IT Trends 2013: Expectations, Budgets & the Role of IT
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The state of IT systems management is optimistic. Advances in technology have made even the most complicated IT processes simpler to perform and easier to manage. Not only that, but IT professionals are starting to become part of important business decisions that affect the organization as a whole. However, inefficiencies still exist. Thousands of IT departments are still stuck in a manual, time consuming, and unproductive rut; which prevents them from supporting their users through innovative, cost-efficient IT services. Join our panel of industry experts and listen to an in-depth review of the 2013 State of IT Systems Management survey results. Discover: What is the role of IT? What could today’s IT professionals be doing better? What does IT spending look like for 2013? How can IT be more effective and improve user productivity? What are the best practices in creating an efficient, consistent and transparent IT strategy?
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IT Trends 2013: Expectations, Budgets & the Role of IT
- 1. Survey Results IT Trends 2013: Expectations, Budgets & the Role of IT
- 2. Meet our Speakers Jeff Keyes Alex Brandt ITSM Specialist Vice President Kaseya Kaseya
- 3. Survey Demographics Professionals with IT/Technology Professionals based in the United job functions States and Canada Companies identified as All Industries (Including – but not limited to – Mid Market Education, Finance, Healthcare, Retail, Manufacturing , Legal and Insurance)
- 4. Polling Question Please select your answer using the WebEx polling tool. What is the main goal of your IT organization?
- 5. We asked: What is the main goal of your IT organization? Survey Says:
- 6. We asked: How involved in determining IT policy and planning is your organization’s management team? Survey Says:
- 7. We asked: Is your department facing increasing pressure from management to demonstrate the value of your processes and projects compared with costs? Survey Says:
- 8. Polling Question Please select your answer using the WebEx polling tool. What roles do IT performance reporting play at your organization?
- 9. We asked: What roles do IT performance reporting play at your organization? Survey Says:
- 10. We asked: What is the most annoying aspect of your organization’s IT systems management strategy? Survey Says:
- 11. We asked: What is the most common IT user concern in your organization? Survey Says:
- 12. We asked: What is your level of concern regarding compliance risks to the business (if any compliance or regulations apply to your business)? Survey Says:
- 13. We asked: What percentage of your current IT Systems Management processes are provided in the cloud or via SaaS? Survey Says:
- 14. Polling Question Please select your answer using the WebEx polling tool. To what extent will your IT budget increase or decrease for 2013?
- 15. We asked: To the best of your knowledge, what extent will your IT budget increase or decrease for 2013? Survey Says:
- 16. We asked: To the best of your knowledge, rate your organization’s total 2013 IT budget allocation. Survey Says: Hardware Corporate Software IT Systems Management Software Staff Services
- 17. Q&A Stick Around for an Automated IT Systems Management Overview Next…
- 18. Polling Question Please select your answer using the WebEx polling tool. What measures are you currently taking to improve how IT is managed in your organization?
- 19. Our Vision “Providing Enterprise-Class IT Systems Management for Everybody” www.kaseya.com
- 20. Choosing the Right IT Systems Management Strategy is KEY
- 21. Core Principles Discover Validate Manage Automate www.kaseya.com
- 22. Consolidated Discovery N M A P Multiple Scan Methods www.kaseya.com
- 23. Good Practice 100’s of Pre-Defined Views, Maintenance Routines and Policies • Device Views by Type – By OS Type/Ver – Exchange, SQL, IIS, etc • Maintenance Routines – PC and Server Maintenance • Monitor Sets – Application Events/Logs – Hardware Thresholds – Up/Down Faults – Servers, Database, Exchange and Domains – 3rd Party Backup, Security and Network Infrastructure www.kaseya.com
- 24. Unified Management Discover the Manage the Automate the State of IT State of IT State of IT • Systems • Scheduling • Reporting • Assets • Procedures • Dashboards • Mobile Devices • API/Messaging • Interactive Data Views • Network Devices IT Configuration Management Business Continuity • Remote Management • Image Deployment • Image Backup • File & Folder Backup • Software Deployment • Desktop Migration • Image Virtualization • Power Management • Mobile Device Management Asset Management Service Delivery • Network Discover & AD • Asset Management • Service Desk/Ticketing • Policy Compliance • Hardware/Software • Virtual Machine • Policy Management • Time Tracking Management • Service Billing Security Systems Monitoring • AntiVirus • Patch Management • Systems Checks & Alerts • Agent-less Monitoring • AntiMalware • Software Updates • Agent Monitoring • Log Monitoring • Enterprise Monitoring www.kaseya.com
- 25. www.kaseya.com
- 26. Q&A & Final Thoughts Discover: Attend a solution Overview: kaseya.com/demo Contact us: 1 (877) 926-0001 sales@kaseya.com Learn more: www.kaseya.com
Notas del editor
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Needs to be cleaned up.