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Authentication Beyond SMS
Kelley Robinson | PasswordsCon 2018
Vertex-based
Elliptic Cryptography
on N-way
Bojangle SpacesPasswords
🤷
Simple Complex
Kelley Robinson
Authentication Beyond SMS
@kelleyrobinson
☎ 🔐👋 %
How
common
is this?
@kelleyrobinson
💰$5.1B💰
In 2017
@kelleyrobinson
@kelleyrobinson
https://xkcd.com/1121/
@kelleyrobinson
⚓ Trust Anchors
⚓ Trust Anchors
@kelleyrobinson
"An established point of trust from which an entity begins
the validation of an authorized process"
NIST Computer Security Resource Center Glossary
Physical Identities
• Face
• Voice
• Fingerprints
Contextual Identities
• Email address
• Phone number
• Usernames
Government Identities
• Passport
• Social security card (USA)
• Birth certificate
@kelleyrobinson
@kelleyrobinson
Physical Identities
• Trust anchor
• Very trustworthy
• Practically impossible
to change
@kelleyrobinson
Government Identities
• Also a trust anchor?
• Usually physical
• Difficult to change
@kelleyrobinson
Contextual Identities
• ...also treated like a trust anchor?
• Not 1:1 relationship
• Easier to change
Why is identity
verification hard?
• Imperfect systems
• We may never know if we
got it right
@kelleyrobinson
🔐 What are we going to do?
@kelleyrobinson
@kelleyrobinson
No. It's not.
https://www.troyhunt.com/heres-why-insert-thing-here-is-not-a-password-killer/
@kelleyrobinson
Multi Factor Authentication
• SMS / Voice
• TOTP
• Push
• Yubikey
• ...and more
📱 SMS 2FA
• Most popular
• Easy to use and getting easier
• Low barrier to entry
@kelleyrobinson
📱 Why is SMS for MFA "Bad"?
• SS7 vulnerabilities
• SIM swapping (social engineering)
• Not E2E encrypted
Link: The Post SS7 Future of 2FA
@kelleyrobinson
SMS 2FA is still
better than
no 2FA
@kelleyrobinson
“When we exaggerate all dangers we
simply train users to ignore us.
@kelleyrobinson
Cormac Herley, The Rational Rejection of Security Advice by Users (2009)
”
U2F
Push
@kelleyrobinson
TOTP
(Time-based One Time Passwords)
@kelleyrobinson
WhatsApp
Or other encrypted messaging
@kelleyrobinson
@kelleyrobinson
“We learned that SMS-based
authentication is not nearly as secure as
we would hope.
”Reddit Security Incident Disclosure - 2018-08-01
@kelleyrobinson
@kelleyrobinson
Account value
Likelihoodofbeingatarget
Very Official
Risk Assessment
@kelleyrobinson
Money
Information
Control
Power
Account value*
Likelihoodofbeingatarget
Employees*
Moderators
Everyone else
Potential Reddit 2FA Model
Required token
based 2FA
Required 2FA
Optional 2FA
*might be managed by IT, not dev
Balance over $250k
Balance over $10k
Everyone else
Potential Banking 2FA Model
Required token
based 2FA
Required 2FA
Optional 2FA
Verified accounts
Over 1,000 followers
Everyone else
Potential Twitter 2FA Model
Required token
based 2FA
Required 2FA
Optional 2FA
@kelleyrobinson
☎ Known authentication weak point:
Requests via contact center
@kelleyrobinson
https://twitter.com/patio11/status/1053205207964823552
☎
Requests
via contact
center
@kelleyrobinson
☎
Requests
via contact
center
@kelleyrobinson
📈 Measuring effectiveness
@kelleyrobinson
ℹ Support costs *relative to* losses ⬇
💰 Losses due to account takeover ⬇
😈 Number of compromised accounts ⬇
😃 Customer satisfaction ⬆
@kelleyrobinson
“Security people are full of morbid and
detailed monologues about the pervasive
catastrophes that surround us.
”James Mickens, This World of Ours
@kelleyrobinson
Don't blame users.
It's our responsibility to protect them.
@kelleyrobinson
THANK YOU!
@kelleyrobinson

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Authentication Beyond SMS