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LOOKING FOR WAYS TO MAKE YOUR
SALES TEAM MORE PRODUCTIVE?
Your sales team is ambitious, organized, diligent, ruthless and - for the most
part - caffeinated. But are they as productive as they could be? And more
importantly, are you doing everything you can to ensure they’re as successful
as possible? Review these 10 key considerations to find out!

10

Key Considerations to Help
Drive Your Sales People to
Work Efficiently & Sell More!

1

	
Do those 		
	
who spend 		
	
more time 		
	 selling…			
sell more?

2
	

How are sales people
	spending their time
	
if not selling?
		

40%

	Sure, spending more 			
time selling increases 		
the odds of closing 			
more deals.	

41%

spent selling. Down
from 46% in 2006.

spent searching
for, or personally
creating and
revising, sales
materials.

19%

spent in internal
meetings or doing
admin work.

Source: CEB, CMO Council, 2011 CSO Insights Survey

3

But know that
sellers generally hit
their quotas only

	
If making
	
a good 1st
	impression
counts, are 	
my reps well
	prepared?	

Without the right materials 	
they probably aren’t prepared.	

20%

•

4

	
How
	important
	
is it to make 			
a good 2nd
	impression, 	
or 3rd?	
An unclear or off-brand 			
follow-up can kill a deal! 		
So a great 2nd impres-		
sion is vital!	
•

That’s because up to
of sales materials that marketing		
creates go unused in the field.	

•

Source: The Alexander Group

It takes 1-5 days for sales reps at many companies to find just 	
the right assets.	

•

of the time –
regardless of industry.

	

05
Days

	

On average they spend less than 12% of their day planning for		
sales calls.	

90%

Source: IDC’s 2012 Sales Investment and Productivity Benchmarks Study, 	
American Marketing Association, The Alexander Group

5

	
Does
	persistence
	
really pay?	

Yes, but it also takes time.

B2B buyers cite that when a	
seller’s marketing content is		
not relevant the chance of			
closing a sale is cut by 45%.	

•

80% of sales occur between the 2nd and 5th call.	

•

Only 20% make a 3rd call (when the majority of sales occur). While			
there’s no optimal contact method ‘mix’, timing is everything.		

7x

39%

of B2B buyers cite a
sales person’s skills
as more important to
their decision making
process than price,
quality, or service
features.

more likely to speak to

decision maker

0
mins

Source: International Data Group, 	
Chally Research Group

when sales inquiries are returned

within an hour

Source: The Marketing Edge, Harvard Business Review

6

	Is finding prospects
	
more challenging?

1,000

	
Today, prospecting takes more effort.
	And it’s getting harder.	
•

It takes 1000 outbound calls to generate 32 real leads.	

•

OUTBOUND
CALLS

By 2016, nearly 50% of the US workforce – that’s 63M people – will work			
remotely. Don’t let your team get frustrated.	

•

But 48% of sellers never follow up after first touch. Encourage them	
to keep at it!		

32

Source: Forrester Research, National Sales Executive Association, 	
AG Salesworks & Bridgegroup

7
	

<60
mins

LEADS

Does using social media help?
		Social media works.
		

•

78% of sellers using social media to sell		

out-performed those who didn’t. But you have		
to provide guidelines.		

75%

never receive
formal training from
their employer.

Source: The Social Media and Sales Quota Survey 2012, Forbes, May 2013, ‘Study: 78% Of Salespeople Using Social Media Outsell Their Peers’

8

	How can I tell if my sales
	
team is engaged and happy?
	Happy and engaged employees:	
•

are 31% more productive	

•

have 37% higher sales	

•

are 3x as creative		

Unhappy
employees
are less
productive
& cost U.S.
businesses

$11B
annually.
Source: Happiness at Work survey, 2012, New Economics Foundation, 				
Dale Carnegie Institute

9

	
How can I
	
make them 		
	more 			
	productive?
Try brewing some coffee.
•

Research shows that the average U.S.
worker drinks 4 cups of tea or coffee
every workday. That’s 20 cups a
week, and over 1000 cups a year.

•

65% indulge at work

•

38% would struggle through a typical
workday without it

Source: “Employed Americans at Work”, 2011, Report by
Accountants Principals. ‘U.S. workers & coffee habits’ 2011
survey by Alterra Coffee Roasters. CoffeeResearch.org

10

		Coffee isn’t the only
		
way to get results,
		is it?		
No, you also have to invest in your people. In 2012, US firms did.
		Investing $800B in sales teams. That’s:		
•

4.7x spent on all media advertising		

•

20x spent on internet advertising				

Source: Harvard Business Review

$800 Billion
invested in
sales teams.

Investing in sales productivity solutions allows your team to stop wasting time and
focus on what they do best, selling.
Thunderhead.com has solutions to help keep your sales team more productive by reducing the
time taken to create and deliver proposals and more that are always on-brand and on-message.
Learn more >

Buyer’s Guide

Free Trial

See Buyer’s Guide and 10 point checklist for
Salesforce document generation solutions.

Visit the AppExchange to sign up for your 30 day
free trial of ONE Correspond for Salesforce.

DOWNLOAD BUYER’S GUIDE NOW

TAKE THE FREE TRIAL

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Sales Productivity

  • 1. LOOKING FOR WAYS TO MAKE YOUR SALES TEAM MORE PRODUCTIVE? Your sales team is ambitious, organized, diligent, ruthless and - for the most part - caffeinated. But are they as productive as they could be? And more importantly, are you doing everything you can to ensure they’re as successful as possible? Review these 10 key considerations to find out! 10 Key Considerations to Help Drive Your Sales People to Work Efficiently & Sell More! 1 Do those who spend more time selling… sell more? 2 How are sales people spending their time if not selling? 40% Sure, spending more time selling increases the odds of closing more deals. 41% spent selling. Down from 46% in 2006. spent searching for, or personally creating and revising, sales materials. 19% spent in internal meetings or doing admin work. Source: CEB, CMO Council, 2011 CSO Insights Survey 3 But know that sellers generally hit their quotas only If making a good 1st impression counts, are my reps well prepared? Without the right materials they probably aren’t prepared. 20% • 4 How important is it to make a good 2nd impression, or 3rd? An unclear or off-brand follow-up can kill a deal! So a great 2nd impres- sion is vital! • That’s because up to of sales materials that marketing creates go unused in the field. • Source: The Alexander Group It takes 1-5 days for sales reps at many companies to find just the right assets. • of the time – regardless of industry. 05 Days On average they spend less than 12% of their day planning for sales calls. 90% Source: IDC’s 2012 Sales Investment and Productivity Benchmarks Study, American Marketing Association, The Alexander Group 5 Does persistence really pay? Yes, but it also takes time. B2B buyers cite that when a seller’s marketing content is not relevant the chance of closing a sale is cut by 45%. • 80% of sales occur between the 2nd and 5th call. • Only 20% make a 3rd call (when the majority of sales occur). While there’s no optimal contact method ‘mix’, timing is everything. 7x 39% of B2B buyers cite a sales person’s skills as more important to their decision making process than price, quality, or service features. more likely to speak to decision maker 0 mins Source: International Data Group, Chally Research Group when sales inquiries are returned within an hour Source: The Marketing Edge, Harvard Business Review 6 Is finding prospects more challenging? 1,000 Today, prospecting takes more effort. And it’s getting harder. • It takes 1000 outbound calls to generate 32 real leads. • OUTBOUND CALLS By 2016, nearly 50% of the US workforce – that’s 63M people – will work remotely. Don’t let your team get frustrated. • But 48% of sellers never follow up after first touch. Encourage them to keep at it! 32 Source: Forrester Research, National Sales Executive Association, AG Salesworks & Bridgegroup 7 <60 mins LEADS Does using social media help? Social media works. • 78% of sellers using social media to sell out-performed those who didn’t. But you have to provide guidelines. 75% never receive formal training from their employer. Source: The Social Media and Sales Quota Survey 2012, Forbes, May 2013, ‘Study: 78% Of Salespeople Using Social Media Outsell Their Peers’ 8 How can I tell if my sales team is engaged and happy? Happy and engaged employees: • are 31% more productive • have 37% higher sales • are 3x as creative Unhappy employees are less productive & cost U.S. businesses $11B annually. Source: Happiness at Work survey, 2012, New Economics Foundation, Dale Carnegie Institute 9 How can I make them more productive? Try brewing some coffee. • Research shows that the average U.S. worker drinks 4 cups of tea or coffee every workday. That’s 20 cups a week, and over 1000 cups a year. • 65% indulge at work • 38% would struggle through a typical workday without it Source: “Employed Americans at Work”, 2011, Report by Accountants Principals. ‘U.S. workers & coffee habits’ 2011 survey by Alterra Coffee Roasters. CoffeeResearch.org 10 Coffee isn’t the only way to get results, is it? No, you also have to invest in your people. In 2012, US firms did. Investing $800B in sales teams. That’s: • 4.7x spent on all media advertising • 20x spent on internet advertising Source: Harvard Business Review $800 Billion invested in sales teams. Investing in sales productivity solutions allows your team to stop wasting time and focus on what they do best, selling. Thunderhead.com has solutions to help keep your sales team more productive by reducing the time taken to create and deliver proposals and more that are always on-brand and on-message. Learn more > Buyer’s Guide Free Trial See Buyer’s Guide and 10 point checklist for Salesforce document generation solutions. Visit the AppExchange to sign up for your 30 day free trial of ONE Correspond for Salesforce. DOWNLOAD BUYER’S GUIDE NOW TAKE THE FREE TRIAL