2. • Consultant at Digital Illustrated
• Co-creating organisational change
• Planning digital workplace user
adoption journey together
• Developing internal
communications and enhancing
teamwork with Office 365
Karoliina Kettukari
@kettukari
LinkedIn
3. 1) Setting the context
2) Engaging the
management
3) The mythbuster
Welcome!
8. Bonus driven rubber stamp?
•Projects are
owned by IT
•Technical debt
•Monetary rewards
Something
has to be
done!
9. Who’s in charge?
• Leading the change should
be the manager’s job
• A consultant can be the
change that you wish to
see in the world – but real
change only comes from
within
Hopefully not the
consultant!
14. 0%
20%
40%
60%
80%
100%
0
1 000
2018/05 2018/06 2018/07 2018/08 2018/09 2018/10 2018/11 2018/12 2019/01 2019/02 2019/03 2019/04 2019/05
Data-driven change: why should you care?
Teams active users
15. What have we learned today?
1) Turn IT projects into user adoption projects
2) Make sure managers lead the change
3) Overcome fears by involving managers to the change
4) Find the influencers amongst the top managers
5) Utilise data to prove the change