice
etc which offer similar features at lower
prices
In the higher segment it is losing market
share to players like
Apple, HTC, Samsung, Blackberry etc
Future strategies
PC based applications such as IP
Telephony
Convergence between PDA’s and
Mobile phones
Internet revolution
12. PESTEL
Political factors: Nokia is a multinational corporation with presence in more than 120 countries. So it is exposed to political
risks in all these countries.
Economic factors: The economic cycles have a significant impact on the revenues and profitability of Nokia.
Social factors: The social factors like attitude to technology and the desire for social connectivity have an important
affect on the sale of mobile phones.
Technological factors: Technological infrastructure of the market determines the kind of mobile phones that a
manufacturer like Nokia can launch there .For instance, 4G mobile handsets couldn’t be launched till very recently in
China because of the lack of 4G technology infrastructure there.
Environmental factors: Environmental factors are increasingly become important as governments and people around the
world look to cut down their carbon footprints. The environmental factors were the major consideration behind the
concept of launching an environmental friendly mobile phone.
Legal factors: Legal factors like contract laws and laws relating to foreign direct investments affect Nokia’s decision to
invest in a country or not. When they do release a product with an innovative capability it is vital to protect the rights to it
through patents, copyright, trademarks or design to ensure they are not “stolen” by their competitors
13. NOKIA – MARKET SHARE Nokia has raked sales of 88.5 million
in Q2 2011 and remains the number
one company in the world wide
phone market.
In July 2010, Nokia reported a drop
in profits by 40%, turning into an
operating loss of EUR 487 million in
Q2 2011, but still making a profit of
227 million Euros.
In the global Smartphone
rivalry, Nokia held the 3rd
place, trailing behind Samsung and
Apple. In September 2011.
Nokia announced laying off
another 3,500 jobs
worldwide, including the closure of
its Cluj factory in Romania
16. QUALITY STANDARDS
• Long lasting device
• Good battery backup
• Good display
• Easy to repair
• Design
• Good Hardware quality
• Recycled material from old used Nokia phones
18. DISTRIBUTION CHANNEL
Nokia Chennai
factory
Nokia Mother
Warehouse, Gurgaon
HCL Distributor
Re-distribution Stockist
Supplier (RDSS)
Retailers
NOKIA
HCL Info
system
Redistribution
Stockist
Supplier
Dealers Priority Stores
Concept
Stores
19. RECOMMENDATIONS
Focus on replacement market
Focus on the CDMA Market
Product Competiveness
Customer Satisfaction
Research & Development
Demand & Supply
20. RECOMMENDATIONS – FOUNDATION OF NOKIA
SYSTEM LTD?
Nokia
system ltd
Business
Plan
Obtain
start up
capital
Set up a
legal
business
structure
Obtain a
Employer
Identification
Number
Satisfy
business
licensing
requireme
nts
Establish
Web
presence
Develop
Business
Collateral
Follow govt
rules
21. NEXT FIVE YEAR PLAN
• Introducing new technology products
• Capturing the hardware market
• Improving standard of technological products.
• Old and new Customer retrieving.
• Leading the technology market