1. 905-270-4120-W
416-567-5897-C
outeredge@rogers.com
Kerry-Lyn Brockie
PROFILE:
SALES MANAGEMENT / PROJECT MANAGEMENT / SOFTWARE / HARDWARE / ENTERPRISE
LEARNING & DEVELOPMENT CONSULTING
Motivated, results-oriented, strategic business professional with 20+ years experience in Sales, Project
Management, Channel Management, Marketing, and all aspects of Enterprise Training and Development
for VAR.S, Direct Partners and their Direct Customers. A trusted, business driven, sales and project
management leader, with proven winning successes for both large and small national organizations.
Established strategic long term partnerships, as a consultant, negotiator and provider of outstanding
Business Development & Project Management support while continuing to bring overall company results
in a prompt, efficient, and reliable manner in any market to achieve mutual success for all.
Specialties:
- Senior Executive for Business Development, Project Management & Leadership
- Experienced in Project Management, Channel Management for VAR’S, Partners, Direct Clients
- Account Strategy, Methodology & Relationship Management
- Attracting, Retaining & Growing Talent
- Senior Consultant & Project Management support for, Bell, Cisco, and all areas of e-Learning,
Customized and Hands-on Enterprise Training and Development
- Senior Business Development for Custom eLearning, Training and Development
SELECTED ACCOMPLISHMENTS:
Increased sales revenues in excess of 30% year over year through developing on-going strong
relationships with the VAR’S, direct partners, direct client base, understanding detailed
requirements and providing cost effective solutions that added to their bottom line while meeting
their challenging business requirements
Achieved President’s Club status for exceeding annual sales objective by 140% and significantly
impacting the overall market penetration of the Telecom portfolio within Canada 2 years in a row;
$3.5 million in revenue
Created, project managed & delivered a broad range of sales training seminars, presentations of
e-Learning and WebEx events to VAR.S, partners and customers including C-suite/Director level
attendees to drive Cisco's end-to-end solutions
Successfully negotiated and secured Bell Canada, IBM, Department of National Defence (DND),
Toronto Police Scalar Decisions, Allstream, Scotiabank, ADP, for Cisco & VMware training for the
SE’S, AM’S, NAM’S & Director level attendees
Proven track record of building, managing and maintaining strong relationships with a diverse set
of internal, partner, reseller, clients for all types of organizations
Established many close relationships with Senior Executives at client level while overseeing projects
internally
Continued success managing & supporting all areas of IT & Enterprise Training and Development.
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2. PROFESSIONAL SALES EXPERIENCE
National Account Manager
YouAchieve.com 2014- Current
YouAchieve.com Inc. is a full service eLearning company with two state-of-the-art Learning Management
Systems, Content Development tools, and an expert team offering eLearning strategies with content
development services for every organization. We are committed to offer eLearning solutions tailored to
suit your needs.
YouAchieve are an authorized reseller for Lectora, the world leading content authoring tool of professional
elearning courses, presentations, assessments, and much more that will engage, entertain and educate
learners. YouAchieve is also the only value-added reseller for Lexicon Interactive in Canada. Lexicon
Interactive provides frontline digital learning solutions to enterprises all over the world and they do this by
designing eLearning content for their clients, as well as offering award-winning products: Lexicon Share
Me, Lexicon Anywhere and Lexicon Play.
As the National Account Manager I work with you to help provide eLearning Management systems,
eLearning software, online training tools, and strategically help you convert your content from any media
to a variety of SCORM and AICC compliant based courses and more.
Consultant –Part-time 2012 - Current
OUTER EDGE Resources
OUTER EDGE Resources provides leading edge management & support for all services to promote &
provide expertise and help increase revenue to achieve client business objectives. My services have no
limits, OUTER EDGE Resources works with large and small organizations to provide superior service and
help leverage your product lines across the country by providing & generating leads while strategically
helping to promote your organization. My goal is to help companies with Project Management and
Business Development to secure long term Partnerships with existing and new clients and help with
business needs to provide mutual success for all. Worked with, VirtuStructure, Pinnacle IP Solutions,
Watmec, Bell, Flint Learning Solutions, Momentum Infotech.
REGIONAL SALES DIRECTOR 2008 - 2012
ARP Technologies Inc.
Cisco & VMware Business Solutions Training Company (CLPA)
Regional Sales Director for ARP Technologies, responsible for managing, maintaining, and growing a
targeted client base and penetrating accounts in the SMB & Enterprise Business Market; while also
establishing strong Partnerships in the Cisco & VMware Channel/Reseller community
My role also consisted of building long term Partnerships, by providing superior Project Management, and
outstanding customer service while driving sales in a prompt, efficient, and reliable manner
As the Regional Sales Director, it was my role to be a consultant, negotiator, project manager, and a
strategic partner to my existing customer base for all Cisco training business needs such as, Cisco
Networking, Wireless, Security, Unified Collaboration, Data Center Technologies and VMware Services.
Increased revenues year-over-year and achieved in excess of >110% of quota each year
Increased revenue by driving Cisco training Architectural solutions
Built & Project Managed all Cisco Content on the Bell CDC portal. Monitored and also maintained all
activity by working with the Bell Teams and ARP Teams
Build and maintained all senior multi-level (C-suite & Director) Long term Relationships
Developed and delivered, e-Learning, Customized training, Sales presentations, seminars, WebEx events
Collaborated with internal teams providing critical technical/vertical expertise to customers and partners;
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3. Formulated and presented annual business plans with quarterly updates
Used Salesforce.com to create accurate weekly/monthly/yearly forecasts
Developed business strategies and marketing plans designed to create demand, shorten the sales cycle,
and close business quickly and efficiently
SENIOR ACCOUNT EXECUTIVE 2006 - 2008
Nexient Learning Inc.
Corporate Training & Development
Current and new sales for IT Solutions Training/ Leadership/ Business Processes
Managed Bell, Allstream, Cisco, CGI, Toronto Hydro, Citi Financial, TSX, Wal-Mart, Loblaw, Astra
Zeneca. Achieved 104% in 2 years
Responsible for identifying net new opportunities and sell all product lines with a focus on cross selling
product lines to both, current customers, and targeted accounts, within assigned territory
Developed high level territory plan to identify revenue potential vs. current revenue considering all product
lines
Successfully developed Leadership & Change Management customized programs along with all IT
training deliverables for Partners, Resellers & Direct clients
Worked in Salesforce for all activity and revenue reporting
SENIOR ACCOUNT MANAGER 2003 - 2006
Tecsys Transportation Management Inc.
Transportation/Distribution/Warehouse Management Software systems
Successfully managed the WMS, TMS systems for, Toyota, Hallmark, Siemens, Canada Post while
achieving and bringing on 3 reseller accounts which I managed and maintained for Earthlink, Mercury,
and Progistix
Responsible for Marketing campaigns, Channel Management, & Project Management
Managed hardware requirements for clients
Achieved 108% Quota first year and 112% of Quota 2005/2006.
VOICE SPECIALIST 2001 - 2003
AT&T Canada (now Allstream)
Managed 12 of AT&T’s largest call centre accounts, including Microsoft, Siemens, Manulife, Teletech.
Achieved 150% of quota for 2001, 200% of quota in 2002
Crafted proposals, RFP’s, and cost analysis
Designation required challenging AT&T University certification for all voice products
President’s Club Member 2001-2002
ACCOUNT MANAGER 1998 - 2001
Unitel Communications Inc. (now AT&T Canada)
Managed top 16 accounts in Major Accounts Marketing Group, including 7 of AT&T’s largest contact
centers in Ontario
Achieved 150% of quota for 2000
Facilitated relationships with seminars, luncheons, customer appreciation events
ACCOUNT DEVELOPMENT REPRESENTATIVE 1994 - 1998
Unitel Communications Inc.
Managed 200 small business accounts, with revenues up to $5,000 monthly
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4. Mentored other account representatives on how to develop new business with existing accounts
Led customer comment program supplying feedback about Unitel management and marketing programs
Top Account Development Representative for 2 years
Achieved 120% of quota
EDUCATION
Small business management, Business Law, Psychology
Humber College, George Brown Degree
Telecommunications Certification
Advanced business Management
AT&T University
Leadership Certification
Nexient Learning
CSE Certification – Cisco University
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