2015 marks a decade since Kineo was founded. Ahead of the launch of the 2015 Learning Insights Report we asked the Kineo Pacific team to reflect on the past 10 years...

1. 1
A Decade of
Experience

2. 2
2015 marks a decade
since Kineo was
founded. Ahead of the
launch of the 2015
Learning Insights
Report, we asked the
Kineo Pacific team to
reflect on the past 10
years…

3. 3
Darren Cutajar
Manager, eLearning
solutions (AU)
Steve Grocott
Director (AU)
Dave Wallace
Digital Team
Lead (NZ)
Kate Casey
Lead Instructional
Designer (AU)
Katy Morriss
Solutions
Consultant (AU)
Tina Griffin
Manager, eLearning
solutions (NZ)
Introducing the Panel

4. 4
What happened in the
last ten years you didn’t
see coming?
Or, did anything happen
you didn’t expect?

5. 5
Katy: ‘There are still too many organisations
using eLearning to reduce the cost of their
compliance training – and not to improve the
learners’ capability’.
Darren: ‘I thought facilitated learning would be
replaced by eLearning, not entirely but maybe
80/20, where I see it today it probably sits at
60/40’.
Within eLearning
Social Learning
Katy:
‘I thought social learning would be more
mature in the Asia Pacific market than what it
is.’

6. 6
Tina:
‘Seems it’s way harder than we expected...’
Steve:
‘There was so much promise of a Dynamic
Learning Experience.’
Adaptive Learning:
Darren:
‘I anticipated that we would move more into
gamification and virtual reality 3D elements.’
Virtual Reality/Google Glasses
Tina:
‘Google Glasses/ HoloLens / Responsive Virtual
Reality - brilliant idea, very complicated.’

7. 7
Kate:
‘MOOCs, and the power of some MOOC
elements like coaching circles and peer-to-
peer mentoring. In addition, the popularity of
online libraries of content e.g. Lynda.com.’
Katy: ‘I would’ve expected to see more
MOOC’s as part of the corporate blend.’
‘
MOOCs, Online Library
Technology
Dave: ‘I didn’t anticipate JavaScript on the server, handling back end architecture,
catching on as fast as it has. It’s great to see the Adapt project harnessing this
power, bringing this technology into the eLearning industry’.
Katy: ‘The death of flash.’

8. 8
How have learners’
expectations changed
over the last ten years?

9. Tina
‘There is an expectation of high media solutions – the
standard is TV, internet, games, lots of ‘wizz-bang’ and
gratuitous prettiness, which all requires a huge budget’.
Kate:
‘Learners expect strong visual design’.
Visual Design
Relevant Information on-demand
Darren:
‘I have found that Gen Y are wanting to find information themselves rather than
being given the information, they will use social media forum, blogs and WIKIs to
find what they are looking for. They would prefer to listen to their peers and look at
tried methods and experiences than read the information from a book’..
Katy: ‘Learners have a higher expectation that the content will be relevant to them
in their role’.

10. 10
What do you believe has
been the most impactful
technological innovation
in eLearning over the last
ten years?

11. 11
Open Source & LMS
Steve: ‘Open Source. The expectation that solutions can be customised rather than
being stuck with a specific feature set of a proprietary platform or products’.
Tina: ‘LMS’s like Totara have had a big impact – just that ability to deliver anything to
anyone – in any order – and track it all. Especially around blended learning, it’s been a
game changer.’
Dave: ‘The Learning Records Store could turn out to be one of the big ones.’
Mobile Learning
Tina: ‘Devices: Basically the iPhone changed the
world very significantly when we realised we could
do so many things on one device that sat in your
pocket. I didn’t anticipate people being able to learn
on their mobile.’
Darren: ‘Devices and WiFi have allowed learners to
have access to learning anywhere at any time.’

12. 1212
How much has the
blend of learning
changed for you and
how do you see it
changing in the future?

13. 13
Tina:
• ‘People like Charles Jennings brought 70/20/10 to the mainstream and over
the last 5 years learning has really shifted to blended.’
• ‘A key change in blends is that we’ve figured out what to do with the 70 – i.e.
we can now track it thanks to the LMS.’
• ‘New Zealand has really embraced blended learning.’
Katy:
• ‘The organisations that truly care about learning and performance will continue
to blend their delivery options.’
• ‘The responsibility for the learners development will move back to the line
manager and there will be more capability development for managers so they
can support/mentor their learners and to also create/curate content that is
specific to their business unit.’
• ‘Social learning (peer to peer) will be the glue and tools like self-taken
videos/selfies will speed up the creation and sharing the content.’
70:20:10

14. 14
Darren:
‘70/20/10 is a critical part of the training model.
Flipped class room also has a place, what we need to focus on is how do we get the
best out of our learners and tweaking our methods to ensure we are hitting the mark.’
’
70:20:10
Katy:
‘The L&D function will become responsible
for making sure all the tools are in place to
learn, and that employees know how to use
them effectively.’
Kate:
‘The 70:20:10 model has had a significant
impact on how we view learning. I think
performance support will become more and
more of a focus.’

15. 1515
What do you think is
the ‘elephant in the
room’? What’s the
greatest challenge over
the next/last ten years
no one wants to
acknowledge?

16. 16
Kate:
‘We’re currently a little stuck in terms of how to
deliver great learning (adaptive, responsive,
collaborative, networked) to limited budgets.
Are we really embracing the opportunities we
have to do things differently? Or just doing the
same old, same old…’
Katy:
‘Porting client & user expectations of “awesome,
flash content” fully to mobile, the reality is that
alternative methods of creating bespoke, hot stuff
animation now sits in the realm of either a) video,
or b) questionably supported front-end libraries &
features.’
Tina:
‘L&D might need to let go – move away from the
structured and controlled LMS environment and
embrace a more extended social environment.’
The elephant in the room

17. 17
Tina:
‘When will the ‘module’ die? Feels like it’s really not reinvented itself that much (sure
looks prettier, runs a bit smarter, does some fun things) – but its still a module!’
Katy:
‘What is making a difference? How do we know?!’
Darren:
‘L&D and facilitation, where will this be in the next ten years? If we look at what has
occurred in the last ten years, we have seen a reduction in facilitated workshops and
an increase in digital learning/eLearning. We see this occurring in business and in
schools, this is happening because there is a need to be more efficient and
streamlined, our capacity to socialise, communicate and learn has become way too
easy.’
The elephant in the room

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To what extent has ROI
been measured in the
past and, looking ahead,
how do you see this
changing?

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Tina: ‘I think that good design that is aligned to strategy and organisational priorities,
and has a good business case, should never fail.
World is getting leaner – we need to think smarter. ROI takes a long time – and actually
we need to act in a more nimble way to adapt to the changing world.’
ROI – how do you see this being
measured?
Steve: ‘Use xAPI to connect data from systems that
track impact. xAPI is a game changer – we just
need to show how it can work!’
Darren:: ‘Some measures to consider are:
• Time to competency
• What benefits have been achieved
• What value does this training provide the learner
• How engaged are staff
• Is training timely
• How does training meet our long term goals’

20. 2020
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