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Selling to
Millennials
3 Must-Have
Conversion Tactics
for Today’s Marketer
The Daily Egg
Millennials…
 Relentlessly critical
 Wear flip-flops to work
 Aspire to change the world
 Narcissistic
 Prefer cat videos to news
Selling to Millennials
Blog.crazyegg.com
But can you
connect with them?
 Awkward stock photos?
Take a hike!
 Boring newsletters?
Yawn…
 Antique websites
(um, 1997 is sooo yesterday)
Selling to Millennials
Blog.crazyegg.com
Why you need to connect
with Millennials:
 Their purchasing power is on the rise
 1 in 10 earn 6 figures (plus)
Selling to Millennials
Blog.crazyegg.com
How do you reach this
hyper-critical,
impossible-to-please,
unbearably casual
demographic?
Selling to Millennials
Blog.crazyegg.com
1. Understand what motivates
them
Selling to Millennials
They’re a product of their sociology…
Blog.crazyegg.com
Understand…
They’re the generation with the highest
education rate – which means they're
obsessed with doing their research.
Selling to Millennials
Blog.crazyegg.com
Understand…
They grew up with technology and believe
in its power to improve the world – they've
witnessed this change first-hand.
Selling to Millennials
Blog.crazyegg.com
Understand…
Connectivity is their lifeblood – Facebook
helps them stay in touch with everybody.
Selling to Millennials
Blog.crazyegg.com
Understand…
They entered the workforce in an incredibly
weak economy — and fear for their futures
— so they manage our money carefully.
Selling to Millennials
Blog.crazyegg.com
Understand…
They are relentlessly committed to results
and efficiency – and they like recognition
for our contributions.
Selling to Millennials
Blog.crazyegg.com
Understand…
They love to laugh.
Selling to Millennials
Blog.crazyegg.com
Tips
 Marketers need to speak to Millennials in
terms of their values.
 Don't stereotype them.
 Speak to them in a language they
understand and they'll listen— they really
are paying attention.
Selling to Millennials
Blog.crazyegg.com
A tag line that connects:
―Do great things‖
Selling to Millennials
Blog.crazyegg.com
2. Make them Laugh
Millennials need a laugh.
 They are struggling to find
meaningful work and high-paying
salaries.
 Higher education? Grad school is
a 6-figure expense.
 Many are stuck with
unmanageable student debt
loads.
Selling to Millennials
Blog.crazyegg.com
2. Make them Laugh
 Did I mention they're highly educated? In
other words, they're well-versed in the art
of satire.
 Humor reminds them of how beautiful life
is… that the world will never crush them.
Selling to Millennials
Blog.crazyegg.com
Tip: Make your CTAs fun, e.g.,
―Procrastinate better.‖
Selling to Millennials
Blog.crazyegg.com
3. Get to the Point
 At any given time, we have 100
different things on our mind.
 We are notorious multi-taskers
who are glued to our mobile
phones.
 Keep your marketing message
as short and sweet as possible.
Selling to Millennials
Blog.crazyegg.com
3. Get to the Point
Think usability: Tell us
 exactly what to do,
 what to expect, and
 what we should expect to get
Selling to Millennials
Blog.crazyegg.com
Tip: Use a clear & compelling
value proposition, like:
―Expert conversations…‖
Selling to Millennials
Blog.crazyegg.com
Final Thoughts…
 Successful conversion optimization
strategists know nurturing relationships is
invaluable to the customer acquisition
and retention process.
Selling to Millennials
Blog.crazyegg.com
Final Thoughts…
 It means embracing psychology and
building bonds for the long term...
 Even if those customers think and act
differently than you expect.
Blog.crazyegg.com
In short…
Embrace Millenials as they are.
You'll reap the benefits in future sales.
Selling to Millennials
Blog.crazyegg.com
Get your free trial
Blog.crazyegg.com
Selling to Millennials
 Written by Ritika Puri
 Designed by Kathryn Aragon
 Produced by Crazy Egg
Blog.crazyegg.com

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Selling to Millennials: 3 Must-Have Conversion Tactics

  • 1. Selling to Millennials 3 Must-Have Conversion Tactics for Today’s Marketer The Daily Egg
  • 2. Millennials…  Relentlessly critical  Wear flip-flops to work  Aspire to change the world  Narcissistic  Prefer cat videos to news Selling to Millennials Blog.crazyegg.com
  • 3. But can you connect with them?  Awkward stock photos? Take a hike!  Boring newsletters? Yawn…  Antique websites (um, 1997 is sooo yesterday) Selling to Millennials Blog.crazyegg.com
  • 4. Why you need to connect with Millennials:  Their purchasing power is on the rise  1 in 10 earn 6 figures (plus) Selling to Millennials Blog.crazyegg.com
  • 5. How do you reach this hyper-critical, impossible-to-please, unbearably casual demographic? Selling to Millennials Blog.crazyegg.com
  • 6. 1. Understand what motivates them Selling to Millennials They’re a product of their sociology… Blog.crazyegg.com
  • 7. Understand… They’re the generation with the highest education rate – which means they're obsessed with doing their research. Selling to Millennials Blog.crazyegg.com
  • 8. Understand… They grew up with technology and believe in its power to improve the world – they've witnessed this change first-hand. Selling to Millennials Blog.crazyegg.com
  • 9. Understand… Connectivity is their lifeblood – Facebook helps them stay in touch with everybody. Selling to Millennials Blog.crazyegg.com
  • 10. Understand… They entered the workforce in an incredibly weak economy — and fear for their futures — so they manage our money carefully. Selling to Millennials Blog.crazyegg.com
  • 11. Understand… They are relentlessly committed to results and efficiency – and they like recognition for our contributions. Selling to Millennials Blog.crazyegg.com
  • 12. Understand… They love to laugh. Selling to Millennials Blog.crazyegg.com
  • 13. Tips  Marketers need to speak to Millennials in terms of their values.  Don't stereotype them.  Speak to them in a language they understand and they'll listen— they really are paying attention. Selling to Millennials Blog.crazyegg.com
  • 14. A tag line that connects: ―Do great things‖ Selling to Millennials Blog.crazyegg.com
  • 15. 2. Make them Laugh Millennials need a laugh.  They are struggling to find meaningful work and high-paying salaries.  Higher education? Grad school is a 6-figure expense.  Many are stuck with unmanageable student debt loads. Selling to Millennials Blog.crazyegg.com
  • 16. 2. Make them Laugh  Did I mention they're highly educated? In other words, they're well-versed in the art of satire.  Humor reminds them of how beautiful life is… that the world will never crush them. Selling to Millennials Blog.crazyegg.com
  • 17. Tip: Make your CTAs fun, e.g., ―Procrastinate better.‖ Selling to Millennials Blog.crazyegg.com
  • 18. 3. Get to the Point  At any given time, we have 100 different things on our mind.  We are notorious multi-taskers who are glued to our mobile phones.  Keep your marketing message as short and sweet as possible. Selling to Millennials Blog.crazyegg.com
  • 19. 3. Get to the Point Think usability: Tell us  exactly what to do,  what to expect, and  what we should expect to get Selling to Millennials Blog.crazyegg.com
  • 20. Tip: Use a clear & compelling value proposition, like: ―Expert conversations…‖ Selling to Millennials Blog.crazyegg.com
  • 21. Final Thoughts…  Successful conversion optimization strategists know nurturing relationships is invaluable to the customer acquisition and retention process. Selling to Millennials Blog.crazyegg.com
  • 22. Final Thoughts…  It means embracing psychology and building bonds for the long term...  Even if those customers think and act differently than you expect. Blog.crazyegg.com
  • 23. In short… Embrace Millenials as they are. You'll reap the benefits in future sales. Selling to Millennials Blog.crazyegg.com
  • 24. Get your free trial Blog.crazyegg.com
  • 25. Selling to Millennials  Written by Ritika Puri  Designed by Kathryn Aragon  Produced by Crazy Egg Blog.crazyegg.com