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Templates and Policy
The Next Steps
Patching
Remote Control Settings
AgentProcedures
Local Admin User
Monitor Sets
Alert Thresholds
Scheduling
Policy Objects
• Agent Menu
• Agent Procedures
• Alerts
• Check-in
• Credential
• Distribute File
• Logging
• Machine Profile
• Monitor Sets
• Patch Settings
• Protection
• Remote Control
• Working Directory
• Many more…
Policy's are Driven by Views
Good Practice for Policy Management
• What makes a machine‟s
management requirements unique?
– OS?
– SLA?
• Ask yourself:
– Is this something I can apply to all
machines of this „type‟?
4 Items that cover all permutations
Location
Hardware
Role Utility
Location
• Any time a setting is specific to a
single location
– Set Credential
– File Source location
Hardware
• Any time a setting is specific to the
hardware
– HW Monitor Sets
– HW Event Filters
– HW Agent Procedures
– HW Specific patch policies (not often)
Role
• The core purposed of the device,
usual decided by either a core
application or type of W/S user e.g.:
– Exchange
– Oracle
– Quickbooks
– Finance user
– Admin user
– SQL Server
Role Settings
• All major settings that haven‟t
already applied to location or
hardware
– Role Specific Patch settings
– Most Agent Settings
– Role specific Agent Procedures
– Role specific monitoring
– All other settings
Utility
• Anything that is not Role defining but a
„supportive‟ application that may appear
on multiple machines
– Anti-virus
– Anti-malware
– Backup
• There might be multiple Utility policies that
apply to one machine, so only put very
specific items for that utility
– Monitor Sets
– Agent Procedures
– Alert Filters
Policy „Rules‟
• Start with a minimal amount of policies
• Only create a new policy when an existing
one _really_ can‟t be made to fit
• Try and find ways to make a policy flexible
enough to work on multiple machines to
avoid creating too many
– E.g. Agent Procedures that check conditions
before running
• Create a view _before_ you create the
Policy
New Site Rollout Process
• First machine
• Push „base‟ agent (KDS?)
• Apply Base policy
• Apply all other policies
Not everything is a policy
• Still need 1 template:
– Step 4 „the most important step‟
Migration Overview
How it was
Templates vs Policy Objects
Granularity & Exceptions
Difficult
Managing with Templates…
Managing with Policies…
Scalable and Repeatable
Easy
Migrating Templates
• Import your templates into policies
– Create/Select Policy Folder & Import from
template
• But wait...
– Why do you have this template?
– What settings where you copying?
– Where do you use the template?
– Do you have the View already?
• Setting imported for all policy objects!
– Save As is your friend
• For each “applicable” policy object
• Easy Enough?
Example: Exchange Server
• Template
– Monitor Sets
– Event Sets
Lets do this...Exchange Server
• Create a „Template Imports‟ Folder
• Import From Template
After the Import...
Cleanup Process
• Save As - Create Derivatives
• Remove „Non-Applicable‟ Policy Objects/Save
Continue
on down
the line
Link to View
Rinse and Repeat...Final Steps
• Continue same process...
• Organize using folders
– Base on Assignment Approach
• Assign Policies/Policy Folders
END
Thanks

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Kaseya Connect 2013: Templates and Policy: The Next Steps

  • 2.
  • 3. Patching Remote Control Settings AgentProcedures Local Admin User Monitor Sets Alert Thresholds Scheduling
  • 4. Policy Objects • Agent Menu • Agent Procedures • Alerts • Check-in • Credential • Distribute File • Logging • Machine Profile • Monitor Sets • Patch Settings • Protection • Remote Control • Working Directory • Many more…
  • 6. Good Practice for Policy Management • What makes a machine‟s management requirements unique? – OS? – SLA? • Ask yourself: – Is this something I can apply to all machines of this „type‟?
  • 7. 4 Items that cover all permutations Location Hardware Role Utility
  • 8. Location • Any time a setting is specific to a single location – Set Credential – File Source location
  • 9. Hardware • Any time a setting is specific to the hardware – HW Monitor Sets – HW Event Filters – HW Agent Procedures – HW Specific patch policies (not often)
  • 10. Role • The core purposed of the device, usual decided by either a core application or type of W/S user e.g.: – Exchange – Oracle – Quickbooks – Finance user – Admin user – SQL Server
  • 11. Role Settings • All major settings that haven‟t already applied to location or hardware – Role Specific Patch settings – Most Agent Settings – Role specific Agent Procedures – Role specific monitoring – All other settings
  • 12. Utility • Anything that is not Role defining but a „supportive‟ application that may appear on multiple machines – Anti-virus – Anti-malware – Backup • There might be multiple Utility policies that apply to one machine, so only put very specific items for that utility – Monitor Sets – Agent Procedures – Alert Filters
  • 13. Policy „Rules‟ • Start with a minimal amount of policies • Only create a new policy when an existing one _really_ can‟t be made to fit • Try and find ways to make a policy flexible enough to work on multiple machines to avoid creating too many – E.g. Agent Procedures that check conditions before running • Create a view _before_ you create the Policy
  • 14. New Site Rollout Process • First machine • Push „base‟ agent (KDS?) • Apply Base policy • Apply all other policies
  • 15. Not everything is a policy • Still need 1 template: – Step 4 „the most important step‟
  • 19. Granularity & Exceptions Difficult Managing with Templates… Managing with Policies… Scalable and Repeatable Easy
  • 20. Migrating Templates • Import your templates into policies – Create/Select Policy Folder & Import from template • But wait... – Why do you have this template? – What settings where you copying? – Where do you use the template? – Do you have the View already? • Setting imported for all policy objects! – Save As is your friend • For each “applicable” policy object • Easy Enough?
  • 21. Example: Exchange Server • Template – Monitor Sets – Event Sets
  • 22. Lets do this...Exchange Server • Create a „Template Imports‟ Folder • Import From Template
  • 24. Cleanup Process • Save As - Create Derivatives • Remove „Non-Applicable‟ Policy Objects/Save Continue on down the line
  • 26. Rinse and Repeat...Final Steps • Continue same process... • Organize using folders – Base on Assignment Approach • Assign Policies/Policy Folders

Notas del editor

  1. Reinforce the importance of views and explain/show the relationship between Views and Policies. Best Practice in V1.0 – these views should be ‘static’, i.e. the items are not likely to change.
  2. Limitations on views means for now you may have to run Service or Reg lookups via the base policy and then create a view that uses the procedure