Kendra Skeene, Director of Product for GeorgiaGov Interactive, talks about the strategy for our enterprise web platform. Video available on YouTube https://youtu.be/K_FZ_2C0GOU?list=PLf2GOqBTZL6Mlr84McKtden-ynIubgfCu

1. GeorgiaGov Platform
Where We’ve been, Where We Are, Where We’re Going
@GeorgiaGovTeam
#GaGOVTalks

2. Kendra Skeene
Director of Product
@kskeene

3. Enterprise Web Platform
What Does That Even Mean?
#GAGOVTalks @GeorgiaGovTeam

4. What it takes to run a website:
#GAGOVTalks @GeorgiaGovTeam
Hosting Maintenance
Code
Security Support
Content DesignStrategy

5. x 150?
#GAGOVTalks @GeorgiaGovTeam

6. Community
Health
Veterans
Service
Governor’s
Office
Attorney
General
Public
Safety
Dept. of
Labor
Technology
Authority
Dept. of
Revenue
Human
Services
Environmental
Protection
Planning and
Budget
Inspector
General
#GAGOVTalks @GeorgiaGovTeam

7. Partner with agencies
Champion for visitors
#GAGOVTalks @GeorgiaGovTeam

8. Open Source
speeds innovation
improves flexibility
saves everyone $$
#GAGOVTalks @GeorgiaGovTeam

9. Speeds Innovation
mobile friendly
accessibility
performance
security
#GAGOVTalks @GeorgiaGovTeam

10. Enterprise Strategy
What Does That Look Like?
#GAGOVTalks @GeorgiaGovTeam

11. Where We’ve Been - Roadmap
2011 2012 2013 2014 2015 2016
Platform
Design
Migration
Complete
Stable
State
Mobile
Friendly
Accessibility
Performance
#GAGOVTalks @GeorgiaGovTeam

12. Where We Are - Priorities
Does it help:
Users
Agencies
Is it:
Future Focused
Best Value
#GAGOVTalks @GeorgiaGovTeam

13. Where We Are - Priorities
Accessibility
Does it help:
Users
#GAGOVTalks @GeorgiaGovTeam

14. Where We Are - Priorities
Accessibility
Does it help:
Users
Agencies
#GAGOVTalks @GeorgiaGovTeam

15. Where We Are - Priorities
Accessibility
Does it help:
Users
Agencies
Is it:
Future Focused
#GAGOVTalks @GeorgiaGovTeam

16. Where We Are - Priorities
Accessibility
Does it help:
Users
Agencies
Is it:
Future Focused
Best Value
#GAGOVTalks @GeorgiaGovTeam

17. Where We Are - Priorities
Accessibility
Does it help:
Users
Agencies
Is it:
Future Focused
Best Value
#GAGOVTalks @GeorgiaGovTeam

18. Where We Are - Priorities
Does it help:
Users
Agencies
Is it:
Future Focused
Best Value
#GAGOVTalks @GeorgiaGovTeam

19. Web Performance?
Site Speed?
#GAGOVTalks @GeorgiaGovTeam
Let me tell you all
about it (quickly)

20. Site Speed (Performance) is Affected By:
Number of files (CSS, JS, fonts) to load
Size of files on a page
Server speed
Database speed
Number of images to load
Size of images to load
User’s internet or data connection speed
#GAGOVTalks @GeorgiaGovTeam

21. Site Speed (Performance) is Affected By:
Number of files (CSS, JS, fonts) to load
Size of files on a page
Server speed
Database speed
Number of images to load
Size of images to load
User’s internet or
data connection speed
#GAGOVTalks @GeorgiaGovTeam
We’re
responsible
Agency is
responsible
We’re
sympathetic

22. Site Speed : Why Should We Care?
#GAGOVTalks @GeorgiaGovTeam
40% of visitors are
on mobile
Mobile data plans are
often slow and costly
Users start to lose
interest if a page takes
> 1 sec to load

23. #GAGOVTalks @GeorgiaGovTeam
Site Speed : Why Should We Care?
10 sec load = 38% increase in heart rate

24. #GAGOVTalks @GeorgiaGovTeam
Comparable to
watching a
horror movie
Site Speed : Why Should We Care?
10 sec load = 38% increase in heart rate

25. #GAGOVTalks @GeorgiaGovTeam
Comparable to
watching a
horror movie
Worse than
waiting in line
Site Speed : Why Should We Care?
10 sec load = 38% increase in heart rate

26. #GAGOVTalks @GeorgiaGovTeam
Agencies
Reduced call volume
Fewer walk-ins
Users
Quicker to get to information
Less data usage
Reduced stress!
Faster Load Times Save Everyone Time & Money

27. Where We Are - Improved Performance (ongoing)
Code:
Aggregate CSS and JS = fewer server calls
Adjust caching = quicker server response
Adjust order of server calls = content loads first
#GAGOVTalks @GeorgiaGovTeam

28. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme Images
#GAGOVTalks @GeorgiaGovTeam

29. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme Images
#GAGOVTalks @GeorgiaGovTeam
before

30. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme Images
#GAGOVTalks @GeorgiaGovTeam
after

31. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme Images
#GAGOVTalks @GeorgiaGovTeam
Original:
193kb
Compressed:
14kb

32. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme images
Some themes decreased by 500KB in assets
#GAGOVTalks @GeorgiaGovTeam

33. Where We Are - Improved Performance (ongoing)
Theme:
Compressed Theme images
Some themes decreased by 500KB in assets
500kb ≅ 5 seconds on 3G Fast Network
500kb ≅ $0.02 mobile data
At least 345,770 sessions last month on data plans
#GAGOVTalks @GeorgiaGovTeam

34. Saved users
5,760 hours
$82,980
per year
#GAGOVTalks @GeorgiaGovTeam
Where We Are - Improved Performance

35. #GAGOVTalks @GeorgiaGovTeam
Where We Are - Improved Performance

36. Site Speed (Performance) is Affected By:
Number of files (CSS, JS, fonts) to load
Size of files on a page
Server speed
Database speed
Number of images to load
Size of images to load
User’s internet or
data connection speed
#GAGOVTalks @GeorgiaGovTeam
We’re
responsible
Agency is
responsible
We’re
sympathetic

37. Initiatives Impact
Long Term Strategy
#GAGOVTalks @GeorgiaGovTeam

38. Where We Are - Standards
New Enhancements Must Be…
✓ Mobile Friendly
✓ Accessible
✓ Performance Optimized
#GAGOVTalks @GeorgiaGovTeam

39. Where We Are -
Process
Code Releases
@GeorgiaGovTeam

40. Where We Are -
Process
Code Releases
#GAGOVTalks @GeorgiaGovTeam

41. Where We’re Going - New Features
Locations Mapping and Displays
New Page Layout Options
Updated Theming Options
#GAGOVTalks @GeorgiaGovTeam

42. Where We’re Going - Priorities
Does it help:
Users
Agencies
Is it:
Future Focused
Best Value
#GAGOVTalks @GeorgiaGovTeam

43. Where We’re Going - New Page Layout Options (2016)
⇢ Multi-column layout options for
Site Pages and Blog Posts
⇢ Infographic support
(to meet mobile, performance, & accessibility
requirements)
#GAGOVTalks @GeorgiaGovTeam

44. Where We’re Going - Updated Theming Options (2016)
⇢ Custom color palettes for new themes
⇢ More flexibility in background imagery
#GAGOVTalks @GeorgiaGovTeam

45. What’s New - Locations (launched May 2015)
#GAGOVTalks @GeorgiaGovTeam

46. What’s New - Locations (launched May 2015)
#GAGOVTalks @GeorgiaGovTeam

47. Where We’re Going - Location Mapping
Wireframe : sample
#GAGOVTalks @GeorgiaGovTeam

48. Where We’re Going - Location Listing
Wireframe : sample
#GAGOVTalks @GeorgiaGovTeam

49. What’s Next?
#GAGOVTalks @GeorgiaGovTeam

50. What’s Next?
What do you need?
#GAGOVTalks @GeorgiaGovTeam

51. What’s Next - Data Visualization Platform
#GAGOVTalks @GeorgiaGovTeam

52. What’s Next - Locations on Georgia.gov
Aggregate Location Mapping for all agencies
⇢ Requires all agencies to add Locations
⇢ We can help you with strategy and planning
#GAGOVTalks @GeorgiaGovTeam

53. What’s Next - Homepage Blocks
#GAGOVTalks @GeorgiaGovTeam

54. Join Us! We want to know...
What are your pain points?
What are your workflows?
How are you helping users?
#GAGOVTalks @GeorgiaGovTeam

55. Stay In the Loop
interactive.georgia.gov/blogs
Email Newsletters
GOVTalks and Trainings
Agency Check-ins