1. KAUSTAV KANTI PAUL
MOBILE: +91-90049-22605 | E-MAIL: kaustav.kanti.paul@gmail.com
OBJECTIVE
To work in a dynamic environment which gives me a chance to simultaneously use analytical skills and creativity in order to
come up with timely solutions for business problems and help my organization achieve its objectives.
CAREER PROFILE
Rangzen Restaurant : August 2015 – Present (Designation – Co-Owner and Partner)
Career Progression
Restaurateur - Rangzen, Bangalore. I am a Co-owner and Partner running the restaurant
Key Responsibilities
Increasing Distribution
o Tying up with top online food aggregators and last mile delivery partners to increase reach and thereby
boost daily sales
o Designing and ensuring distribution of pamphlets to create customer awareness about the restaurant and
increase brand recognition and recall
Increasing Sales
o Identifying potential locations for setting up Momo Kiosks in order to increase reach and sales channel
o Post successful identification, finalizing the tie-up, negotiating rates and setting up the actual kiosk. Monitor
and start sales flow
Monitoring and Streamlining daily operations
o Monitoring
Ensuring timely delivery or orders. Keeping track of customer satisfaction
Ensuring all required raw materials are well stocked
Customer management – both external as well as internal
o Streamlining
Helped develop a software solution that helped in tracking and monitoring the daily parameters of
the restaurant – Sales, Orders, Inventory, Customers, etc.
Highlights
Have been successful in establishing tie-ups with online food ordering and last mile delivery channels which has
helped supplement and increase sales
Have been able to set-up Momo Kiosks in 3 locations and have had a tie-up with a college for supplying Momos to
their canteen
Fullerton India Credit Company Ltd. : June 2012 – July 2015 (Last Designation – Manager, Mortgage Product)
Career Progression –
Joined Fullerton India as a Management Trainee in the Mortgage Product vertical
Post completion of training, was confirmed as Assistant Manager in Mortgage Distribution. Subsequently, my role
was enhanced to include the entire Mortgage Product portfolio
In the third year with the organization, was recognized for my exemplary performance and promoted as Manager,
Mortgage Product
2. Key Responsibilities –
Optimizing Distribution
o Internal (Front-end Employees)
Development and Launch of new Product Variants
Performance tracking and review including target setting
Providing cross-sell opportunities for all employees
o External (Channel Partners)
Monitoring channel partner performance and streamlining processes to ensure seamless handling
of cases
Launching regular contests for channels and proving special payout structures for key channels
while keeping a check on costs (monitoring overall Cost of Acquisition)
Tapping into alternate channels to enhance channel base
Increasing business momentum
o Increasing engagement by implementing Reward and Recognition programs for both front-end employees
and Channel Partners
o Monitoring and reviewing incentive & payout structures
Streamlining Business Processes
o System / IT integration with business processes for new product launches
o Enhancing Business Process efficiencies
o Implementing Risk Controls and ensuring adherence to business processes to ensure auditory compliance
Highlights –
Was one of the Management Trainees selected to present their first year projects to the Leadership Team (Fullerton
India, 2012-13)
Was lead tester for Mortgages product during user testing of new platforms such as CRMnext and FinnOne (Fullerton
India, 2014-15)
CORE COMPETENCIES & TECHNICAL SKILLS
Entrepreneurship
Ideation and Designing of Marketing Collaterals
Product Development and Implementation
Business Process Analysis and Streamlining
Direct and Alternate Channel Management
Analytical approach to solving business problems
Communication Skills
EDUCATION
Degree Institution Year
P.G.D.M. (Marketing) ITM Business School, Kharghar 2012
B. Tech (Electronics & Instrumentation) Techno India College of Technology, Kolkata 2010
Date of Birth
14th
April 1988