From the making of things to the making of ideas, all industries and all sectors are now being swept by the rising tide of digital disruption. It's changing the game for everyone, and it's creating a new landscape where only those agile companies will survive. If you’re not embracing these changes and using technology to your best advantage, someone else will. In this webinar, you'll learn how to jumpstart organizational change. We'll share our proven blueprint for Discovery, and some techniques to activate your team and win back the time you need to get started.

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Digital Transformation Jumpstart
Webinar
Presented by:
Joe Schram
02.11.16

3. We’re:
technologists
designers
marketers
researchers—
We’re makers, and we make things
with other people.

4. But that’s not why you’re here!

8. FEELING
A SHIFT?
You’re not
alone.

9. Generational Motivators
Digital natives who grew up with the
Internet have entered the workplace,
demanding transparency, accountability,
and meaningful work.
Human-Centered Design
Services, products, and experiences born
from a participatory design process
resonate deeply and solve problems more
completely—and people are beginning to
expect this by default.
Global Action
Today's organizations look
out on a global horizon,
tackling complex challenges
and incredible opportunities
on a scale never imagined
by their predecessors.
Open Exchange
The Internet has created new
possibilities for finding shared
meaning, increasing
collaboration, and for
disrupting legacy hierarchies
based on access to exclusive
information or status.
Emerging Technologies
Everywhere-connectivity, next-
generation mobile devices, and
commodity cloud-computing services
have combined to reshape how we use,
create, and share information and
content.
FEELING
A SHIFT?
You’re not
alone.

11. THE NATURE OF BUSINESS
HAS CHANGED
Sparktivity helps ambitious organizations
thrive amidst the rapid technological
and social shifts of today’s world.
Digital disruption is everywhere.
We are a digital transformation partner.

12. sprk.cc/1o74ntL
A View From the New Frontier

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YOUR CHALLENGE:
How to jumpstart your Digital Transformation.

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DIGITAL TRANSFORMATION
Digital is the most powerful tool available to help you
evolve, grow, and thrive in the next decade.
Ambitious teams that capitalize on technological
advancements will outpace those who are complacent.

15. sprk.cc/1SKtMGu
Digital Darwinism: If Your Business Isn't Agile, It's Dying

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YOUR SOLUTION:
A Blueprint for Discovery.
Activate Your Team.
Win Back Time.

17. A Blueprint for Discovery

18. What do we *really* know?

19. Observations
Insights
Actions
New Concepts

20. Discovery as a Diagnostic

21. THE SPARKTIVITY DISCOVERY MODEL
Proce
Best Wo
Infrastructu
Cultu
best work
tools
& environment
process
culture

22. sprk.cc/1QYjNtw
Blue Oceans, Black Swans, and Cerulean Sweaters
Why CEOs can’t afford to ignore culture

23. 1. CULTURE

24. 1. What's it like working with your team?
2. What would you say are the company’s top priorities?
Do you understand your part in that?
3. How would you describe the company culture?
4. How do people talk about their work here?
5. How much flexibility to your have in prioritizing your
work schedule and tasks?
CULTURE INQUIRY

25. 2. TOOLS
& ENVIRONMENT

26. 1. What are some of the places where you see the need for
new, improved technology or tools?
2. How do you think your work would be impacted by better
(easy, remote, ubiquitous access to company tools & data?)
3. What kinds of computing devices do you use? Work
devices, personal devices, etc. What do we need to know
about how you use your tablet or smartphone?
4. How would you rate your overall experience with
technology in your workplace?
5. How does your physical working space help your
productivity and focus?
TOOLS & ENVIRONMENT INQUIRY

27. 3. PROCESS

28. 1. How does the team collaborate on shared efforts/projects?
2. What are some of the key processes/workflows on our
team? Are they documented?
3. Are there any procedures or actions do you perform
repetitively that could possibly be automated? (When do
you find yourself saying, "There must be a better way.")
4. How do you and your colleagues keep track of your current,
agreed-upon way of working?
5. What are some of the primary inefficiencies you experience
or observe?
PROCESS INQUIRY

29. 4. BEST WORK

30. 1. What are some of the shared goals everyone is working
toward?
2. How do you feel those goals are connected to the work
you do day-to-day?
3. Describe the type of positive impact you're looking to
make for those you serve via your daily work and
responsibilities?
4. What areas of your own work would you like to learn
more about? * e.g. professional development, additional
skills, training, metrics
5. Are there any reports or metrics you are currently using to
understand your work or the work of your team?
BEST WORK INQUIRY

31. • Staff Interviews: Discuss values & business goals with leadership; survey
representational selection of staff to garner feedback and first-hand insights
• Tools & Environment Assessment: In situ survey of work environment &
business applications
• Process Analysis Deep Dives: Focused individual/group interviews or in situ
shadows to gain better understand complex project workflows
• Interim Reviews: Two meetings to discuss our understanding of the leading
issues, possible solutions and assign priorities
• Summary & Review of Findings: A detailed Discovery report which includes
our recommended solutions & path forward
• Team Recap Event: Review of Discovery highlights and discussion of the path
ahead.
TOOLS OF DISCOVERY

32. • Select your Champion
• Select your Discovery Team
• Internal Kickoff
• Pre-Discovery Survey
• Full Team Kickoff
• Executive Interview
• Tools & Environment Assessment
• Individual Interviews
• Analysis
• Interim Review 1
• Deep Dives
• External Partners interviews
• Emergent Odds & Ends
• Interim Review 2
• Backlog creation & prioritization
• Implementation Planning
ORDER OF OPERATIONS

33. 1. Be ready to put in the time, and give your team permission todo the
same. Expect at least 3 hours for each employee that’s actively
involved.
2. You have to be prepared to follow though on at least some of what
you uncover, even if you won't be able to do it all immediately.
3. You've got to show that you really care about engagement—that
means taking actions quickly on things you can solve immediately.
4. Talk to everyone or at least a representative selection of all groups,
roles, departments.
5. Have open conversations, be inclusive, and show your work as
frequently as you can.
6. You have to be ready to hear difficult truths, to not freak out when
that happens, and to know to celebrate that people trust you enough
to share them.
DISCOVERY GUIDELINES

34. Activate Your Team

35. WHY

36. Feelings & Science

37. Speed Boat Exercise (30 minutes)
Anchors (5 minutes)
Motors (5 minutes)
Cluster & Discussion (20 minutes)

38. Win Back Time

39. Flickruser“haundreis”

40. Flickruser“zionfiction”

48. /INTEGRATIONS

49. Flickruser“zionfiction”
Your hack:

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Q&A

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What’s Next

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Next Month: You’re The Champion!
Moving outside your group, building foundational
conversations with other key stakeholders in the
organization, gathering data about where you're at.

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Check our website sparktivity.com
for our whitepaper on
Digital Transformation Jumpstart
Subscribe to our writing at
insights.sparktivity.com

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706 Mountford Avenue, Raleigh NC 27603 | v: 919-404-9876 | sparktivity.com
Thanks!