1. Retail Management? Introduction, scope and trends in Retailing PRESENTED BY R NO 09D31E0018 Abdul gouse md MBA 2 nd YEAR IIET

2. Refreshor!!!!

3. Distribution Network

4. Issues in Retailing

5. A Typical Channel of Distribution Manufacturer Wholesaler Final Consumer Retailer

6. The Retailer’s Role in the Sorting Process (link to Mkt. Mix)

7. Special Characteristics Affecting Retailers Retailer’s Strategy Small Average Sale Impulse Purchase Popularity of Stores

8. Customer Service

9. Relationship Retailing