Keolis Group At A Glance 2014/2015
•
2 recomendaciones•6,004 vistas
Keolis At A Glance presents our activities, our expertises and our organisation worldwide.
Recomendados
Más contenido relacionado
La actualidad más candente
La actualidad más candente (20)
Similar a Keolis Group At A Glance 2014/2015
Similar a Keolis Group At A Glance 2014/2015 (20)
Más de Keolis
Más de Keolis (19)
Último
Último (20)
Keolis Group At A Glance 2014/2015
- 2. ATAGLANCE 2014/2015 TAKING YOU FURTHER KeolisGroupisaleadingpublictransport operatorinEuropeandacrosstheworld. Presentin15countries,Keolisoperates andmaintainstransportnetworks anddevelopstailor-mademobilitysolutions adaptedtospecificlocalneeds andchangingcommutingpatterns. CAR PARKS #2 in France 300 car parks 138,000 spaces under management OUR POSITIONS IN THE MARKET AUTOMATED METRO Pioneer and world leader 5 networks 240 km of lines of which 70 km are under construction 925 million passengers per year LIGHT RAIL World leader 16 networks 660 km of lines 660 million passengers per year RAILWAY Presence in European and North American markets 12 networks 5,754 km of track 630 million passengers per year REGIONAL TRANSPORT Major operator in France and internationally 75 French departments covered Market presence includes Belgium, Canada and Australia URBAN Market leader in France and one of the main private bus operators in Europe, the United States and Australia Operating major French networks, including Bordeaux, Lille, Lyon, Rennes, Strasbourg... 25,300 vehicles worldwide
- 3. AUSTRALIA/NEWZEALAND BénédicteColin CONTINENTALEUROPE MarcRenouprez NORTHAMERICA ÉricAsselin UNITEDKINGDOM AlistairGordon AUSTRALIA ClémentMichel,KDRVictoria CampbellMason(interim),KDRGoldCoast BELGIUM RedgyDeschacht,EurobusHolding andKeolisVlaanderen CANADA PatrickGilloux,KeolisCanada CHINA MarcellinDarrou,KeolisChina DENMARK PeterLanngNielsen,KeolisDanmark GERMANY RolandZschunke,KeolisDeutschland NETHERLANDS CeesAnker,Syntus NORWAY GryMiriamOlsen,KeolisNorge UNITEDARABEMIRATES KarimChaiblaine,KeolisMiddleEast UNITEDKINGDOM AlistairGordon,KeolisUK UNITEDSTATES GregBaxter,KeolisRailServicesAmerica SteveShaw,KeolisTransitAmerica GeraldFrancis,KeolisCommuterServices SWEDEN MagnusÅkerhielm,KeolisSverige INDIA EmmanuelKuhn,KeolisHyderabad INTERNATIONAL 4REGIONALPLATFORMS COUNTRYANDSUBSIDIARYDIRECTORS OUR HISTORY FROM FRENCH COMPANY TO INTEGRATED GLOBAL GROUP Keolis is the result of more than a century of regrouping amongst French companies working in different sectors of public transport: the automotive industry, electrical supply industry and urban and regional transport. Over the course of the 20th century, various restructuring operations, mergers and acquisitions took place, from which two key players emerged: VIA GTI in urban transport; and Cariane in regional transport. In 1999, SNCF became the leading shareholder in VIA GTI, which merged with Cariane. The new company was renamed Keolis in 2001. SNCF has remained Keolis’ main shareholder and today owns 70% of its capital, with Caisse de dépôt et placement du Québec owning 30%. SOME RECENT DATES Keolis wins the Southeastern rail franchise in the UK with Go-Ahead. 2005 Merger with EFFIA. Renewal of urban contracts in Lyon and Lille (France). 2010 Keolis becomes 100% owner of Danish bus company City-Trafik. 2007 Buy-out of remaining share capital in Syntus (Netherlands) and Orléans Express (Canada). Establishment in Hyderabad (India). 2012 New activities in Melbourne (Australia), Washington DC (USA), Bergen (Norway), and Bordeaux (France). 2009 A year full of major events, with the renewal of Keolis’ contract in Bordeaux and the award of contracts for Boston suburban trains, London Docklands Light Railway and Thameslink, Southern and Great Northern rail franchise (UK). 2014 2006 Birth of an independent rail company in Germany with the attribution of the operating contract for Hellweg-Netz. 2011 Purchase of Tectrans in the USA (renamed Keolis Transit America). Keolis wins the Orléans urban network in France. 2008 Purchase of majority shareholding in Belgian bus company Eurobus Holding. 2013 Keolis wins the contract for the Las Vegas (United States) bus network. Launch of the KeoLife programme. 2015 Purchase of ATE, one of Australia’s main bus operators, which extends Keolis’ presence in the country.
- 4. OUR ORGANISATION Keolis’day-to-dayoperationsareoverseenbyanExecutiveCommitteecomprisedof: Jean-PierreFarandou(ExecutiveChairman,KeolisGroup) MichelLamboley(GroupCEO) BernardTabary(CEO,International) FrédéricBaverez(CEO,FranceandCEO,EFFIA) OlgaDamiron(GroupHumanResourcesDirector) ArnaudVanTroeyen(ExecutiveVice-President,StrategyandDevelopment) JacquesDamas(ExecutiveDirector,RailandOperations) LaurentKocher(ExecutiveDirector,Marketing,InnovationandServices) 4MAJORURBANNETWORKS BORDEAUX HervéLefèvre, CEO,KeolisBordeauxMétropole LILLE GillesFargier, CEO,KeolisLille LYON PascalJacquesson, CEO,KeolisLyon RENNES FrédéricMazeaud, CEO,KeolisRennes 4OPERATIONALBRANCHES MAJORURBANBRANCH BrunoDanet,DeputyCEO GREATERPARISBRANCH AndréMagnon-Pujo,DeputyCEO TERRITORIESBRANCH JackyPacreau,DeputyCEO TheTerritoriesbranchiscomposed offourregionaldivisions: NORTH-EAST/RolanddeBarbentane NORTH-WEST/ChristianBouyer CENTRESOUTH-WEST/GuyLeRoux SOUTH-EAST/FrédéricRabier EFFIA FrédéricBaverez,CEO FRANCEFRANCE The numerous social changes that have profoundly affected our way of life in recent years have a direct impact on public transport. In all our initiatives, we follow five goals to better serve local authorities and passengers. 1 MEETING THE CHALLENGE OF MASS TRANSIT Keolis, a world leader in tramways and automated metros, and a major player in local rail networks, brings together three fundamental qualities for the transport of the future: expertise in network operation and maintenance, a multimodal dimension and digital integration. These qualities allow the Group to position itself in the largest global metropolises and to manage very high capacity transport systems. 2 REINVENTING THE BUSINESS MODEL FOR NETWORKS The transport business model has to adapt to the vagaries of the economic climate. Keolis works with public transport authorities to optimise service quality on networks while taking into account budgetary constraints. To do this, the Group employs several levers, including restructuring ticket prices, combating fare evasion, optimising the offering – for example with “Neolis” – or reducing the cost of investments through grouped purchasing and mutualised solutions, for instance. OUR AMBITIONS
- 5. COMMUNICATIONSDEPARTMENT 20,rueLePeletier 75320ParisCedex9–France Telephone:+33(0)171329000 communication@keolis.com www.keolis.com CONTACT 3 GIVING PRIORITY TO CUSTOMER EXPERIENCE Listening to passengers, understanding them, fulfilling their needs and providing them with the best quality of service are the ultimate goals of the Group’s philosophy, “Thinking like a passenger”. This forms the basis of all Keolis’ initiatives. Each customer is seen as an individual, and the company’s aim is to make public transport increasingly attractive. 4 MAKING NETWORKS MORE FLUID Thanks to decades of cumulative experience in managing integrated networks, Keolis has perfected its understanding of the four fundamental aspects of intermodal transport: infrastructure, ease of changes, passenger information and harmonisation of timetables between the various transport modes. With a presence across the entire mobility chain, including car parking, Keolis rationalises existing networks and designs those of tomorrow, with the aim of promoting simplicity in urban travel and the attractiveness of collective or shared transport. 5 DEVELOPING A COMMITTED AND RESPONSIBLE APPROACH Keolis is committed to taking on board the specific concerns of each local authority. Its aim is to achieve balanced development of territories by favouring environmentally friendly transport and alternative energy sources, while at the same time promoting diversity, equality, security and safety for all.
- 6. BALANCED TURNOVER BETWEEN FRANCE AND INTERNATIONAL BUSINESS PROFITABILITY SEES CONTINUAL GROWTH €5.6 billionin Group turnover(1) , up 9.3% from 2013 (1) At constant standards. Figures include activities of joint ventures in which Keolis is a minority partner, which are no longer consolidated in Group accounts because of new IFRS accounting standards. €323 millionin EBITDA(1) , a 15.4% increase from 2013. 1.5xthe ratio of net debt/EBITDA at end-2014. FRANCE 50% INTERNATIONAL 50% ContinentalEurope 19% Australia/ NewZealand 6% UnitedKingdom 20% NorthAmerica 5% Urban 27% Regionaltransport 14% EFFIA 3% Greater Paris 6% 2014 IN FIGURES Our figures certainly measure the year’s performance, but they also reflect our achievements and our ambition for the future: being a leader in public transport, both in France and around the world. 3billionpassengers carried in 15 countries. 10mobility services covering the entire transport chain: bus and coaches, automated metros, trams, rail, bikes, parking, transport of passengers with reduced mobility, car-sharing, carpooling and sea and river shuttles. 60,000employees, including 34,200 in France and 25,800 abroad. In 2014, 6,900 people were recruited, including 3,200 outside France. 5areas of activity worldwide: Australia/New Zealand, Continental Europe, France, North America and the United Kingdom. Complementing these platforms are the “new territories”: India, China and the Middle East.
- 7. BALANCED TURNOVER BETWEEN FRANCE AND INTERNATIONAL BUSINESS PROFITABILITY SEES CONTINUAL GROWTH €5.6 billionin Group turnover(1) , up 9.3% from 2013 (1) At constant standards. Figures include activities of joint ventures in which Keolis is a minority partner, which are no longer consolidated in Group accounts because of new IFRS accounting standards. €323 millionin EBITDA(1) , a 15.4% increase from 2013. 1.5xthe ratio of net debt/EBITDA at end-2014. FRANCE 50% INTERNATIONAL 50% ContinentalEurope 19% Australia/ NewZealand 6% UnitedKingdom 20% NorthAmerica 5% Urban 27% Regionaltransport 14% EFFIA 3% Greater Paris 6% 2014 IN FIGURES Our figures certainly measure the year’s performance, but they also reflect our achievements and our ambition for the future: being a leader in public transport, both in France and around the world. 3billionpassengers carried in 15 countries. 10mobility services covering the entire transport chain: bus and coaches, automated metros, trams, rail, bikes, parking, transport of passengers with reduced mobility, car-sharing, carpooling and sea and river shuttles. 60,000employees, including 34,200 in France and 25,800 abroad. In 2014, 6,900 people were recruited, including 3,200 outside France. 5areas of activity worldwide: Australia/New Zealand, Continental Europe, France, North America and the United Kingdom. Complementing these platforms are the “new territories”: India, China and the Middle East.
- 8. 2014,A YEAR OF EXPANSION Besançon PONTARLIER LILLE CAEN LISIEUX Rouen STRASBOURG OBERNAI METZ POMPEY SARREBOURG CHÂLONS-EN- CHAMPAGNE ORLÉANS DIJON LYON Clermont- Ferrand RENNES Nantes Poitiers BORDEAUX Toulouse MARMANDE Marseille Montpellier MILLAU ALENÇON ARRAS Evreux COLMAR ÉPINAL NANCY SUB TOUL CHAUMONT Charleville-Mézières VESOUL Belfort LONS-LE-SAUNIER NEVERS Mâcon RIOM OYONNAX Valence GrenobleSt-Etienne CHÂTEAUROUX Chartres TOURS Saint-Pierre- des-Corps BLOIS Vendôme QUIMPER ANGERS LE MANS LAVAL Niort La Rochelle Angoulême Limoges AGEN PAU AUCH TARBES FOIX Avignon Perpignan NÎMES ABBEVILLE AMIENS Péronne SOISSONS CHAUNY CREIL SENLISCHANTILLY CHERBOURG ELBEUF DREUX HONFLEURBAYEUX FÉCAMP LENS Roubaix Douai MAUBEUGE Valenciennes NARBONNE CHÂTELLERAULT SAINTES Cannes AIX-EN-PROVENCE BREST MORLAIX ST-MALO LORIENT MONTARGIS ALÈS NYONS MONTÉLIMAR MONTBÉLIARD VICHY MONTLUÇON Vienne Bezanne Reims CHÂTEAU- THIERRY Thionville VITRÉ Villeneuve-d’Ascq Aulnoye-Aymeries Louvigny Bellegarde- sur-Valserine Antibes Nice Dax ARC 1950 Cassis AURAY ÎLE D’YEU Vitrolles OUR REFERENCES BICYCLES #2 in France 16,000 cycles Agen – Angers – Blois – Bordeaux – Brest – Châlons-en-Champagne – Dijon – Laval – Le Mans – Lens – Lille – Lorient – Marmande – Metz – Montélimar – Nevers – Nîmes – Obernai – Orléans – Pau – Quimper – Rennes – Sarrebourg – Tours – Versailles – Vichy. CAR-SHARING Under direct management Lille – Orléans. In partnership: Bordeaux – Metz – Rennes. CARPOOLING Arras – Châlons-en-Champagne – Lens-Béthune – Lille. PARKING #2 in France Antibes – Avignon – Bordeaux – Cassis – CHR Metz-Thionville – Dijon – Les Arcs – Lille – Limoges – Lyon – Nice – Marseille – Montpellier – Nantes – Paris – Poitiers – Rennes – Rouen – Suresnes – Toulouse… ON-DEMAND TRANSPORT Agen – Aix-en-Provence – Arras – Blois – Bordeaux – Caen – Calvados – Charente-Maritime – Châtellerault – Dijon – Dreux – Elbeuf – Île-de-France – Lens-Béthune – Lisieux – Metz – Orléans – Pontarlier – Roissy – Rouen – Sarrebourg… TRANSPORT FOR PEOPLE WITH REDUCED MOBILITY 1st TPRM operator France Angers – Bordeaux – Caen – Châteauroux – Laval – Lens – Lille – Lyon – Montargis – Nice – Orléans – Paris – Rennes… International United States – Sweden… AIRPORT SHUTTLES France Bordeaux – Marseille – Metz – Montpellier – Paris-CDG – Paris-Orly – Toulon-Hyères. International Fort Lauderdale, United States. AIRPORT MANAGEMENT Angers – Dole. RIVER AND SEA SHUTTLES Bordeaux – Brest – Lorient. AND FOR EVEN MORE MULTIMODALITY Bicycles (rental, parking, shared cycle hire), car-sharing, carpooling, parking, sea and river shuttles, plus our specialised services: transport for disabled people and/or people with reduced mobility, airport services… TRAM World leader 660 km 1,120 tramsets France Angers – Bordeaux – Brest – Caen – Dijon – Le Mans – Lille – Lyon – Orléans – Strasbourg – Tours. International Bergen, Norway – Gold Coast and Melbourne, Australia – Nottingham, United Kingdom – Porto, Portugal. TRAIN 12 networks 5,800 km 1,300 trains France – Germany – Netherlands – United Kingdom – United States. METRO World leader in automated metros 240 km 489 trainsets London, United Kingdom – Hyderabad, India – Lille, Lyon and Rennes, France. BUS AND COACH 25,300 buses and coaches worldwide BUS France Aix-en-Provence – Amiens – Blois – Châteauroux – Colmar – Lille – Montargis – Nîmes – Orléans… International Copenhagen, Denmark – Las Vegas, United States – Stockholm, Sweden… COACH France Alpes-Maritimes – Alsace – Calvados – Gironde – Île-de-France – Ille-et-Vilaine – Rhône… International Belgium – United States – Quebec, Canada… BUS RAPID TRANSIT France Évry – Lorient – Lyon – Metz – Nîmes – Rennes – Strasbourg – Tours. International Las Vegas, United States. COACH RAPID TRANSIT France Beauvais-Amiens – Loire-Atlantique – Franche-Comté. OUR CORE BUSINESS: BUS, COACH, TRAM, METRO, TRAIN INDIA PORTUGAL CHINA Porto Hyderabad Shanghai Wuhan LUXEMBOURG BELGIUM THE NETHERLANDS GERMANY DENMARK NORWAY SWEDEN Zwolle Enschede Zutphen Oldenzaal Rahden Münster Aalborg Skibby Odense Hinnerup Slagelse Copenhagen Helsinge Jönköping Göteborg Nyköping Odensbacken Dalarna Sundsvall Stockholm Finspång Bergen Dortmund DüsseldorfVenlo Lemgo Bielefeld KasselApeldoorn Keolis Vlaanderen Eurobus Holding Soest Hamm UNITED STATES South Lake Tahoe Martinez Fresno Las Vegas Monrovia Anaheim Collier County Fort Lauderdale Washington BostonSan Francisco Lancaster Van Nuys Tylstrup Edinburgh Newcastle York Hull Birmingham Canterbury Dover Brighton Southampton Blackpool Liverpool Glasgow Abu Dhabi UNITED ARAB EMIRATES Gold Coast Melbourne Perth AUSTRALIA Adelaide Brisbane Pompano London Sheffield Bedford Cambridge Manchester UNITED KINGDOM Nottingham Waterloo Rimouski Trois-Rivières Quebec Rivière-du-Loup DrummondvilleMontreal CANADA Gaspé Longueuil Rail service in the Netherlands Rail service in Germany Govia rail network (UK) FirstLink rail network (UK) Operations outside the platforms of over 300 spaces Bus / shuttle / interurban and school coaches / PRM Taxi TrainCity Management of over 300 spaces Metro Metro under construction Bus Rapid Transit Tramway in operation Planned tramway CITY Urban network KEY EVENTS NEW JOINT VENTURE AND SUBSIDIARY Keolis officially created Keolis Danmark, a joint venture with Nettbuss Danmark held 70 % by Keolis and 30 % by Nettbuss. In Norway, Fjord1, joint operator of the Bergen network, sold its share to Keolis, leading to the creation of a new subsidiary, Keolis Norge. EFFIA STATIONNEMENT CONTINUES TO EXPAND Keolis’ subsidiary won four significant car park management contracts in 2014: Paris (Gare du Nord), Antibes (Marineland), Nice (Hôpital Pasteur 2) and Suresnes. KEOLIS WINS WATERLOO LIGHT RAIL CONTRACT The public-private partnership contract between Grandlinq and the Region of Waterloo will allow Keolis, currently working on the conception and design phase, to become the operator of this future light rail in the province of Ontario. This is Keolis’ first light rail deal in North America. GOLD COAST LIGHT RAIL OPENS G: link, the new light rail in Gold Coast, was launched following three years of construction work. It runs for 13 km with 16 stations, and links the main tourist, economic and educational centres of the city. KEOLIS WINS TWO IMPORTANT CONTRACTS By winning two major contracts, Keolis has strengthened its position in Mass Transit. The contracts involve operating Thameslink, Southern and Great Northern, the largest British rail franchise, and Docklands Light Railway, the automated London metro. BORDEAUX RENEWS CONTRACT WITH KEOLIS Bordeaux Métropole (formerly La Cub), the Bordeaux public transport authority, has signed an eight-year contract for managing its Tbc network with Keolis, the operator since 2009. EXTENDING TRAMWAY LINE 1 IN LYON Keolis brought into service the new 2.1 km section of the T1 tramway which links Confluence and Gerland, two districts undergoing rapid growth. Four new stations were built connecting the tramway to the metro network. KEOLIS BUYS AUTOCARS STRIEBIG IN ALSACE At the end of 2014 Keolis bought the family-held company Autocars Striebig, a prominent interurban transport company in Alsace, confirming the Group’s intention to develop public transport activities in this dynamic region. SUCCESSFUL LAUNCH FOR BOSTON SUBURBAN TRAINS Keolis Commuter Services (KCS) took over running Boston’s suburban train network on July 1st, 2014, following an unprecedented effort by its teams based there. The contract, which runs for eight years, is the largest in North America delegated to a private operator. A JOINT VENTURE AS GATEWAY TO ASIAN MARKET After three years of collaboration, Keolis and Shentong Metro Group signed an agreement for the creation of a joint venture, Shanghai Keolis Public Transport. This alliance will allow the partners to respond to tenders across the region. BALANCED TURNOVER BETWEEN FRANCE AND INTERNATIONAL BUSINESS PROFITABILITY SEES CONTINUAL GROWTH €5.6 billionin Group turnover(1) , up 9.3% from 2013 (1) At constant standards. Figures include activities of joint ventures in which Keolis is a minority partner, which are no longer consolidated in Group accounts because of new IFRS accounting standards. €323 millionin EBITDA(1) , a 15.4% increase from 2013. 1.5xthe ratio of net debt/EBITDA at end-2014. FRANCE 50% INTERNATIONAL 50% ContinentalEurope 19% Australia/ NewZealand 6% UnitedKingdom 20% NorthAmerica 5% Urban 27% Regionaltransport 14% EFFIA 3% Greater Paris 6% 2014 IN FIGURES Our figures certainly measure the year’s performance, but they also reflect our achievements and our ambition for the future: being a leader in public transport, both in France and around the world. 3billionpassengers carried in 15 countries. 10mobility services covering the entire transport chain: bus and coaches, automated metros, trams, rail, bikes, parking, transport of passengers with reduced mobility, car-sharing, carpooling and sea and river shuttles. 60,000employees, including 34,200 in France and 25,800 abroad. In 2014, 6,900 people were recruited, including 3,200 outside France. 5areas of activity worldwide: Australia/New Zealand, Continental Europe, France, North America and the United Kingdom. Complementing these platforms are the “new territories”: India, China and the Middle East. 90urban networks 75departments covered by interurban networks FRANCE FRANCE FRANCE FRANCE CANADA UNITED STATES DENMARK AND NORWAY UNITED KINGDOM AUSTRALIA CHINA
- 9. 2014,A YEAR OF EXPANSION Besançon PONTARLIER LILLE CAEN LISIEUX Rouen STRASBOURG OBERNAI METZ POMPEY SARREBOURG CHÂLONS-EN- CHAMPAGNE ORLÉANS DIJON LYON Clermont- Ferrand RENNES Nantes Poitiers BORDEAUX Toulouse MARMANDE Marseille Montpellier MILLAU ALENÇON ARRAS Evreux COLMAR ÉPINAL NANCY SUB TOUL CHAUMONT Charleville-Mézières VESOUL Belfort LONS-LE-SAUNIER NEVERS Mâcon RIOM OYONNAX Valence GrenobleSt-Etienne CHÂTEAUROUX Chartres TOURS Saint-Pierre- des-Corps BLOIS Vendôme QUIMPER ANGERS LE MANS LAVAL Niort La Rochelle Angoulême Limoges AGEN PAU AUCH TARBES FOIX Avignon Perpignan NÎMES ABBEVILLE AMIENS Péronne SOISSONS CHAUNY CREIL SENLISCHANTILLY CHERBOURG ELBEUF DREUX HONFLEURBAYEUX FÉCAMP LENS Roubaix Douai MAUBEUGE Valenciennes NARBONNE CHÂTELLERAULT SAINTES Cannes AIX-EN-PROVENCE BREST MORLAIX ST-MALO LORIENT MONTARGIS ALÈS NYONS MONTÉLIMAR MONTBÉLIARD VICHY MONTLUÇON Vienne Bezanne Reims CHÂTEAU- THIERRY Thionville VITRÉ Villeneuve-d’Ascq Aulnoye-Aymeries Louvigny Bellegarde- sur-Valserine Antibes Nice Dax ARC 1950 Cassis AURAY ÎLE D’YEU Vitrolles OUR REFERENCES BICYCLES #2 in France 16,000 cycles Agen – Angers – Blois – Bordeaux – Brest – Châlons-en-Champagne – Dijon – Laval – Le Mans – Lens – Lille – Lorient – Marmande – Metz – Montélimar – Nevers – Nîmes – Obernai – Orléans – Pau – Quimper – Rennes – Sarrebourg – Tours – Versailles – Vichy. CAR-SHARING Under direct management Lille – Orléans. In partnership: Bordeaux – Metz – Rennes. CARPOOLING Arras – Châlons-en-Champagne – Lens-Béthune – Lille. PARKING #2 in France Antibes – Avignon – Bordeaux – Cassis – CHR Metz-Thionville – Dijon – Les Arcs – Lille – Limoges – Lyon – Nice – Marseille – Montpellier – Nantes – Paris – Poitiers – Rennes – Rouen – Suresnes – Toulouse… ON-DEMAND TRANSPORT Agen – Aix-en-Provence – Arras – Blois – Bordeaux – Caen – Calvados – Charente-Maritime – Châtellerault – Dijon – Dreux – Elbeuf – Île-de-France – Lens-Béthune – Lisieux – Metz – Orléans – Pontarlier – Roissy – Rouen – Sarrebourg… TRANSPORT FOR PEOPLE WITH REDUCED MOBILITY 1st TPRM operator France Angers – Bordeaux – Caen – Châteauroux – Laval – Lens – Lille – Lyon – Montargis – Nice – Orléans – Paris – Rennes… International United States – Sweden… AIRPORT SHUTTLES France Bordeaux – Marseille – Metz – Montpellier – Paris-CDG – Paris-Orly – Toulon-Hyères. International Fort Lauderdale, United States. AIRPORT MANAGEMENT Angers – Dole. RIVER AND SEA SHUTTLES Bordeaux – Brest – Lorient. AND FOR EVEN MORE MULTIMODALITY Bicycles (rental, parking, shared cycle hire), car-sharing, carpooling, parking, sea and river shuttles, plus our specialised services: transport for disabled people and/or people with reduced mobility, airport services… TRAM World leader 660 km 1,120 tramsets France Angers – Bordeaux – Brest – Caen – Dijon – Le Mans – Lille – Lyon – Orléans – Strasbourg – Tours. International Bergen, Norway – Gold Coast and Melbourne, Australia – Nottingham, United Kingdom – Porto, Portugal. TRAIN 12 networks 5,800 km 1,300 trains France – Germany – Netherlands – United Kingdom – United States. METRO World leader in automated metros 240 km 489 trainsets London, United Kingdom – Hyderabad, India – Lille, Lyon and Rennes, France. BUS AND COACH 25,300 buses and coaches worldwide BUS France Aix-en-Provence – Amiens – Blois – Châteauroux – Colmar – Lille – Montargis – Nîmes – Orléans… International Copenhagen, Denmark – Las Vegas, United States – Stockholm, Sweden… COACH France Alpes-Maritimes – Alsace – Calvados – Gironde – Île-de-France – Ille-et-Vilaine – Rhône… International Belgium – United States – Quebec, Canada… BUS RAPID TRANSIT France Évry – Lorient – Lyon – Metz – Nîmes – Rennes – Strasbourg – Tours. International Las Vegas, United States. COACH RAPID TRANSIT France Beauvais-Amiens – Loire-Atlantique – Franche-Comté. OUR CORE BUSINESS: BUS, COACH, TRAM, METRO, TRAIN INDIA PORTUGAL CHINA Porto Hyderabad Shanghai Wuhan LUXEMBOURG BELGIUM THE NETHERLANDS GERMANY DENMARK NORWAY SWEDEN Zwolle Enschede Zutphen Oldenzaal Rahden Münster Aalborg Skibby Odense Hinnerup Slagelse Copenhagen Helsinge Jönköping Göteborg Nyköping Odensbacken Dalarna Sundsvall Stockholm Finspång Bergen Dortmund DüsseldorfVenlo Lemgo Bielefeld KasselApeldoorn Keolis Vlaanderen Eurobus Holding Soest Hamm UNITED STATES South Lake Tahoe Martinez Fresno Las Vegas Monrovia Anaheim Collier County Fort Lauderdale Washington BostonSan Francisco Lancaster Van Nuys Tylstrup Edinburgh Newcastle York Hull Birmingham Canterbury Dover Brighton Southampton Blackpool Liverpool Glasgow Abu Dhabi UNITED ARAB EMIRATES Gold Coast Melbourne Perth AUSTRALIA Adelaide Brisbane Pompano London Sheffield Bedford Cambridge Manchester UNITED KINGDOM Nottingham Waterloo Rimouski Trois-Rivières Quebec Rivière-du-Loup DrummondvilleMontreal CANADA Gaspé Longueuil Rail service in the Netherlands Rail service in Germany Govia rail network (UK) FirstLink rail network (UK) Operations outside the platforms of over 300 spaces Bus / shuttle / interurban and school coaches / PRM Taxi TrainCity Management of over 300 spaces Metro Metro under construction Bus Rapid Transit Tramway in operation Planned tramway CITY Urban network KEY EVENTS NEW JOINT VENTURE AND SUBSIDIARY Keolis officially created Keolis Danmark, a joint venture with Nettbuss Danmark held 70 % by Keolis and 30 % by Nettbuss. In Norway, Fjord1, joint operator of the Bergen network, sold its share to Keolis, leading to the creation of a new subsidiary, Keolis Norge. EFFIA STATIONNEMENT CONTINUES TO EXPAND Keolis’ subsidiary won four significant car park management contracts in 2014: Paris (Gare du Nord), Antibes (Marineland), Nice (Hôpital Pasteur 2) and Suresnes. KEOLIS WINS WATERLOO LIGHT RAIL CONTRACT The public-private partnership contract between Grandlinq and the Region of Waterloo will allow Keolis, currently working on the conception and design phase, to become the operator of this future light rail in the province of Ontario. This is Keolis’ first light rail deal in North America. GOLD COAST LIGHT RAIL OPENS G: link, the new light rail in Gold Coast, was launched following three years of construction work. It runs for 13 km with 16 stations, and links the main tourist, economic and educational centres of the city. KEOLIS WINS TWO IMPORTANT CONTRACTS By winning two major contracts, Keolis has strengthened its position in Mass Transit. The contracts involve operating Thameslink, Southern and Great Northern, the largest British rail franchise, and Docklands Light Railway, the automated London metro. BORDEAUX RENEWS CONTRACT WITH KEOLIS Bordeaux Métropole (formerly La Cub), the Bordeaux public transport authority, has signed an eight-year contract for managing its Tbc network with Keolis, the operator since 2009. EXTENDING TRAMWAY LINE 1 IN LYON Keolis brought into service the new 2.1 km section of the T1 tramway which links Confluence and Gerland, two districts undergoing rapid growth. Four new stations were built connecting the tramway to the metro network. KEOLIS BUYS AUTOCARS STRIEBIG IN ALSACE At the end of 2014 Keolis bought the family-held company Autocars Striebig, a prominent interurban transport company in Alsace, confirming the Group’s intention to develop public transport activities in this dynamic region. SUCCESSFUL LAUNCH FOR BOSTON SUBURBAN TRAINS Keolis Commuter Services (KCS) took over running Boston’s suburban train network on July 1st, 2014, following an unprecedented effort by its teams based there. The contract, which runs for eight years, is the largest in North America delegated to a private operator. A JOINT VENTURE AS GATEWAY TO ASIAN MARKET After three years of collaboration, Keolis and Shentong Metro Group signed an agreement for the creation of a joint venture, Shanghai Keolis Public Transport. This alliance will allow the partners to respond to tenders across the region. BALANCED TURNOVER BETWEEN FRANCE AND INTERNATIONAL BUSINESS PROFITABILITY SEES CONTINUAL GROWTH €5.6 billionin Group turnover(1) , up 9.3% from 2013 (1) At constant standards. Figures include activities of joint ventures in which Keolis is a minority partner, which are no longer consolidated in Group accounts because of new IFRS accounting standards. €323 millionin EBITDA(1) , a 15.4% increase from 2013. 1.5xthe ratio of net debt/EBITDA at end-2014. FRANCE 50% INTERNATIONAL 50% ContinentalEurope 19% Australia/ NewZealand 6% UnitedKingdom 20% NorthAmerica 5% Urban 27% Regionaltransport 14% EFFIA 3% Greater Paris 6% 2014 IN FIGURES Our figures certainly measure the year’s performance, but they also reflect our achievements and our ambition for the future: being a leader in public transport, both in France and around the world. 3billionpassengers carried in 15 countries. 10mobility services covering the entire transport chain: bus and coaches, automated metros, trams, rail, bikes, parking, transport of passengers with reduced mobility, car-sharing, carpooling and sea and river shuttles. 60,000employees, including 34,200 in France and 25,800 abroad. In 2014, 6,900 people were recruited, including 3,200 outside France. 5areas of activity worldwide: Australia/New Zealand, Continental Europe, France, North America and the United Kingdom. Complementing these platforms are the “new territories”: India, China and the Middle East. 90urban networks 75departments covered by interurban networks FRANCE FRANCE FRANCE FRANCE CANADA UNITED STATES DENMARK AND NORWAY UNITED KINGDOM AUSTRALIA CHINA
- 10. OUR ORGANISATION Keolis’ day-to-day operations are overseen by an Executive Committee comprised of: Jean-Pierre Farandou (Executive Chairman, Keolis Group) Michel Lamboley (Group CEO) Bernard Tabary (CEO, International) Frédéric Baverez (CEO, France and CEO, EFFIA) Olga Damiron (Group Human Resources Director) Arnaud Van Troeyen (Executive Vice-President, Strategy and Development) Jacques Damas (Executive Director, Rail and Operations) Laurent Kocher (Executive Director, Marketing, Innovation and Services) 4 MAJOR URBAN NETWORKS BORDEAUX Hervé Lefèvre, CEO, Keolis Bordeaux Métropole LILLE Gilles Fargier, CEO, Keolis Lille LYON Pascal Jacquesson, CEO, Keolis Lyon RENNES Frédéric Mazeaud, CEO, Keolis Rennes 4 OPERATIONAL BRANCHES MAJOR URBAN BRANCH Bruno Danet, Deputy CEO GREATER PARIS BRANCH André Magnon-Pujo, Deputy CEO TERRITORIES BRANCH Jacky Pacreau, Deputy CEO The Territories branch is composed of four regional divisions: NORTH-EAST / Roland de Barbentane NORTH-WEST / Christian Bouyer CENTRE SOUTH-WEST / Guy Le Roux SOUTH-EAST / Frédéric Rabier EFFIA Frédéric Baverez, CEO FRANCEFRANCE Thenumeroussocialchangesthathaveprofoundlyaffectedourwayoflife inrecentyearshaveadirectimpactonpublictransport.Inallourinitiatives, wefollowfivegoalstobetterservelocalauthoritiesandpassengers. 1 MEETINGTHECHALLENGE OFMASSTRANSIT Keolis,aworldleaderintramwaysandautomatedmetros,andamajorplayerinlocalrail networks,bringstogetherthreefundamentalqualitiesforthetransportofthefuture: expertiseinnetworkoperationandmaintenance,amultimodaldimensionanddigital integration.ThesequalitiesallowtheGrouptopositionitselfinthelargestglobal metropolisesandtomanageveryhighcapacitytransportsystems. 2 REINVENTINGTHEBUSINESSMODEL FORNETWORKS Thetransportbusinessmodelhastoadapttothevagariesoftheeconomicclimate. Keolisworkswithpublictransportauthoritiestooptimiseservicequalityonnetworkswhile takingintoaccountbudgetaryconstraints.Todothis,theGroupemploysseverallevers, includingrestructuringticketprices,combatingfareevasion,optimisingtheoffering –forexamplewith“Neolis”–orreducingthecostofinvestmentsthroughgrouped purchasingandmutualisedsolutions,forinstance. OURAMBITIONS
- 11. AUSTRALIA / NEW ZEALAND Bénédicte Colin CONTINENTAL EUROPE Marc Renouprez NORTH AMERICA Éric Asselin UNITED KINGDOM Alistair Gordon AUSTRALIA Clément Michel, KDR Victoria Campbell Mason (interim), KDR Gold Coast BELGIUM Redgy Deschacht, Eurobus Holding and Keolis Vlaanderen CANADA Patrick Gilloux, Keolis Canada CHINA Marcellin Darrou, Keolis China DENMARK Peter Lanng Nielsen, Keolis Danmark GERMANY Roland Zschunke, Keolis Deutschland NETHERLANDS Cees Anker, Syntus NORWAY Gry Miriam Olsen, Keolis Norge UNITED ARAB EMIRATES Karim Chaiblaine, Keolis Middle East UNITED KINGDOM Alistair Gordon, Keolis UK UNITED STATES Greg Baxter, Keolis Rail Services America Steve Shaw, Keolis Transit America Gerald Francis, Keolis Commuter Services SWEDEN Magnus Åkerhielm, Keolis Sverige INDIA Emmanuel Kuhn, Keolis Hyderabad INTERNATIONAL 4 REGIONAL PLATFORMS COUNTRY AND SUBSIDIARY DIRECTORS OURHISTORY FROMFRENCHCOMPANY TOINTEGRATEDGLOBALGROUP KeolisistheresultofmorethanacenturyofregroupingamongstFrenchcompaniesworking indifferentsectorsofpublictransport:theautomotiveindustry,electricalsupplyindustryand urbanandregionaltransport.Overthecourseofthe20thcentury,variousrestructuring operations,mergersandacquisitionstookplace,fromwhichtwokeyplayersemerged:VIAGTI inurbantransport;andCarianeinregionaltransport.In1999,SNCFbecame theleadingshareholderinVIAGTI,whichmergedwithCariane.Thenewcompanywasrenamed Keolisin2001.SNCFhasremainedKeolis’mainshareholderandtodayowns70%ofitscapital, withCaissededépôtetplacementduQuébecowning30%. SOMERECENTDATES Keoliswinsthe Southeasternrail franchiseintheUK withGo-Ahead. 2005 MergerwithEFFIA. Renewalofurbancontracts inLyonandLille(France). 2010 Keolisbecomes100% ownerofDanishbus companyCity-Trafik. 2007 Buy-outofremainingsharecapital inSyntus(Netherlands)and OrléansExpress(Canada). EstablishmentinHyderabad(India). 2012 NewactivitiesinMelbourne (Australia),WashingtonDC (USA),Bergen(Norway), andBordeaux(France). 2009 Ayearfullofmajorevents,withthe renewalofKeolis’contractinBordeaux andtheawardofcontractsforBoston suburbantrains,LondonDocklands LightRailwayandThameslink,Southern andGreatNorthernrailfranchise(UK). 2014 2006 Birthofanindependentrail companyinGermanywith theattributionofthe operatingcontractfor Hellweg-Netz. 2011 PurchaseofTectrans intheUSA(renamedKeolis TransitAmerica).Keoliswins theOrléansurbannetwork inFrance. 2008 Purchaseofmajority shareholdinginBelgianbus companyEurobusHolding. 2013 Keoliswinsthecontract fortheLasVegas(United States)busnetwork. LaunchoftheKeoLife programme. 2015 PurchaseofATE,one ofAustralia’smainbus operators,whichextends Keolis’presence inthecountry.
- 12. OUR REFERENCES BICYCLES #2 in France 16,000 cycles Agen – Angers – Blois – Bordeaux – Brest – Châlons-en-Champagne – Dijon – Laval – Le Mans – Lens – Lille – Lorient – Marmande – Metz – Montélimar – Nevers – Nîmes – Obernai – Orléans – Pau – Quimper – Rennes – Sarrebourg – Tours – Versailles – Vichy. CAR-SHARING Under direct management Lille – Orléans. In partnership: Bordeaux – Metz – Rennes. CARPOOLING Arras – Châlons-en-Champagne – Lens-Béthune – Lille. PARKING #2 in France Antibes – Avignon – Bordeaux – Cassis – CHR Metz-Thionville – Dijon – Les Arcs – Lille – Limoges – Lyon – Nice – Marseille – Montpellier – Nantes – Paris – Poitiers – Rennes – Rouen – Suresnes – Toulouse… ON-DEMAND TRANSPORT Agen – Aix-en-Provence – Arras – Blois – Bordeaux – Caen – Calvados – Charente-Maritime – Châtellerault – Dijon – Dreux – Elbeuf – Île-de-France – Lens-Béthune – Lisieux – Metz – Orléans – Pontarlier – Roissy – Rouen – Sarrebourg… TRANSPORT FOR PEOPLE WITH REDUCED MOBILITY 1st TPRM operator France Angers – Bordeaux – Caen – Châteauroux – Laval – Lens – Lille – Lyon – Montargis – Nice – Orléans – Paris – Rennes… International United States – Sweden… AIRPORT SHUTTLES France Bordeaux – Marseille – Metz – Montpellier – Paris-CDG – Paris-Orly – Toulon-Hyères. International Fort Lauderdale, United States. AIRPORT MANAGEMENT Angers – Dole. RIVER AND SEA SHUTTLES Bordeaux – Brest – Lorient. AND FOR EVEN MORE MULTIMODALITY Bicycles (rental, parking, shared cycle hire), car-sharing, carpooling, parking, sea and river shuttles, plus our specialised services: transport for disabled people and/or people with reduced mobility, airport services… TRAM World leader 660 km 1,120 tramsets France Angers – Bordeaux – Brest – Caen – Dijon – Le Mans – Lille – Lyon – Orléans – Strasbourg – Tours. International Bergen, Norway – Gold Coast and Melbourne, Australia – Nottingham, United Kingdom – Porto, Portugal. TRAIN 12 networks 5,800 km 1,300 trains France – Germany – Netherlands – United Kingdom – United States. METRO World leader in automated metros 240 km 489 trainsets London, United Kingdom – Hyderabad, India – Lille, Lyon and Rennes, France. BUS AND COACH 25,300 buses and coaches worldwide BUS France Aix-en-Provence – Amiens – Blois – Châteauroux – Colmar – Lille – Montargis – Nîmes – Orléans… International Copenhagen, Denmark – Las Vegas, United States – Stockholm, Sweden… COACH France Alpes-Maritimes – Alsace – Calvados – Gironde – Île-de-France – Ille-et-Vilaine – Rhône… International Belgium – United States – Quebec, Canada… BUS RAPID TRANSIT France Évry – Lorient – Lyon – Metz – Nîmes – Rennes – Strasbourg – Tours. International Las Vegas, United States. COACH RAPID TRANSIT France Beauvais-Amiens – Loire-Atlantique – Franche-Comté. OUR CORE BUSINESS: BUS, COACH, TRAM, METRO, TRAIN
- 13. OUR REFERENCES BICYCLES #2 in France 16,000 cycles Agen – Angers – Blois – Bordeaux – Brest – Châlons-en-Champagne – Dijon – Laval – Le Mans – Lens – Lille – Lorient – Marmande – Metz – Montélimar – Nevers – Nîmes – Obernai – Orléans – Pau – Quimper – Rennes – Sarrebourg – Tours – Versailles – Vichy. CAR-SHARING Under direct management Lille – Orléans. In partnership: Bordeaux – Metz – Rennes. CARPOOLING Arras – Châlons-en-Champagne – Lens-Béthune – Lille. PARKING #2 in France Antibes – Avignon – Bordeaux – Cassis – CHR Metz-Thionville – Dijon – Les Arcs – Lille – Limoges – Lyon – Nice – Marseille – Montpellier – Nantes – Paris – Poitiers – Rennes – Rouen – Suresnes – Toulouse… ON-DEMAND TRANSPORT Agen – Aix-en-Provence – Arras – Blois – Bordeaux – Caen – Calvados – Charente-Maritime – Châtellerault – Dijon – Dreux – Elbeuf – Île-de-France – Lens-Béthune – Lisieux – Metz – Orléans – Pontarlier – Roissy – Rouen – Sarrebourg… TRANSPORT FOR PEOPLE WITH REDUCED MOBILITY 1st TPRM operator France Angers – Bordeaux – Caen – Châteauroux – Laval – Lens – Lille – Lyon – Montargis – Nice – Orléans – Paris – Rennes… International United States – Sweden… AIRPORT SHUTTLES France Bordeaux – Marseille – Metz – Montpellier – Paris-CDG – Paris-Orly – Toulon-Hyères. International Fort Lauderdale, United States. AIRPORT MANAGEMENT Angers – Dole. RIVER AND SEA SHUTTLES Bordeaux – Brest – Lorient. AND FOR EVEN MORE MULTIMODALITY Bicycles (rental, parking, shared cycle hire), car-sharing, carpooling, parking, sea and river shuttles, plus our specialised services: transport for disabled people and/or people with reduced mobility, airport services… TRAM World leader 660 km 1,120 tramsets France Angers – Bordeaux – Brest – Caen – Dijon – Le Mans – Lille – Lyon – Orléans – Strasbourg – Tours. International Bergen, Norway – Gold Coast and Melbourne, Australia – Nottingham, United Kingdom – Porto, Portugal. TRAIN 12 networks 5,800 km 1,300 trains France – Germany – Netherlands – United Kingdom – United States. METRO World leader in automated metros 240 km 489 trainsets London, United Kingdom – Hyderabad, India – Lille, Lyon and Rennes, France. BUS AND COACH 25,300 buses and coaches worldwide BUS France Aix-en-Provence – Amiens – Blois – Châteauroux – Colmar – Lille – Montargis – Nîmes – Orléans… International Copenhagen, Denmark – Las Vegas, United States – Stockholm, Sweden… COACH France Alpes-Maritimes – Alsace – Calvados – Gironde – Île-de-France – Ille-et-Vilaine – Rhône… International Belgium – United States – Quebec, Canada… BUS RAPID TRANSIT France Évry – Lorient – Lyon – Metz – Nîmes – Rennes – Strasbourg – Tours. International Las Vegas, United States. COACH RAPID TRANSIT France Beauvais-Amiens – Loire-Atlantique – Franche-Comté. OUR CORE BUSINESS: BUS, COACH, TRAM, METRO, TRAIN
- 14. COMMUNICATIONS DEPARTMENT 20, rue Le Peletier 75 320 Paris Cedex 9 – France Telephone: +33 (0)1 71 32 90 00 communication@keolis.com www.keolis.com CONTACT 3 GIVINGPRIORITY TOCUSTOMEREXPERIENCE Listeningtopassengers,understandingthem,fulfillingtheirneedsandprovidingthemwith thebestqualityofservicearetheultimategoalsoftheGroup’sphilosophy,“Thinkinglike apassenger”.ThisformsthebasisofallKeolis’initiatives.Eachcustomerisseenasan individual,andthecompany’saimistomakepublictransportincreasinglyattractive. 4 MAKINGNETWORKSMOREFLUID Thankstodecadesofcumulativeexperienceinmanagingintegratednetworks,Keolishas perfecteditsunderstandingofthefourfundamentalaspectsofintermodaltransport: infrastructure,easeofchanges,passengerinformationandharmonisationoftimetables betweenthevarioustransportmodes.Withapresenceacrosstheentiremobilitychain, includingcarparking,Keolisrationalisesexistingnetworksanddesignsthoseoftomorrow, withtheaimofpromotingsimplicityinurbantravelandtheattractiveness ofcollectiveorsharedtransport. 5 DEVELOPINGACOMMITTED ANDRESPONSIBLEAPPROACH Keolisiscommittedtotakingonboardthespecificconcernsofeachlocalauthority. Itsaimistoachievebalanceddevelopmentofterritoriesbyfavouringenvironmentally friendlytransportandalternativeenergysources,whileatthesametimepromoting diversity,equality,securityandsafetyforall.