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6 keys to modern marketing
1. Marketing Strategy Designed To Get You More Leads, Engage Audiences
And Grow Your Business
A U T O M A T I O N N I N J A S - B E H A V I O U R A L M A R K E T I N G A U T O M A T I O N
6 EYS TO
MODERN MARKETING
5. WHAT DOES IT MEAN
TO BE DATA DRIVEN?
Using data to make strategic decisions
1. Implement
3. Analyse
4. Interpret
Loop back and repeat
2. Collect Data
#b2bmarketing21
@AutomatioNinjas
6. DATA = INSIGHT
23 times more likely to acquire customers
*Mckinsey Global Institute
6 times more likely to retain them
19 times more likely to be profitable
#b2bmarketing21
@AutomatioNinjas
7. DATA ≠ COMPLEXITY
Don’t need crazy tech
Don’t need to be a stats boff
Don’t need HUGE amounts of it
#b2bmarketing21
@AutomatioNinjas
11. CUSTOMER EXPERIENCE
Their perception of your journey
Positive customer experience = positive conversions
Involved and engaged
MODERN CONSUMERS DON’T WANT TO TALK TO YOU
Two-way communication
#b2bmarketing21
@AutomatioNinjas
12. THEY ARE SPEAKING
TO YOU
THROUGH THEIR
BEHAVIOUR
#b2bmarketing21
@AutomatioNinjas
13. BEHAVIOUR SPEAKS VOLUMES
Where they go
What they do
What they don’t do
NEGATIVE
POSITIVE
Profile, track and adapt
Services Page
Pricing Page
Contact Form
Adds Items to a Cart
Cancellation Page
Lack of Engagement
#b2bmarketing21
@AutomatioNinjas
17. WHAT TO DO WITH BEHAVIOUR
DATA
Profile where they are
Give them more of what they want
Anticipate what they need
Progress to the next stage
Track more, engage more
PROGRESSIVE PROFILING
+ BEHAVIOURAL TRIGGERS
= DATA DRIVEN CUSTOMER EXPERIENCE
#b2bmarketing21
@AutomatioNinjas
23. Makes it human friendly
Makes it work
Gives it a backbone
Keeps it strategic and structured
Holds it all together
Gives it substance
#b2bmarketing21
Welcome
KM , author of the award winning book – hack the buyer brain and founder of AN, specialists in BMA
We help businesses build amazing customer journeys that convert more customers that are happier and spend more money.
I want to share something really cool with you – I want to show you the ONE big thing that we do help our clients double their customer spend.
The strategy behind it, as well as why and how we do this. This strategy has added over a million to the bottom line of one of our clients, doubled another’s business entirely and continues to help others grow between 20% and 50% every year. It’s really cool, it’s quite simple, and it fixes a lot of problems. So let’s dig in shall we?
60 sec
When a company employs a “data-driven” approach, it means it makes strategic decisions based on data analysis and interpretation. A data-driven approach enables companies to examine and organise their data with the goal of better serving their customers and consumers.
20 sec
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45 sec
5 sec
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95 sec
Cater content to where people are, and provide context at each step
95 sec
We combine 3 areas in our process.
Understanding consumer behaviour.
Creating awesome campaigns to harness that behaviour with life cycle marketing, and then filling that structure with awesome content.
We then track the behaviour as people go through the process, we can then adapt their journey withing LCM, give better content, and so on – continually adapting, optimising an tweaking. And the results are awesome.