1. Kathryn E. Allison
10579 Maryland Ave
Aurora, Oh 44202
Cell: 440-655-3994
Email: Kalliso8@outlook.com
Education:
Kent State University Graduated May 2014
BS: Hospitality Management
Work Experience:
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Recovery Road Rehab, Twinsburg,Oh Ali Manav: (216)-469-0181 May 2015-Current
Office Manager/Sales Representative
 Scheduled, coordinated and delivered products to five major hospitals as well as patients homes
 Primary point of contact with patients and nursing staff
 Demonstrated knowledge of the products rented/sold (AtiveCare Pumps/CPM Machines/Medical Supplies)
 Responsible for processing ActiveCare Pumps/keeping inventory of all products/restocking products
 Handled daily tasks of the office answering calls, replying to emails, billing patients,and processing payments.
 Processed weekly paperwork for products sold for insurance and billing purposes
 In charge of the companies financials including paying bills and overseeing the companies bank account
 Learned and implemented Opie and QuickBooks software
 Kept office staff organized and on track with tasks that needed to be done
 Processed and ran payroll
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Hilton Garden Inn, Twinsburg, Oh Caitlin Jaworski (330)-405-7681 November 2013-Novemeber 2015
Front Desk Clerk/Team Leader
 Welcomed and registered guests and offered them services and room rates
 Handled guest checkin and check outs in professional welcoming manner
 Maintained Hiltons highest standard of care by providing excellent customer service
 Made changes and confirmed reservations
 Handled guest complaints and concerns resolving issues to where the guest was completely satisfied
 Assisted in giving information such as hotel information in detail, directions, or information about surrounding areas
 Served Breakfast maintaining orders, buffet setup,guest satisfaction
 helped out in various departments being a team player and filling in when short staffed
 Prompted to team leader January 2014
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Blue Canyon, Twinsburg, Oh Shannon Eizenberg (330)-247-8704 August 2012- November 2013
Hostess
 Acted as a primary Liaison for new and returning guests at this award winning upscale restaurant
 Managed guest counts through open table which averaged 300 per night
 Seated guests based on awareness of servercapabilities
 Answered incoming calls for this thriving establishment; resolved concerns independently
 Accepted incoming client orders and reservations and completed gift card transactions
Giant Eagle, Twinsburg, Oh Maria Frejofsky (330)-998-5337 January 2008- November 2013
Coordinator
 Managed front end solving problems that arose
 Assisted customers by providing prompt, accurate customer service
 Gained knowledge of company-offered products; made recommendations to customers
 Obtained certification in ServSafe® and safe lifting
 Processed cash and credit card transactions; and managed transactions in excess of $2,500
 Familiarized with technological advances; assisted customers
Skills:
QuickBooks,Opie, POS Systems, Microsoft Word, Excel Spread Sheet, Time Management Skills, Personable,Organized