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2017 State of Content Marketing
in Fashion & Apparel
2017 State of Content Marketing
in Fashion & Apparel
Feelings about
Content Marketing in
the Fashion Industry
90%
of the fashion industry believes that
content marketing is crucial — if not
extremely crucial — to the success of
their organization.
60%
30%
7%
2% 0%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"Content marketing is critical to the success of my
fashion organization."
Content Marketing is Critical to the
Success of Fashion Organizations
87%
of fashion companies have a sense of
commitment to content marketing in
their organization
38%
50%
9%
4%
0%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"There is a general sense of commitment to content marketing in
my fashion organization."
Sense of Commitment to Content
Marketing in the Fashion Industry
However, only 47% have a
documented content
marketing strategy.
And 46% of fashion
organizations are neutral
or do not believe that
their company’s content
marketing is successful.
18%
29%
30%
19%
4%
Strongly Agree Agree Neutral Disagree Strongly
Disagree
"My organization has a documented content marketing
strategy / KPIs for success."
11%	
39%	
32%	
13%	
1%	
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"My fashion organization's content marketing is successful."
A recurring theme in content marketing in the
fashion and apparel industry is inconsistencies
in expectation and realistic strategy.
The fashion industry agrees that content
marketing is crucial to success…
… so if the shoe fits, why are most
brands not wearing it?
Looking Forward
95%
of the fashion industry expects more
content, and higher quality content from
their organization in 2017.
2/3 of fashion teams believe their
organization’s content marketing is more
successful now than last year.
61%
33%
5%
0% 1%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"Compared to 2016, I expect my fashion organization to produce
higher quality content in 2017."
22%
46%
23%
8%
2%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"Compared to 2015, my fashion organization is more successful now
than last year."
“With high cost, conventional modes of advertising on
the decline, more and more brands are turning to
original content to target their customers.”
High Snobiety
Higher quality content is a winning
strategy that made fashion organizations
more successful now than last year
Let’s keep going!
72%	
52%	
50%	
36%	
27%	
26%	
17%	
0% 10% 20% 30% 40% 50% 60% 70% 80%
Higher quality of content
More content
Better audience definition
Strategy changes
Better lead capture tactics
Better distribution
Better measurement
What tactics made your fashion organizations' content marketing become
more successful than last year?
Tactics That Made Fashion Brands More
Successful Than Last Year
On the other hand,
budget issues were the largest cause of
a fashion organization’s decline or
stagnation in content marketing success
in 2016.
54%	
46%	
36%	
34%	
24%	
24%	
11%	
0% 10% 20% 30% 40% 50% 60%
Budget issues
Not enough time
Lack of good visual content
Training/knowledge
Management support
Lack of writers
Other
What issues made your fashion organizations' content marketing stay
the same or be less successful than last year?
Issues that Made Fashion Brands Less
Successful Than Last Year
Fortunately, 63% of fashion organizations
expect their budget for content
marketing to increase in 2017
(from an average of about 25% of their
marketing budget).
29%
34%
27%
7%
3%
Strongly Agree Agree Neutral Disagree Strongly Disagree
"I expect my fashion organization's budget to increase in 2017."
12%	
24%	
26%	
21%	
5%	
0%	
5%	
10%	
15%	
20%	
25%	
30%	
50-100%	 25-50%	 10-25%	 1-10%	 0%	
How much of the fashion industry's marketing budget is spent
on content creation?
Digital Content
Marketing
87% of shoppers do research online before
visiting a store.
Google
The fashion and apparel industry is
continuing on the upward trend of digital
content marketing usage in 2017
85%	
57%	
44%	
44%	
37%	
28%	
25%	
23%	
15%	
14%	
5%	
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Social Media
Online Lookbooks
Video
Blogs
Newsletters
Moodboards
Online catalogues
Print
Digital magazines
How-to-videos
Content Aggregation
What kinds of content does the fashion industry currently use?
Kinds of Content Currently Used by the
Fashion Industry
After social media, the most critical
content types for 2017 are video, online
lookbooks, and newsletters
156	
56	
50	
49	
31	
23	
18	
16	
12	
7	
0 20 40 60 80 100 120 140 160 180
Social media
Video
Online Lookbooks
Newsletters
Blogs
Print
Online catalogues
How-to videos
Digital Magazines
Content Aggregation
*Calculated	by	mul.plying	the	percent	of	respondents	who	deemed	cri.cal	to	success	by	the	number	of	respondents	who	used	each	kind	
of	content		
Fashion industry's perceived importance to success in 2017 (weighted by
amount of use)
Most Critical to Success in 2017
of the fashion companies that don’t
already use online lookbooks, blogs, and
video plan to start in 2017.
1/4
A large trend for 2017 is the seamless
integration of content and eCommerce
online look books and video are on the
rise, as well as the direct linking of social
media to the fashion organization’s
eCommerce site.
Clickable
Social Media Takeover
The fashion industry felt that
is the most critical content type
for success in 2017.
social media
is the #1 contender for
relevance in 2017, followed by
Facebook
Instagram
surpassed Twitter by 7% as the
next most important social
media platform to pursue in
2017.
This makes sense, given that
video was one of the most
important content types cited by
the fashion industry for 2017.
Youtube
66%	
40%	
28%	
21%	
20%	
16%	
13%	
0% 10% 20% 30% 40% 50% 60% 70%
Instagram
Facebook
Youtube
Twitter
Linked In
Google+
Pinterest
% of fashion companies that cited as extremely critical to
success in 2017
Most Critical to Success in 2017:
Social Media
8%	
8%	
16%	
31%	
17%	
14%	
6%	
0% 5% 10% 15% 20% 25% 30% 35%
100%
90%
75%
50%
25%
10%
0%
As a fashion company, how much of your blogged
content is overtly promotional?
Overtly Promotional Blogged Content
The fashion industry is split on the use of:
is the #1 KPI of content
marketing looking into 2017 (for
an estimated 45% of the fashion
industry).
Brand awareness
45%	
27%	
20%	
8%	
Brand	awareness	
Product	sales	
Engagement	
Customer	loyalty
Food for Thought?
Perhaps, “instead of contributing to the general
hubbub on every platform, do targeted impactful
content that inspires people.”
Duncan Edwards
Content Strategy Consultant/Director for ASOS
Getting Technical
The majority of the fashion industry uses
customer feedback and competitive
analysis as tactics to determine the right
content, while only 44% use keyword
research in content marketing!
77%	
60%	
44%	
34%	
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Customer feedback
Competitive analysis
Keyword research
Employee feedback
As a fashion company, what tactics do you use to determine the
right content?
Tactics to Determine the Right Content
in the Fashion Industry
is performing better in proportion to the
amount it is used. Banner ads are
performing slightly worse than the
amount they are used.
Paid Search Engine
Organic	Search	Engine	
Email	Newsle2er	
Banner	Ads	
Paid	Search	Engine	
Print	
Na8ve	Adver8sing	
0
5
10
15
20
25
30
35
40
45
50
0 10 20 30 40 50 60 70 80
%Success
% Usage
Use of Content Distribution Tools vs.
Relative Success
is the most widely monitored metric to
determine content marketing success in
the fashion industry. This is followed by
product sales and social sharing.
Website traffic
Logical upgrades
from just monitoring website traffic, like
tracking conversion rates, SEO rankings,
dwell time, and purchase intent, are much
less widely used in fashion marketing.
76%	
66%	
55%	
44%	
42%	
32%	
31%	
21%	
11%	
0% 10% 20% 30% 40% 50% 60% 70% 80%
Website Traffic
Product Sales
Social Sharing
Conversion Rates
Community Growth
SEO Rankings
Time on Website
Purchase Intent
Inbound Links
As a fashion company, what metrics do you use to measure
the success of content marketing initiatives?
Metrics Used to Measure the Success of
Content Marketing Initiatives
Only about 38% of fashion
organizations measure ROI on their
content marketing.
A lot still up for grabs in the
fashion industry…
The fashion industry has not had a
need for carefully thought out,
incredibly relevant content marketing
pieces.
Why? Because there’s still a lot up for
grabs in the made-for-digital fashion
marketing world.
However, as more and more brands begin
digitalizing, the brands that pull ahead from
the masses will be the ones who have
a targeted, documented
content strategy.
So let’s get started…
“There [is] no reason to be shy. The world is hungry
for new things.”
Carol Lim
Co-Creative Director for Kenzo

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2017 State of Content Marketing in Fashion & Apparel

  • 1. 2017 State of Content Marketing in Fashion & Apparel 2017 State of Content Marketing in Fashion & Apparel
  • 2. Feelings about Content Marketing in the Fashion Industry
  • 3. 90% of the fashion industry believes that content marketing is crucial — if not extremely crucial — to the success of their organization.
  • 4. 60% 30% 7% 2% 0% Strongly Agree Agree Neutral Disagree Strongly Disagree "Content marketing is critical to the success of my fashion organization." Content Marketing is Critical to the Success of Fashion Organizations
  • 5. 87% of fashion companies have a sense of commitment to content marketing in their organization
  • 6. 38% 50% 9% 4% 0% Strongly Agree Agree Neutral Disagree Strongly Disagree "There is a general sense of commitment to content marketing in my fashion organization." Sense of Commitment to Content Marketing in the Fashion Industry
  • 7. However, only 47% have a documented content marketing strategy. And 46% of fashion organizations are neutral or do not believe that their company’s content marketing is successful.
  • 8. 18% 29% 30% 19% 4% Strongly Agree Agree Neutral Disagree Strongly Disagree "My organization has a documented content marketing strategy / KPIs for success." 11% 39% 32% 13% 1% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Strongly Agree Agree Neutral Disagree Strongly Disagree "My fashion organization's content marketing is successful."
  • 9. A recurring theme in content marketing in the fashion and apparel industry is inconsistencies in expectation and realistic strategy. The fashion industry agrees that content marketing is crucial to success…
  • 10. … so if the shoe fits, why are most brands not wearing it?
  • 12. 95% of the fashion industry expects more content, and higher quality content from their organization in 2017. 2/3 of fashion teams believe their organization’s content marketing is more successful now than last year.
  • 13. 61% 33% 5% 0% 1% Strongly Agree Agree Neutral Disagree Strongly Disagree "Compared to 2016, I expect my fashion organization to produce higher quality content in 2017." 22% 46% 23% 8% 2% Strongly Agree Agree Neutral Disagree Strongly Disagree "Compared to 2015, my fashion organization is more successful now than last year."
  • 14. “With high cost, conventional modes of advertising on the decline, more and more brands are turning to original content to target their customers.” High Snobiety
  • 15. Higher quality content is a winning strategy that made fashion organizations more successful now than last year Let’s keep going!
  • 16. 72% 52% 50% 36% 27% 26% 17% 0% 10% 20% 30% 40% 50% 60% 70% 80% Higher quality of content More content Better audience definition Strategy changes Better lead capture tactics Better distribution Better measurement What tactics made your fashion organizations' content marketing become more successful than last year? Tactics That Made Fashion Brands More Successful Than Last Year
  • 17. On the other hand, budget issues were the largest cause of a fashion organization’s decline or stagnation in content marketing success in 2016.
  • 18. 54% 46% 36% 34% 24% 24% 11% 0% 10% 20% 30% 40% 50% 60% Budget issues Not enough time Lack of good visual content Training/knowledge Management support Lack of writers Other What issues made your fashion organizations' content marketing stay the same or be less successful than last year? Issues that Made Fashion Brands Less Successful Than Last Year
  • 19. Fortunately, 63% of fashion organizations expect their budget for content marketing to increase in 2017 (from an average of about 25% of their marketing budget).
  • 20. 29% 34% 27% 7% 3% Strongly Agree Agree Neutral Disagree Strongly Disagree "I expect my fashion organization's budget to increase in 2017." 12% 24% 26% 21% 5% 0% 5% 10% 15% 20% 25% 30% 50-100% 25-50% 10-25% 1-10% 0% How much of the fashion industry's marketing budget is spent on content creation?
  • 22. 87% of shoppers do research online before visiting a store. Google
  • 23. The fashion and apparel industry is continuing on the upward trend of digital content marketing usage in 2017
  • 24. 85% 57% 44% 44% 37% 28% 25% 23% 15% 14% 5% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Social Media Online Lookbooks Video Blogs Newsletters Moodboards Online catalogues Print Digital magazines How-to-videos Content Aggregation What kinds of content does the fashion industry currently use? Kinds of Content Currently Used by the Fashion Industry
  • 25. After social media, the most critical content types for 2017 are video, online lookbooks, and newsletters
  • 26. 156 56 50 49 31 23 18 16 12 7 0 20 40 60 80 100 120 140 160 180 Social media Video Online Lookbooks Newsletters Blogs Print Online catalogues How-to videos Digital Magazines Content Aggregation *Calculated by mul.plying the percent of respondents who deemed cri.cal to success by the number of respondents who used each kind of content Fashion industry's perceived importance to success in 2017 (weighted by amount of use) Most Critical to Success in 2017
  • 27. of the fashion companies that don’t already use online lookbooks, blogs, and video plan to start in 2017. 1/4
  • 28. A large trend for 2017 is the seamless integration of content and eCommerce
  • 29. online look books and video are on the rise, as well as the direct linking of social media to the fashion organization’s eCommerce site. Clickable
  • 31. The fashion industry felt that is the most critical content type for success in 2017. social media
  • 32. is the #1 contender for relevance in 2017, followed by Facebook Instagram
  • 33. surpassed Twitter by 7% as the next most important social media platform to pursue in 2017. This makes sense, given that video was one of the most important content types cited by the fashion industry for 2017. Youtube
  • 34. 66% 40% 28% 21% 20% 16% 13% 0% 10% 20% 30% 40% 50% 60% 70% Instagram Facebook Youtube Twitter Linked In Google+ Pinterest % of fashion companies that cited as extremely critical to success in 2017 Most Critical to Success in 2017: Social Media
  • 35. 8% 8% 16% 31% 17% 14% 6% 0% 5% 10% 15% 20% 25% 30% 35% 100% 90% 75% 50% 25% 10% 0% As a fashion company, how much of your blogged content is overtly promotional? Overtly Promotional Blogged Content The fashion industry is split on the use of:
  • 36. is the #1 KPI of content marketing looking into 2017 (for an estimated 45% of the fashion industry). Brand awareness
  • 39. Perhaps, “instead of contributing to the general hubbub on every platform, do targeted impactful content that inspires people.” Duncan Edwards Content Strategy Consultant/Director for ASOS
  • 41. The majority of the fashion industry uses customer feedback and competitive analysis as tactics to determine the right content, while only 44% use keyword research in content marketing!
  • 42. 77% 60% 44% 34% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Customer feedback Competitive analysis Keyword research Employee feedback As a fashion company, what tactics do you use to determine the right content? Tactics to Determine the Right Content in the Fashion Industry
  • 43. is performing better in proportion to the amount it is used. Banner ads are performing slightly worse than the amount they are used. Paid Search Engine
  • 44. Organic Search Engine Email Newsle2er Banner Ads Paid Search Engine Print Na8ve Adver8sing 0 5 10 15 20 25 30 35 40 45 50 0 10 20 30 40 50 60 70 80 %Success % Usage Use of Content Distribution Tools vs. Relative Success
  • 45. is the most widely monitored metric to determine content marketing success in the fashion industry. This is followed by product sales and social sharing. Website traffic
  • 46. Logical upgrades from just monitoring website traffic, like tracking conversion rates, SEO rankings, dwell time, and purchase intent, are much less widely used in fashion marketing.
  • 47. 76% 66% 55% 44% 42% 32% 31% 21% 11% 0% 10% 20% 30% 40% 50% 60% 70% 80% Website Traffic Product Sales Social Sharing Conversion Rates Community Growth SEO Rankings Time on Website Purchase Intent Inbound Links As a fashion company, what metrics do you use to measure the success of content marketing initiatives? Metrics Used to Measure the Success of Content Marketing Initiatives
  • 48. Only about 38% of fashion organizations measure ROI on their content marketing.
  • 49. A lot still up for grabs in the fashion industry…
  • 50. The fashion industry has not had a need for carefully thought out, incredibly relevant content marketing pieces.
  • 51. Why? Because there’s still a lot up for grabs in the made-for-digital fashion marketing world.
  • 52. However, as more and more brands begin digitalizing, the brands that pull ahead from the masses will be the ones who have a targeted, documented content strategy. So let’s get started…
  • 53. “There [is] no reason to be shy. The world is hungry for new things.” Carol Lim Co-Creative Director for Kenzo