Digital Challenges & Human Answers. Key note at SMART 2018 Conference on "Digital Frontiers and Human Consequences" (Budapest, 4 April 2018).

1. Digital Challenges – Human Answers.
Dr. Kim Kyllesbech Larsen, CTIO Magyar Telekom.
How we Humans Feel about AI!

2. 2Dr. Kim K. Larsen / How do we Humans feel about AI?
LTE → 5G

3. 3Dr. Kim K. Larsen / How do we Humans feel about AI?
Technology
Quantum Leaps

4. Digital Twins
“Everything we have in the
physical world can and will be
replicated in the digital.”

5. What makes Us Smart?
Homo
Sapiens
Sapiens
Homo
Sapiens
Neandertalensis
Homo
Erectus
Homo
Habilis
Australopitecus
Africanus
1.0
1.2
2.2
3.0
3.1
2.8
Modern
Apes
The Last 30
Thousand years
Modern
Humans
Humans
3.0
2045?
?
Note: there are no clear scientific indication
that Human intelligence (or cognitive abilities in general)
and brain volume are correlated. Just ask a Gorilla.

6. Humans 3.0 - Homo Sapiens Hybrida?
What happens to your Brain when you don’t need to
 Drive.
 Do calculus (or math).
 Hand Writing.
 Solve (complex) problems.
“Over time I think we will probably see a closer
merger of biological intelligence and digital
intelligence.” Elon Musk, 2016.

7. Augmented Humans.
http://biomech.media.mit.edu/#/
The Future of Brain Implants:
http://www.wsj.com/articles/SB1000142405
2702304914904579435592981780528
http://www.thefoodrush.com/blog/robot-
chef-replace-us-kitchen/
http://www.computationallegalstudies.com/
http://www.wired.com/2014/06/ai-healthcare/
https://www.rt.com/uk/346
920-robot-worker-artificial-
intelligence/
https://www.technologyreview.co
m/s/610456/a-startup-is-pitching-
a-mind-uploading-service-that-is-
100-percent-fatal/
Nectome
https://io9.gizmodo.com/how-medical-nanotech-
will-change-humanity-forever-1476398307
https://www.theverge.com/2017/3/27
/15077864/elon-musk-neuralink-
brain-computer-interface-ai-cyborgs
Nanoeuronics

8. 8Dr. Kim K. Larsen / How do we Humans feel about AI?
What about Us?

9. “Around the world people are both
increasingly dependent on, and
distrustful of, digital technologies.”
Dr. Bhaskar Chakravorti, Digital Trust Survey
(Turft University).

10. KIM = WOMAN
NURSE = WOMAN
DOCTOR = MAN
COOKING = WOMAN
MANAGER =
MAN
HIGH RISK LOW RISK
https://www.propublica.org/article/
machine-bias-risk-assessments-in-
criminal-sentencing
“Men also like shopping” by Jieyu Zhao et al.
By Joy Buolamwini et al
https://newrepublic.com/article
/144644/turns-algorithms-
racist

12. 12
45+ percent of
jobs are at high risk of
being taken over by
A.I. & automation
within the Next Decade or two.
Carl Benedikt Frey & Michael A. Osborne,
“The Future of Employment”, Oxford Martin Program
on Technology and Employment (2013).

13. 13Dr. Kim K. Larsen / How do we Humans feel about AI?
• 3 AI-related surveys (23,18, 15 Questions).
• 1,200 paid responses (SurveyMonkey US-based).
• +428 social media responses (FB, Twitter, LinkedIn).
• A/B testing to check sensitivity to formulation.
• Error-margin 4% - 6%.
Check-out my aistrategyblog.com for details.
 Do we Humans trust AIs?
 On the Acceptance of Artificial
Intelligence in Corporate Decision
Making.
Survey I & II:
 US population.
 18 – 75 Yrs old.
 HH Income > 75k US$ (*).
Survey III:
• Fully stratified US population.
(*) Median US HH income in 2016 was 58k pa. A little more than 30% of US households earn 75k or more annually (2016).

14. 14Dr. Kim K. Larsen / How do we Humans feel about AI?
(*) Median US HH income in 2016 was 58k pa. A little more than 30% of US households earn 75k or more annually (2016).
How often do you think you are being exposed to AI
in your daily life?
≈
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).

15. 15Dr. Kim K. Larsen / How do we Humans feel about AI?
Do you trust that companies using AI, in their products and
services, have your best interest in mind?
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
NO!
≈

16. 16Dr. Kim K. Larsen / How do we Humans feel about AI?
How would you
describe your level of
confidence that
political institutions
(e.g., government)
adequately considers
the medium
to long-term
societal impact of A.I.?
SurveyMonkey “Feelings towards Artificial Intelligence Survey“ (March 2018); 426 responses (ongoing).
>82%
76%

17. 17
How do you feel about A.I.?
Women with Children
under 18 yrs of age
Men with children
under 18 yrs of age.
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
57
65
38
41

18. 18Dr. Kim K. Larsen / How do we Humans feel about AI?
How do you think AI’s will impact your child’s or
children’s future in terms of job & income?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
Women with no children
under 18 yrs of age
51
Women with Children
under 18 yrs of age
54
Men with no children
under 18yrs of age
45
Men with Children
under 18 yrs of age
63

19. 19Dr. Kim K. Larsen / How do we Humans feel about AI?
Would you trust
an AI
with a critical
corporate
decision?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
12%
53%
AI Aversion or Allergy is
a Real Corporate Ailment!

20. 20Dr. Kim K. Larsen / How do we Humans feel about AI?
Who do you trust the most with corporate decisions …
Your fellow Human or your Corporate AI?
53% 17%
We hold AIs to much stricter standards
than our fellow humans.

21. Dr. Kim K. Larsen / How do we Humans feel about AI? 21
Do you believe that your job could be replaced by an AI?
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.
≈
“50% of entry-level managers believe
that their job could be replaced by an AI.”

22. Dr. Kim K. Larsen / How do we Humans feel about AI? 22
“In 30 years, a robot will likely be on the cover of
Time Magazine as the best CEO.”
Jack Ma, Founder of Alibaba (2017).
The Last Human Employee?
“30% of C-Level Executives believes that
their job could be replaced by an AI.”
SurveyMonkey “Artificial Intelligence & Human Decision Making Sentiment Survey “ (November 2017); 467 responses.

23. 23Dr. Kim K. Larsen / How do we Humans feel about AI?
Do you believe that the use of AI
will lead to a better world
than today?
16%
26%

24. Dr. Kim K. Larsen / How do we Humans feel about AI?
Humans are
increasingly
dependent on
Digital Technologies.
Humans are also
increasingly becoming
distrustful of
Digital Technologies.

25. Acknowledgement
Many colleagues who have contributed with
valuable insights, discussions & comments
throughout this work.
Also I would like to thank my wife Eva Varadi
for her patience during this work.
Contact:
Email: kim.larsen@telekom.hu
Linkedin: www.linkedin.com/in/kimklarsen
Blogs: www.aistrategyblog.com & www.techneconomyblog.com
Twitter: @KimKLarsen