1. Getting the Best from your Team
The Ingredients ThatBring AboutHigh Performance
Clear shared purpose, objectives, and direction
Energy and enthusiasm
Humour and fun
Questioning and listening – challenge and support
Clear and understood job roles
Decisive actions
Commitment and involvement by all
Focus and persistence
Thinking and planning
Learning from mistakes
Culture of continuous improvement – nothing is ever good enough
Creativity and flexibility
Feedback and reviews
Openness and honesty
Information sharing – internally and externally
Celebration of successes
Which of the above do you need to focus on to improve the performance of your team?