1. Kathleen Paulson
53 Park Ave Kathy.paulson0306@gmail.com
Milford CT 06460 203-243-0326
Professional Profile/Summary
QA Analyst and Application support team member, working with ACS (Apparel Computer System), WM (Warehouse
Management), Enovia PLM (Project Life Management) SAP (Systems Application and Products) and Aldon change
management, as well as limited Epicor knowledge. Full cycle testing and development of all associated testing and
training documents.
Recognized as performing most effectively and efficiently and retaining technical skills. Looking beyond the obvious
in testing scenarios and performing in depth testing.
Operator working on Mainframe and AS/400 platforms executing full range of operations duties as well as writing
procedures and scheduling personal.
Professional Experience
PVH (Previously Warnaco Inc.,) Milford, CT
2006 - 2015
QA Analyst
Achievements and responsibilities:
Project work:
Successful implementation of ERP ACS(Apparel Computer System) Globally for Mexico, Netherlands, Italy, Hong
Kong and Korea, on time and in budget.
Introduced the business to ACS supply chain functionality including Sourcing, Order management, Drop
ship, Inventory ,Returns and EOD(end of day)/EOM(end of month).Wrote Training documentation and
trained end users, reported any relevant business issues back to IT programmers. Created test scripts and
manually tested all functions and processes of system, reported and tracked bugs. Created and presented
UAT (user acceptance testing) documents and assured required user signoff. Supported users after go live.
Integral part of manual testing and UAT for Enovia PLM(Product Lifecycle Management) upgrade
Manually tested PLM in-depth and reported issues to Enovia and offshore consultants with in three time
zones to insure all issues resolved. Assisted business with end user training and support. Created and
presented UAT (user acceptance testing) documents and assured required user signoff. Supported users
after go live.
Assisted in GTNexus (Global Supply Chain Platform) /Split delivers(In house Split Delivery development)
implementation.
Manually tested, created test scripts as well as training documentation. Introduced business to process,
trained end users. Acted as liaison between users and IT. Created and presented UAT(user acceptance testing)
documents and assured required user signoff. Supported users after go live.
Assisted in the testing and Implementation of GSI software (Custom software allowing internet sales of multiple
product lines).
Manually tested, reported and tracked issues with IT programmers.
Manually tested and assisted in Global style integration. (In house program to allow one style to be sold globally
under one style code).
In-depth testing across multiple platforms including but not exclusively ACS,SAP, PLM and GTnexus.
Daily work:
Daily work for legacy and heritage systems maintained simultaneously as project work.
Conducted manual testing of ACS applications for North America, Europe, and Asia.
Tested and tracked changes for bugs and requests from business and users. Kept training documentation
updated to changes.
Delivered promotion support for SAP, ACS, WM, DW, IP and Demand Solutions.
Assured all documentation obtained before change promotion to production. Such as change scope and
testing as well as required signoff from user(s) and manager. Worked with business and IT to push
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2. Kathleen Paulson
53 Park Ave Kathy.paulson0306@gmail.com
Milford CT 06460 203-243-0326
promotions to production to insure lest impact to business.
Provided select ACS application support for North America, Europe, and Asia.
Lead Epicor testing for Europe.
Collaborated with IT and business to obtain needs and process to best suit business needs. Build tracking
and testing documents. Manually unit tested with IT.
Supplied monthly audit samples of testing.
Wrote and executed queries to pull samples for monthly audit. Samples included change scope, testing,
user and manager signoffs and promotion dates and times.
Created documentation in support of testing and training.
Using UPK(User Productivity Kit) created and maintained training and support documentation.
Assisted in Cherwell(tracking tool) implementation.
Discovered departmental needs and requirements for US roll out. Tested and trained users. Roll out of
software Globally was smoothly implemented due to US testing.
1998-2006
Computer Operator III / Tape Librarian
Achievements and Responsibilities:
• Discovered and implemented way to use 3582 tape library using only IBM stand alone
library commands. Saving company expense of purchasing additional software
• Assumed managerial duties in absence of supervisor
• Assisted in development of in house software used to track and secure backup’s
• Assisted in several IBM AS/400 operating system upgrades
• Restored system from scratch
• Created, updated and executed process procedures and shift logs.
• Ensured System availability and promptly corrected operations problems
• Managed disaster recover tapes and kept track of all tapes being sent offsite
• Executed and monitored batch procedures on multiple AS400’s
• Ran daily, weekly and monthly backups
• Created and ran saves/restores
• Created simple RPG programs
• Monitored messages, Job Q’s, system status and active jobs
1989-1998
Computer Operator / Tape Librarian
Achievements and Responsibilities:
• Involved in datacenter relocation
• Organized and moved disaster recovery tape vault
• Provide accurate system performance reports from EREP,TLMS and AFC2
• Backup system datasets through DFHSM
• Update RMF and VMF tables
• Operation of IBM 3090/200, execution of MVS/XA and OS390
• Support worldwide user community with login and other issues
Education
CPI, Bridgeport, CT
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3. Kathleen Paulson
53 Park Ave Kathy.paulson0306@gmail.com
Milford CT 06460 203-243-0326
Operations certificate
1989
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