1. Summary of qualifications:
Strategic IT business professionalwith twenty-one years of outstanding IT/AV experience. I quickly earn trust by delivering accurate,
timely results. I have demonstrated ability in leadership roles and have established aptitudes integrating new technology. I am passionate
about growth and development.
Professional Experience:
Harris RF Communications Rochester, NY 2009 - Present
IT Collaboration Solutions Lead
 Direct the tactical and strategic support of business segment Video Teleconference (VTC), Live and On-Demand Webcasting
and Conference Room technology.
 Advise and consult with senior leadership to plan and execute high profile events for attendees across the globe.
 Develop roadmap aligned with SGP for unified communications and refresh strategy
 Design conference room requirements, architecture, purchase equipment, and manage implementations
 Negotiate vendor relationships and IT procurement contracts
 Coordinated subscription-based collaboration effort to combine Skype and VTC systems and reduce total cost of ownership
 Launched enterprise management platform to monitor and control AV environment.
 Project Manager for 3 major environment upgrades totaling $400K
 Responsible for 150 conference rooms, classrooms and huddle rooms.
 Manage $300K annual budget for all AV equipment purchasing
 Researched and introduced new solid state hardware initiatives that saved the company over $1M
Eastman Kodak Company Rochester, NY 1999 - 2009
CTO Premium Support 2008 - 2009
 Specialized IT resource for Office of CTO with a focus on the unique and cutting edge technologies
 Proactively research, select and deploy advanced hardware for research scientists and management
 Investigate the capabilities of emerging NAS technology,document and report findings to appropriate teams
 Lead a cost saving pilot group using Linux operating systems and open source software alternatives
 Manage Polycom VTC, Webex and presentation solutions within Research Labs complex
 Maintain Mac, Vista and Windows 7 implementations throughout complex
 Site representative for Blackberries, assisted BES administrator in account setup and configuration
 Managed RL IT Depot and was responsible for inventory management of the site
System Administrator 2007 - 2008
 Enterprise level Windows 2000 Server and domain administration
 Provided services to design,configure, and maintain OS, hardware, and domain support for application and file & print server
environments
Executive IT Support 2003 - 2007
 Maintained a consistent,professionalprofile and positive attitude in high stress environment
 Lead projects relating to changes in the executive environment
 Developed departmental procedures and Service Level Agreements
 Primary support for the top executives for office and home technology issues
 Coordinated necessary resources and contacts to resolve problems quickly
 Trained executives and support staffon hardware and software implementations
 Interviewed and trained new colleagues
 Consistently met or exceeded personaland department goals
 Rotating on-call responsibility of 24x7 support pager
 Technical Lead in the Employee Enablement initiative for Blackberry commercialization and wireless support

2. Kenneth C. Harvey
343 South Ave 585-233-6247
Hilton, NY 14468 kh2enterprises@gmail.com
Technical Skills:
Hardware:
Extensive experience installing, upgrading, troubleshooting,configuring, maintaining and repairing deskto ps,laptops,peripherals,
printers, Android and iPhone cell phones, AV control systems,projectors, digital signage,VTC, DSP and VoIP.
Software:
Applications: Microsoft Software Suite (Word, Excel, PowerPoint, Access,Outlook, Onenote, SharePoint, Groove, Communicator,
Lync, Project, Visio) Lotus Notes, WebEx, Cisco Meetingplace, Clearone Converge Manager, Polycom, Crestron, BMC Remedy,
PeopleSoft Vantive, Tivoli Toolset,Oracle Client, Adobe PhotoShop,Hummingbird Exceed, McAfee Virus Scan and Desktop
Firewall, Norton Security Suite, Ghost, Acronis, Securedoc, PGP Whole Disk Encryption, SCCM, Skype, Nortel Contivity, and
Aventail Connect, Biamp Canvas
Operating Systems: MS Windows (9x – 7, 8), Mac OS 6-X, Linux (Ubuntu, RedHat, Fedora)
Network:
Administration: Set up user accounts with specific permissions and restrictions as well as email and internet configurations. Facilitate
backup and restorations. Install, configure and administrate the following network operating systems: Windows NT, 2000-2008,
Novell, and some UNIX and Linux
Protocols and Services: TCP/IP, IPX, DNS, WINS, DHCP, PXE, and SNMP
Technologies/Standards: Ethernet, LAN, WAN, wireless 802.11x, H.323 and Bluetooth
Hardware: Routers, switches, hubs,patch panels, wireless access points,NAS, print servers,and collaboration appliances.
Certifications:
Six Sigma: Greenbelt classes taken and completing my projects needed for certification
AMA: Improving Your Project Management Skills: The Basics for Success
Cisco: Completed CCNA Accelerated Boot camp training (both ICND1 and ICND2) Test to be taken at future date
CompTIA: A+ Certification
Element K: Windows 2000 for System Administration/Server Support
Kodak: Project Management
Dell: OptiPlex Desktops,Dell Notebooks
HP: Desktop, Laptop, Inkjet and Laserjet Certifications
IBM: X-Series Servers, Desktop Systems, Mobile Systems, Warranty Basics
Lexmark: 720 Series Color Laserjet, 610 Series Laserjet
Education:
2014-Present Pursuing BSBA with Project Management concentration at Liberty University Online
1994-1999 North Star Bible Institute (Rochester NY)

3. Kenneth C. Harvey
343 South Ave 585-233-6247
Hilton, NY 14468 kh2enterprises@gmail.com
Bachelor of Divinity – with honors (completed degree while working full time)
1992-1993 State University of New York at Brockport
Liberal Arts with a focus on Natural Sciences and Spanish