16. Pre-Configured End-to-End Scenarios
Sample Data
Example: SAP Model Company for Regulated Utilities v2
Process overview
End-to-End Scenarios
❖ Meter to Cash
❖ Customer Account Management
❖ Customer Service
Modular Business Processes
❖ Device Management
❖ Advanced Metering Infrastructure
❖ Energy Data Management
❖ Contract Billing
❖ Invoicing
❖ Contract Accounts Receivable
and Payable
❖ Customer Service
❖ Customer Self-Service
SAP Software
End-to-end processes tailored to your industry
and line of business. Preconfigured steps for
operating the business with SAP software.
SAP S/4HANA
Sample master data and transactional
data to showcase the business covering
Electricity, Water and Gas
Device
Inventory
Management
Device
Inbound
Processing
Device
Installation
Processing
New
Connection
process
Disconnection
and
Reconnection
Process
Meter
Reading
Execution
Tariffs
Management
Batch Billing
and Invoicing
Invoicing
Monitoring –
outsorting
process
Invoice
Presentment
Periodic
Device
Replacement
Meter
Reading
Monitoring
Individual
Billing
Collective
Billing
Invoicing
Correction
Sampling
Procedure
Complex
Device
Installation
Scheduling
Meter
Reading
Estimation
Aperiodic
Meter
Reading
Returns
Processing
Security
Deposit
Management
Manual
Adjustment
Processing
Payment
Arrangement
Management
Collection
Agencies
Management
Daily
Reconciliation
Processing
Third Party
Item
Management
Delinquent
Customers
Management
Refund
Processing
Write Off
Processing
Creditworthine
ss
Maintenance
Interest
Calculation
Dispute
Management
Payments Lot
Payments -
Vendors Files
Processing
Payments -
Direct Debit
Payments –
Cash Desk
Sales Order
Charges
AMI
Disconnection/
Reconnection
TOU Billing
AMI
Monitoring
AMI Event
Management
AMI Text
Messaging
Profile
Creation and
Allocation
Validation
Estimation
Editing
Import
Profile
Values
Profile
Values
Monitor
AMI
Master
Data
AMI
Change
Technical
Master Data
AMI Reading
Management
Physical
Installation of
Smart Meter
Invoicing
Monitoring –
Exceptions
process
C4C
Customer
Data
C4C
Technical
Data
C4C
Contracts
C4C
Services
C4C
Meter
Reading
C4C
Billing
C4C
Financial