1. Katey Rowley
An out of the box thinker, quick on my feet, always eager to help and
constantly sharing view and opinions to help improve the company in a
positive fashion.
710 McReynolds NW Apt 2
Grand Rapids, MI 49504
616-432-8885
mrskateyrowley@gmail.com
EXPERIENCE
The Murder Mystery Company, ​Kentwood— ​Private Sales
Leader
October 2014- December 11, 2015
Interactive dinner theater is the game, and I sold it across the country to 300 of
the Forbes 500, celebrities, fundraisers, soccer moms, husbands for their wifes,
team building etc. I helped implement a new lead system, new lead information
form, and new ways to sell this specific idea. Was the top performing salesman
for 10 months out of the 2015 year. Worked additional hours when needed,
helped train new salespeople. Calculated profit for company I personally made
for them, over half a million dollars. Have transformed the sales department,
and contiuned to make firsts happen. Sold to television shows and
internationally.
Multiband/DIRECTV​, Wyoming, MI​— ​Lead Tracker and
Corporate Trainer​January 2012 - April 2014
Supervisor of a dispatching team for the East Coast. Travelled as the main
trainer to the Philippines to launch a new call center. Effectively met and
exceeded companies expectations in regards to the training for new call center.
Taught the system to over 38 people. The new call center is now the epicenter
for all dispatched related issues. Tracked and was held accountable for over 200
technicians daily. Answered over 100 incoming calls and made over 300
outgoing calls daily. Multi tasked with the use of Google Talk to stay in constant
contact with technician supervisors. Filled in for immediate supervisor during
absence. Met and exceeded call center metrics. Problem solved work order
issues, and assisted Operations Manager on the East Coast.
Lydia’s Professional Uniforms, ​Walker, MI​​— ​Special
Sales Representative ​December 2002 -July 2008
Handled over 2,000 accounts, which included The Grand Hotel, TGI Friday’s,
ABC Studios for Grey’s Anatomy. Supplied quotes, and met and exceeded sales
quotas. Accomplished over 1 million in sales in less than a year. Ability to multi
task, being on the phone with a customer while assisting a customer via the
Live Chat. Implemented several new ways to service the customer more
adequately.Created a rapport With CUstomers that Surpassed the typical
buyer/seller relationship. Performed above and beyond sales expectations, to
service an account that had special needs. Able to organize thousands of quotes
and contracts. Telemarketed new customers and created new leads through
referrals. Second top Sales rep in the entire company
SKILLS
Proficient in MACS, SIBEL, All
programs in Microsoft Office.
type over 60 wpm
Able to be accountable for
cash and products
Hyper organized
Friendly and outgoing, people
person and able to adjust to
surroundings quickly
Education
San Diego State University
San Diego, CA
September 1996​May 1997
Grand Rapids Community
Grand Rapids, MI
Business Degree
Currently one year from
degree